Very frustrated can you get a live person to help

finally decided to go the cloud direction  - downloaded the "cloud app" it won't open or let me download again - turning wheel
In the middle of a project - frustrated  seems like you can't get a live person these days to assist and 2 hours of searching forums

Mac Spinning Wheel https://forums.adobe.com/message/5470608
-Similar in Windows https://forums.adobe.com/message/5853430
or
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

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    cananyonehearme wrote:
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