Very important and necessary

I use a leopard, and I try to upgrade to Snow Leopard system, to run away I am having trouble in this way CD not accepted by the laptop, if i entered the CD laptop to get it out, I tried another way to copy the system flash memory and tried to download it and install it and the reason for refusal can not be installed on this computer, I am very upset and disappointed Because I do not know what exactly the problem, also because we have no special stores for Apple In Saudi Arabia is only for our stores is an official, they say they are official Apple agents, this is a problem we hope that Apple solved as soon as.
Note I use a laptop MacBook Pro these specifications:
  Model Name:          MacBook Pro
  Model Identifier:          MacBookPro4,1
  Processor Name:          Intel Core 2 Duo
  Processor Speed:          2.5 GHz
  Number Of Processors:          1
  Total Number Of Cores:          2
  L2 Cache:          6 MB
  Memory:          2 GB
  Bus Speed:          800 Mhz
Thanks a lot.

Apple (Saudi Arabia) - not sure if they also do repairs.
AASP's Outside of the USA
User Group

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