Vertical Lines on MacBook Pro Retina Display

I have vertical green lines on the display of a 15" MacBook Pro with Retina screen. Getting progressively worse with additional lines and colors. Not due to any abuse or damage.

Well not much of a mystery, your GPU/cable/connection is failing.
take it in for a free over the counter assessment.
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

Similar Messages

Line in Macbook Pro retina display late 2013 model

there is the very thin line on the screen sometimes pink, red, green colour. towards the left side of the screen. the line goes of sometimes comes back. I have read many people had this problem, but the posts was last years. is this hardware or software problem?

Take the MBPr back to an Apple store genius bar and have the techs check it out while still under warranty...a graphics module problem will need their attention.

White horizontal line on macbook pro retina display

When I scroll through photos, sometimes a white horizontal line will span the screen for a short time. It will span the whole screen for less than a fraction of a second so it was difficult to take a photo of it. I managed to do it but here the line is only halfway across the photo I was looking at.
Does anyone know what this line is and how I can avoid having it?

Take the MBPr back to an Apple store genius bar and have the techs check it out while still under warranty...a graphics module problem will need their attention.

Magenta dotted vertical line 7.2cm from right-edge of Macbook Pro Retina display

There is a magenta-colored dotted vertical line 7.2cm from right-edge of Macbook Pro Retina display.
It is most prominent on a solid dark gray or blue background.
Just wanting to see if anyone else has experienced this.
Have requested a replacement. Laptop is 2 days old.

Here a short follow-up on this issue. I called Apple about this problem. I need to get the laptop to an ASP for display exchange. The ASP said ordering new parts and repair will take around two days. At least this is good news.
Apple would have only sent a new laptop within a 14 day grace period after delivery. As soon as your out of this time you'll only get repairs.

Adobe CS5 and Macbook Pro Retina Display

I recently bought a new Macbook Pro Retina Display notebook. Before I got it, I didn't realize what an effect it would have on my existing programs, and had I known, I would have thought twice before switching. I have never had so many problems with a brand new computer. It seems absurd to me that Apple would introduce a product that was not supported by so many important software platforms, Adobe Creative Suite and Acrobat Pro included.
I have Adobe CS5 and was not planning on upgrading to CS6. It is too expensive and I am a poor PhD student with lots of work to finish. Now when I use my CS5 applications, I see the images in very poor quality. The program will not let me change the "Open in Low Resolution" settings as the button is disabled. I do not know how to make it look better or what to do. I cannot work using this low resolution. It hurts my eyes and I cannot see the lines properly to be able to adjust my drawings.
What can I do?

Hi Rossco,
You're right, the program works and the content produced is unaffected. My rationale to get the program work environment to be Retina compatible includes;
Visual clarity. For reading glasses wearers such as myself, the blockyness can be frustrating. But regardless of middle aged disability, it just looks better when a program is Retina compatible.
It's a major component of my work environment, so making the most of the computer's assets is important to me.
It (OK, this is the emotional statement Rossco ;-)) frustrates me that an Educational program fails to take advantage of a computer type very commonly used in Ed departments. And Retina is not new, nor a passing fad.
Adobe do commit to Retina compatibility, evidenced by Acrobat updated recently. Captivate please!!??
Best regards
Nick

Facetime and iMessage on Macbook Pro Retina display slow after Yosemite 10.10.3 Update

Hi
I recently updated my Macbook Pro Retina display to Yosemite 10.10.3 update. I see that the Facetime and iMessage has become relatively very slow. Like for example when someone calls on my phone it takes like more than 15 seconds + to show up on my macbook. Earlier it used to be like instant!
I started seeing this problem on Yosemite 10.10.3 update only. Also the same is the story with iMessage. When I get an SMS or an iMessage from my friends it takes like a good 30 seconds + to show up on my macbook pro.
Just for your information, this is the version of macbook i am using
MacBook Pro (Retina, 13-inch, Late 2013)
2.4 GHz Intel Core i5
8 GB 1600 MHz DDR3
251GB Flash storage
As Suggested by someone I also tried RESETTING my computer's PRAM. That didn't seem to help either. Can anyone help. If it is a genuine bug in Apple Yosemite, I'd like to file a bug in the community.
Regards
Shreyas

Hi Barney,
Here is the output you seek -->
Problem description:
FaceTime takes 30 seconds to open up
EtreCheck version: 2.1.8 (121)
Report generated 19 April 2015 8:13:14 am IST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (Retina, 13-inch, Late 2013) (Technical Specifications)
    MacBook Pro - model: MacBookPro11,1
    1 2.4 GHz Intel Core i5 CPU: 2-core
    8 GB RAM Not upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en0: 802.11 a/b/g/n/ac
    Battery Health: Normal - Cycle count 430
Video Information: ℹ️
    Intel Iris
        Color LCD spdisplays_2560x1600Retina
System Software: ℹ️
    OS X 10.10.3 (14D136) - Time since boot: 23:47:26
Disk Information: ℹ️
    APPLE SSD SM0256F disk0 : (251 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 250.14 GB (111.66 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
    Apple Internal Memory Card Reader
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Library/Application Support/Viscosity
    [not loaded]    com.viscosityvpn.Viscosity.tap (1.0) [Click for support]
    [not loaded]    com.viscosityvpn.Viscosity.tun (1.0) [Click for support]
Launch Agents: ℹ️
    [loaded]    com.citrix.AuthManager_Mac.plist [Click for support]
    [running]    com.citrix.ReceiverHelper.plist [Click for support]
    [running]    com.citrix.ServiceRecords.plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [loaded]    com.realvnc.vncserver.peruser.plist [Click for support]
    [not loaded]    com.realvnc.vncserver.prelogin.plist [Click for support]
    [running]    net.juniper.pulsetray.plist [Click for support]
    [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.google.keystone.daemon.plist [Click for support]
    [loaded]    com.macromates.auth_server.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [loaded]    com.realvnc.vncserver.plist [Click for support]
    [loaded]    com.sparklabs.ViscosityHelper.plist [Click for support]
    [running]    net.juniper.AccessService.plist [Click for support]
    [not loaded]    net.juniper.UninstallPulse.plist [Click for support]
    [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
    o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
    AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
    FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    Silverlight: Version: 4.1.10329.0 [Click for support]
    Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    PepperFlashPlayer: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
    googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
    AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
    MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
    ClickToFlash
    Reload Button
    YoutubeWide
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
    MacFUSE [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
        18%    mds
        15%    Safari
         6%    WindowServer
         5%    com.apple.WebKit.Networking
         1%    ocspd
Top Processes by Memory: ℹ️
    455 MB    softwareupdated
    206 MB    Microsoft Outlook
    153 MB    com.apple.WebKit.WebContent
    146 MB    WindowServer
    137 MB    Safari
Virtual Memory Information: ℹ️
    298 MB    Free RAM
    3.76 GB    Active RAM
    3.36 GB    Inactive RAM
    1.17 GB    Wired RAM
    4.45 GB    Page-ins
    901 KB    Page-outs
Diagnostics Information: ℹ️
    Apr 18, 2015, 08:25:23 AM    Self test - passed
    Apr 17, 2015, 06:29:29 PM    /Library/Logs/DiagnosticReports/ncproxyd_2015-04-17-182929_[redacted].crash
    Apr 17, 2015, 03:11:05 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-17-151105_[ redacted].cpu_resource.diag [Click for details]

2012 macbook pro retina display artifacts on screen when using onboard video

2012 Macbook Pro Retina Display artifacts on screen when using onboard video.
About a month ago I've noticed these strange artifacts (blocky pixelated looking) running vertically down the screen. It first started when using Safari. Then it started to happen all the time. I turned off the auto switch video in preferences, which I'm assuming forces the computer to use the separate video card and the artifacts go away.
On top of that issue I also have had the ghosting issue.
Anyone else have this problem?

artifacts onscreen could mean a faulty gpu. You said by forcing it on inbuilt gpu you do not find this issue highlights that. Do take it in to apple for service and also tell them of your ghosting issue.
There are a few retina owners who have faulty gpus.

(AIRDROP) Macbook Pro Retina Display Can't see Macbook Pro mid 2012

Hello,
I was trying to send and receive files from my macbook pro 13' mid 2012 (MBP) to and from macbook pro retina display 13' (MBPR) using airdrop.
both on Yosemite.
The problem is, I can't see my MBP from MBPR in airdrop. But the other way around works fine, I can see and send files from MBP to MBPR.
I've changed the 'allow me to be discovered by : Everyone' on both mac. Bluetooth and wifi are on. I even tried to search onlder mac from MBPR but no result.
Does anyone have the same problem? Is there any solution for this?

I am aware there are symbols. My technical issue is the MagSafe2 adapter. What people typically do is connect their laptops to the wall when they're battery dies off. No biggie. I can attach it to the outlet. Well, when I connect the adapter to the outlet, nothing happens. Nothing happens at home, at Starbucks, at McDonalds, at other people's home.
When I brought this up with technical support in August when I bought it, technical support person said I might have issues with my electrical wiring at home. I've never had issues with electrical wiring at home because my other Apple products work fine when connected to the outlet. My July 2011 MacBook Pro charged without a hitch.
And I was able to charge my Retina MBP only at night or very early in the morning.
But this weekend, I couldn't charge it at all. I'm starting to think it might be the MagSafe2 adapter problem.
I feel rather ridiculous buying the highest-end of the 15 inch Retina MBP. It cost me over $3000. Right now I'm working with my 5 year old Hewlett Packard laptop. At least my HP works, which can't be said about this top-of-the line Apple product.
Probably explains why Apple stocks are falling. At $3000 I shouldn't be having these type of problems.
Sheeeesh!!!

How can I open Adobe Bridge CS6 in high resolution on my MacBook Pro Retina display?

How can I open Adobe Bridge CS6 in high resolution on my MacBook Pro Retina display? When I click Get Info, the "Open in Low Resolution" box is marked and locked. How can I unmark this box? I currently run 10.9.1. I can open Adobe Photoshop CS6 in high resolution without any problem. Any advice would be much appreciated. Thanks.

There is no such thing. In CS6 only PS itself is Retina compatible. You would have to use CC for full Retina support.
Mylenium

How do I use my Macbook pro retina display as a monitor for a PC?

How do I use my Macbook pro retina display as a monitor for a PC?

MacQueries wrote:
How do I use my Macbook pro retina display as a monitor for a PC?
Unfortunately, that is not possible. The computer only can "output" your display image, it cannot "input" an image from an external computer and display it on your MacBook's retina display.

I just brought a brand new Macbook pro retina display, when i connect it to my apple tv through airplay its too slow and when it try to play a movie apply tv is always a minute or 2 behind. How can i fix this?

I just brought a brand new Macbook pro retina display, when i connect it to my apple tv through airplay its too slow and when it try to play a movie apply tv is always a minute or 2 behind. How can i fix this?

Hello HanaAmer1,
We've an article which provides troubleshooting steps that can help get AirPlay workign correctly.
iTunes: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS5209
Cheers,
Allen

How do i connect my macbook pro retina display to lcd projector

How do i connect my macbook pro retina display to lcd projector?

Depends on what type of video connection the projector accepts. Most common would be DVI, VGA or HDMI. Review this article for more information: http://support.apple.com/kb/ht3235

HT2807 how to know my macbook pro retina display is lg or samsung ? thank you

Pls Help , do anyone Know . How to check my macbook Pro Retina Display Is LG or Samsung ? thank you

Type this in Terminal
ioreg -lw0 | grep \"EDID\" | sed "/[^<]*</s///" | xxd -p -r | strings -6
it will give a string of numbers/letters
if they start with "LP" you have an LG screen
if they start with "LSN" you have a sansung screen

Will an Infra-Red Adapter work with a macbook pro retina display so I can use the apple TV remote for presentations?

I have always used the apple TV remote for my presentations. I bought a retina display last year for the betterment of my presentations and now I have to stand near my computer and hit a button to change my slides where as before I used my remote. Will a infra-red adapter work with the apple TV remote in the macbook pro retina display? Love my computer, but very disappointed not to have a remote for presentations that does not need the internet. Does anyone have any ideas?

Yes, I used that and it works great if you have wireless connection. Im looking for a remote that worked like the apple TV remote. My questions is, "Is there a USB infra-red remote that works with mac. I have found this one: Keyspan EZ1 easy presenter. It claims with works with PC and Mac and the reviews are good. Does anyone know anything about it or if it works with retina display macs?

I am trying to install an update for my macbook pro retina display and my mac wont restart because it says my mail is still open but when i try and open my mail, it wont let me. I think it crashed. Help?

I am trying to install an update for my macbook pro retina display and my mac wont restart because it says my mail is still open but when i try and open my mail, it wont let me. I think it crashed. Help?

Go to: Apple > Force Quit
and select Mail > Force Ouit.

Vertical Lines on MacBook Pro Retina Display

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