Version of Windows 7 not Genuine after recent updates
On 9 Dec 2014, my machine installed windows updates automatically. The next day when I restarted the machine, I received a prompt saying that my version of windows was not genuine. I checked in the control panel system window which said that windows had
been activated. Called support and the walked me through activation, which was done over a year ago, when I first built the machine, and everything seemed fine. Then, today when my wife started up the machine, she received the same prompt. I am running
windows 7 home premium 64-bit, with a single user profile. There is also a new icon on the desktop titled "install downloaded windows 7 64-bit _v2" or something like that. Any ideas?
Hi Garsimtech,
Normally update should not reactivate windows.If you replaced some important hardware like the motherboard ,hard drive and so on, it will result in reactivating .Sometimes, the malicious program will result in reactivating.
Have you tried to call up suppot again and what is the result ?
If the call support will not solve the issue,please run the tool in the following link and get the diagnostic report, it’s recommended to post the report in our Genuine Advantage forum, members there have more experience in analyzing the activation diagnostic
report.
Tool Download
http://go.microsoft.com/fwlink/?linkid=56062
Microsoft forums - Microsoft Genuine Advantage
https://social.microsoft.com/Forums/en-US/home?category=genuine
Best regards
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Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
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What next?Here's the diagnostic report.
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-82YFB-X6MYH-6F4KF
Windows Product Key Hash: PwhZ52MI36WbeWoIz2qTGN2t/wc=
Windows Product ID: 00371-OEM-9303931-16424
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {561F9D4B-7A94-46A4-ACD2-D4D00356A876}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
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OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
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Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
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File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
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File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{561F9D4B-7A94-46A4-ACD2-D4D00356A876}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6F4KF</PKey><PID>00371-OEM-9303931-16424</PID><PIDType>8</PIDType><SID>S-1-5-21-3908971138-2361837996-340176589</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP
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Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: da22eadd-46dc-4056-a287-f5041c852470
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00186-039-316424-02-1033-7601.0000-0652015
Installation ID: 013705630213328424659420025050127512482082812695747381
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 6F4KF
License Status: Initial grace period
Time remaining: 29340 minute(s) (20 day(s))
Remaining Windows rearm count: 0
Trusted time: 3/20/2015 11:53:43 AM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 3:13:2015 19:29
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
HWID Data-->
HWID Hash Current: MAAAAAIAAQABAAIAAQABAAAAAQABAAEA6GHGhuRkTjQGGsTdgJ8iFd6IPNOe30bK
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
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Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC COMPAQ EAGLLAKE
FACP COMPAQ EAGLLAKE
HPET COMPAQ EAGLLAKE
MCFG COMPAQ EAGLLAKE
ASF! COMPAQ EAGLLAKE
TCPA COMPAQ EAGLLAKE
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Hi,
We are a local pc repair service, and after we reinstall Windows 7 (or Vista, not XP) Windows Activates just fine (trough OEM License, that did come with that PC or notebook)
But after a month or so, Windows will start up and says: This copy of Windows is not genuine.
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Anyway to prevent this from happening?
Regards
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Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {8CE724AD-727D-422B-90AA-56AC87E3373D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: N/A, hr=0x80070002
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8CE724AD-727D-422B-90AA-56AC87E3373D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-137132880-3199589730-3501492649</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.20</Version><SMBIOSVersion
major="2" minor="4"/><Date>20091013000000.000000+000</Date></BIOS><HWID>D1853B07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product
GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>B93D41801929736</Val><Hash>x2TjCx5AKjEpkDvjRZmefr+9iLc=</Hash><Pid>81602-923-4805137-68090</Pid><PidType>1</PidType></Product></Products><Applications><App
Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2882009
Installation ID: 000653292290748301288454196810627346302202952135277794
Partial Product Key: 3Q6C9
License Status: Notification
Notification Reason: 0xC004F059.
Remaining Windows rearm count: 2
Trusted time: 11/8/2012 6:10:24 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:28:2012 16:42
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAIAAAABAAAAAwABAAEA6GHuyc4PEjd6f7bT4sfgC34fsPYuiCrNRso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-MPC
FACP HPQOEM SLIC-MPC
HPET HPQOEM SLIC-MPC
BOOT HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
ASF! HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
SSDT PmRef CpuPm
Please get back to me on this issue right away, thank you! -
Ntlmaps not running after recent update. (FIXED)
FIXED - Ended up re-writing MAKEPKG, depends, modified patches file and new MD5 sums to build on Python 2.7. Instructions below for anyone who needs them. Cheers - Arkay.
Hi All,
I use ntlmaps in conjunction with corkscrew to create ssh tunnels out through my work proxy to my home network. It's always worked perfectly fine until a recent pacman -Syu.
From looking into it as much as I can it appears that Python 3 has been pulled into the mix where ntlmaps appears only to work with python 2.
In the original effort to fix it I updated to the latest MAKEPKG in the AUR which also doesn't seem to work with either version of Python.
I've attempted to debug the issues in Python though my knowledge of the language is sorely lacking.
The initial error I get is:
File "/usr/bin/ntlmaps", line 31
print 'NTLM authorization Proxy Server v%s' % conf['GENERAL']['VERSION']
^
SyntaxError: invalid syntax
But the code block above appears ok to me. On further investigation (running it line by line in interactive mode), it appeared to be the includes causing the issue at which point I found dos line endings on all the code in the site-python ntlmaps code. After removing all of them and converting back to unix eol's (didn't seem to really make a difference), I still get the same syntax errors. Further looking finds includes to libraries which possibly no longer exist or are depreciated in python 3. "threads" seems to be the main offender, according to the doco it is depreciated but should still work (tm).
I'm pretty much at a loss as to what to do next. I've tried swapping to cntlm but for some reason our proxy won't allow the connections through the way ntlmaps does.
I also just tried to re-install it with aurget. The makepkg worked but the install script failed with:
Byte compiling python modules...
error: command failed to execute correctly
Looking into that now too...
Any help would be much appreciated. Perhaps someone else can attempt to install and run it on their system.
Cheers,
Arkay.
P.S. My system is i686, recently updated.
P.P.S. Apologies to the mods. This should most likely be in the PKGBUILD forms... Please move and remove this P.P.S
Last edited by arkay (2010-10-26 01:00:09)Ok. For some reason I haven't (yet) been able to get the PKGBUILD working with python 3.
I have however updated everything to work as expected with python 2.7 (specifically ntlmaps-0.9.9.0.1 under python2 2.7-2).
Here's the relevant bits for anyone who would like to build against 2.7 instead (if you have problems with 3).
Filename: PKGBUILD
# Contributor: Graziano <[email protected]>
# Maintainer: John Gerritse <[email protected]>
pkgname=ntlmaps
pkgver=0.9.9.0.1
pkgrel=5
pkgdesc="'NTLM Authorization Proxy Server' (APS) is a proxy software that allows you to authenticate via an MS Proxy Server using the proprietary NTLM protocol."
url="http://ntlmaps.sourceforge.net/"
license="GPL"
arch=('i686' 'x86_64')
depends=('python2')
backup=('etc/conf.d/ntlmaps')
install=$pkgname.install
source=(http://downloads.sourceforge.net/sourceforge/$pkgname/${pkgname}-${pkgver}.tar.gz patches ntlmaps.install ntlmaps.rc)
md5sums=('7ee0a00d5446f39ebbe5f0f90465986e'
'0ba42ac958b124b8e635c1524b26138e'
'a78770387e22c14a37bfdaee25c6594a'
'602132fda99e27efdd636a946e034d6b')
build() {
PYTHONVER=`python2 -c 'import sys;print(sys.version[0:3])'`
cd $srcdir/$pkgname-$pkgver/
patch -Np1 -i ../patches
install -D -m 600 server.cfg $pkgdir/etc/conf.d/$pkgname
PYDEST_SITE=$pkgdir/usr/lib/python$PYTHONVER/site-packages
mkdir -p $PYDEST_SITE/$pkgname
cp -a lib/* $PYDEST_SITE/$pkgname
install -m 644 __init__.py $PYDEST_SITE/$pkgname/__init__.py
install -D -m 755 main.py $pkgdir/usr/bin/$pkgname
install -D -m 755 ../ntlmaps.rc $pkgdir/etc/rc.d/ntlmaps
echo $pkgname > $PYDEST_SITE/$pkgname.pth
echo "echo $pkgname > $PYDEST_SITE/$pkgname.pth"
Filename: ntlmaps.install
# This is a default template for a post-install scriptlet. You can
# remove any functions you don't need (and this header).
# arg 1: the new package version
pre_install() {
/bin/true
# arg 1: the new package version
post_install() {
echo "Byte compiling python modules..."
python2 /usr/lib/python2.7/compileall.py >/dev/null 2>&1
python2 -O /usr/lib/python2.7/compileall.py >/dev/null 2>&1
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# arg 2: the old package version
pre_upgrade() {
/bin/true
# arg 1: the new package version
# arg 2: the old package version
post_upgrade() {
echo "Byte compiling python modules..."
python2 /usr/lib/python2.7/compileall.py >/dev/null 2>&1
python2 -O /usr/lib/python2.7/compileall.py >/dev/null 2>&1
# arg 1: the old package version
pre_remove() {
/bin/true
# arg 1: the old package version
post_remove() {
/bin/true
op=$1
shift
$op $*
Filename: ntlmaps.rc
#!/bin/bash
. /etc/rc.conf
. /etc/rc.d/functions
case "$1" in
start)
PID=`pidof -o %PPID /usr/bin/ntlmaps`
stat_busy "Starting ntlmaps"
if [ -z "$PID" ]; then
/usr/bin/ntlmaps > /var/log/ntlmaps.log 2>&1 &
fi
if [ ! -z "$PID" -o $? -gt 0 ]; then
stat_fail
else
add_daemon ntlmaps
stat_done
fi
stop)
PID=`pidof -o %PPID /usr/bin/python2 /usr/bin/ntlmaps`
stat_busy "Stopping ntlmaps"
[ ! -z "$PID" ] && kill $PID &> /dev/null
if [ $? -gt 0 ]; then
stat_fail
else
rm_daemon ntlmaps
stat_done
fi
restart)
$0 stop
sleep 1
$0 start
echo "usage: $0 {start|stop|restart}"
esac
Filename: patches
diff -Naur ntlmaps-0.9.9.0.1/__init__.py ntlmaps-0.9.9.0.1_new//__init__.py
--- ntlmaps-0.9.9.0.1/__init__.py 2005-06-10 13:49:35.000000000 +1000
+++ ntlmaps-0.9.9.0.1_new//__init__.py 2010-10-25 12:49:03.820614080 +1100
@@ -1,4 +1,4 @@
-#!/usr/bin/python
+#!/usr/bin/python2
# This file is Copyright 2004 Darryl A. Dixon <[email protected]>
# and is part of 'NTLM Authorization Proxy Server',
@@ -20,10 +20,10 @@
# 59 Temple Place, Suite 330, Boston, MA 02111-1307, USA.
-import os, sys
+#import os, sys
-ntlmaps_dir = os.path.dirname(os.path.abspath(__file__))
-ntlmaps_libdir = ntlmaps_dir + '/lib'
-sys.path.append(ntlmaps_libdir)
+#ntlmaps_dir = os.path.dirname(os.path.abspath(__file__))
+#ntlmaps_libdir = ntlmaps_dir + '/lib'
+#sys.path.append(ntlmaps_libdir)
-del os, sys
+#del os, sys
diff -Naur ntlmaps-0.9.9.0.1/lib/config.py ntlmaps-0.9.9.0.1_new//lib/config.py
--- ntlmaps-0.9.9.0.1/lib/config.py 2005-06-10 13:46:43.000000000 +1000
+++ ntlmaps-0.9.9.0.1_new//lib/config.py 2010-10-25 12:51:35.847799575 +1100
@@ -52,7 +52,7 @@
the config file. Otherwise the function falls back to
'server.cfg' in the current directory. """
- configFileName = configFileDir+'server.cfg'
+ configFileName = configFileDir+'ntlmaps'
optionsList, notUsedArguments = getopt.getopt(argv[1:], 'c:')
diff -Naur ntlmaps-0.9.9.0.1/main.py ntlmaps-0.9.9.0.1_new//main.py
--- ntlmaps-0.9.9.0.1/main.py 2006-01-27 12:35:00.000000000 +1100
+++ ntlmaps-0.9.9.0.1_new//main.py 2010-10-25 12:58:02.445983916 +1100
@@ -1,4 +1,4 @@
-#! /usr/bin/python
+#! /usr/bin/python2
# This file is part of 'NTLM Authorization Proxy Server'
# Copyright 2001 Dmitry A. Rozmanov <[email protected]>
@@ -18,17 +18,16 @@
# Free Software Foundation, Inc.,
# 59 Temple Place, Suite 330, Boston, MA 02111-1307, USA.
-import __init__
import sys
-import server, config, config_affairs
+from ntlmaps import server, config, config_affairs
# config affairs
# look for default config name in lib/config.py
-conf = config.read_config(config.findConfigFileNameInArgv(sys.argv, __init__.ntlmaps_dir+'/'))
+conf = config.read_config(config.findConfigFileNameInArgv(sys.argv, '/etc/conf.d/'))
conf['GENERAL']['VERSION'] = '0.9.9.0.1'
Save each of the code blocks (cut/paste into an editor) with the filenames given into a directory. Update/check the md5sums in the PKGBUILD for each (dunno how to upload files into a thread so you'll have to check the sums match after pasting/saving and I don't yet have AUR access). Then run makepkg. You should end up with a working ntlmaps for python2.7.
Cheers,
Arkay.
Last edited by arkay (2010-10-26 03:40:20) -
Possible fix for Gmail not syncing after recent update
Hey all,
I've seen at least one person on the forums who's had issues with their Gmail not syncing after the latest update. I thought I would pass along my solution to the problem in case it worked for others. After I updated to the latest version of the iPhone software a couple of days ago, my mail accounts from Gmail were behaving strangely. For one thing, all of my saved e-mails on the iPhone were deleted. For another, it no longer received any e-mail from those accounts. Finally, I decided to test it out by creating a new e-mail account on my iPhone to sync with a disused Gmail address that I had not yet set up for IMAP on my phone. To my surprise, it worked perfectly! Then, after I checked the details of the new e-mail account with those of my existing accounts, I discovered that the incoming server port number was incorrect on the other accounts. It was 995 when it ought to have been 993. When I corrected the port numbers, all of the accounts synced perfectly. I hope that might work for someone else. It was at least worth a post on the forums, I figured. Have a wonderful St. Patrick's day, everyone!Fantastic! Worked a treat - thanks!
Lucy -
M4b files will not sync after recent update
I recently updated the software on my ipod touch 4th gen. After updating, I tried to sync my playlists, but not all of the files would sync. After some investigation, I figured out that the files that wouldn't sync were audio books in m4b format. They synced just fine before the update. What is the problem here?
Thank you for the response, I have not tried a restore, won't that wipe out everything on the phone? Leaving on vacation and don't have time to start over, I'll have to try this after I get back if the next response does not solve the problem.
-
Windows not genuine after factory reset
Hey guys,
So i have a Toshiba Satellite A505-S6005 that i have owned all 4 years of college. On sunday i restored my computer back to how it was when i bought it by pressing the 0 key on start up. I followed the on screen instructions and wiped everything to start fresh. Everything went smoothly and i was able to do all 200+ windows updates and my computer was working perfectly. Then on tuesday a window pops up saying that my windows is not genuine. I checked my system properties in the control panel and there its says under windows activation at the bottom "Status not available" and "Product ID: Not Available". So i go to the start menu and try to run "Activate Windows" and i recieve an error code 0xC0020012.
I attached a screen shot of the error message as well as my system properties to show the status is not available and no product ID available.
Please can someone help me with this issue.
Thank you,
Michael
Solved!
Go to Solution.
Attachments:
Screenshot 2014-11-05 19.30.01.png 182 KB
Screenshot 2014-11-05 19.47.09.png 97 KBAny idea why my windows would just deactivate like that?
Maybe you forgot to brush your teeth?
-Jerry -
Windows not genuine after recovering HDD
HDD died, recovered drive and imaged to new drive. Now get Windows is not genuine popups. Contacted Microsoft, activation seems to be intact, they said to contact HP to see why product key is locked. Tried submitting a ticket to HP, but didn't let me because product is out of service period. How can I get this popup to go away, I don't want to reinstall windows. Saw a post that said to run the Genuine advantage diagnostic tool, here's the results: Diagnostic Report (1.9.0027.0):
Windows Validation Data-->Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-TQYCP-CGW9M-68GWP
Windows Product Key Hash: iyj64SSDrR+ZU3Y90LpuN0LQ57o=
Windows Product ID: 00359-OEM-9800855-37941
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {DCA1836C-B869-4731-A6D7-B6890DE69224}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150202-1526
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Eric\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DCA1836C-B869-4731-A6D7-B6890DE69224}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-68GWP</PKey><PID>00359-OEM-9800855-37941</PID><PIDType>8</PIDType><SID>S-1-5-21-2999779503-1938574806-730499024</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>AW020AV-ABA e9280t</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.24 </Version><SMBIOSVersion major="2" minor="5"/><Date>20091029000000.000000+000</Date></BIOS><HWID>B0F13407018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-008-537941-02-1033-7601.0000-1782015
Installation ID: 010666597575900206036790122306058500556675494800723664
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 68GWP
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 6/29/2015 6:03:02 PMWindows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 6:29:2015 18:06
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
HWID Data-->
HWID Hash Current: OAAAAAIAAAABAAEABAACAAAAAwABAAEAln0+q+RkJ6SwkDrkLjJaK9aHje+gg+jQG74Qzas+6oI=OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
OEMB HPQOEM SLIC-CPC
SLIC HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPCHDD died, recovered drive and imaged to new drive. Now get Windows is not genuine popups. Contacted Microsoft, activation seems to be intact, they said to contact HP to see why product key is locked. Tried submitting a ticket to HP, but didn't let me because product is out of service period. How can I get this popup to go away, I don't want to reinstall windows. Saw a post that said to run the Genuine advantage diagnostic tool, here's the results: Diagnostic Report (1.9.0027.0):
Windows Validation Data-->Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-TQYCP-CGW9M-68GWP
Windows Product Key Hash: iyj64SSDrR+ZU3Y90LpuN0LQ57o=
Windows Product ID: 00359-OEM-9800855-37941
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {DCA1836C-B869-4731-A6D7-B6890DE69224}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150202-1526
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Eric\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DCA1836C-B869-4731-A6D7-B6890DE69224}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-68GWP</PKey><PID>00359-OEM-9800855-37941</PID><PIDType>8</PIDType><SID>S-1-5-21-2999779503-1938574806-730499024</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>AW020AV-ABA e9280t</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.24 </Version><SMBIOSVersion major="2" minor="5"/><Date>20091029000000.000000+000</Date></BIOS><HWID>B0F13407018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-008-537941-02-1033-7601.0000-1782015
Installation ID: 010666597575900206036790122306058500556675494800723664
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 68GWP
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 6/29/2015 6:03:02 PMWindows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 6:29:2015 18:06
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
HWID Data-->
HWID Hash Current: OAAAAAIAAAABAAEABAACAAAAAwABAAEAln0+q+RkJ6SwkDrkLjJaK9aHje+gg+jQG74Qzas+6oI=OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
OEMB HPQOEM SLIC-CPC
SLIC HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC -
Lightening to HDMI not working after recent update
I recently updated my Ipad and now my Lightening to HDMI adapter does not seem to work. It was working fine up until the most recent update. I know that the HDMI cable works and all the other connections are fine b/c it works fine when plugged into our blu-ray player.
Has anyone else had this problem, or does anyone know how to fix this issue?What recent update? The last Epson R220 update for non intel Macs was 08/19/10: http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=60202&prodoid=58654 761&BV_UseBVCookie=yes&infoType=Downloads&platform=Macintosh&x=21&y=13
What happens when you click on the EPSON Printer Utility which should be inside the Utility folder? Have you tried repairing permissions and restarting your computer? Have you read Epson's user manual and/or contacted their tech support?
I also have the R220 model. Besides using their drivers, I also use the Gimp drivers: http://gimp-print.sourceforge.net/MacOSX.php -
Apper not working after recent update
Hi everyone,
with today's update of pacman, apper stopped working, any solution to get it back and running? I get this in the terminal:
QDBusConnection: session D-Bus connection created before QCoreApplication. Application may misbehave.
QDBusConnection: session D-Bus connection created before QCoreApplication. Application may misbehave.
enumFromString ( Role ) : converted "" to "UnknownRole" , enum id 0
enumFromString ( Group ) : converted "" to "UnknownGroup" , enum id 1
enumFromString ( Filter ) : converted "" to "UnknownFilter" , enum id 3
Error, cannot create transaction proxy
QDBusError("com.trolltech.QtDBus.Error.InvalidObjectPath", "Invalid object path: Process /usr/lib/dbus-1.0/dbus-daemon-launch-helper received signal 5")
Error, cannot create transaction proxy
QDBusError("com.trolltech.QtDBus.Error.InvalidObjectPath", "Invalid object path: Process /usr/lib/dbus-1.0/dbus-daemon-launch-helper received signal 5")
and in the GUI i get "an error occured" for everything, no package list, no nothing.
Thanks.
Edit: it started to work after a forced repo update today.
Last edited by LyCC (2013-04-06 07:19:42)At my computer, there was a problem with the configuration file of pacman (/etc/pacman.conf). Do something with pacman in the terminal, and see if there is an warning message of pacman. After I updated the configuration file, the problem with Apper was gone.
When solved, please change the subject with [SOLVED]. -
Do not disturb not working after recent update
Gotta a 4s and after the current update, DND still not working right. What's next?
This has been an issue for a lot of people since iOS 7. or maybe just the 5s?
Solution: get Fido to turn off Name Display. They'll say they can't. But they can. So tell them to get you a supervisor or something. Still not happening? Call and get someone else. When I found the right guy, it took him 3 seconds to do it.
From what I understand, this Name Display thing is pretty unique to Rogers/Fido, either in function or how it works. And it ends up bypassing the DND programming.
It's happened to me since 7.0.
Apple's fault. Yup. Rogers fault. Yup. Both say its the other's problem. Really though, Rogers sells the phone and the service. They should fix the programming themselves. -
Galaxy S4 not charging after recent update
After installing the recent software update onto my Galaxy S4, it's been charging extremely slow. Last night I put the phone to charge with 35% battery life and this morning it was at only 65%. I've been charging it singe i came to work and it hasn't cracked the 80% mark.
Can someone please assist?Hi Mr.0 - Let's give you back the power to power your phone! Are you using the original charger that came with the phone? Are you charging while connected to wall or a USB port? Since this began have you removed and reinserted the battery? I am eager to get this resolved!
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport
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