Very messed up sound on itunes.

Hi all!
I've been dealing with this problem for a few months now, and by saying that I mean that I have not really opened up iTunes unless I want to see if anything has changed with my problem.
Every time I click to play a song, at about 5 seconds into the track it gets scratchy, jumpy, however you want to say it. It sounds like someone is messing with a record player. I've tried to play many different songs, thinking that it was just a certain CD. But no luck.
Also, i've got an iPod mini that is about 2 years old, and i'm just wondering about the contact information to help service iPods. Mine has a crack on the screen, and I would like to get it fixed.
Thanks for your time.

I installed iTunes 7 a few months back when it first appeared and experienced the same sound problem. In addition, there was a problem accessing my music library and, at the time, the only "fix" I could find in discussion boards involved going through the library song-by-song. Eventually I uninstalled iTunes 7 and went back to 6.05.20, and everything's working fine ever since.
I've been looking around on the boards this morning to see if there are any signs that Apple has fixed iTunes for Windows. Apparently not.
My advice: stick with 6.05.20.
Dell Windows XP Pro

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