Version/Firmware problems WRE54G

I have just bought a WRE54G from Ebay and it doesn't have the version number on the back and I can't get the right firmware and it's a bit annoying!!
I guess it's an old one, it doesn't have ethernet connection. I've read lots of the posts , and found them useful and think my problem may be old firmware, but I've downloaded firmware for 1 and 2 (3 seems the same as 2) but when I try to upgrade it says "wrong firmware". Grrr!
I get the message can't connect to AP in repeater mode, which I see is a bit of a favourite!
Any help you can give will be greatly appreciated.

Done the same, Got 1 off e-bay, All it has is the model number on the back, No Version number. Now when i talk to it with the software its gives a v.104 May 06, 2004. Can this unit with no version number on the back be firmware upgraded??

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I need help , 8GB ZEN has 'Firmware Problem' mess

Hi there I'm from Singapore & I bought a 8GB ZEN from West Mall's Harvey Norman last Oct .
Eariler on , I realised that my ZEN has a 'Firmware Problem' message displayed on the screen . I try as might to reset the player countless times but no matter what , the message still appears & to make things worst I tried to call the customer/techincal support hotlines but they're closed for the day :S
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If you get the firmware error, you can go into the Recovery mode by holding down the Play/Pause button while turning on the unit. Then do a 'Reload Firmware'. This will clear the firmware. Download and run the Firmware update from the Creative website for the Zen. This should reaload the firmware with the latest version.
If that fails, just bring the Zen and the receipt down to the Creative service centre and they will take care of it.

I got a firmware problem on my zen extra please hel

i was trying to upgrade the Firmware on my Zen Xrta with the PlayForSure but it stops updating and i shut the mp3 player down and now im stuck at rescue mode...i tryed to reload the Firmware but it gives me a MTP device, and don't show up in Windows Media Player beta, Realplayer, or Media Source...when i turn it on it said Firmware Problem and just does on the rescue mode...i want to get out of rescue mode so i can put my songs on..if i sound mean it because i been frusted at this...

For all those still suffering from this problem I managed to get it fixed. While searching about for other people with the same problem I found one post where someone said their player wasn't being recognised and he was recommended to go back to Windows Media Player 0 (instead of ). He said he did it and now it worked. So I did the same (after a few problems with windows I got back to an older version of WMP). I then found on the knowledgebase page a link for people having problems with connection. There are then 2 pieces of software from microsoft (updates I think) it says to install. After I did this and restarted the computer I was able to run the firmware update again and this time the player was recognised, and now it works .
This is the link to the thing on the knowledgebase http://ask.europe.creative.com/SRVS/....com,case=9287
Hope this will also work for you guys.

Zen Micro firmware problem

I installed my new firm ware on monday and things were going good until about thursday my zen micro would shut off for no reason in the middle of a song when i turn it back on its turns back off right away so i have to remove the battery to fix it but after an hour of use its turns off again unexpectedly. i hope i dont have get an rma. is it the new firmware? i never had any problems before please help

I have had my zen micro about 3 weeks now or a month im not sure. well i installed firmware on it and i think its the lastest version its 2. and today i was listening 2 it and all of a sudden it stopped so i turned it off then back on and the first thing that pops up is firmware problem. so i go here and do all the ste
ps.
i rebooted. disk clean up. reloade firmware and put it back in. now it is still there. i dont think this is a major problem i just need some help on how to fix it. thanks

Firmware Problem (Agai

I've read tons of posts about it. Is there a final solution?
The player is on recovery mode since week by now becouse it is without firmware and my 2 pc's cant recognize it. Last time i did like this:
Click on reload firmware. After it appears - Start the new firmware now! I have started with the firmware on my pc and it worked great! This time i can't do this.
I know it is annoyng for you moderators to read the same post every time but please at least show me the post where you fixed this problem becouse couldnt find it!

Dude forget everything you've read!
There is ONE SUPER EASY WAY to solve the problem!
All you have to do is:
When you turn on the player, you'll have to hold the play button, and then it will show you some options.
If you have the last firmware version downloaded in your computer, connect the player to the computer and then click "Reload Firmware"
After this, if the player still showing the same stupid message "FIRMWARE PROBLEM" you'll have to choose the "CLEAN UP".
Yes, it will delete everything you have on the player, but at least you'll have your player working normally again.

Solution for "Firmware problem" Zen Touch with Media Player 11 and Windows XP

Hello,?I like to share this information about my troubles with updating my Zen Touch. At first my Media Player would not detect my Zen Touch. As I hoped the update of the firmware would solve my problem I started a firmware update. Unfortunatly it went wrong as a result the Zen unit did not boot anymore an gave a "Firmware problem". Due to this problem I could not reinstall the firmware as Windows XP did not detect my Zen. I was ready to trow the unit out of the window when I found this solution. And it really worked for me. I hope it wil solve your problems too. And many thanks to DG?http://answers.yahoo.com/question/in...6280245AAiPliB?Best Answer - Chosen by Asker
I had the same problem. You don't have to call Creative. You don't have to spend any money. Here's how I fixed it:
1. If you have Windows Media Player uninstall it and reboot
2. Uninstall the WMP Runtime format from add/remove programs ( you may have to check the "show updates" box) and reboot
3. With the Zen Touch connected, go to Device Manager and uninstall it and then unplug the USB cable.
4. Uninstall ALL Creative software including the Zen drivers and then Reboot
5. From Device Manager, uninstall ALL USB root hubs and reboot
6. Plug in the Zen and wait for windows to detect it. In my case windows showed it as "Creative Zen" and then changed it to "MTP Device."
7. Run the firmware update again. It should go ahead and update now.
You can reinstall WMP if you want after this. Be sure to get the latest version from microsoft's website.
Hope this hel
ps.

Thanks for sharing this with us!

Streaming audio and/or video crashes your router BEFW11s4 firmware problem

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This looks like this will fix the issue I have with my router. I'm willing to try it, anyway.
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I have serious problem with my zen vision m, last month I had a problem with firmware and hard disc, now is fixed but I don?t have any firmware on my zen because he is clean, and formatted , so probably I needed full version firmware , when I try to update to .40, communicate Docked is missing , (sorry for my English). Could you help me, were I could find full version firmware for zen

Most likely. Try restarting your computer and waiting a day or so. Kind of like refreshing a webpage, sometimes you need to try a download more than once.

Zen Micro - Firmware Problem on start

Hi, I have recently begun getting an error on my Zen Micro about a "Firmware Problem". When I switch on my MP3 Player it goes into the normal startup procedure, Copyright and?Creative logo but than I get an error message saying, "Firmware Problem". When in this error message I am unable to do anything, the computer will not detect it and I cannot get into safe mode or the main menu. Please help!

Go to the website download page and download firmware version .xx.xx. Disconnect the player from the computer and access the player Rescue mode. Select Reload OS option and wait for prompting to connect the player. After that, run the firmware update you have downloaded.
Jason

Re-Building Library Failure/Firmware Problem on X

Hello,
I am experiencing a serious problem with a Zen Xtra 60gb. Last night when my brother booted up his player it went straight into 're-building library', not a completely uncommon experience, I know. However, this prcess failed to complete and stuck around /3 of the way through before moving to a 'Firmware Problem' screen.
Having searched through various forums I tried a few tricks:
Firstly, of course, I reset the player with a pin.
I booted into recovery mode and tried a 'Clean-Up'. This strangely cleaned 400% of the player before completing.
I also tried removing the OS and replacing it again. It is the latest firmware version.
None of these things solved the problem.
Therefore I would be very much grateful for your advice as to solve the problem, hopefully without losing the data. If at all possible, I would much appreciate someone sending an earlier version of the firmware to see if that works (currently using .20.08 ).
Windows XP currently detects the player, but presumably none of my software will work without the Firmware installed, but if someone could maybe point a way to back up the data on the player in a current state, we'd be extremely grateful (yes, I know he should have done that already).
Of course I'll ring Customer Support first thing tomorrow, but I'd love to get this solved quickly for my little bro as he's spent quite a lot of time getting everything he wants on the player and makign playlists.
That was one long message, but I wanted all bases covered. Thanks in advance...

See "firmware problem" in the FAQ post.
If you've tried everything there and still get the error then the player is faulty and needs to be replaced. Contact Creative via the Support > Contact Customer Support link on this page.

Creative Zen micro: "Firmware Problem&qu

hey, i have a Creative zen micro (orange, 6gb but i think it doesent matters"), but when i turn it on, it says "Firmware problem".
and it goes to the menu (think is called Recovery menu) and it shows:
Creative Zen Micro V0.0.65
1.Clean Up
2.Format all
3.Reload frimware
4.Reboot
now creative tells me to download a new firmware.
i did.
then to "RELOAD FIRMWARE"
and click on the upgrade, but then it says that there is no player connected, and my compuer does recognize it.
is there any way to fix this or is my zen busted?

I had a simalar problem with my Zen xtra, if it failed durng a firmware update and its stuck in recue mode try this:
Remove all creative software and drivers from your P.C
remove windows media player and media player runtime ( from control panel/add/remove programs - if you have them listed there) you should see it go through a rollbackl procedure to an earlier version of wiondows media player.
Downlaod the latest firmware for your player
Re-boot/re start your P.C
Go to the creative support website, and download the plays for sure software suite
listed as:
. Creative MediaSource Plugin for PlaysForSure devices (version .00.8)3.98 MB 28 Apr 05 
install the software by clicking on it.
RE-boot your P.C, with your player conected via USB
once your P.C re-starts, go to the location where the firmware was downloaded to and get ready to start the upgrade
Copnnect your player to its charger ( unless it charges via USB)
On your player slect the reload OS option in the rescue menu
When prompted by your player start the firmware update on your PC.
with the Zen xtra firmware you had/need to select the language option in the update on the P.C when the p[layer displays the 'update over USB' message.

Zen: Micro....Firmware Problem, Stuck in Recovery m

I got my Zen Micro in September and I have never had a problem with it until now. I connected it to my computer to charge up this morning since the battery was running low. Then this afternoon when I got home, I turned it on and it quickly flashed a screen saying "Firmware Problem" and then it goes straight to Recovery Mode. It will not exit Recovery Mode. I have tried redoing the Firmware, but it will not allow me to.
This is the first problem I have had with the player and I have never done anything with it except upload music and play music....no trying to download new applications or software, etc. It has even been quite a while since I have put any new/took any old music off the player.
Has any one else had this problem? Can someone offer some advice? Also...would this problem qualify under the warranty for the player?Thanks!

[size="6">It Works
!!! Thanks so much for your assistance. After reading all the replies and related messages I finally gave up everything and did a search for everything that had to do with Zen Xtra and deleted it.....deleted it from Windows Device Manager, Windows Media Player, Real Player, Audible Manager, all files that had "Zen" in it....gone. I emptied my recycle bin, unpluged the player, rebooted my computer, let Windows find a driver for a "portable device" (I had already rolled Windows Media Player AND the WMP Runtime to version 0 prior to posting to the forum), downloaded the most current driver and firmware for the Zen Xtra, installed them and it works!?The really sad thing is, all this time (and yes, my time is worth something), aggrivation and stress could have been avoided had Creative seen fit to make one little note on their web site where the download is. All they would have to do is put a note in the description that you *must* have Windows Media Player version 0, that it will not work with version . I'm really disappointed in the Creative support...that really sucks. But I really do want to thank you for your assistance. You saved me from denting my wall with this thing and saved me from having to replace it. Thanks,Trax

Zen Micro "Firmware Problem" - One solution and what to do BEFORE it happ

My Zen Micro 6GB recently croaked with the dreaded "firmware problem" message. After a call to support, I was told to send it in, however I was later able to connect to the unit and download new firmware.
Here's what happened:
In the middle of a playlist, the unit froze, displaying "firmware problem."
- I took the battery out and powered up in recovery mode, then tried both reboot and reforomat. No luck; Still got "firmware problem."
- I downloaded firmware updates, thn connected the unit to my laptop, which does not have MTP media explorer installed. The laptop does have Yahoo Music Engine and Windows Media 0, both of which are used regularly to copy music to device.
- The computer recognized the Zen Micro, but the firmware update did not run, saying it could not connect to the device.
- Retried several times, after reformatting, etc.
Now, here's what seemed to fix it
- Let the battery drain completely while in the unit
- Connected the Zen Micro to a computer with the MTP media explorer already installed. This is a system that is also used to regularly download music to the device.
- Allowed the battery to charge for an hour
- Started MTP media explorer, noticed that device went into "Recovery Mode"
- Ran the firmware upgrade and it installed.
This is conjecture, but it seems that the MTP media explorer must be running to launch the firmware upgrade, but you can't install MTP without a valid device connected. I don't know why this is - maybe some kind of copy protection scheme. I only had it installed on one of my computers because it seemed unnecessary and I hate loading software that I'm not going to actually use.
This is what worked for me. Hope it works for you.
I'm still really disappointed with Creative's warranty terms, lack of phone support past 60 days and failure of tech support to recognize the problem and offer a solution, but my unit is working again and I didn't have to send it back!

By "MTP media explorer", do you mean the MTP/PlaysForSure version of Zen Micro Media Explorer? The earlier versions say "(for MTP devices)"; the latest ones say "(for PlaysForSure devices)". Or do you mean the Microsoft "MTP icon" in My Computer, which should appear on all MTP-capable systems (including your laptop)?
I don't really think it's a DRM or copy protection issue; I think the "firmware problem" is wiping out the hardware code the firmware installer uses to confirm that the device is indeed a Micro instead of, say, an iRi'ver. I suspect ZMME is one of the alternate means it uses to confirm that a Micro is connected. (An issue for further testing is whether ZMME should be launched or just installed.) Firmware fails on all kinds of devices; I suspect this is just a peculiarity of Creative's MTP/Janus firmware installer.
This is likely to be a significant issue for the FAQs and/or Creative knowledge base. With a growing number of MTP/Janus players in the Creative lineup (Sleek, MicroPhoto, and shortly Touch & Xtra), it probably won't be just a Micro issue in the future.
Edit: I just read the other thread, and they seem to solve it by going to a system without Creative software and installing the ..0 firmware. So there seems to be two solutions for now:
If you don't have any Creative software installed, reload firmware and run the ..0 upgrade. (If you need 2.x firmware, then install the Creative jukebox driver and run the 2.20.05 upgrade; you can uninstall the driver afterwards. Sorry, but some of us need 2.x firmware.)</LI>
If you have the 2.x ZMME installed, open it, then reload firmware and run the 2.20.05 upgrade.</LI>
Message Edited by RBBrittain on 0-9-2005 0:06 PM

Zen Micro - Player not connected - Firmware problem - no FAQ hel

Hi!
My Zen Micro made problems by turning on but anyway it started sometimes to the mainmenu where I could hear music. So I wanted to upgrade the firmware. By copying new firmware in the past there were no problems. For sure I cleaned the Micro up. I formatted it and wanted to upgrade the firmware...
Now it starts with the screen "firmware problem" to the recovery menu and my firmare is now "v0.0.65". When I cable it to the PC via USB it gets found as a portabel device with the correct name "Creative Zen Micro". And the screen turns from the recovery mode to the screen when the Zen Micro is connected to the PC. So there is the paper in the middle with two arrows around. And on the top the caption is again "recovery mode". When I touch the up and down touchscreen the paper and the arrows disappear, but the caption remains.
But by starting the firmare there is the message that the player was not found. And WMP can't find it with the synchronization mode...and so on. Nothing can find it except the working place. When opening the "Creative Zen Micro" menu ich see "Storage Media" with 20MB. I can format it but nothing changes.
When I'm watching the specifications of the "Creative Zen Micro" the firmare version is "2.2.02_0.00.65".
I reinstalled all creative software (including the registry entrys !) and rolled back WMP.
But nothing goes right. Every FAQ which I followed doesn't repair my Zen Micro
I also used a laptop and this didn't help too.
I invested the hole day the day before yesterday, but I stuck.
I hope somebody can help me.

-Windows Media Player COMPLETELY uninstalled
-in Device Manager ALL USB-Controllers uninstalled (don't worry about non-controlling your mouse or keyboard -> will install themselves after uninstalling or after restart)
-restart
-and TSCHAKAAA...Player was found and firmware could be installed (i installed for the first time again the 2.2 version. message was "installation failing" but it worked...anyway i reinstalled version . and the message was 'yeah. it works')
-Player works!
I hope this report can help some people.

Version/Firmware problems WRE54G

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