Very frustrated with itunes match.

I want to cancel this iTunes match. I don’t even remember signing up for this last year but then it showed up on my credit card this year for $24.00. I do not like or understand this service. It has caused me great expense because it removed all my music from my iPhone (4,000) songs and now when I’m at my gym or anywhere there is NO wireless internet service I can’t play any of my songs because apparently it has delete the original files from my iPhone. Why would I want a service like this to delete my songs!? And why would I pay for a service like this just to be frustrated and have more problems!? I want my songs back on my iPhone as I never gave permission to Apple to remove them in the first place. Now I got a large data bill because it’s been downloading music when playing a song from match via cell service when no internet is available. This is a stupid stupid product and as far as I can see worthless and dysfunctional. How do I cancel this service and get my music back? How do I get my songs back, many have been transferred over years of coping CD I’ve paid for. I don’t want to have to copy these again. Shame on you APPLE. I’ve got many apple products and this is very very upsetting.
<Edited by Host>

To cancel the service and ask for a refund you'll need to contact iTunes Store support. To disable the service on iOS devices go to Settings > iTunes and App Store and set "iTunes Match" off (not green in iOS 7). In iTunes pull down the Store menu > Turn off iTunes Match. Now sync your music to your iPhone via USB.

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Very Frustrated with Itunes not recognizing iPod....

Worked after I first unpacked the unit and loaded the software, then all the sudden it stopped recognzing my iPod. Went through alll the trouble shooting steps. Reloaded the software, restored the iPod and all that crap....finally got it working again. Then I downloaded some music and a couple of TV shows. Hooked up my iPod and iTunes is not recognizing it AGAIN!!! Even though the iPod is showing the "do not disconnect" message for a short while.
This is TOTALLY FRUSTRATING!
HELP before I drive to the iPod store cause a scene.
Thanks!
iPod Windows XP Pro

The "Do Not Disconnect" meassage is normal when connected to the computer if the IPOD has been set to run in "Disk Mode". Read this first:
Do Not Disconnect - http://docs.info.apple.com/article.html?artnum=61135
Are you "Dismounting" the IPOD from the Windows operating system before unplugging it? Simply "Ejecting" the IPOD from ITunes is not correct since the IPOD is set to disk mode.

HT201209 I'm new to this an yesterday I bought 65$ worth of iTunes music using a iTunes gift card. Then I got these emails saying I am being billed again????? What do I do???? I'm very frustrated with this. Please help me

yesterday I bought 65$ worth of iTunes music using a iTunes gift card. Then I got these emails saying I am being billed again????? What do I do???? I'm very frustrated with this. Please help me

What e-mail are you talking about?
What exactly did it say?
Are you sure that the e-mail was not your receipt?

Very slow music download with iTunes match on iOS devices

For some time now I experience very slow performance downloading music with iTunes match on my iOS devices.
Downloading music takes ages now. Not so long ago download music with iTunes match was as fast as buying music from the iTunes Store.
I tried to restore my iPhone but nothing changed.
The download itself is quite fast but after that the blue progress bar is full and the statut is "en cours" (french) something like busy/ongoing in english . The other tracks have a status wating;
Any idea how to solve the issue?
Thanks

Same here. It seems to be better when the device has been set up from scratch. A delete and restore does not the trick. So I learned to live with it

Why isn't entire iTunes library showing up with iTunes Match activated?

Hi all,
I'm just getting started with Apple TV 3rd generation (running iTunes 11.1.2 on a 2-year old MacBook Pro running OS 10.8.5), and I'm very, very frustrated with how difficult it is to get my enitre iTunes library to show up on Apple TV. I thought it was possible to sync my library to the device, and wasted a lot of time trying to figure out how to do it before coming to the realization that this feature seems only to have been available in earlier generations of Apple TV. So last night I subscribed to iTunes Match and *finally* had access to my entire music library through Apple TV. But this afternoon when I turned on Apple TV, lo and behold it was back to displaying only my purchased music. I only briefly saw the "Turn on iTunes Match" message, and it was indeed turned on, but now I'm not even seeing that prompt. Can anyone tell me what the heck is going on, and how I can get Apple TV to display my entire iTunes library EVERY time I turn it on? Thanks much!

This may or may not work. But have you tried setting your home country as the US? Another possibility - go to Settings --> General --> Parental Controls - make sure Netflix is set to show.
If neither of those works. Sorry not sure why its not coming up.

Fed up with iTunes Match. Only 90% matched.

Hi,
So I have lots of music ripped from my huge CD collection. I was incredibly impressed with iTunes Match when it was released. Sure, it was slow, but it did indeed add lots of music to the cloud and find lots of my CD music. Very impressive.
But here's the problem - after all this time I still have around 10% of my library unmatched. And not unmatched as in "error" or "ineligible". Unmatched as in "waiting". Waiting for what?
This has been the case for months. There is no consistency in file format, artist, length, bitrate, date added, release date, etc etc. I even have some CDs where some tracks are available in iTunes Match and some are not (usually stuck in "waiting" state). I even until recently had music I'd bought from iTMS that was unmatched!
Having songs randomly missing from albums on my iPhones and iPods and iPads is ruining my music experience. I have now lost count of the number of times I've thought "Oh! I've not listened to ALBUM for ages!" only to find it either not available at all or not available fully in iTunes Match.
Is everyone having the same poor experience or is it just me? I mean, iTunes Match is a revolutionary and brilliant concept, but because it's so unreliable it's usefulness is dramatically reduced (as in, it can't be relied on, making it largely pointless).
Sorry to be so negative but iTunes Match needs to work 100% to be replace traditional syncing for reliability.
Neil.
PS Please do not try to diagnose a problem with my setup. There are none at my end - I've tried re-encoding to MP3 or AAC and adding those to get a match, all without success. I've tried pretty much all the stuff suggested on here and still am 10% short. I have 1990 "waiting" items of 21693 items. That's a huge gap.

I have very similar, very frustrating problems with iTunes match. I have reasonably fast 802.11n WiFi and fast low latency internet connection... 10-30 ms... 55-75 mbps down, 10-12 mbps up. I have the same results when not using WiFi.
I have a large collection of songs that have been remixed that are not in the iTunes store. These cannot be matched and are therefore uploaded.
Yesterday I uploaded an 88 track Razormaid! remix compilation, 11 tracks at a time from 8 CDs. I encode AAC. I would run match after each disk import until each disk was successful. It often takes iTunes match MULTIPLE match passes on each disk to successfully upload each track. Occasionally some tracks get flagged as ERROR in the iCloiud status column and I need to manually flag the track to update in iTunes match.
These 88 tracks use 5.52 gb in iTunes. I have 6154 tracks total using 62.34 gb.
Uploading these 88 tracks was almost an ALL DAY process and seems to require lots of supervision. I have managed to get ALL of my tracks uploaded but it takes a tremendous amount of patience.
Now I'm finding that dowloading these uploaded non matched tracks to my devices is extremely slow.
ALSO... super frustrating... if you ever change your cover art... iTunes match may not let that occur. I have had my cover art revert back to the original art I originally uploaded AND revert it back in iTunes... overwriting my more recent change to the iTunes master. Process: I change the art then manually run the iTunes match update.... Sometimes the art takes... sometimes it doesn't.... sometimes it updates the devices, sometimes it doesn't. Arrrgggg....
They need to smooth out the upload process for unmatched songs.... When the upload process fails it shouldn't have to start the entire 3 step process over.... Improve the speed for downloads... Fix the cover art update process.
Fix these and it will be a teriffic service!

Issues with iTunes Match on iPhone

I am having some frustrating issues with iTunes Match and my iPhone 4 iOS 5.
1) When using cellular data (3G), the songs simply do not play from the music app. It works fine when connected to wifi.
Under settings, cellular data has been enabled for use in the music app.
2) iTunes match constantly switches off spontaneously on iPhone. I need to go back to the settings to enable it every single time I use the app.
I feel that iTunes Match was a total waste of money, considering the only reason I invested in it was to have my library accessible from my iPhone.
Any help would be much appreciated!

iTunes match doesn't work like that and if you don't like it then your best option is to turn it off and go back to syncing. However if you make sure that your device has a good Wi-Fi connection, re-downloading all your content shouldn't really be a big issue.

Since upgrading to 7.0.3 (iPhone 5 64gb, with iTunes Match enabled) all of my music wiped off my phone. Downloading it again, most of the artwork has been mixed up with other artists, and I'm no longer able to stream or download over 3G? Any ideas?

Since upgrading to 7.0.3 (iPhone 5, 64gb, with iTunes Match enabled) almost all of my music has vanished from my phone (weirdly some hasn't).
Downloading it again, most of the artwork has been mixed up with other artists, and I'm no longer able to stream or download over 3G (all tracks greyed out), though my network settings etc are all set correctly.
Lastly since upgrading to iOS 7.0.1 (and beyond) Genuis has become effectively useless: it continually asks me to connect to wi-fi, and if I do it creates playlists mostly composed of tracks by the same artists or those very obviously linked to them- previously it created brilliant, nuanced playlists.
Are these things connected, and how do I fix them?

I have done this on numerous occasions but I think that my Iphone has a defect. After many tries, reinstalls, deletion of content, changing content to be stored on external hard drive, deleting itunes and cleaning computer I managed to get all of the songs on and things seemed okay for a while.
The problem returned about a week ago after downloading a new album from Itunes. I now have 12.5k of songs leaving 10gb spare on Iphone which should be more than enough room to operate properly. Last night it seemed to be dowloading ok (after doing all of the above again for the umpteenth time) this morning it revealed that it had just synched 2.5k of songs and 18gb of "other" on the contents bar. it wont synch now as it says its over capacity. So the 18gb of "other" would probably be corrupted data that means it must corrupt each song as it tries to synch it.
The 2.5k of songs it did synch are working on the Iphone as is every song in the library on Itunes. I did completely delete the new album I bought and redownloaded it from the store then tried to synch just that album and it worked fine.
Just about time to dump apple I think!

I updated my iphone 4 with iO6.1. I now no longer have any of my music available with iTunes match. I've turned iTunes match on and off on my phone and on and off on my computer. I am not restoring my phone to factory settings.

I updated my iphone 4 with iO6.1. I no longer have any music on my phone even with itunes match. I've turned my phone off and on. I've turned my imac off and on. I've turned off imatch on my computer and turned it back on. I've turned imatch off on my phone and turned it back on. I spent HOURS on this yesterday. Coincidentally, two of my playlists were deleted from itunes. So I spent quite a bit of time recreating them only to find them missing again today. The ONLY way for me to get music on my phone is to click on the ...more tab and go to shared and pull music from my actual desktop. Restoring my iphone is not an option. I am completely frustrated so if anyone can help, that would be great

From my post on what seems like the same issue (found here: https://discussions.apple.com/message/21087892#21087892)
Take the following steps:
1) while connected to wifi, toggle off then back on the Show All Music and iTunes Match options shown in my original post. Important: I did this step before, but wasn't connected to wifi, and my music disappeared. Subsequently, I connected to wifi and turned off and then back on those options and everything came back though it was grayed out and my only option was to download music.
2) To get streaming over cellular back, go into Settings>General>Cellular and scroll down to the "Use Cellular Data for:" options and make sure the iTunes option is set to 'On'
The above steps will bring back the streaming capability which seemed to go away when you update to 6.1. It didn't ACTUALLY go away, but something about the update toggled off the iTunes option in step 2 above.
I did a final test by turning off wifi, opening Music app and selecting a song. It played successfully without downloading! Crossing my fingers, but I think I'm good to go!
Hope this helps!

How to Share BPM Data with iTunes Match?

To ensure my Songs have current lyrics and reasonably accurate 'beats per minute (BPM)' data I've regularly used 3rd party tools. Using one of the computers with my complete library this data is updated typically on adding new Songs / Albums. Have noted recently that the lyrics, BPM and so on immediately updates on the library concerned. However, these updates do not appear to be replicated with iTunes Match?
Whilst the Songs are immediately listed for download on all other libraries, the additional data is not being shared. How can iTunes Match be tempted to share such data?
[I do have an inelegant method under a post for Metadata from early '12 but hoping that a neater solution has now been identified?]

After careful assessment it appears that there are no improved methods for reliable sharing of Song data with iTunes Match beyond the basic method identified in this thread.
Investigation by beaTunes reached the following conclusion:
Even if beaTunes updated those privileged fields - I don't think that guarantees that all other fields are also synced.
Sounds to me like iTunes Match is fundamentally flawed :-("
It would be very helpful if Apple would allow users of iTunes Match and 3rd party developers to signal when Song data has been updates such that iTunes Match can ensure Songs across the (up to) 10 devices are synchronised.
Until such time, only adding Songs with iTunes Match off, updating Song data as needed prior to switching iTunes Match on seems the pragmatic route forward. For Songs otherwise imported they need to be removed and re-added in this style to yield consistent Song data.

My iPhone with iTunes match is extremely slow downloading songs, stuck on processing file

I have a 64GB iPhone 5, with iTunes Match enabled. Whenever I try to download songs to the phone, the songs will download very quickly, usually with 15 seconds, but then it will be stuck on Processing File for 15-20 minutes. This makes it very difficult to download large numbers of songs. I have been trying to download ~3000 songs since Friday and there are still 492 left after 4 days. Any ideas why the processing file action takes so long?
Internet speed: 15ms ping, 35mbps download, 11mbps upload
iOS version: 7.1.2
Capacity: 57.1GB
Available: 30.7GB
Thanks,
Randy

I'm trying to load ~20k songs onto my new iPhone 6 via iTunes Match, and I'm only about 1/20 along after two days
I can't even track the progress using the iTunes Store app since the app either crashes immediately upon launch or doesn't show the "Downloads" tab (if I reboot the phone, I'll see the "Downloads" tab once with a badge indicating the number of songs remaining, but after locking up the app for a few minutes, the "Downloads" tab disappears until I reboot again).
Instead, I get alerts every so often reporting "Unable to Purchase" as sync downloads occasionally fail. The only way I'm able to see that anything is still progressing at all is by going to Settings -> General -> About and observing the "Songs" number very slowly incrementing.
Meanwhile, I cannot update any apps since app update downloads appear to queue up behind iTunes Match syncs instead of being entirely independent.
I have been terribly disappointed with Apple's handling of iTunes Match.

On my iPhone 5 (since activating with iTunes Match), I CAN NOT see all my music. There are artists that I can not see, nor their songs. BUT I can see them on the iPad3 and on iTunes on my PC.

I can NOT see all my songs on iPhone5 since activating iTunes Match about a week ago!
ALL songs are available on my iPad3
ALL songs are available on my Win7 computer iTunes
I just did:
Transfer purchases from iPhone and a Music Sync
NOTHING. Tunes and artists are still NOT SHOWING on my iPhone5\
BUYING another copy makes it available on te iPhone, but at double the price
However, some show as PURCHASED, so I can't get another copy on the iPhone
There are MAJOR PROBLEMS with iTUNES MATCH!
This problems is ONLY on the iPhone 5

It might take a while (30 minutes or more) for the initial sync to finish.
When it finishes, here's how to see all you desktop bookmarks:
# Press the "Search" button on your Android phone, or tap in the Firefox address bar.
# Press the "Bookmarks" button (with a star icon).
# Tap the "Desktop Bookmarks" folder.

I have a problem with iTunes Match...

...and not like an 'oh man, this bolt's too big for this hole' problem, more of a 'hey man, if you don't stop doing that then you and me gona have a problem' problem.
For starters, I found that enabling the iTunes Match service means that I can't manually synch any files or playlists to my device. So when I travel to an area without wifi or phone signal, which happens more than Apple obviously thinks, I can't listen to any of my music. Whose bright idea was that??!
Secondly, when I do enable iTunes Match, I often find that changes I make on my computer (shuffling the order of songs on playlists, adding new files to my library etc.) don't always correlate with the Match service, for instance I made a playlist on my computer but it doesn't appear on my phone, or I set a playlist on iTunes to order itself by the date the files were added, but on my phone they appear in whatever order they **** well please. It unfortunately doesn't 'just work'.
And thirdly, although this isn't really connected to the Match service but rather just a chance for me to vent as I'm already doing it, when I heard they were bringing 'wifi synching' to iOS I was really excited. Then I found out it would only synch while your iDevices were plugged in and charging. THEN I found out that every time I plugged my phone in it would automatically try to synch, waking up my laptop if it wasn't already awake. So every night I would plug my phone in by my bed, turn over to go to sleep, then have to get up 20 seconds later to re-sleep my machine; this could happen at random points during the night.
I'm not expecting Apple to change their products over the dissatisfaction of one disgruntled user, I'm just wondering if anyone else is experiencing the same problems and has found any ways around them. Also I must say as annoying as certain aspects of iTunes Match are, it's still a fantastic service (in theory...).

peanutismint wrote:
I hope they manage to fix the playlists issue, hopefully by the next couple of updates. I figured the syncing/waking thing would be what it was meant to do. I wonder if there's a command line or something I can tweak in settings to stop my Mac waking on LAN/Bluetooth etc....
In System Prefs > Energy Saver > Power Adapter unselect the option for "wake for network access." Although this may have the effect of preventing wireless syncing. I'm not sure.
peanutismint wrote:
The downloading of songs is pretty much useless as a feature in my situation, as by the time you're out of signal and can't stream music, neither can you download it (and if I were expected to download it first in case of signal loss then doesn't that negate the need for a streaming music service anyway?!)
iTunes Match doesn't stream to iOS devices, all songs are downloaded. If you have not done so, you can enable "use cellular data" to download music by going to Settings > Store and setting the option to ON. To answer your question, though, yes, pre-downloading of tracks is the "best practice" for using an iDevice with iTunes Match enabled.

How can I access songs that have been uploaded to my iCloud with itunes Match on a different (work) PC?

I have logged in with Itunes Match on my work PC, but after 'gathering information about itunes' Itunes Match says the maximum songs that can be uploaded that were not purchased in itunes is 25000 and iMatch stops. All I want to do is have access and the ability to download songs that iMatch has already uploaded to iCloud from my home PC.
Please Help

Place that first folder of photos that you synced to the iPad within the main folder of photos that you sync from and select them to sync again. You can place any number of subfolders within the main folder that you sync from and select those folders to sync. Just "tick"(select) the folders in the photos tab in iTunes.
iOS and iPod: Syncing photos using iTunes

How do I sync iTunes playlists on my iPhone with iTunes Match?

My experience with iTunes Match so far has been mixed. On one hand, the face of iTunes on one computer to the next is virtually identical, and the streming over the wi-fi from the laptop at work to my home computer is perfect. At the same time, iTunes Match on my iPhone seems terrible. Playlists don't sync and are deleted from my iPhone. Songs that are already on my phone, for some reason, still make my phone spin and drain my battery life. Even after disabling the "allow cellular data over 3G" message, or whatever it is, is turned off, still the phone keeps spinning and draining battery life. So, in one sense, iTunes Match is nice because I can access my music from multiple computers, but in another, the mobile connection - which should be awesome and seemless - is terrible. Is there a way, aside from turning iTunes Match off, syncing manually to iTunes, and loading my playlists like the old way (which isn't a perfect science now, either)...Basically, how can I sync my playlists from iTunes on my computer to iTunes on my iPhone using iTunes Match?

With iTunes Match enabled on an iOS device direct syncing with iTunes via USB or Wi Fi is disabled. To sync in the traditional way iTM must be disabled on the iOS device. At this time is it either/or.

Very frustrated with itunes match.

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