Very much regret upgrading to Infinity!

We were plagued by calls from the company BT use to sell Infinity for over a year, often receiving 2 calls per week! We were quite happy with standard broadband which was fast enough for our BB needs and didn't want to incur any additional monthly cost.
Then we received a letter from BT stating that we could upgrade to Infinity at no extra cost, keep our existing discount and our contract term would remain the same.   When I called to clarify the terms & conditions I was told that when our existing term ended I could call to arrange a new discount package if I signed up for another 12 mths so we went ahead.
I called the Customer Options Team today as the existing term and Line Rental Saver has now ended, only to be told that as they are unable to discount Infinity the best they could offer me was a reduction of £2 p/m or alternatively I could keep the existing discount if I downgraded back to standard BB!!!
Ho hum, off to search the BB comparison site!

I've had that letter as well.  I phoned up twice before Christmas.  Both times I was told I qualified for the offer, but they couldn't actually make an appointment then, and I should phone back a few days later.
In the end, I lost interest and gave up.  I'm not sure I want the upgrade anyway - my master socket is in completely the wrong place.
I'm still stuck on ADSLMax.  I'll wait till March when my contract runs out, and if my line hasn't been upgraded to ADSL2+ by then, I will threaten to switch to another supplier who will give me a faster speed.

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    Have been using your products since 1984. Very sorry I upgraded to Mountain Lion. Wiped out all my old applications. Out of business until I get this fixxed. Can I go back to previous operating system? Time Machine?

    Downgrade Lion/Mountain Lion to Snow Leopard
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  • VERY slow wireless speeds since Infinity 2 upgrade

    I don't know whether it is just coincidence or not but ever since BT upgraded my Infinity Unlimited to Infinity 2, the wireless speeds on my home network have been ridiculously slow. With a wired connection I get about 55-65 Mbps download and 10-15Mbps upload typically, while on wireless it's a fraction of that. For instance, the last test I did gave 3.33Mbps download and 0.13Mbps upload! I have tried different routers, tried changing the wireless channels, tried turning off other wireless equipment in the house, all to no avail. The strange thing is, the wireless signal strength is showing good to excellent. The speeds I obtained when Infinity was first installed were typically around 20Mbps download and 7-8Mbps upload.
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    Solved!
    Go to Solution.

    I am rather hoping that an engineer will be able to confirm whether or not the wireless signal is being degraded by interference and if so, what might be the cause and/or the general direction it is coming from. I have carried out all the tests I can do on my own, such as changing channels, routers, etc and turning off any other electronic devices in my home that emit radio signals, but nothing has made a jot of difference. All I know is that until a couple of months or so I had a great wireless signal, but now I do not. I can't find the cause without the help of an expert (i.e., BT engineer) coming to check what is going on. If BT are only interested in providing a good signal by ethernet cable, then they shouldn't be adverting on the TV how great their HH3 is at distributing a wireless signal around the home if it only works like that some of the time or for some people.

  • I have upgraded to Infinity 2 but speed is capped!

    I have been with BT Infinity for 20 months and very happy with the service. Gaming, surfing the net with super speeds with no problems at all.
    So as a result of this excellent service I have been provided, I decided to renew my contract and upgrade to 'Infinity 2'.
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    Upload 8188 (capped at 10000):
    Speedtest taken: 28.4.2011
    Download 33027 (capped at 36635):
    Upload 7926 (capped at 10000):
    Speedtest taken: 24.5.2012
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    Upload 6500 (capped at 10000):
    Speedtest taken: 30.5.2012
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    Upload 7.11 (capped at 10):
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    Speedtest taken: 1.6.2012
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    Upload 6.56 (capped at 20):
    Speedtest taken: 3.6.2012
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    Upload 6.14 (capped at 20):
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    If you want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution

  • I don't understand my EtreCheck report. What can I do to improve the speed of my Macbook 2010, which became very slow after upgrading to Yosemite?

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    Report generated 12 November 2014 1:44:14 pm SGT
    Hardware Information: ℹ️
      MacBook (13-inch, Mid 2010) (Verified)
      MacBook - model: MacBook7,1
      1 2.4 GHz Intel Core 2 Duo CPU: 2-core
      2 GB RAM Upgradeable
      BANK 0/DIMM0
      1 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      1 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 320M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 3:23:3
    Disk Information: ℹ️
      TOSHIBA MK2555GSXF disk0 : (250.06 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 249.20 GB (25.42 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HL-DT-ST DVDRW  GS23N 
    USB Information: ℹ️
      Western Digital My Passport 0748 1 TB
      S.M.A.R.T. Status: Verified
      EFI (disk1s1) <not mounted> : 210 MB
      tansey (disk1s2) /Volumes/tansey : 999.83 GB (951.98 GB free)
      Apple Inc. Built-in iSight
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
    Configuration files: ℹ️
      /etc/hosts - Count: 15
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) Support
      [not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) Support
      [not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.8) Support
      [not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.8) Support
      [not loaded] com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) Support
      [not loaded] com.novatelwireless.driver.3G (3.0.13) Support
      [not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.13) Support
      [not loaded] com.option.driver.Option72 (2.15.0) Support
      [not loaded] com.option.driver.OptionHS (3.26.0) Support
      [not loaded] com.option.driver.OptionMSD (1.21.0) Support
      [not loaded] com.option.driver.OptionQC (1.11.0) Support
      [not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.39) Support
      [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.45) Support
      [not loaded] com.vodafone.driver (3.0.9) Support
      [not loaded] com.zte.driver.cdc_ecm_qmi (1.0.1) Support
      [not loaded] com.zte.driver.cdc_usb_bus (1.0.1) Support
      [not loaded] de.novamedia.driver.NMSamsung (0.0.2) Support
      [not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) Support
      [not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) Support
      /System/Library/Extensions/NMHuaweiPhonesVTPCDC_106.kext/Contents/PlugIns
      [not loaded] de.novamedia.driver.NMUSBCDCACMControl (3.2.12) Support
      /System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns
      [not loaded] de.novamedia.driver.NMUSBCDCACMData (3.2.12) Support
      /System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
      [not loaded] com.novatelwireless.driver.3GData (3.0.13) Support
      /System/Library/Extensions/Vodafone.kext/Contents/PlugIns
      [not loaded] com.vodafone.driver.Data (3.0.9) Support
    Startup Items: ℹ️
      HP IO: Path: /Library/StartupItems/HP IO
      HWNetMgr: Path: /Library/StartupItems/HWNetMgr
      HWPortDetect: Path: /Library/StartupItems/HWPortDetect
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    Problem System Launch Agents: ℹ️
      [failed] com.apple.accountsd.plist
      [failed] com.apple.AirPlayUIAgent.plist
      [failed] com.apple.bird.plist
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.CallHistorySyncHelper.plist
      [failed] com.apple.cloudd.plist
      [failed] com.apple.coreservices.appleid.authentication.plist
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      [failed] com.apple.EscrowSecurityAlert.plist
      [failed] com.apple.icloud.fmfd.plist
      [failed] com.apple.iconservices.iconservicesagent.plist
      [failed] com.apple.nsurlsessiond.plist
      [failed] com.apple.pluginkit.pkd.plist
      [failed] com.apple.recentsd.plist
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      [failed] com.apple.spindump_agent.plist
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    Problem System Launch Daemons: ℹ️
      [failed] com.apple.awdd.plist
      [failed] com.apple.cache_delete.plist
      [failed] com.apple.coresymbolicationd.plist
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      [failed] com.apple.diagnosticd.plist
      [failed] com.apple.iconservices.iconservicesagent.plist
      [failed] com.apple.iconservices.iconservicesd.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.installd.plist
      [failed] com.apple.MobileFileIntegrity.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.nsurlsessiond.plist
      [failed] com.apple.sandboxd.plist
      [failed] com.apple.softwareupdated.plist
      [failed] com.apple.spindump.plist
      [failed] com.apple.sysmond.plist
      [failed] com.apple.tccd.system.plist
      [failed] com.apple.wdhelper.plist
      [failed] com.apple.xpc.smd.plist
      [running] de.novamedia.nmnetmgrd.plist Support
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      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [failed] com.adobe.CS5ServiceManager.plist Support
      [loaded] com.google.keystone.agent.plist Support
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      [invalid?] SwapperUFi.plist Support
    Launch Daemons: ℹ️
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      [invalid?] com.adobe.SwitchBoard.plist Support
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      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [invalid?] PPPMonitord.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [invalid?] com.akamai.client.plist Support
      [invalid?] com.divx.agent.postinstall.plist Support
      [failed] com.facebook.videochat.[redacted].plist Support
    User Login Items: ℹ️
      Dropbox Application (/Applications/Dropbox.app)
      SurplusMeterAgent UNKNOWN (missing value)
      Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
    Internet Plug-ins: ℹ️
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
      Google Earth Web Plug-in: Version: 7.1 Support
      Default Browser: Version: 600 - SDK 10.10
      OfficeLiveBrowserPlugin: Version: 12.2.6 Support
      OVSHelper: Version: 1.1 Support
      AdobePDFViewerNPAPI: Version: 10.1.12 Support
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.223
      iPhotoPhotocast: Version: 7.0
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
      QuickTime Plugin: Version: 7.7.3
      AdobePDFViewer: Version: 10.1.12 Support
      SharePointBrowserPlugin: Version: 14.0.0 Support
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User Internet Plug-ins: ℹ️
      OctoshapeWeb: Version: 1.0 Support
    Safari Extensions: ℹ️
      DivX Plus Web Player HTML5 <video>
    3rd Party Preference Panes: ℹ️
      DivX  Support
      Flash Player  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: NO - Auto backup turned off
      Volumes being backed up:
      Macintosh HD: Disk size: 249.20 GB Disk used: 223.78 GB
      Destinations:
      Time Machine Backups [Local]
      Total size: 0 B
      Total number of backups: 0
      Oldest backup: -
      Last backup: -
      Size of backup disk: Too small
      Backup size 0 B < (Disk used 223.78 GB X 3)
    Top Processes by CPU: ℹ️
          15% WindowServer
          1% Dropbox
          0% AppleSpell
          0% Skype
          0% imagent
    Top Processes by Memory: ℹ️
      60 MB Google Chrome
      56 MB JavaApplicationStub
      47 MB Skype
      45 MB Finder
      45 MB WindowServer
    Virtual Memory Information: ℹ️
      60 MB Free RAM
      443 MB Active RAM
      398 MB Inactive RAM
      349 MB Wired RAM
      16.91 GB Page-ins
      633 MB Page-outs

    I advise to reply to the one you want to reply to.
    You have had good information here. I will not repeat that here.
    I would like to add:
    you have incompatible software: start in SafeMode, read Woodmeister and see if it is free of issues.
    Akamai is crap software needed or not, Huawei the same.
    It is very possible that the keygenerator you used for generating a key for some softwares has infected your mac.
    The non-regular software with the false key(s) are not compatible probably or generate malware. Luckily you can not update them automatically because the keygenerator blocked the software for contacting the developer... I propose to consider getting rid of those softwares by really good uninstalling.
    You have a beautiful mac, don't degenerate it with crapped software. There are alternatives for expensive software, for example Adobe Photoshop has a free alternative (with a less beautiful interface) in GIMP. And so on.
    Lex

  • My MacBook Pro (Retina, Mid 2012) is too slow after installing Yosemite version 10.10.1. All programs take for ever to load especially Safari and even chrome. I regret upgrading to yosemite, it was all fine with Maverick. Any suggestions ? ThankYou

    My MacBook Pro (Retina, Mid 2012) is too slow after installing Yosemite version 10.10.1. All programs take for ever to load especially Safari and even chrome. I regret upgrading to yosemite, it was all fine with Maverick. Any suggestions ? ThankYou

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    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • My macbook pro is running very slow after upgrading to version 10.9.1  Here are the results of running EtreCheck:

    I am running very slowly after upgrading to ver 10.9.1 on my macbook pro.  Can anyone help me to solve this problem.  I am including the results from running Etresoft.
    Hardware Information:
              MacBook Pro (15-inch, Mid 2010)
              MacBook Pro - model: MacBookPro6,2
              1 2.53 GHz Intel Core i5 CPU: 2 cores
              8 GB RAM
    Video Information:
              Intel HD Graphics - VRAM: 288 MB
              NVIDIA GeForce GT 330M - VRAM: 256 MB
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    Startup Items:
              ChmodBPF: Path: /Library/StartupItems/ChmodBPF
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 0:53:49
    Disk Information:
              Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 499.25 GB (200.83 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              HL-DT-ST DVDRW  GS23N 
    USB Information:
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Internal Memory Card Reader
              Western Digital My Passport 071A 1 TB
                        EFI (disk1s1) <not mounted>: 209.7 MB
                        Backup (disk1s2) /Volumes/Backup: 999.83 GB (622.71 GB free)
              Apple Computer, Inc. IR Receiver
              Apple Inc. Built-in iSight
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist
              [loaded] com.kodak.aio.kcpconnector.plist
              [loaded] com.leapfrog.connect.shell.plist
              [loaded] com.microsoft.office.licensing.helper.plist
              [loaded] com.sonos.smbbump.plist
    Launch Agents:
              [loaded] com.kodak.BonjourAgent.plist
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist
              [loaded] com.google.keystone.agent.plist
              [loaded] com.kodak.KODAK AiO Firmware Updater.plist
              [loaded] com.kodak.KODAK AiO Software Updater.plist
              [loaded] com.kodak.StatisticCollection.plist
              [loaded] com.spotify.webhelper.plist
              [loaded] uk.co.markallan.clamxav.freshclam.plist
    User Login Items:
              Monitor
              ScanSnap Manager
              Evernote
              Dropbox
              AdobeResourceSynchronizer
    3rd Party Preference Panes:
              Flash Player
              Growl
    Internet Plug-ins::
              Flip4Mac WMV Plugin: Version: 2.3.8.1
              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
              Default Browser: Version: 537 - SDK 10.9
              AdobePDFViewerNPAPI: Version: 10.1.8
              AdobePDFViewer: Version: 10.1.8
              Flash Player: Version: 11.9.900.170 - SDK 10.6
              QuickTime Plugin: Version: 7.7.3
              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6
              Silverlight: Version: 4.0.51204.0
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User Internet Plug-ins::
              Google Earth Web Plug-in: Version: 7.1
              Dashlane: Version: Dashlane 1.0.0 - SDK 10.7
    Bad Fonts:
              None
    Old applications:
              AiOFirmwareUpdater:          Version: 7.7 - SDK 10.5
                        /Library/Printers/Kodak/AiO_Printers/AiOFirmwareUpdater.app
              Install Spotify:          Version: 1.0 - SDK 10.5
                        /Users/jimschindler/Downloads/Install Spotify.app
              KODAK AiO Home Center:          Version: 7.7.3 - SDK 10.5
                        /Library/Printers/Kodak/AiO_Printers/KODAK AiO Home Center.app
              KODAK AiO Scan:          Version: 7.7.3 - SDK 10.5
                        /Library/Printers/Kodak/AiO_Printers/KODAK AiO Scan.app
              KODAK AiO Software Updater:          Version: 7.7 - SDK 10.5
                        /Library/Printers/Kodak/AiO_Printers/KODAK AiO Software Updater.app
              KODAK AiO Uninstall:          Version: 7.7.3 - SDK 10.5
                        /Library/Printers/Kodak/AiO_Printers/KODAK AiO Uninstall.app
              Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
              Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
              Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
              Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
              Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Document Connection.app
              Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4
                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
              Microsoft Excel:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Excel.app
              Microsoft Graph:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Graph.app
              Microsoft Language Register:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
              Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
              Microsoft Outlook:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Outlook.app
              Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft PowerPoint.app
              Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4
                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
              Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
              Microsoft Word:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Word.app
              My Day:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/My Day.app
              Open XML for Excel:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Open XML for Excel.app
              Registration:          Version: 7.7.3 - SDK 10.5
                        /Library/Printers/Kodak/AiO_Printers/Registration.app
              Solver:          Version: 1.0 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              Spotify:          Version: 0.8.4.124.ga3559d86 - SDK 10.5
                        /Applications/Spotify.app
              SyncServicesAgent:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
    Time Machine:
              Skip System Files: NO
              Mobile backups: ON
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 464.96 GB Disk used: 277.92 GB
              Destinations:
                        Backup [Local] (Last used)
                        Total size: 931.17 GB
                        Total number of backups: 85
                        Oldest backup: 2013-02-13 18:40:47 +0000
                        Last backup: 2013-12-31 17:59:26 +0000
                        Size of backup disk: Adequate
                                  Backup size 931.17 GB > (Disk used 277.92 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                  29%          Mail
                   3%          WindowServer
                   2%          mtmd
                   1%          EtreCheck
                   0%          NETGEARGenieDaemon
    Top Processes by Memory:
              410 MB          mds_stores
              238 MB          Evernote
              229 MB          Mail
              147 MB          iBank
              123 MB          WindowServer
    Virtual Memory Statistics:
              3.36 GB          Free RAM
              2.92 GB          Active RAM
              621 MB          Inactive RAM
              1.11 GB          Wired RAM
              1.67 GB          Page-ins
              0 B          Page-outs

    Things You Can Do To Resolve Slow Downs
    If your computer seems to be running slower here are some things you can do:
    Start with visits to:     OS X Maintenance - MacAttorney;
                                      The X Lab: The X-FAQs;
                                      The Safe Mac » Mac Performance Guide;
                                      The Safe Mac » The myth of the dirty Mac;
                                      Mac maintenance Quick Assist.
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    Repair the Hard Drive - Lion/Mountain Lion/Mavericks
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
    Suggestions for OS X Maintenance
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
    Helpful Links Regarding Malware Protection
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
              Mac OS X Snow Leopard and malware detection
              OS X Lion- Protect your Mac from malware
              OS X Mountain Lion- Protect your Mac from malware
              About file quarantine in OS X
    If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
    Troubleshooting Applications
    I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
    If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
    Basic Backup
    For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
    1. A Time Machine preferences panel as part of System Preferences;
    2. A Time Machine application located in the Applications folder. It is
        used to manage backups and to restore backups. Time Machine
        requires a backup drive that is at least twice the capacity of the
        drive being backed up.
    Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Get Backup
      3. Deja Vu
      4. SuperDuper!
      5. Synk Pro
      6. Tri-Backup
    Visit The XLab FAQs and read the FAQ on backup and restore.  Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
    Referenced software can be found at MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Pre-Mavericks
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Mavericks and later
    Open Activity Monitor in the Utilities folder.  Select All Processes from the View menu.  Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • Computer randomly shuts down/Very unstable since upgrade to yosemite

    Since upgrading to yosemite my computer has become very unstable.
    For anyone that can help with what may be causing this issue I would really
    appreciate it. As for "Adobe" being a possible cause, how can I determine
    which Adobe program and related files are the culprit?
    Thank you very much to anyone who offer's their support and help.
    EtreCheck version: 2.1.8 (121)
    Report generated February 10, 2015 at 12:59:00 PM MST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 209
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 0:9:57
    Disk Information: ℹ️
        Hitachi HTS545032B9A302 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 318.84 GB (62.33 GB free)
                Core Storage: disk0s2 319.21 GB Online
        MATSHITADVD-R   UJ-8A8
    USB Information: ℹ️
        Apple Computer, Inc. IR Receiver
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
        /etc/hosts - Count: 15
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Application Support/Roxio
        [not loaded]    com.roxio.TDIXController (1.7) [Click for support]
            /System/Library/Extensions
        [loaded]    com.manycamllc.driver.ManyCamDriver (0.0.9 - SDK 10.5) [Click for support]
        [not loaded]    com.paceap.kext.PACESupport (5.4) [Click for support]
        [not loaded]    com.paceap.kext.PACESupport2 (5.4) [Click for support]
        [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.74) [Click for support]
        [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Click for support]
        [not loaded]    com.symantec.kext.ips (1.3.1f6) [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [not loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
        [not loaded]    com.epson.eventmanager.agent.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [not loaded]    com.rim.BBAlbumArtCacher.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [failed]    com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]
        [running]    com.rim.BBDaemon.plist [Click for support]
        [running]    com.smithmicro.schedulerdaemon.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [failed]    com.avast.home.userinit.plist [Click for support]
        [loaded]    com.divx.agent.postinstall.plist [Click for support]
        [not loaded]    com.facebook.videochat.[redacted].plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
        [not loaded]    com.smithmicro.cleaning.schedulermailer.plist [Click for support]
    User Login Items: ℹ️
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
        BlackBerry Device Manager    Application  (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        DivXBrowserPlugin: Version: 2.2 [Click for support]
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    Safari Extensions: ℹ️
        Open in Internet Explorer
        DivX Plus Web Player HTML5 <video>
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 318.84 GB Disk used: 256.51 GB
        Destinations:
            Data [Network]
            Total size: 3.00 TB
            Total number of backups: 30
            Oldest backup: 2014-12-22 10:14:08 +0000
            Last backup: 2015-02-10 02:49:48 +0000
            Size of backup disk: Excellent
                Backup size 3.00 TB > (Disk size 318.84 GB X 3)
    Top Processes by CPU: ℹ️
             7%    WindowServer
             1%    Google Chrome
             0%    opendirectoryd
    Top Processes by Memory: ℹ️
        129 MB    Google Chrome
        103 MB    Safari
        90 MB    WindowServer
        73 MB    Spotlight
        64 MB    Finder
    Virtual Memory Information: ℹ️
        81 MB    Free RAM
        1.50 GB    Active RAM
        1.41 GB    Inactive RAM
        1.05 GB    Wired RAM
        1.66 GB    Page-ins
        21 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 10, 2015, 12:42:48 PM    Self test - passed
        Feb 9, 2015, 05:23:10 PM    /Library/Logs/DiagnosticReports/mdworker_2015-02-09-172310_[redacted].crash

    A number of problems exist including the likelihood of system corruption as a result of using CleanMyMac.
    It is not reasonable to expect a Mac to operate normally after using CleanMyMac. Like many ill-conceived "cleaning" utilities, it is capable of corrupting a Mac to the point that erasing it completely is the only practicable means of recovery. CleanMyMac is not the only example; it is merely popular due to marketing strategies that are as effective as they are intrusive.
    There is no practicable way to reverse the effects of having used CleanMyMac2 other than to reinstall all affected files from backups or their original sources. Its developer's uninstallation instructions are ineffective despite their recent claims to the contrary. Only MacPaw, its developer, can know the reason for that, but I can think of two possibilities: either they are purposefully leaving components behind for reasons known only to them, or they simply don't know what they're doing. Neither one of those possibilities is particularly comforting for the user.
    Reinstalling OS X alone will have no effect on either removing CleanMyMac or reversing the damage it is capable of inflicting upon a system.
    Besides CleanMyMac2, garbage "cleaning" and "anti-virus" software exists, specifically "Avast", "Smith Micro", and "Symantec / Norton". Those products should not be installed on any Mac, because they convey no benefit and are only capable of creating or contributing to problems.
    In addition, that Mac's Hosts file appears to have been modified. Fixing a modified Hosts file requires specific instructions. Apple Support Communities contributor and EtreCheck author etresoft recently added a User Tip discussing that concern, and how to correct it: Fixing a hacked /etc/hosts file
    The recovery procedure that follows will obviate the need to correct all those separate problems and is likely to require the least amount of your time and interaction.
    Follow the applicable recovery procedure below:
    If you have a backup that you created prior to using CleanMyMac, now is the time to use it. For Time Machine, boot OS X Recovery, and at the Mac OS X Utilities screen, choose Restore from Time Machine Backup. Choose a date preceding the installation of CleanMyMac.
    If you do not have a backup that predates the use of CleanMyMac, create one now. To do that read Mac Basics: Time Machine backs up your Mac.
    The recovery procedure will require that you erase the Mac using OS X Recovery, and then create a new user whose contents will be empty. You will then be able to use Setup Assistant to migrate your essential documents including photos, music, work products and other essential files.
    When doing so, select only your previous User account and do not select "Applications", "Computer and Network Settings" or "Other files and folders". De-select those choices.
    Subsequent to using Setup Assistant, you will need to reinstall the essential software you may require, once again remembering to install software only from their original sources, and omitting all non-essential software.
    To erase and install Yosemite read: OS X Yosemite: Erase and reinstall OS X
    To migrate your essential documents read: OS X Yosemite: Transfer your info from a computer or storage device and follow the procedure under Transfer info from a Time Machine backup or other storage device.

  • MacBook Pro mid-2012 running very slowly after upgrade to Yosemite

    Problem description:
    MacBook Pro mid-2012 - installed Yosemite, and the system now crawls. Webpages have very delayed responses, can take 30+ seconds to react to typing or selection. I turned off FileVault, that did not appear to help. Emptied the trash, removed some obsolete fonts. Any help for what else to try would be much appreciated.
    EtreCheck version: 2.0.11 (98)
    Report generated November 30, 2014 at 4:10:51 PM CST
    Hardware Information: ℹ️
    MacBook Pro (13-inch, Mid 2012) (Verified)
    MacBook Pro - model: MacBookPro9,2
    1 2.9 GHz Intel Core i7 CPU: 2-core
    8 GB RAM Upgradeable
    BANK 0/DIMM0
    4 GB DDR3 1600 MHz ok
    BANK 1/DIMM0
    4 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
    Intel HD Graphics 4000 -
    Color LCD 1280 x 800
    DELL 1901FP 1280 x 1024 @ 60 Hz
    System Software: ℹ️
    OS X 10.10.1 (14B25) - Uptime: 16:36:35
    Disk Information: ℹ️
    APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
    S.M.A.R.T. Status: Verified
    EFI (disk0s1) <not mounted> : 210 MB
    disk0s2 (disk0s2) <not mounted> : 749.30 GB
    Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    MATSHITADVD-R   UJ-8A8
    USB Information: ℹ️
    Western Digital My Book 640.14 GB
    S.M.A.R.T. Status: Verified
    My Book (disk3s1) /Volumes/My Book : 640.13 GB (2.29 GB free)
    HP Officejet J6400 series
    Apple, Inc. Keyboard Hub
    Apple Inc. Apple Keyboard
    Toshiba External USB 3.0 2 TB
    S.M.A.R.T. Status: Verified
    EFI (disk2s1) <not mounted> : 210 MB
    Time Machine Backups (disk2s2) /Volumes/Time Machine Backups : 2.00 TB (544.67 GB free)
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. iPhone
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM20702 Hub
    Apple Inc. Bluetooth USB Host Controller
    Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
    Mac App Store and identified developers
    Kernel Extensions: ℹ️
    /Applications/Boom.app
    [loaded] com.globaldelight.driver.BoomDevice (1.3 - SDK 10.9) Support
    /Applications/Toast 10 Titanium/Toast Titanium.app
    [not loaded] com.roxio.BluRaySupport (1.1.6) Support
    [not loaded] com.roxio.TDIXController (1.7) Support
    /Applications/VMware Fusion.app
    [not loaded] com.vmware.kext.vmci (90.4.19) Support
    [not loaded] com.vmware.kext.vmioplug.10.1.26 (10.1.26) Support
    [not loaded] com.vmware.kext.vmnet (0143.58.62) Support
    [not loaded] com.vmware.kext.vmx86 (0143.58.62) Support
    [not loaded] com.vmware.kext.vsockets (90.4.24) Support
    /System/Library/Extensions
    [not loaded] com.SiliconImage.driver.Si3132r5 (1.5.16) Support
    [not loaded] com.beceem.BeceemAppleWiMAXAdapter (5.2.56d16) Support
    [not loaded] com.devguru.driver.DIFMCDFree (1.1.0) Support
    [not loaded] com.devguru.driver.DIFMSerial (1.1.0) Support
    [not loaded] com.fklt.driver (1.8.0) Support
    [not loaded] com.novatelwireless.driver.3G (2.2.8) Support
    [not loaded] com.novatelwireless.driver.DisableAutoInstall (1.2) Support
    [not loaded] com.sierrawireless.driver.SierraDevSupport (2.0.6) Support
    [not loaded] com.sierrawireless.driver.SierraFSCSupport (2.0.6) Support
    [not loaded] com.wacom.kext.wacomtablet (6.1.5) Support
    [loaded] zoom.us.ZoomAudioDevice (1.1 - SDK 10.8) Support
    /System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
    [not loaded] com.novatelwireless.driver.3GData (2.2.8) Support
    /Users/[redacted]/Downloads/Transmit.app
    [not loaded] com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.6) Support
    Startup Items: ℹ️
    ProTec6: Path: /Library/StartupItems/ProTec6
    SATARaid5Daemon: Path: /Library/StartupItems/SATARaid5Daemon
    Startup items are obsolete and will not work in future versions of OS X
    Problem System Launch Agents: ℹ️
    [failed] com.apple.bird.plist
    [failed] com.apple.CallHistoryPluginHelper.plist
    [failed] com.apple.CallHistorySyncHelper.plist
    [failed] com.apple.cloudd.plist
    [failed] com.apple.cmfsyncagent.plist
    [failed] com.apple.coreservices.appleid.authentication.plist
    [failed] com.apple.EscrowSecurityAlert.plist
    [failed] com.apple.icloud.fmfd.plist
    [failed] com.apple.nsurlsessiond.plist
    [failed] com.apple.recentsd.plist
    [failed] com.apple.scopedbookmarkagent.xpc.plist
    [failed] com.apple.spindump_agent.plist
    [failed] com.apple.telephonyutilities.callservicesd.plist
    [failed] com.apple.xpc.loginitemregisterd.plist
    Problem System Launch Daemons: ℹ️
    [failed] com.apple.awdd.plist
    [failed] com.apple.ctkd.plist
    [failed] com.apple.icloud.findmydeviced.plist
    [failed] com.apple.ifdreader.plist
    [failed] com.apple.installd.plist
    [failed] com.apple.MobileFileIntegrity.plist
    [failed] com.apple.nehelper.plist
    [failed] com.apple.nsurlsessiond.plist
    [failed] com.apple.periodic-daily.plist
    [failed] com.apple.softwareupdated.plist
    [failed] com.apple.tccd.system.plist
    [failed] com.apple.wdhelper.plist
    [failed] com.apple.xpc.smd.plist
    Launch Agents: ℹ️
    [invalid?] com.adobe.AAM.Updater-1.0.plist Support
    [failed] com.adobe.CS5ServiceManager.plist Support
    [loaded] com.google.keystone.agent.plist Support
    [loaded] com.oracle.java.Java-Updater.plist Support
    [running] com.wacom.wacomtablet.plist Support
    [loaded] org.macosforge.xquartz.startx.plist Support
    Launch Daemons: ℹ️
    [loaded] com.adobe.fpsaud.plist Support
    [invalid?] com.adobe.SwitchBoard.plist Support
    [loaded] com.google.keystone.daemon.plist Support
    [running] com.icyblaze.iDocumentHelper.plist Support
    [loaded] com.microsoft.office.licensing.helper.plist Support
    [loaded] com.oracle.java.Helper-Tool.plist Support
    [loaded] com.oracle.java.JavaUpdateHelper.plist Support
    [loaded] com.roamingclient.cell.mac.roamingclient.plist Support
    [not loaded] com.sierrawireless.SierraReset.plist Support
    [running] com.sierrawireless.SWoCMon.plist Support
    [invalid?] com.sierrawireless.SWoCTool.plist Support
    [loaded] org.macosforge.xquartz.privileged_startx.plist Support
    User Launch Agents: ℹ️
    [invalid?] com.adobe.AAM.Updater-1.0.plist Support
    [invalid?] com.adobe.ARM.[...].plist Support
    [invalid?] com.adobe.ARM.[...].plist Support
    [invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
    [loaded] com.koingosw.MacCleanse4Helper.Reminder.plist Support
    [loaded] com.koingosw.MacCleanse4Helper.TrashWatcher.plist Support
    User Login Items: ℹ️
    Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
    Boom Application (/Applications/Boom.app)
    iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    VMware Fusion Helper UNKNOWN (missing value)
    Reminders Application (/Applications/Reminders.app)
    VMware Fusion Start Menu Application (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)
    Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
    Box Sync Application (/Applications/Box Sync.app)
    Dropbox 3 Application (/Applications/Dropbox 3.app)
    Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: Java 7 Update 60 Check version
    o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
    WacomNetscape: Version: 1.1.0-5 Support
    Default Browser: Version: 600 - SDK 10.10
    Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 Support
    WacomSafari: Version: 1.1.0-5 Support
    AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
    FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
    AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
    Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
    Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
    iPhotoPhotocast: Version: 7.0
    googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
    QuickTime Plugin: Version: 7.7.3
    AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
    CANONiMAGEGATEWAYDL: Version: 3.1.0.2 Support
    CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 Support
    SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
    DirectorShockwave: Version: 11.6.5r635 Support
    User Internet Plug-ins: ℹ️
    WebEx64: Version: 1.0 - SDK 10.6 Support
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
    Google Earth Web Plug-in: Version: 7.1 Support
    ZoomUsPlugIn: Version: ZoomBundleVersionNumber - SDK 10.9 Support
    Safari Extensions: ℹ️
    Omnibar
    Audio Plug-ins: ℹ️
    DVCPROHDAudio: Version: 1.3.2
    3rd Party Preference Panes: ℹ️
    Flash Player  Support
    Flip4Mac WMV  Support
    Java  Support
    MacFUSE  Support
    NTFS-3G  Support
    Tuxera NTFS  Support
    Time Machine: ℹ️
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
    Destinations:
    Time Machine Backups [Local]
    Total size: 2.00 TB
    Total number of backups: 64
    Oldest backup: 2013-11-30 08:18:51 +0000
    Last backup: 2014-11-30 05:20:09 +0000
    Size of backup disk: Excellent
    Backup size 2.00 TB > (Disk size 0 B X 3)
    Top Processes by CPU: ℹ️
        66% backupd
        22% mtmfs
         9% Box Sync
         3% WindowServer
         3% iTunes
    Top Processes by Memory: ℹ️
    735 MB backupd
    129 MB Google Chrome
    86 MB mds_stores
    77 MB iTunes
    69 MB firefox
    Virtual Memory Information: ℹ️
    28 MB Free RAM
    1.65 GB Active RAM
    1.64 GB Inactive RAM
    1.28 GB Wired RAM
    22.18 GB Page-ins
    204 MB Page-outs

    My apologies - this post was duplicated inadvertently. Please use:  MacBook Pro mid-2012 running very slowly after upgrade to Yosemite
    Thanks!

  • I have iphone 5S after update of 8.0 and 8.0.2 t consume battery very much( only 3 hrs backup). Plz give some solution.Now i am going frustrated from Apple

    I have iphone 5S after update of 8.0 and 8.0.2 t consume battery very much( only 3 hrs backup). Plz give some solution.Now i am going frustrated from Apple

    I'm not sure, but I know it's not recommended to upgrade to iOS 8 on anything older than an iPhone 5. I only lost my music playlists and music that was on my phone, but that music is also on my iTunes, not the playlists though, and I don't want to go through ALL my iTunes library to fix it either... But it seems I don't have a choice right now.
    Whatever you do, do NOT upgrade to iCloud Drive, keep iCloud till OS X Yosemite comes out, if your computer is a Mac. I also just noticed that all my documents on my phone are gone from Pages, BUT if I go on the iCloud website they are still there. Hopefully it will all work itself out when I can update my macbook pro to OS X Yosemite.
    If you backed up your phone and all your purchases off your iPhone prior to trying to upgrade you should be fine... But I'm not even remotely sure.

  • Very slow upload speed via infinity 2 (business) u...

    Very slow upload speed via infinity 2 (business) unlimited after phone line fix (street cabinet) ?
    Had my line fixed today by engineer (no dial tone).
    Download rate near normal but upload = 0.73Mbps!?
    I reset modem and router after he left and appreciate my profile is probably in need of some TLC after a weeks line fault, but is this normal in this situation? I heard it can take some time to reprofile my line and before it was fixed it was even worse at 0.10Mbps
    Just seems very low considered the line is now operational again.

    48Hrs+ on from residential line reconnection my business infinity 2 broadband upload speed is now approaching normal speed levels.
    What a 10 days that was all because some ass disturbed the cabling in the street cabinet!
    Yes I'm aware I have business broadband and am talking about it in a residential based forum, but my actual phone line is still residential that it is supplied over and the business broadband product is much the same animal as that supplied to residential customers i.e. Infinity 2 Unlimited. Only the mail and option of static i.p. appear different - that is all.
    Jeez.

  • Which functions are not able with yesss supersmart? Thank you very much

    Thank you
    Günther

    Thank you very much!! Now I have all the movies in 1080p in itunes. Just a quick additional question; then, when I synch my iphone with itunes, would the movies automatically upgraded to 1080p, or should I do something additionally? Thank you very much again!!

  • MBP Slowed so much after upgrade, added RAM, now it crashed many times

    Hi,
    My MBP slowed so much righted away after I upgraded to OS X Mavericks, I upgraded to 16GB RAM as suggested, and the problem of slow got resloved, but now it crashed all the time, totally crased over 10 times within couple days(only few hours of using), I am pasting my MBP info here, please help to identify the crashing problem, is it the bad RAM? or some program caused it?   I brought my 16GB RAM at macsales.com.
    This was my old thread:
    https://discussions.apple.com/message/23847638#23847638
    I use VM Ware. The crash only tell me "your computer had a problem" or something like that, but it won't say which program caused it. Sometimes I was using firefox, it got crashed, sometimes when I try to open VM Ware, it crashed, sometimes, I leave my MBP there, it crashed itself.
    The following is my computer info. Thank you very much for your help!
    Hardware Information:
              MacBook Pro (15-inch, Late 2011)
              MacBook Pro - model: MacBookPro8,2
              1 2.2 GHz Intel Core i7 CPU: 4 cores
              16 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 512 MB
              AMD Radeon HD 6750M - VRAM: 512 MB
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0
              AirPlay: Version: 1.9
              AppleAVBAudio: Version: 2.0.0
              iSightAudio: Version: 7.7.3
    System Software:
              OS X 10.9 (13A603) - Uptime: 0 days 0:4:40
    Disk Information:
              APPLE HDD HTS727575A9E362 disk0 : (750.16 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 749.3 GB (369.27 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 disk3 : (2.25 GB)
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              LaCie P'9233 Desktop Drive 4 TB
                        EFI (disk4s1) <not mounted>: 314.6 MB
                        LACIE SHARE (disk4s2) /Volumes/LACIE SHARE: 1.08 TB (1.04 TB free)
                        LaCie (disk4s3) /Volumes/LaCie: 2.92 TB (1.85 TB free)
              PIXART USB OPTICAL MOUSE
              Generic Mass Storage 1.06 GB
                        REALTOR (disk2s1) /Volumes/REALTOR: 1.06 GB (762.4 MB free)
              Hewlett-Packard HP Color LaserJet 3600
              Western Digital My Passport 071A 1 TB
                        disk1s1 (disk1s1) <not mounted>: 32 KB
                        disk1s2 (disk1s2) <not mounted>: 29 KB
                        disk1s3 (disk1s3) <not mounted>: 29 KB
                        disk1s4 (disk1s4) <not mounted>: 29 KB
                        disk1s5 (disk1s5) <not mounted>: 29 KB
                        disk1s6 (disk1s6) <not mounted>: 262 KB
                        disk1s7 (disk1s7) <not mounted>: 262 KB
                        disk1s8 (disk1s8) <not mounted>: 262 KB
                        My Passport (disk1s10) /Volumes/My Passport: 1 TB (984.14 GB free)
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              at.obdev.nke.LittleSnitch          (4050)
              com.vmware.kext.vmci          (90.5.7)
              com.vmware.kext.vsockets          (90.5.7)
              com.vmware.kext.vmnet          (0139.86.58)
              com.vmware.kext.vmx86          (0139.86.58)
              com.vmware.kext.vmioplug.12.1.13          (12.1.13)
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] at.obdev.littlesnitchd.plist
              [loaded] com.adobe.fpsaud.plist
              [loaded] com.adobe.SwitchBoard.plist
              [loaded] com.google.keystone.daemon.plist
              [not loaded] com.microsoft.office.licensing.helper.plist
    Launch Agents:
              [loaded] at.obdev.LittleSnitchUIAgent.plist
              [not loaded] com.adobe.AAM.Updater-1.0.plist
              [loaded] com.google.keystone.agent.plist
    User Launch Agents:
              [loaded] com.adobe.AAM.Updater-1.0.plist
              [loaded] com.adobe.ARM.[...].plist
    User Login Items:
              Low Battery Saver
              VMware Fusion Helper
              iTunesHelper
              VMware Fusion Start Menu
    3rd Party Preference Panes:
              Flash Player
    Internet Plug-ins:
              AdobeAAMDetect.plugin
              AdobePDFViewer.plugin
              AdobePDFViewerNPAPI.plugin
              Default Browser.plugin
              Flash Player.plugin
              FlashPlayer-10.6.plugin
              googletalkbrowserplugin.plugin
              JavaAppletPlugin.plugin
              npgtpo3dautoplugin.plugin
              o1dbrowserplugin.plugin
              QuickTime Plugin.plugin
    User Internet Plug-ins:
              CitrixOnlineWebDeploymentPlugin.plugin
    Bad Fonts:
              None
    Time Machine:
              Mobile backups: OFF
              Auto backup: NO
              Volumes being backed up:
                        Macintosh HD: Disk size: 749.3 GB Disk used: 380.02 GB
              Destinations:
                        LaCie [Local] (Last used)
                        Total size: 2.92 TB
                        Total number of backups: 5
                        Oldest backup: 2012-05-05 22:57:55 +0000
                        Last backup: 2013-05-28 05:00:45 +0000
                        Size of backup disk: Excellent
                                  Backup size 2.92 TB > (Disk size 749.3 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                  43%          firefox
                  12%          WindowServer
                   3%          vmware-vmx
                   2%          Little Snitch Agent
                   1%          EtreCheck
                   1%          Little Snitch Network Monitor
                   1%          plugin-container
                   1%          Skype
                   0%          mDNSResponder
                   0%          fontd
    Top Processes by Memory:
              983 MB   vmware-vmx
              344 MB   firefox
              147 MB   Skype
              131 MB   com.apple.IconServicesAgent
              115 MB   VMware Fusion
              115 MB   plugin-container
              82 MB    Finder
              82 MB    TCIM
              66 MB    WindowServer
              66 MB    com.apple.WebKit.WebContent
    Virtual Memory Statistics:
              10.80 GB           Free RAM
              2.18 GB  Active RAM
              850 MB   Inactive RAM
              2.18 GB  Wired RAM
              1.15 GB  Page-ins
              0 B      Page-outs

    Hi Linc,
    Sorry for my late reply, just got a chance to do it, it just crashed again. The following is the crash .panic from today and yesterday. Thank you very much!!
    Anonymous UUID:      
    Tue Dec 17 09:49:26 2013
    panic(cpu 0 caller 0xffffff8007edc19e): Kernel trap at 0xffffff8007e33b71, type 13=general protection, registers:
    CR0: 0x000000008001003b, CR2: 0x000000010692d003, CR3: 0x0000000029d33065, CR4: 0x00000000000606e0
    RAX: 0xbfffff8029bb5cc0, RBX: 0x0000000000000000, RCX: 0x0000000036c92403, RDX: 0x0000000000000000
    RSP: 0xffffff81c8970e70, RBP: 0xffffff81c8970ea0, RSI: 0x0000000000000003, RDI: 0x0000000000262f25
    R8:  0xffffff8008380f20, R9:  0xffffff8008401910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
    R12: 0x0000000000000005, R13: 0x00000000ffffffff, R14: 0xffffff802889a9e0, R15: 0x0000000000000000
    RFL: 0x0000000000010086, RIP: 0xffffff8007e33b71, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x000000010692d003, Error code: 0x0000000000000000, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff81c897cc50 : 0xffffff8007e22f69
    0xffffff81c897ccd0 : 0xffffff8007edc19e
    0xffffff81c897cea0 : 0xffffff8007ef3606
    0xffffff81c897cec0 : 0xffffff8007e33b71
    0xffffff81c8970ea0 : 0xffffff8007e33ad7
    0xffffff81c8970ec0 : 0xffffff8007e4f4f6
    0xffffff81c8970f10 : 0xffffff80082ac76c
    0xffffff81c8970f40 : 0xffffff7f884d0ecb
    0xffffff81c8970f50 : 0xffffff7f89c169ef
    0xffffff81c8970f60 : 0xffffff7f89c1e7e8
    0xffffff81c8970f80 : 0xffffff8007edb76b
    0xffffff81c8970fd0 : 0xffffff8007ef37c9
    0xffffff81d9a4ba50 : 0xffffff7f899f0781
    0xffffff81d9a4baf0 : 0xffffff7f899f004c
    0xffffff81d9a4bb20 : 0xffffff7f899ef83a
    0xffffff81d9a4bb70 : 0xffffff7f899eed4b
    0xffffff81d9a4bbc0 : 0xffffff7f899c1fe7
    0xffffff81d9a4bc80 : 0xffffff7f89a993d4
    0xffffff81d9a4bce0 : 0xffffff7f89a996df
    0xffffff81d9a4bd80 : 0xffffff7f893c1998
    0xffffff81d9a4bdd0 : 0xffffff7f893c178b
    0xffffff81d9a4bdf0 : 0xffffff7f893c15a9
    0xffffff81d9a4be60 : 0xffffff7f893bcc23
    0xffffff81d9a4bef0 : 0xffffff7f893bc9d7
    0xffffff81d9a4bf30 : 0xffffff80082cd50e
    0xffffff81d9a4bf70 : 0xffffff8007ec921d
    0xffffff81d9a4bfb0 : 0xffffff8007ef3e26
          Kernel Extensions in backtrace:
             com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f884ba000->0xffffff7f884e2fff
             com.apple.driver.AppleACPIPlatform(2.0)[C3EF3AFE-30FD-3902-B336-BC5346C9A7A3]@0 xffffff7f89c10000->0xffffff7f89c68fff
                dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f88724000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f884ba000
             com.apple.iokit.IOAudioFamily(1.9.4f11)[5077FB4F-0903-3D79-8280-5B2341E93BF3]@0 xffffff7f893b2000->0xffffff7f893e0fff
                dependency: com.apple.kext.OSvKernDSPLib(1.14)[744516ED-C05D-340F-9867-F5E89B2E8BE5]@0xffff ff7f893a1000
             com.apple.driver.DspFuncLib(2.5.2f2)[AD0D3B67-D34C-3FAD-AFEB-05828FBF7F55]@0xff ffff7f899ae000->0xffffff7f89a77fff
                dependency: com.apple.vecLib.kext(1.0.0)[3DB9AEA5-1A08-36B0-9124-6AD6C61AC452]@0xffffff7f89 97f000
                dependency: com.apple.kext.OSvKernDSPLib(1.14)[744516ED-C05D-340F-9867-F5E89B2E8BE5]@0xffff ff7f893a1000
                dependency: com.apple.iokit.IOAudioFamily(1.9.4fc11)[5077FB4F-0903-3D79-8280-5B2341E93BF3]@ 0xffffff7f893b2000
             com.apple.driver.AppleHDA(2.5.2f2)[686CFF6C-31DF-31F2-BFF3-87E2D16249F7]@0xffff ff7f89a81000->0xffffff7f89b0ffff
                dependency: com.apple.driver.AppleHDAController(2.5.2fc2)[C885D311-21A4-3C5B-AF99-4B8C27D58 C42]@0xffffff7f89965000
                dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f88dbe000
                dependency: com.apple.iokit.IOAudioFamily(1.9.4fc11)[5077FB4F-0903-3D79-8280-5B2341E93BF3]@ 0xffffff7f893b2000
                dependency: com.apple.iokit.IOHDAFamily(2.5.2fc2)[2FD5ECCE-6500-3FA0-B3AB-45E2263D9980]@0xf fffff7f8992e000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f88d7b000
                dependency: com.apple.driver.DspFuncLib(2.5.2fc2)[AD0D3B67-D34C-3FAD-AFEB-05828FBF7F55]@0xf fffff7f899ae000
    BSD process name corresponding to current thread: coreaudiod
    Mac OS version:
    13A603
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID:
    Kernel slide:     0x0000000007c00000
    Kernel text base: 0xffffff8007e00000
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
    System uptime in nanoseconds: 41847696472943
    last loaded kext at 41507790165447: com.apple.macos.driver.AppleUSBEthernetHost          7.0 (addr 0xffffff7f8a4d5000, size 28672)
    last unloaded kext at 41568356960139: com.apple.driver.AppleUSBCDC          4.2.1b2 (addr 0xffffff7f8a4d1000, size 16384)
    loaded kexts:
    com.vmware.kext.vmioplug.12.1.13          12.1.13
    com.vmware.kext.vmx86          0139.86.58
    com.vmware.kext.vmnet          0139.86.58
    com.vmware.kext.vsockets          90.5.7
    com.vmware.kext.vmci          90.5.7
    at.obdev.nke.LittleSnitch          4050
    com.apple.filesystems.smbfs          2.0.0
    com.apple.filesystems.msdosfs          1.9
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AGPM          100.14.11
    com.apple.filesystems.autofs          3.0
    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.kext.AMDFramebuffer          1.1.4
    com.apple.driver.AppleHDA          2.5.2fc2
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.AppleIntelHD3000Graphics          8.1.8
    com.apple.driver.AppleMikeyDriver          2.5.2fc2
    com.apple.AMDRadeonX3000          1.1.4
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.driver.SMCMotionSensor          3.0.4d1
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.AppleMuxControl          3.4.12
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleLPC          1.7.0
    com.apple.kext.AMD6000Controller          1.1.4
    com.apple.driver.AppleIntelSNBGraphicsFB          8.1.8
    com.apple.driver.AppleThunderboltIP          1.0.10
    com.apple.driver.AppleUSBTCButtons          240.2
    com.apple.driver.AppleUSBTCKeyboard          240.2
    com.apple.driver.AppleIRController          325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.iokit.SCSITaskUserClient          3.6.0
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.4.0
    com.apple.driver.AppleUSBHub          650.4.4
    com.apple.driver.AppleSDXC          1.4.0
    com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.driver.AppleFWOHCI          4.9.9
    com.apple.driver.AppleAHCIPort          2.9.5
    com.apple.driver.AppleUSBEHCI          650.4.1
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.0
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.driver.DspFuncLib          2.5.2fc2
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.4fc11
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IOAcceleratorFamily          98.7.1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.iokit.IOBluetoothFamily          4.2.0f6
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.driver.AppleHDAController          2.5.2fc2
    com.apple.iokit.IOHDAFamily          2.5.2fc2
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.driver.AppleGraphicsControl          3.4.12
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.driver.AppleSMC          3.1.6d1
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.5.1d27
    com.apple.kext.AMDSupport          1.1.4
    com.apple.AppleGraphicsDeviceControl          3.4.12
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
    com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
    com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0
    com.apple.iokit.IOUSBMassStorageClass          3.6.0
    com.apple.driver.AppleUSBMultitouch          240.6
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.iokit.IOUSBHIDDriver          650.4.4
    com.apple.driver.AppleUSBComposite          650.4.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
    com.apple.driver.AppleThunderboltNHI          1.9.2
    com.apple.iokit.IOThunderboltFamily          2.8.5
    com.apple.iokit.IOUSBUserClient          650.4.4
    com.apple.iokit.IOEthernetAVBController          1.0.3b3
    com.apple.driver.mDNSOffloadUserClient          1.0.1b4
    com.apple.iokit.IO80211Family          600.34
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOAHCIFamily          2.6.0
    com.apple.iokit.IOUSBFamily          650.4.4
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.10
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          21
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.pthread          1
    com.apple.kec.corecrypto          1.0
    System Profile:
    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 1.69f4
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x85F7, 0x483634314755393747313630304700000000
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x85F7, 0x483634314755393747313630304700000000
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: APPLE HDD HTS727575A9E362, 750.16 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: Hub
    USB Device: iPhone
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: USB 2.0 Hub [MTT]
    USB Device: USB OPTICAL MOUSE
    USB Device: Mass Storage
    USB Device: P'9233 Desktop Drive
    USB Device: My Passport 071A
    USB Device: IR Receiver
    Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
    =====================================================================
    Anonymous UUID:    
    Mon Dec 16 11:12:08 2013
    panic(cpu 4 caller 0xffffff80050dc19e): Kernel trap at 0xffffff7f86f0e4b9, type 13=general protection, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000100542000, CR3: 0x000000002d2e6065, CR4: 0x00000000000606e0
    RAX: 0xbfffff81c5bd9438, RBX: 0x00000000fffffb06, RCX: 0x0000000000000001, RDX: 0x0000000000000000
    RSP: 0xffffff81d6bc3930, RBP: 0xffffff81d6bc3940, RSI: 0xbfffff81c5bd9438, RDI: 0xffffff8026e83800
    R8:  0xffffff81c5bd9438, R9:  0xffffff81c5bd9438, R10: 0x0000000000000001, R11: 0x0000000000000000
    R12: 0x0000000000000000, R13: 0xffffff820a298b90, R14: 0xffffff81c5fdf468, R15: 0xffffff81c5fdf4b8
    RFL: 0x0000000000010246, RIP: 0xffffff7f86f0e4b9, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x0000000100542000, Error code: 0x0000000000000000, Fault CPU: 0x4
    Backtrace (CPU 4), Frame : Return Address
    0xffffff81cbbe5df0 : 0xffffff8005022f69
    0xffffff81cbbe5e70 : 0xffffff80050dc19e
    0xffffff81cbbe6040 : 0xffffff80050f3606
    0xffffff81cbbe6060 : 0xffffff7f86f0e4b9
    0xffffff81d6bc3940 : 0xffffff7f86f0e42c
    0xffffff81d6bc3960 : 0xffffff7f86f096dc
    0xffffff81d6bc39c0 : 0xffffff7f86f0dc14
    0xffffff81d6bc39e0 : 0xffffff7f86f0e813
    0xffffff81d6bc3a20 : 0xffffff7f86f151ba
    0xffffff81d6bc3a50 : 0xffffff7f86f05779
    0xffffff81d6bc3a80 : 0xffffff7f86f11031
    0xffffff81d6bc3ae0 : 0xffffff7f86f03d05
    0xffffff81d6bc3b70 : 0xffffff80054cccda
    0xffffff81d6bc3b90 : 0xffffff80054cd83e
    0xffffff81d6bc3bf0 : 0xffffff80054cb28f
    0xffffff81d6bc3d40 : 0xffffff80050b6008
    0xffffff81d6bc3e50 : 0xffffff8005026bb1
    0xffffff81d6bc3e80 : 0xffffff80050139b5
    0xffffff81d6bc3ef0 : 0xffffff800501e003
    0xffffff81d6bc3f70 : 0xffffff80050c921d
    0xffffff81d6bc3fb0 : 0xffffff80050f3e26
          Kernel Extensions in backtrace:
             com.apple.iokit.IOAcceleratorFamily(98.7.1)[024BF8EC-2925-3C4B-ADBB-CFE36F7D41C 5]@0xffffff7f86efa000->0xffffff7f86f52fff
                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f856ba000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f85f7b000
    BSD process name corresponding to current thread: vmware-vmx
    Mac OS version:
    13A603
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID:
    Kernel slide:     0x0000000004e00000
    Kernel text base: 0xffffff8005000000
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
    System uptime in nanoseconds: 9601777324506
    last loaded kext at 6172618490305: com.apple.filesystems.smbfs          2.0.0 (addr 0xffffff7f876b8000, size 335872)
    last unloaded kext at 400465741728: com.apple.driver.AppleUSBUHCI          650.4.0 (addr 0xffffff7f85d0c000, size 65536)
    loaded kexts:
    com.vmware.kext.vmioplug.12.1.13          12.1.13
    com.vmware.kext.vmx86          0139.86.58
    com.vmware.kext.vmnet          0139.86.58
    com.vmware.kext.vsockets          90.5.7
    com.vmware.kext.vmci          90.5.7
    at.obdev.nke.LittleSnitch          4050
    com.apple.filesystems.smbfs          2.0.0
    com.apple.filesystems.udf          2.5
    com.apple.filesystems.msdosfs          1.9
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AGPM          100.14.11
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.kext.AMDFramebuffer          1.1.4
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.driver.AppleIntelHD3000Graphics          8.1.8
    com.apple.driver.AppleHDA          2.5.2fc2
    com.apple.AMDRadeonX3000          1.1.4
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleMikeyDriver          2.5.2fc2
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.kext.AMD6000Controller          1.1.4
    com.apple.driver.AppleIntelSNBGraphicsFB          8.1.8
    com.apple.driver.AppleMuxControl          3.4.12
    com.apple.driver.SMCMotionSensor          3.0.4d1
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.AppleThunderboltIP          1.0.10
    com.apple.driver.AppleUSBTCButtons          240.2
    com.apple.driver.AppleUSBTCKeyboard          240.2
    com.apple.driver.AppleIRController          325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.iokit.SCSITaskUserClient          3.6.0
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.4.0
    com.apple.driver.AppleUSBHub          650.4.4
    com.apple.driver.AppleSDXC          1.4.0
    com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.driver.AppleFWOHCI          4.9.9
    com.apple.driver.AppleAHCIPort          2.9.5
    com.apple.driver.AppleUSBEHCI          650.4.1
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.0
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.driver.DspFuncLib          2.5.2fc2
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.4fc11
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.iokit.IOAcceleratorFamily          98.7.1
    com.apple.kext.AMDSupport          1.1.4
    com.apple.AppleGraphicsDeviceControl          3.4.12
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.driver.AppleGraphicsControl          3.4.12
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.5.1d27
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IOBluetoothFamily          4.2.0f6
    com.apple.driver.AppleHDAController          2.5.2fc2
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.iokit.IOHDAFamily          2.5.2fc2
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.driver.AppleSMC          3.1.6d1
    com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
    com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
    com.apple.iokit.IOUSBMassStorageClass          3.6.0
    com.apple.driver.AppleUSBMultitouch          240.6
    com.apple.iokit.IOUSBHIDDriver          650.4.4
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          650.4.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
    com.apple.driver.AppleThunderboltNHI          1.9.2
    com.apple.iokit.IOThunderboltFamily          2.8.5
    com.apple.iokit.IOUSBUserClient          650.4.4
    com.apple.iokit.IOEthernetAVBController          1.0.3b3
    com.apple.driver.mDNSOffloadUserClient          1.0.1b4
    com.apple.iokit.IO80211Family          600.34
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOAHCIFamily          2.6.0
    com.apple.iokit.IOUSBFamily          650.4.4
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.10
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          21
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.pthread          1
    com.apple.kec.corecrypto          1.0

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