Very Low Call Volume of two week old iphone.  Any pointers to resolve this?

I just bought the iphone two weeks back. Everything was fine until after I synched up the iphone 3g with itunes and installed some free apps from apple store. I can barely hear other person's voice. Note that increasing the volume using the side buttons is of no use. I am still on version, 2.0.1 ( 5B108).
Does anybody else has this problem? Any one knows about the resolution to this? PS: while i was typing this message I received an att message asking me to upgrade version of my iphone. Is that a good idea ?
Message was edited by: DrNew

Thanks for response. But few days back the max volume was pretty fine ( before I synched up iphone). Now its reduced by atleast 70% as even when set to max I can barely hear other person that too from same location. I am inside my office and not on the street or other noisy location.

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