Very confusing and hard to get it fixed

This account that I'm writing on is now my mom's account. I have my own account but forgot the password. When I request for "forgot password" it sends me a password token, but when I press the link it says
"sorry that password token is not recognized, please try entering it again or get another password token". I did this probably 5 times still with no luck. So I search on the community forum and see that some people were able to write to skype customer service through ( https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service ) this link, but I've been going through the page and nowhere can I see a place where I can write an e-mail to skype and ask for help. The only thing I see is point # 3. 
If you still feel that the information doesn’t help, click the Continue support requestbutton at the bottom of the screen.     
and then it shoes the button for continue support request, but i can't click on it, and even if I go to the bottom of the page, I can't find it. PLEASE HELP, I DON'T KNOW HOW TO RESTORE MY PASSWORD!!!!

apofu wrote:
This account that I'm writing on is now my mom's account. I have my own account but forgot the password. When I request for "forgot password" it sends me a password token, but when I press the link it says
"sorry that password token is not recognized, please try entering it again or get another password token". ........
first, request for a new password reset link again (be sure to use it within 6 hours upon receiving it or it will expire). Then try using another web browser to open that link if it still doen't work in the usual/default browser you are using. You can also try using another computer or device if such is available.
If the same or similar problem exist, then you may need to get in touch with customer service for further assistance. They may require you to verify some details before they can proceed in assisting you in resetting your password/regain access to your account;
[email protected]
CONTACT SKYPE CUSTOMER SERVICE   |  HOW TO RECORD SKYPE VIDEO CALLS  | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES   |  WINDOWS PROBLEMS TROUBLESHOOTING   |  SKYPE DOWNLOAD LINKS  
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com

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