Version XI of Adobe Reader! HELP

My name is Scarlett with Dr. Indar M Jhamb’s office. I have version XI of Adobe Reader and it is not compatible with my EHR system. I was told by customer support with my EHR that we need to uninstall XI and install 9.5. Please help.

I only have one problem. I can no longer print a pdf from within adobe
reader. My computer completely freezes up and I have to hold down the power
button to restart which no one likes to do. I am running Adobe Reader
11.0.09, Windows 7 with an HP Deskjet 6980. I have tried all the
troubleshooting you have suggested in the forum: I can open Adobe Reader by
itself so I have unchecked the Enable Protected Mode, I have checked for
updates, I have run the "Repair Adobe installation" from within the program
itself. I have even uninstalled 11.0.09 and installed version 10 and I
still have the same problem. I uninstalled 10 and reinstalled 11.0.09, so
that's where I am at this point.
On Tue, Nov 4, 2014 at 8:32 PM, Pat Willener <[email protected]>

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