Vertical Black Bars

Hi,
Not sure whether this is the right forum but here goes: -
I am experiencing a problem playing back widescreen DVDs in Windows Media Player 11.
The video does extend the full width of the screen. Instead it has black bars either side.
The file properties (in WMP) say it is 4:3 (hence the black bars). I know this NOT to be the case and it plays fine in WMP on another computer.
16:9 video files (mpeg2) play fine and are identified correctly.
Ati Radeon X1600SE (see https://forum-en.msi.com/index.php?topic=103427.0)

Using 8.28 supplied by HP (their latest).
Tried latest from ATI but had an issue, see https://forum-en.msi.com/index.php?topic=103427.0 (this link also has my current video card info).
Not sure what codec WMP is using as it is not listed when I show file properties when playing.
If I play an MPG file generated from ulead videostudio it displays ok (16:9) and WPM uses a cyberlink decoder.
When I burn this file to DVD with added menus i get the issue, but also with retail widescreen DVDs

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