Very bad changes in connection speed

My broadband speed is so up n down its driving my family mad. Who ever gety on the internet first block everybody off, when i came off AOL, BT told me you won't have that sort of problem. Just now i am running at 1.7mb but other times i am down to 0.6 can anyone help with this. we run 2x xbox and a ipad. thannks for your time  

welcome to the BT community forum where customers help customers and only BT employees are the forum mods
in order for the forum members to help please can you post the adsl stats from your router (unless HH4)may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run  btspeedtester  (MAC users may have problems). when first test completes then run diagnostic test and post the results .
are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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    bap4201 wrote:
    I'm trying to, but can't seem to format it properly
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    Solved!
    Go to Solution.

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    FAQ
    1. Best Effort Test: -provides background information.
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    0 Mbps
    0.5 Mbps
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  • Slow speeds - Also very bad customer service so fa...

    Hey
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    1/17/2013 5:08 PM GMT
    80.***.***.**
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    0.54 Mb/s
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    80.***.***.**
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    0.75 Mb/s
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    Cheers
    Hiren
    P.S - most roads in my area already has infinity, but not my road, which is annoying as hell. I can walk from my door, 2 min walk and that house has infinity lol

    welcome to the BT community forum where customers help customers and only BT employees are the forum mods
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    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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    Solved!
    Go to Solution.

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    Exchange information from Kitz
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        (appx)*   By Road:    2.57 km
        Status    
       ADSL enabled:   March 30, 2000
       DSL Max enabled:   March 30, 2006
       SDSL enabled :   Enabled
       21CN due : (PSTN)    N/A
       21CN WBC (Broadband)   Enabled 09.11.08
       Broadband Access†   Market 3
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    Connection Speed   3104 kbps   448 kbps
    Line Attenuation   35 db           10.5 db
    Noise Margin           14 db             24 db
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    Thanks

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    Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
    Signature:
    HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
    HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
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    HP Photosmart 7520 AIO
    ++++++++++++++++++
    **Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
    Intelligence is God given; Wisdom is the sum of our mistakes!
    I am not an HP employee.

  • WRT54G Very Slow connection speeds away from the router

    I have installed my router in the living room. The connection speed is perfect in the living and dinning area , as we move away from the router to the inner rooms (bedrooms) the signal strength remains fine (very good) but slowly the internet speed drops untill it stops. The signal strenght still shows as very good. Doing a "repair" - switch off and "switch on" -  on the laptops wirelss adapter brings back the connection speed for a while before it falls off again.
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    Make sure that the firmware on the router is up to date. If not then download the Firmware from the Linksys web site. Connect the computer to the router with the Ethernet cable. Open the setup page of the router. Got o Administration tab and click on firmware upgrade sub tab. Upgrade the latest firmware on the router.
    After upgrading the firmware, it is recommended that you should reset the router and reconfigure the router.

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