Versions 5.0 & 6.0 aren't supported by my security, TrendMicro nor many of my plugins. I've uninstalled both and am going to download 4.0.? again. How can I fix these probs so I can use update version?

When I went to update my plugins, I noticed TrendMicro Security NSF(? toolbar, necessary per Trend) was disabled for v. 4.0.1, 5.0 & 6.0. Flash was also disabled, Java, Yahoo toolbar, Phone Number Lookup and some others. I contacted MSN, TrendMicro, Adobe, Sun, Yahoo & others for support. Trend said they would be updating protection for 5.0 in a couple weeks. Some of the other troubleshooting by mfr didn't work. I don't want to reinstall an old version but at this point I have no other solutions.

See this article for instructions on how to install AirPort Utility 5.6 for Lion on Mountain Lion:
http://www.macworld.com/article/1167965/mountain_lion_and_the_ancient_airport_ba se_station.html

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On a MAC G4, WITH OS 10.5.8, I DOWNLOADED 3.6.8, BUT I CANNOT INSTALL IT. IT SAYS I DO NOT HAVE SUFFICENT PRIVILEGES. WELL, IT'S MY COMPUTER AND I AM THE ADMINISTRATOR ON IT. HOW DO I FIX THIS PROBLEM SO I CAN INSTALL FIREFOX 3.6.8??

On a MAC G4, WITH OS 10.5.8, I DOWNLOADED 3.6.8, BUT I CANNOT INSTALL IT. IT SAYS I DO NOT HAVE SUFFICENT PRIVILEGES. WELL, IT'S MY COMPUTER AND I AM THE ADMINISTRATOR ON IT. HOW DO I FIX THIS PROBLEM SO I CAN INSTALL FIREFOX 3.6.8??
== I DOWNLOADED UPDATE 3.6.8

Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...

When I play songs on my itunes account, they stop after about one minute and itunes goes to the next one. how do I fix this? These are songs in entire albums that I have purchased.

when I play songs on my itunes account, they stop after about one minute and itunes goes on to the next song. This is happening with songs on albums I have purchased direclty through itunes

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken files from your iTunes library, go to the iTunes Store home page, click on the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to close and restart iTunes.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

Since upgrading my 4s to ios7 i cannot turn on my wifi and my battery life is halved how can i fix these probe?

my tech nephew told me to reinstall io7 as it has been updated to resolve these problems (cannot access wifi and battery life is halved) Is this true and what's the best way to reinstall ios7?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
 Cheers, Tom

I've tried for many months to install the new 4.0 and it goes through download but never changes to newest version, and now it says that 3.6 will only be available for a short time longer.

Every time I log on, Firefox states that I am using the older version, and that I need to update to the 4.0, though today I saw something that said 7.0 so wasn't sure what that was about. Anyway, my program states upon the install, "Save Program". So I do and then it still doesn't take effect. Now your site states that the 3.6 will soon be no longer available for updates etc, but you new version never loads or takes effect??? Help please. I love firefox and feel much safer using this than anything in the past! Thanks in advance. I am old, but a novice at computers. So, laymen terms appreciated. Yours truly, Norine Mungo

If there are problems with updating then best is to download the full version and uninstall the currently installed version and delete the Firefox program folder to remove any leftover files.
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
* Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup

My itunes is on an old computer. So old that I can't update it and so Haven't used it in two years. How can I move it to my new laptop and make sure this doesn't happen again? Very frustrated that I've spend $$ but can't get my music.

My itunes is on an old computer. So old that I can't update it and so Haven't used it in two years. How can I move it to my new laptop and make sure this doesn't happen again? Very frustrated that I've spend $$ but can't get my music.
I want so set up itunes on my laptop and make sure that I get all of my old music and any music shared from my sons' itunes accounts. Do I have to set up itunes on my new laptop first and then use the same logins? Really concerned about losing any music, etc.

These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have failed to move contacts and calendar items across you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2

I just downloaded Ilife 9 and now my Iphoto doesn't open. The error message says: You cannot open your library using this version. Quit and use the older version. What can I do?

I just downloaded Ilife 9 and now my Iphoto doesn't open. The error message says: You cannot open your library using this version. Quit and use the older version. What can I do?

iLife '09 is not available as a download - it is only available as a purchase
iLife '11 is available as a DVD purchase and the compoments of it are available from the App Store (iPhoto '11 (version 9.1.5), etc)
Exactly what did you do? And exactly what does the error message say?
On the surface it appears that you are attemptying to open a new library with an older version (iPhoto '09 can not open an iPhoto '11 library for example)
LN

I want to update my i pad but it says I am unable to unless I update i tunes and when i click update and update i tunes nothing happends! how do I fix this problem so I can update it????

I want to update my i pad but it says I am unable to unless I update i tunes and when i click update and update i tunes nothing happends! how do I fix this problem so I can update it????

What iPad model do you have & what iOS is it running?
 Cheers, Tom

My ipad logs me out of every site if my screen turns off. It also clears all history. Even some of my email accounts won't let me send mail. Ever since the ios7 update, I am frustrated daily! How do I fix these problems?

My ipad logs me out of every site if my screen turns off. It also clears all history. Even some of my email accounts won't let me send mail. Ever since the ios7 update, I am frustrated daily! How do I fix these problems?

My ipad logs me out of every site if my screen turns off. It also clears all history. Even some of my email accounts won't let me send mail. Ever since the ios7 update, I am frustrated daily! How do I fix these problems?

HT4199 how do I fix it when "another device is using computer IP address" and I can't get wireless to work anymore? It used to work fine.

How do I fix it when "another device is using computer IP address"? Airport used to work fine. I've already tried turning everything on and off several times.

I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
If the above steps do not solve the problem, start over with step 1 above, but then perform the next steps between steps 1 & 2. above.
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Continue with step 2 in the first set of steps.
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

Everytime that I sign on FaceTime on my macbook pro, it says "the server encountered an error processing registration. Please try again later". How can I fix this so that I can use facetime again

Everytime that I sign on FaceTime on my macbook pro, it says "the server encountered an error processing registration. Please try again later". How can I fix this so that I can use facetime again

Not a solution, but was able to login at work. Then when I got back to the hotel all was fine and it works now. Just will not change IDs I guess.

Can I connect an A1084 model Airport Express using current version of Airport Utility

Can I connect an A1084 model Airport Express using current version of Airport Utility?

You will need an older 5.x version of AirPort Utility to be able to administer the older AirPort Express. That would mean that you need to have....or be able to borrow for 10-15 minutes......a Mac running Leopard (10.5.x), Snow Leopard (10.6.x), or a PC with AirPort Utility installed on the device.

HT204291 Airplay speaker unavailable. The speaker "apple tv" is currently being used by someone else. What does this mean amd how do I fix the issue so I can play my video through apple tv?

Airplay speaker unavailable. The speaker "apple tv" is currently being used by someone else. What does this mean amd how do I fix the issue so I can play my video through apple tv?

The video orientation is included with the video's EXIF data and the same for photos. It is that state of the art OS your computer is running that doesn't recognize or completely ignores the EXIF orientation data.
This link applies to photos but whatever Windoze application you are using to view videos should provide the same or similar.
http://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/windows-phot o-viewer-or-live-photo-gallery-does/a161c8da-c1ce-4347-a92e-724f9e535c15

I updated my ipod touch4 and it said i had to plug it up to itunes which i did then when i plugged it in it said i had to restore which i did and i was very upset and it restored it and now its frozen on the apple logo how do i fix it? ps button dont work

I updated my ipod touch4 and it said i had to plug it up to itunes which i did then when i plugged it in it said i had to restore which i did and i was very upset and it restored it i guess and now its frozen on the apple logo how do i fix it? ps my ipod home button doesnt work.

Try as much as you can. When it says to place in recovery mode use this program instead.
RecBoot: Easy Way to Put iPhone into Recovery Mode
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

I tried validating my fonts and there are a whole bunch of fonts that have problems. How do I fix these problems?

I was reading this article and it said that you should validate your fonts occasionally. I did and a whole bunch fonts came up with problems. How do I fix these problems?

At the top of the window where your fonts appear after the validation run, there's a drop-down (defaulted to 'all')
Select warnings and errors from that list and the resultant list in the main window should tell you what the problem is. The most common is duplicated fonts.
You can use 'resolve duplicates' in Font book, but it can be a bit hit and miss which ones it deactivates.
Here's some bedtime reading;
http://www.jklstudios.com/misc/osxfonts.html

Versions 5.0 & 6.0 aren't supported by my security, TrendMicro nor many of my plugins. I've uninstalled both and am going to download 4.0.? again. How can I fix these probs so I can use update version?

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