Version Update Help

Question

When I press update it says iTunes could not connect the update server because you are not connected to the internet. I am writing this and downloading from the store as it says this. I've made sure my firewall allows iTunes full access but still no luck. Any help? Thanks in advance.

Answer 1

Here is the error I'm getting within diagnostics;
Microsoft Windows XP Home Edition Service Pack 2 (Build xxxx)
xxxxxx xxxxxxxx
iTunes 7.4.2.4
Current user is an administrator.
Network Adapter Information
Adapter Name: {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}
Description: VIA PCI 10/100Mb Fast Ethernet Adapter - Packet Scheduler Miniport
IP Address: xxx.xxx.x.xx
Subnet Mask: xxx.xxx.xxx.x
Default Gateway: xxx.xxx.x.xxx
DHCP Enabled: Yes
DHCP Server: xxx.xxx.x.xxx
Lease Obtained: Thu Sep 20 19:47:43 2007
Lease Expires: Fri Sep 21 19:47:43 2007
DNS Servers: xxx.xxx.x.xxx
Network Connection Information
Active Connection: (none)
Connected: No
Online: No
Using Modem: No
Using LAN: No
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.