Very bad skype connection.

Very bad. Recently, skype has been very bad between me and my girlfriend. We just can't here each other. It says the internet is bad but we both have strong internet and it has never done this before.

Enable UpNP on both ends. Also use the call > show technical info, to troubleshoot the connection (packet loss, roundtrip etc).
If on WLAN, use cabled connection to verify any issues.

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    Hi luca-ben, welcome to the community!
    Try clearing the data for SmartConnect on your device, just go into Settings > Apps > All > scroll down to SmartConnect and tap it > tap Clear data. You can also un-pair & re-pair the devices again to see if that helps, otherwise try contacting Philips to see whether they have any troubleshooting ideas. Keep us updated
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • Fios Internet connection is very bad! Please help!

    Hello,
    I play an online game called Final Fantasy XIV.  I use a program called WTFast in order to have a solid gaming experience, one without or very little lag or disconnects.
    Recently, within the last 3-4months, I have noticed I get EXTREME lag and DISCONNECTS.  I contacted WTFast with a tracert that they analyzed, and here is their response:
    "Your internet connection is very bad. There is a "plateau" spike. This will cause WTFast to spike as well, and for such a long "spike" it is not surprising that the connection was dropped.
    The previous report showed a very unstable internet connection as well (the one where you got a 30 second freeze).
    Present the same reports you sent to us to your ISP (Verizon FIOS) and ask them to try to make their connection better. The report will help them see the quality of the current connection."
    Here is the information in the more readable form (except for the last four as I figured you would probably get the idea by then). Yes, 4 shows 100% packet loss, so the connection dropped then. Also, in 5 the standard deviation is high (16.35 ms) which indicates a huge fluctuation in the signal. The flux column also shows large numbers, which indicates a large variance in the signal speed. Finally, there are a lot of hops just within the ISP, ie rows 2-8, and all this data is for the ISP itself, not the WTFast connection. In fact, that connection is the last one, and there you can see good numbers. Hope this helps.
    015-02-25 00:09:36
    Hop Name No. Loss % Sent Received Best (ms) Avg. (ms) Worst (ms) Last (ms) Spikes Flux (ms) Std.Dev (ms)
    Wireless_Broadband_Router.home 1 0.00 497 497 0 0 12 0 0 0 1.67
    lo0-100.PHLAPA-VFTTP-304.verizon-gni.net 2 0.00 497 497 3 8 84 7 4 72 8.39
    T1-1-0-5.PHLAPA-LCR-21.verizon-gni.net 3 0.00 497 497 4 8 19 9 0 0 2.51
    —— 4 100.00 —— —— —— —— -1 —— —— —— 0.00
    0.so-6-0-1.XL3.IAD8.ALTER.NET 5 0.00 497 497 10 19 137 12 12 92 16.35
    TenGigE0-6-0-4.GW1.IAD8.ALTER.NET 6 0.00 497 497 11 18 50 18 0 0 4.68
    teliasonera-gw.customer.alter.net 7 0.20 497 496 12 24 43 27 53 30 3.80
    cloudflare-ic-309918-ash-b2.c.telia.net 8 0.00 497 497 10 14 46 13 0 0 3.04
    Target WTFast.com 9 0.00 497 497 9 12 25 12 0 0 1.94
    February 25, 2015, 11:56
    I did a tracert from my computer to sites like MSN.com; Verizon.com etc, and EVERY SINGLE 4 shows a 100% loss.  I did the same tracert from my computer at work that uses a different IP provider, and those same sites show a response from 4.  
    Can anyone help me out with this please!  Thank you for reading!

    bap4201 wrote:
    I'm trying to, but can't seem to format it properly
    Open a command prompt and enter the tracert command
    then select the cmd prompt icon - top left of the cmd prompt window
    select edit, mark
    highlight the data you want to copy - the tracert data
    select the cmd prompt icon again
    select edit copy
    put the cursor in the post window in the forum
    and hit ctrl-v - as below
    C:\Users\Peter>tracert wtfast.com
    Tracing route to wtfast.com [190.93.243.228]
    over a maximum of 30 hops:
    1 <1 ms <1 ms <1 ms Westell [192.168.1.1]
    2 3 ms 2 ms 3 ms L101.BSTNMA-VFTTP-66.verizon-gni.net [96.233.107
    .1]
    3 7 ms 6 ms 6 ms G102-0-0-3.BSTNMA-LCR-22.verizon-gni.net [100.41
    .212.48]
    4 3 ms 3 ms 3 ms so-5-0-0-0.BOS-BB-RTR2.verizon-gni.net [130.81.1
    51.220]
    5 11 ms 12 ms 10 ms 0.ae11.XL4.NYC1.ALTER.NET [152.63.20.117]
    6 * * * Request timed out.
    7 37 ms 28 ms 43 ms 3.et-2-0-1.TL2.NYC1.ALTER.NET [140.222.227.34]
    8 20 ms 21 ms 23 ms TenGigE0-7-0-1.GW5.NYC4.ALTER.NET [152.63.17.66]
    9 12 ms 10 ms 11 ms teliasonera-gw.customer.alter.net [152.179.163.1
    78]
    10 13 ms 13 ms 11 ms nyk-bb2-link.telia.net [213.155.130.244]
    11 11 ms 11 ms 12 ms nyk-b2-link.telia.net [213.155.130.30]
    12 12 ms 17 ms 19 ms cloudflare-ic-309915-nyk-b2.c.telia.net [62.115.
    52.174]
    13 11 ms 12 ms 11 ms 190.93.243.228
    Trace complete.

  • I have an iphone 4, with ios 4.3.3. I want to update it but when I connect it to itunes it says that it is the latest version of the software. So I cannot update it, and I need it very bad. Can anyone help me?

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    Skype is very badly Integrated into Windows phone 8.1 if you run Skype in background you appear offline.. as well as your always shown offline. in general. even though people can text and call you.

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  • Hello Everyone, I just bought a HP Photosmart Premium All-in-One Printer - C309g but i find it very difficult to connect to it via BLUETOOTH and WIRELESS on my IPAD 3...i will be very greatfull if i'll get a solution as soon as possible. Thanks

    Hello Everyone, I just bought a HP Photosmart Premium All-in-One Printer - C309g but i find it very difficult to connect to it via BLUETOOTH and WIRELESS on my IPAD 3...i will be very greatfull if i'll get a solution as soon as possible. Thanks

    Hi Tomiwa,
    You cannot print from the iPad to that printer. AirPrint and Bluetooth are completely different.
    There may be apps you can buy that will enable using that printer, but that is not an ideal solution.
    That particular printer has had many bad reviews, and is unreasonably expensive for its features. Considering that you just bought the printer, as well as its lack of AirPrint, I suggest you return it and buy a printer that supports AirPrint.

  • I am a macbook pro user form last 2 yrs, recently i upgraded to Mountain Lion from Snow leopard. Since then  operational  speed is a major concern. Now It has crashed so very badly that I am scared of my data.Please help me.

    I am a macbook pro user form last 2 yrs, recently i upgraded to Mountain Lion from Snow leopard. Since then  operational  speed is a major concern. Now It has crashed so very badly that I am scared of my data.Please help me.

    Reinstalling Lion/Mountain Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
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    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
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  • Bought i phone 6 64 GB just 3 days before performance is very bad.Couldn't even open app store it takes too much time for opening a web page.

    bought i phone 6 64 GB just 3 days before performance is very bad.Couldn't even open app store it takes too much time for opening a web page.

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    If your iPhone still can't connect to App Store, tap Settings > iTunes & App Store > tap the Apple ID and sign out > later, sign in with your Apple ID.

  • Why lumia is very bad os then ever

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    network connection is very bad
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    why all apps are working in sand box
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    some time automatically restart
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    Have you even looked for any answers above yet? Because there is answers!
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  • Very bad customer service!

    I am a photographer and in June 2013 I decided to join the newly launched Creative Cloud single application subscription program for Photoshop CC.
    At the same time I purchased a Lightroom standard license (Lightroom was not available on the Creative Cloud at that time).
    The monthly price for Photoshop CC with a one year commitment was 24,59 Eur for Europe (I live in Czech Republic). I didn’t quite understand how that translates from the 19,99 USD of the US subscription, but fair enough Adobe is not a charity and they have the right to decide to charge what they want for their products. Plus the subscription prices were clearly showed on their website, so I decided to join anyway.
    Honestly I was very happy both with Photoshop and Lightroom and I think they are two fantastic pieces of software so I didn’t mind the price I paid for them.
    Then a few months after I get a call from my bank saying that my card has been blocked because it might have been compromised following some online payments I made. And after a little research I find out that (citing the Adobe website) “Very recently, Adobe’s security team discovered sophisticated attacks on our network, involving the illegal access of customer information as well as source code for numerous Adobe products. We believe these attacks may be related.
    Our investigation currently indicates that the attackers accessed Adobe customer IDs and encrypted passwords on our systems. We also believe the attackers removed from our systems certain information relating to 2.9 million Adobe customers, including customer names, encrypted credit or debit card numbers, expiration dates, and other information relating to customer orders.
    Great, now I am for two weeks without card while my bank gets me a new one (they are not that fast in Czech Republic).
    Fortunately I also read online that (citing the Adobe website) ”Adobe is also offering customers, whose credit or debit card information was involved, the option of enrolling in a one-year complimentary credit monitoring membership where available.”.
    Honestly I misunderstood that as a one year complimentary Creative Cloud membership and I thought that was very nice of Adobe, they didn’t have to do it, and to me it showed an effort to say “we are sorry” and to try to retain their customers’ trust.
    Some time passes and I am obviously still getting charged monthly for my subscription.
    So I contact Adobe through the online chat…..turns out that I am not eligible for the one year complimentary subscription (none of the agents actually explained to me that I had misunderstood the offer) but after a bit of complaining and waiting online I get offered a one month complimentary subscription!?!?!.
    You can make up your own mind on how to interpret that but to me that meant that Adobe recognized their responsibility but tried everything possible to get rid of me with the minimum possible.
    The guy on the chat however said that if I am not satisfied I can ask him to escalate.
    I do so and he tells me that I will be contacted within 2-3 business days.
    A week after I have not been contacted yet, so I call the support again and I am told that they are very sorry for not getting back to me and I will be (again) contacted within 2-3 business days.
    TWO weeks after that chat I finally get a mail from Adobe, which is now offering me 2 months complimentary subscription.
    I realize I better take what they give me so I reluctantly accept.
    Not even a week after that, I realized that Adobe launched a new Photoshop Photography program where they give the Photoshop CC license + Lightroom 5 for 9.99 USD or 12.29 Eur with a yearly commitment. This is half what I pay now, not even considering the one off Lightroom 5 license that I already paid (129.15 Eur). The special offer expires on the 2nd December (less than a week from now at the time of writing this).
    The good news is that existing CC subscribers can ask to transfer to this program for free.
    So I contact the Adobe support again and they happily confirm that I can switch to the new program.
    BUT I would lose the 2 free months as they cannot be transferred to the new program because it is already discounted.
    I spend a good deal of effort explaining that the 2 free months are not a discount but are a compensation for me being without card for 2 weeks so I should be able to retain them, but the support person on the other side of the chat just politely dismisses every argument.
    I understand that Adobe did not have to allow existing subscriptions to transfer to the new offer for free, I purchased a service and then a few months after the price went down, fair enough this happens.
    If the price went up on the other end I would have still kept my original price.
    However what infuriates me is that since any existing subscriber can join the cheaper offer, Adobe has actually penalized me in front of all the other customers and the reason why they have penalized me is that my data have been compromised on their servers.
    You draw your own conclusions but to me this is very bad customer service.

    This is the transcript of the conversation I had with your colleague over the support chat, then unfortunately my connection dropped and I lost him:
    Saka: Hi Francesco.
    Francesco: Hello
    Saka: I have received your initial question. I'll be glad to check and help you with this.
    Francesco: thank you
    Saka: Sorry for the wait. Please do stay online.
    Francesco: ok
    Saka: Francesco, I have checked and see that we have issued 2 months free for the subscription Nov 21, 2013. Your next billing date is on 27.2.2014.
    Francesco: but I have already been billed on 02.12
    Saka: I'll be right with you.
    Saka: Are you referring to Clenství ve službe Creative Cloud s jednou aplikací pro Photoshop (rocní) or Program na úpravu fotografií Photoshop (Pro vlastníky licence k produktu CS3 a novejší)?
    Francesco: the first one should have been canceled, the second one has been activated
    Francesco: with the 2 months free of charge added to it
    Saka: Yes, the first subscription has been cancelled.
    Francesco: I have been bulled only 12.29 Eur so it is for the second subscription
    Francesco: the first one was 24.99 Eur I think
    Saka: Yes, you have been charged  € 12,29  for the new order Program na úpravu fotografií Photoshop (Pro vlastníky licence k produktu CS3 a novejší).
    Saka: You can continue using the subscription without any issues.
    Francesco: so where are the 2 months free of charge?
    Saka: We have provided 2 months for your Clenství ve službe Creative Cloud s jednou aplikací pro Photoshop (rocní).
    Francesco: those have been transferred on the Program na úpravu fotografií Photoshop (Pro vlastníky licence k produktu CS3 a novejší)
    Francesco: as confirmed by your colleague and by the mail I received
    Francesco: This is the mail confirmation
    Francesco: Užívejte si našich služeb o něco déle      Bezplatně jsme prodloužili vaše předplatné produktu Program na úpravu fotografií Photoshop (Pro vlastníky licence k produktu CS3 a novější) o několik dalších dnů (62).      Nové datum pro obnovu předplatného je nyní 26-únor-2014 (PT).      Děkujeme, že jste si předplatili náš produkt! Tým služby Creative Cloud
    Francesco: Which confirms that the next billing date for Program na úpravu fotografií Photoshop (Pro vlastníky licence k produktu CS3 a novější) is 26/2/2014
    Saka: Francesco, we have provided 2 months free only if you are willing to continue subscription till the commitment date. The order gets cancelled since you have purchased for Program na úpravu fotografií Photoshop (Pro vlastníky licence k produktu CS3 a novejší) at lower rate.

  • IPad 1 Gen. With 5.1.1  its Running very Bad

    I have a iPad 1 Gen. With the 5.1.1 iOS and its Running very Bad , restarts and Black Screen is comming so much That i Cant use the iPad normal :( what can i do.? I try to downgrade but Iam Not abble to fix ist to 4.0 or 5.0 :(

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    Resolve these most common issues:
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        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
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    How to Fix a Slow iPad
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-A-Slow-iPad.htm
    iPad running slow? How to speed up a slow iPad
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    Our area has very bad cell reception.  It takes me 3 or 4 calls to get a full conversation in with anyone. I work from home 3 days a week and I really need better reception.  We are in area code 22556.  is there anyway to get better reception without having to buy a signal booster?

    We are in zip code 22556.  Voice and data are bad reception.  We have our
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  • Video resolution with Sony Alpha 7 is very bad

    Hi!
    The Videoresolution in PSE 13 Organizer is very bad. Looks like the Videos were made with a cheap mobile-phone.
    Video playback works fine with every other Programm on my PC, for example VLC or Media Player, but when i try to view these Videos with PSE 13 they look awful - unsharp and blurry - same in Premiere Elements 13.
    Have already tried to install Codec-Pack for Win 7, but no changes.
    Maybe PSE uses a wrong codec? If so, how can i change this?
    Camera is Sony Alpha 7, OS is Win 7, Graphichs card is CPU-built-in Intel-HD3000(don´t know if this matters?) with newest Drivers.
    File extension is .mts, format is AVCHD (1920*1080) full HD.
    *edit: maybe it´s helpful if i mention that CPU load is about 30-40% in PSE 13 compared to ~6% when using VLC or Media Player when playing these videos.
    I would be grateful for any suggestions.
    edit*
    after some research:
    let me clarify the problem: is there ANY WAY TO CHOOSE THE CODEC  PSE 13 uses for videos??

    Hi,
    It is by design and we have no option to change it.
    However, we can use Pan Control to enlarge and move around the screen.
    Pan Control: The pan control enables the screen to be enlarged and moved around.
    Enable the pan control: Tap the pan icon in the connection bar to display the pan control and zoom the screen.
    Use the pan control: Tap and hold the pan control and then drag in the direction you want to move the screen.
    Move the pan control: Double tap and hold the pan control to move the control on the screen.
    Disable the pan control: Tap the pan icon in the connection bar to return the screen to its original resolution.
    Thanks for your understanding.
    Jeremy Wu
    TechNet Community Support

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