Very important post. plz help!!! video problems. cant find related posts.

Question

okay so i bought the new ipod video 30 gig, like a few days ago. i just bought two episodes of Lost from season 2, the first two episodes of the season. they play fine on my computer on itunes, they wont play on my ipod. this is what happens: i click on the episode, it pauses for 3 seconds and than a blue/purple screen comes up for like 6 seconds and than it goes back tothe menu with the two episodes.
i also bought the new CD from Anti-Flag today as well from itunes, they play fine on itunes but on my ipod it skips from song to next song without playing it but when i plug it in my computer it says it played X number of times.
plz help me.

Answer 1

And no purchased content works?
Try this...
Part 1:
1. Navigate to \iPod_Control\iTunes on the iPod in Windows Explorer. You may have to turn on Show Hidden Files and folders. To do this, go to Tools-->Folder Options, click the view tab, click the bubble to show hidden files and folders, click Apply, and click OK. Look for the presence there of a file named iEKInfo. Is it there? If so, make a copy of this onto your computer somewhere. While there, make a copy of iTunesDB also. Don't delete these copies.
2. Create a new, administrator user in Windows . (Start-->control panel-->user accounts-->create a new account)
3. Log out of the current user.
4. Log into the new user.
5. Restore the iPod as documented in this article:
http://docs.info.apple.com/article.html?artnum=60983.
6. Open iTunes.
7. Set the Music sync preference in iTunes for the iPod to Manual mode.
8. Download the free single of the week from the iTunes Music Store.
9. Verify that the song plays in iTunes.
10. Drag only this song to the iPod.
11. Eject the iPod from iTunes.
12. Disconnect the iPod from the computer.
Does the song play?
If the iPod is able to play this song, follow these steps:
Part 2:
1. Log out of the new user.
2. Log back into the original (affected) user.
3. Reconnect the iPod to the computer.
4. Drag some of the older purchased content (that would not play before) to the iPod.
5. Eject the iPod from iTunes.
6. Disconnect the iPod from the computer.
Does the affected content play?
Is the iPod still having the same issue? Try these possible solutions:
Part 3:
* Delete the SC Info.sidb file as documented in http://docs.info.apple.com/article.html?artnum=302386.
* If the issue persists, recreate the iTunes Music Library as described in http://docs.info.apple.com/article.html?artnum=93313.
Does the music play?
Please post back if this works or not.
btabz