Very frustrating.... iPod won't connect to computer or iTunes

I've seen other topics here posting similar issues, but I thought I would start a new one anyway.
Every time I connect my iPod to the computer, the "connected" screen pops up on the iPod, but nothing shows up in Devices on iTunes. Sometimes my computer recognizes it, sometimes it doesn't.
Up until a few months ago, I didn't have a docking station, so I connected my iPod to my PC quite often. I never had an issue with it. Now that I have a docking station that charges it, I don't connect my iPod nearly as often. When I do, I have problems. I tried downloading the new iTunes.... that worked.... for one time. Now it won't recognize my iPod again. So I tried re-downloading it again, still, nothing. I've reset my iPod; opened iTunes then plugged it in; plugged it in then opened iTunes; restarted the computer; and stopped the iPod service then started it again. Nothing helps; it won't synchronize and connect with iTunes.
Is this an iTunes problem or an issue with my iPod? Please help! This is really annoying.

Hi,
I've had this problem too, but the support articles don't help. I reinstalled 10.6 multiple times but it did nothing, then finally downgraded to 10.4.1, which worked. Now it's doing the same thing with 10.4.1. Every time I've had this problem, the device manager says Apple Mobile Device USB Driver isn't working. I've reset it multiple times. I don't really want to have to reinstall again, any ideas why AMD keeps failing?

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IPod won't connect to Computer or iTunes

When I plug my 5th gen. iPod nano into my Windows 7 PC, it doesn't show up in iTunes or My Computer. I've tried restarting my laptop and iPod, using a different cord, and connecting to a friend's PC which didn't work. Help please?

When you connected the Nano to your PC, did anything change on the iPod's display? Did it appear to charge at all?
I assume you have worked through each and every suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
and connecting to a friend's PC which didn't work.
If the Nano is not being recognized by two different PCs, that rules out the possibility of an issue with your own PC and points to an issue with the Nano. Check the Nano's dock connector port for any signs of damaged/bent pins or corrosion. If there is any debris lodged in there, take a can of compressed air and perhaps even a soft brush of some sort to dislodge and remove it.
Otherwise, you may need to take your iPod in for service or replacement.
B-rock

Ipod won't connect to computer or itunes, help!

everytime i try to connect my ipod touch to my computer/itunes it doesn't appear

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

Ipod Won't Connect To Computer Or Turn Off

I connected my ipod to my mac and the ipod screen turned to the usual do not connect. But the iPod icon did not show up on the desktop or iTunes menu. I unconnected my iPod and tried to turn it off but it won't. It continued to show the do not disconnect screen as well as being on hold even though it wasn't. This is the first time this is happened and I have had my iPod since it first came out. Any help would be great. Thanks.

I connected my ipod to my mac and the ipod screen
turned to the usual do not connect. But the iPod icon
did not show up on the desktop or iTunes menu. I
unconnected my iPod and tried to turn it off but it
won't. It continued to show the do not disconnect
screen as well as being on hold even though it
wasn't. This is the first time this is happened and I
have had my iPod since it first came out. Any help
would be great. Thanks.
The same basic problem; iPod w/video 80 gb. When pressing Menu Do Not Disconnect pops up. Also iPod won't turn off. It charges but doesn't show it on iTunes. I'm connected to Windows XP.

Ipod won't connect to windows or iTunes

I got an iPod touch 5g, and it won't connect to the computer at all nor in iTunes, this happened to me after I updated iTunes, before it worked fine. Please help and tnx. I'm running windows 7.

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

IPod Classic Won't Connect to Computer or iTunes

My iPod Classic 160GB started to stop showing up both in Finder and on iTunes a few weeks ago. If I connect it to a wall charger then it will still charge, so I'm fairly sure it's not a problem with the cable dock or anything. I've literally tried every suggestion I could find, but nothing has worked so far. The iPod still plays music fine, but it won't sync with iTunes or show up at all in Finder.
I've already tried resetting it (both while connected to the computer and not) and switching USB ports (it didn't work on another computer's USB ports either). I've tried everything listed on Apple's recommended solutions to this problem. I'm mostly resigned to having to get a new device, but I wanted to check and see if anyone else had any other possible solutions. Once again, I have tried all the basic troubleshooting problems, so please don't give me those. I would appreciate any help you guys can offer, thanks!

I have this problem too please help.

Help! iPod won't connect to computer

So, I got a new iPod Touch 5g about a month and a half ago and it was connecting to my computer just fine up until about 2 weeks ago when I updated my iTunes. I have an HP laptop that runs on Windows 8.1. I have gone through all of the steps that everyone keeps telling me. I've uninstalled iTunes, reset my iPod, checked my cable, which I know is not the problem because it works everytime I plug it into the wall, I have checked multiple times for a new update, and I've run diagnostics multiple times and everytime the same thing happens and I get the same steps which I've run through multiple times. When I connect my iPod it will charge but it won't recognize it in iTunes. I'm sorry if I sound rude, I've gotten extremely fed up with this because it happened to my last iPod aswell. Please help me.

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components

Ipod touch won't connect to computer or itunes

I've tried to sync mt ipod touch but it no longer connects to the computer or itunes

Have you worked through each and every suggestion in this Apple support document?
iOS: Device not recognized in iTunes for Windows
B-rock

Ipod won't connect to computer

when i connect ipod touch to my pc it show this error usb drive is not recognized
i try
If only "Unknown Device" appears:
Right-click on the "Unknown Device" entry, and choose "Properties" from the shortcut menu.
Click the Details tab, and in the drop-down menu, select "Hardware IDs"
If the hardware ID displayed starts with this:
USB\VID_0000&PID_0000 THIS IS WHERE ITS USB/UNKNOWN
This means that Windows cannot read the hardware IDs of the device, and so has replaced them with all zeros. This is typically caused by a faulty USB connection, or an incompatibility with your USB chipset drivers.
Disconnect the device, and unplug all USB devices from your computer. Shut your computer down, and power it back on.
Reconnect your device, testing each USB port for approximately 30 seconds to see if your device is recognized.
Test with an alternate, known-good 30-pin to USB cable if available.
Temporarily disable any "USB Enhanced Host Controller" or "USB 2.0 Host Controller" entries in the Device Manager, under the USB Controllers section. Do this by right-clicking on them, and choosing "disable".
Note: This may temporarily disable your USB keyboard or mouse. If so, disconnect your USB keyboard and mouse, if possible. Or if you are using a portable PC, connect an external keyboard and mouse, if necessary
After disabling USB 2.0 root hubs, reconnect your device.
If your device shows up in iTunes, try re-enabling your USB 2.0 root hubs by right-clicking on their entries in the Device Manager, and choosing "enable". If the issue returns, you may disable the USB 2.0 hubs as a temporary work-around, keeping in mind that sync will occur slowly, at USB 1.1 speeds. Then, consult your computer manufacturer for any updates for your USB 2.0 chipset.
but my hardware id shows USB/UNKNOWN
help I can't regarge my iPod now because it doesn't give any power to it
Please mail me, but only if you have an answer that realy works or have seen this befor at someone else.
<Email Edited by Host>

I am having the same problem. My iPod touch iOS 4.2.1 (8GB 3rd/2nd gen Model: MC086LL) was able to connect to my Windows 7 Laptop for a while before it stopped reconginzing my iPod. I am also getting USB/UNKNOWN as Harware ID. I do not have any onther cable to test my iPod with, and I know, atleast with the wall adopter, my iPod is able to charge fine (I dont usually charge my iPod from my laptop)

IPod won't connect to computer or charge from computer.

Okay, so, I plugged in my iPod touch (4th generation) to my computer and nothing happens. Literally, nothing. It wont charge and it wont even install any data or anything. Its not the USB cord because I plug it into my wall charger and it charges. I don't think its the USB outlet either since I plug in other cords to other devices and they work/connect. I have a theory though. A few months ago my sister plugged her iPod into my computer, replacing my data with hers. During the months after that, I never plugged my iPod into my computer until now. Any suggestions?

See:
iOS: Device not recognized in iTunes for Windows
Start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Next see if this helps determine cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if you have an iPod or computer problem

Ipod touch 4g won't connect to computer and itunes

if i connect my ipod touch to my computer, my computer doesn't say i connect my ipod. it doesn't sync.
please help

Are you using the same USB cable that came with the ipod? Try to use another USB cable in case you didn't do that before. Did you check the docking port for any kond of debris or lint?
If this does not help, you'll have to get it serviced: Apple - Support - Service Answer Center

My computer crashed and I lost EVERYTHING, and my Ipod won't connect with the new Itunes I got without deleting everything on my Ipod. HELP!

Please help me, this is really upsetting. I really would like my Itunes to work. The message that pops up is saying that it will only transpher purchased items and I downloaded a lot of CDs so if you can please help me it would be lovely.

Define crash?
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
If you've wiped your computer/bought a new one...
You should be able to:
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
When you get it all fixed, make a backup!
tt2

My IPod touch not connecting to computer or itunes, it only charges

I Have an IPod touch 4g and when i plug it in the computer, it charges but it doesnt connect to Itunes or My computer?
Ive tried using a different cable there was no difference, I tried pluggin it in a different computer, still the same problem, reboot my IPod, I tried going to service at menu at the computer and restarting IPod device.
None of them worked. Im wondering if its my IPod touch. Can someone please help me? I have been looking for a solution but still no luck :(

Looks like a hardware failure, you'll have to get it serviced by visiting an Apple Store or by contacting Apple:
Apple - Support - Service Answer Center

IPhone 3g won't connect to computer or iTunes

I tried connecting my iPhone to my computer today but neither the computer nor the phone show any sign of connection. Phone is 3.1.2. Comp is running windows xp media center, iTunes 9.0.3 (or something like that). I've tried doing a full uninstall and reinstall of the iTunes program package (QuickTime, mobile device support, etc) but to no avail. The phone does charge when connected to the wall charger with the same cable, so it's not the cable. Any ideas?

Nevermind. Found the problem. The cable I was using was a third party cable that I got to replace the cable for my old iPod. Apparently, this cable worked to charge the iPhone, but not to transfer data. I just found the cable that came with my iPhone and tried that, problem solved.

IPod won't connect to PC or iTunes? Help please?

I have an iPod 4th generation that I have not used for a long while. I decided to charge it up using a USB, and even though it does charge, it does not connect to my computer or to iTunes (it also doesn't display a charging symbol on the iPod although it is charging). I have completely uninstalled iTunes and everything else Apple related on my PC, and reinstalled it to no avail. I have tried rebooting the iPod, restarting everything, checking the firewalls, changing USB ports... When I look in my Device Manager, there is no Apple USB Driver (unless my iPhone is plugged in as well) or "Apple iPod" or anything... I tried to run diagnostic tests in iTunes, but it simply tells me it cannot find the device. I am certain it is the iPod, not my PC, that is having issues, because when I use my iPhone, it works perfectly. I am googling this issue nonstop but I can't seem to find a solution (if there even is one to find.)
I really don't want to have to reset the iPod because the only reason I want to access it is to view some pictures and other stuff that is currently on it. I am so aggravated right now because I even remember my passcode! but I don't have the option to type it in. Any help or suggestions would be greatly appreciated!
-Thanks in advance..

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
See what you missed here:
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Very frustrating.... iPod won't connect to computer or iTunes

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