Very Poor Battery Life on Iphone 5. Apple has no solution.

So I noticed extremely poor battery life on my iphone 5 around 3 weeks ago. This means 2.5-3 hrs usage and 10-11 hrs standby. I went to the apple store and they recommended to restore and set up as new. I did that but the problem persisted. They ran the diagnostic test on my phone and turns out the battery was healthy. So, it was definitely a software bug.
I went again to the store after "set up as new". They said that I did not charge to 100% (which I have been doing) based on their "data"  and hence my battery life is bad. This is a stupid reason. I showed them numerous screen shots of my phone down to 1% after a 100% charge, but the so called "genius" refused to believe me. This was one of the most irritating apple employees I have ever met. He kept giving me his weird theories on battery life.
(Just to clarify, I tried all battery life improvement methods(turning off network, push mail, background app refresh and location services) over the past two weeks and hence went to the apple store. Also, I am studying computer science and have a reasonable idea about this stuff.)
After they were unable to clearly diagnose the issue because their diagnostic was not giving them data, they decided to replace my battery, which they did. But the problem STILL persists. They asked me to come back in a week if i still have the issue.
I am really irritated with the apple support and the issue I am facing. Below is a screensshot of my phone after a 100% charge. The numbers speak for themselves. Anyone facing similar issuse or have any suggestions? Any help is appreciated.

Went to apple again. Same problem. Drains 5% an hour on standby with everything shut and airplane mode. They said this is "normal" and REFUSED to replace my phone as the battery health was normal. They say, "The hardware is ok, so we cannot replace the phone". I had them do a full restore from recovery mode. DId not help.
Just to reiterate. I have done EVERYTHING- restore, full restore, shut apps, turned of location services, wifi, network, push mail, BG app refresh and reduced motion and set auto-lock to 1 min. Even auto-brightness is off and screen is at 30% brightness.
Now I am stuck. Poor battery and uncompramising apple. This is perhaps making me anti-apple from an apple fan.
Just wanted to ask, are such usage times and standby times normal? They are much less than what apple claims.

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    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
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    2 com.apple.iWeb.sfarchiving 0x006e4b6d -[SFAXMLArchiver writeWithIndexFileName:useTempIndex:] + 93
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    8 com.apple.AppKit 0x90a21624 -[NSDocument saveToURL:ofType:forSaveOperation:delegate:didSaveSelector:contextInfo:] + 788
    9 com.apple.AppKit 0x90a25e0d -[NSDocument _saveDocumentWithDelegate:didSaveSelector:contextInfo:] + 879
    10 com.apple.AppKit 0x90a219d9 -[NSDocument saveDocumentWithDelegate:didSaveSelector:contextInfo:] + 354
    11 com.apple.AppKit 0x90a21aab -[NSDocument saveDocument:] + 58
    12 com.apple.iWeb 0x0000474c 0x1000 + 14156
    13 com.apple.AppKit 0x90706f86 -[NSApplication sendAction:to:from:] + 112
    14 com.apple.sf.sfapplication 0x005e28fa -[SFAppApplication sendAction:to:from:] + 608
    15 com.apple.AppKit 0x90706e39 -[NSMenuItem _corePerformAction] + 435
    16 com.apple.AppKit 0x90706b2a -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 174
    17 com.apple.AppKit 0x90706a16 -[NSMenu performActionForItemAtIndex:] + 65
    18 com.apple.AppKit 0x907069c9 -[NSMenu _internalPerformActionForItemAtIndex:] + 50
    19 com.apple.AppKit 0x9070692f -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 97
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    27 com.apple.HIToolbox 0x938b6ad7 SendMenuItemSelectedEvent + 121
    28 com.apple.HIToolbox 0x938b69d3 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 152
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    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x94f0c0ea kevent + 10
    1 libSystem.B.dylib 0x94f0c804 dispatch_mgrinvoke + 215
    2 libSystem.B.dylib 0x94f0bcc3 dispatch_queueinvoke + 163
    3 libSystem.B.dylib 0x94f0ba68 dispatch_workerthread2 + 234
    4 libSystem.B.dylib 0x94f0b4f1 pthreadwqthread + 390
    5 libSystem.B.dylib 0x94f0b336 start_wqthread + 30
    Thread 2:
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    1 com.apple.CoreFoundation 0x98afcddd __CFSocketManager + 1085
    2 libSystem.B.dylib 0x94f12fbd pthreadstart + 345
    3 libSystem.B.dylib 0x94f12e42 thread_start + 34
    Thread 3:
    0 libSystem.B.dylib 0x94ee58da machmsgtrap + 10
    1 libSystem.B.dylib 0x94ee6047 mach_msg + 68
    2 com.apple.CoreFoundation 0x98abd77f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x98abc864 CFRunLoopRunSpecific + 452
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    Thread 4:
    0 libSystem.B.dylib 0x94ee5922 semaphorewait_signaltrap + 10
    1 libSystem.B.dylib 0x94eeb3e6 pthreadmutexlock + 490
    2 com.apple.Foundation 0x90fea45f -[NSLock lock] + 201
    3 SFWordProcessing 0x00eea07d -[SFWPSpellThread pRun:] + 229
    4 com.apple.Foundation 0x90ff48d8 -[NSThread main] + 45
    5 com.apple.Foundation 0x90ff4888 _NSThread__main_ + 1499
    6 libSystem.B.dylib 0x94f12fbd pthreadstart + 345
    7 libSystem.B.dylib 0x94f12e42 thread_start + 34
    Thread 5: JavaScriptCore: FastMalloc scavenger
    0 libSystem.B.dylib 0x94f13806 _semwaitsignal + 10
    1 libSystem.B.dylib 0x94f134c2 pthread_condwait + 1191
    2 libSystem.B.dylib 0x94f15158 pthreadcondwait$UNIX2003 + 73
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    4 ??? 0x6920202f 0 + 1763713071
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    1 libSystem.B.dylib 0x94f0b718 pthreadwqthread + 941
    2 libSystem.B.dylib 0x94f0b336 start_wqthread + 30
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    eax: 0x1cc3f7d0 ebx: 0x0070974e ecx: 0x0070ddc4 edx: 0x00000000
    edi: 0x015e1dd0 esi: 0x1ab9e770 ebp: 0xbfffe458 esp: 0xbfffe438
    ss: 0x0000001f efl: 0x00010202 eip: 0x96395ed7 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x00000020
    Binary Images:
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    0x99468000 - 0x9955eff7 libGLProgrammability.dylib ??? (???) <82D03736-D30C-C013-BBB1-20ED9687D47F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
    0x9955f000 - 0x99596ff7 com.apple.CoreMedia 0.420.18 (420.18) <43747711-B334-B0C7-4971-15FA586DAFBF> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
    0x99597000 - 0x995b5ff7 com.apple.CoreVideo 1.6.0 (43.1) <1FB01BE0-B013-AE86-A063-481BB547D2F5> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x995b6000 - 0x995b6ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0xbb100000 - 0xbb103fe7 libLatinSuppConverter.dylib ??? (???) <59D12876-5E0C-803C-EC99-832012CF3416> /System/Library/CoreServices/Encodings/libLatinSuppConverter.dylib
    0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <D45B91B2-2B4C-AAC0-8096-1FC48B7E9672> /usr/lib/libSystem.B.dylib
    Model: MacBookPro3,1, BootROM MBP31.0070.B07, 2 processors, Intel Core 2 Duo, 2.6 GHz, 4 GB, SMC 1.18f5
    Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 256 MB
    Memory Module: global_name
    AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x87), Atheros 5416: 2.0.19.8
    Bluetooth: Version 2.2.4f3, 2 service, 0 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    PCI Card: pci168c,24, sppci_othernetwork, PCI Slot 5
    Serial ATA Device: ST9500420AS, 465.76 GB
    Parallel ATA Device: MATSHITADVD-R UJ-85J
    USB Device: Cruzer Micro, 0x0781 (SanDisk Corporation), 0x5151, 0xfa400000
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x1a100000
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x021a, 0x5d200000
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
    USB Device: DeathAdder, 0x1532, 0x0007, 0x1d100000

    Try the following:
    1 - go to your User/Library/Caches/com.apple.iweb folder and delete its contents.
    2 - delete the iWeb preference file, com.apple.iWeb.plist, that resides in your User/Library/Preferences folder.
    3 - reboot.
    4 - launch iWeb and see if there's been a change for the better.
    OT

  • IPhone 4 poor Battery Life & Intended Obsolescence

    I have two questions and will include clarifications/details.
    1) Why does my iPhone 4 have such poor battery life? I have had an iPhone 4 for a little over 2 years. I first noticed poor battery life a year and a half ago. I recently (two months ago) replaced my battery. The new battery still has the same very poor battery life problems. It does not last half a day if I use it at all. Before anyone asks, yes, I do constantly close my open applications when they are not in use. And yes, I had a brand new battery put in the phone 2 months ago. It only seemed to give me better battery life for a few days, and then it was back to very poor. Maybe it works for 6 hours now, when before the replacement it worked for 4.
    2) A larger question that probably can't really be answered here: Does Apple design iPhone's to break down and work poorly after 2 years? It seems to me, these phones are designed to be used for a year at full functionality, and then start losing speed and battery life. Don't get me wrong, I think the functionality of a new iPhone is 2nd to none, but the functionality of an iPhone after 18 months, is mediocre at best.

    tonefox wrote:
    I recently (two months ago) replaced my battery.
    You did it yourself?  As Apple does not supply spare parts, including batteries, to anybody, there is your first suspect for bad battery performance.
    I did not do it myself. I paid a local NYC iPhone service company. And please, what do you mean "there is your first suspect." Replacing the battery is quite easy and thousands of people have done it successfully with instructions from tutorials or sites like iFixit. Just because Apple doesn't sell the 3rd party batteries they put in their phones separately, doesn't mean tons of people haven't done it right (to the point that some can open well desgined storefronts in expensive neighborhoods in Brooklyn). You sound like a total shill. Give me evidence that replacing the battery yourself causes poor battery life. The battery I had taken out looked bad (it was slightly expanded), but the new one didn't give much improvement. Maybe an hour or two more power a day.
    Does Apple design iPhone's to break down and work poorly after 2 years?
    Don't be ridiculous. There are plenty of people still using 3G, 3GS and iPhone 4.  
    You don't be ridiculous. It may not be 100% intentional. I've heard talk about the iOS updates possibly being better designed for the new phones, so they inadvertantly become total power ***** on the older models. But this should be communicated if it is true. And I know tons of iPhone users in NYC. I know 0 who use a 3G or 3GS. And while I know quite a few people still with their 4 like me, 100% of them have horrible battery life.

  • Iphone 5 poor battery since iOS 8 updated Apple need to get this sorted as if ur on Internet on fone for 20 mins or so battery goes down very quickly and no it's not my battery I have 3 iphone 5 doing same

    Iphone 5 poor battery since iOS 8 updated Apple need to get this sorted as if ur on Internet on fone for 20 mins or so battery goes down very quickly and no it's not my battery I have 3 iphone 5 doing same Apple take note there's millions of people that need there done not to fully charge it then it goes flat within a hour and thats with a new battery fitted aswell

    brianbrew wrote:
    Apple take note there's millions of people that need there done not to fully charge it then it goes flat within a hour and thats with a new battery fitted aswell
    Take note that in the TOS that you agreed to when you joined the community that this is a user to user forum, and Apple does not participate. If you want Apple to take note of something, then you need to use the feedback page HERE, and click on the appropriate link.

  • Hey I m experiencing vry poor battery life on my newly purchased iPhone 4S. It's dropped by 10% within just 15 minutes of use over 2g. It's simply terrible. Plz apple fix it. I will regret my purchase if you don't fix it soon.

    Hey apple I m experiencing vry poor battery life on my newly purchased iPhone 4 S. I was vry happy initially with my purchase but
    now I m regretting it. Plz fix it soon. I m not upgrading 2 iOS 5.0.1 as it may further affect my battery life. The battery is draining at a phenomenal rate. Within HDTV 5 minutes if use it was down to 95% 4m 100% :( plz release the new version or I vil b in a great trouble.

    Apple is not here.
    Your complaints are falling on deaf ears here.
    If you are so unhappy take it back to Apple and either ask for your money back or for them to repair it. There is no other way.
    Allan

  • Poor battery life and WiFi connectivity on iPhone 5s

    I have bought a new iPhone 5s 16GB running iOS 8.1.2 3 days ago. The device that I have got has a poor battery life and WiFi connectivity. I have tried lots of methods given on the internet like turned off the auto-brightness, reset the phone to default settings.
    Then contacted the Apple Care for battery issue. They asked for the diagnostics to check the problem. They said its happening because of the crash of inbuilt app Springboard asked me to try "Set up as new iPhone". Even after doing all these, I am still getting battery not more than 4 hours.
    This is not expected from Apple. Such an awful experience on my first iPhone buying.

    Puneet_Agg wrote:
    I have bought a new iPhone 5s 16GB running iOS 8.1.2 3 days ago. The device that I have got has a poor battery life and WiFi connectivity. I have tried lots of methods given on the internet like turned off the auto-brightness, reset the phone to default settings.
    Then contacted the Apple Care for battery issue. They asked for the diagnostics to check the problem. They said its happening because of the crash of inbuilt app Springboard asked me to try "Set up as new iPhone". Even after doing all these, I am still getting battery not more than 4 hours.
    This is not expected from Apple. Such an awful experience on my first iPhone buying.
    Where exactly did you buy this new 5S?

  • Iphone 5 VERY short battery life since 6.0.2 update.. Is there anything to change that? :/

    Very short battery life on my iPhone 5 since 6.0.2 update. I got up this morning and it was only half an hour in use and it already lost 10% of battery life! Please fix that apple!

    Apple is still signing for 6.0.1 so you can RESTORE BACK to 6.0.1. Just download the 6.0.1 IPSW for your device and then press the shift key while pressing restore (on windows) which will open a window. Select the downloaded IPSW and you'll be back on 6.0.1. And since Apple is still signing 6.0.1 THIS IS NOT A HACK
    OR AN UNAUTHORIZED downgrade. So it DOES NOT void your warranty because Apple is allowing you to downgrade because they've allowed the 6.0.1 window to remain open. I did it for a friend's iPhone and it all worked out fine.

  • Battery Life on iPhone 5 with IOS 7.0.2

    Hi all,
    What's the average battery life on iPhone after the upgrade to IOS 7.0.2?
    I tried to put my phone (with 100% full battery) on Airplane Mode before I went to bed (around 11pm).
    When I checked my phone at 6.30am in the morning, it's only 1% battery left --> 7 hours on Airplane Mode???
    The next night, I put my phone on standby mode (Wifi on, Location Services Off, Bluetooth Off, 3G/4G off) same time (11ish)
    Next morning at 7am, 5% battery left --> 8 hours on standby with just Wifi On.
    I found it a bit weird because before the IOS 7 upgrade, if I put my phone on Airplane Mode, it will last for more than a day.
    Wondering if any of you guys has the same issue with the battery?
    Thanks.

    I received an iPhone 5 for Christmas and had an iPhone 4.S previously which had no battery issues at all.  The new phone is diabolical in terms of battery life.  I have done all the things that people recommend on here to try and extend the battery life but to no avail.  Just sitting overnight with nothing running in the background drains the battery considerably.   What else can I do?   I have AppleCare on this phone so the people there offer to replace the phone for me BUT the replacement phone does not arrive in a new box and the respresentative was very fuzzy about the fact he would/could not assure me I would receive a brand new phone in its' box.  He just kept saying it will be a 'replacement phone' which is totally unacceptable as this phone is unlocked so we paid full price for it.   The phone is not reliable - whilst out for a full day's ski-ing (I was not ski-ing, just hanging around!) and using the phone for very light Internet browsing and only a few short e-mails, the battery just drained away in front of my eyes so I had to turn it off completely as I have no car charger yet and certainly had not thought to take my electrical charger with me (we won't even talk about the stupidity of making the new charger not fit my other Apple products (three of them!).
    I really am so disappointed and don't know what to do next.   As BCCconvert asks, what can we do???  thanks for any help offered.

  • Poor battery life and high temperatures on MacBook Pro Retina 15"

    I'm having never-ending problems with poor battery life and high temperatures on a MacBook Pro Retina 15"
    I took it in for service and they told me it needed a new logic board and replaced it.  When I asked why they were vague about the reasons, they said "it just needed one, it failed some test".  I now have the computer back and it runs the same way it always did.  I bought this laptop because it was supposedly capable of high end video editing in 1080P (or so Apple's website claims) and also photo editing. 
    "The processor, graphics, all-flash architecture, memory, and display in the 15-inch MacBook Pro give you unprecedented mobile video editing capabilities. Super-responsive flash storage delivers up to nine streams of 1080p ProRes (HQ) content for multicam editing in Final Cut Pro X,3 while the latest quad-core processors on the 15-inch MacBook Pro decode multiple streams of video, and a powerful GPU renders millions of pixels onto the screen. With flash storage that offers up to four times the performance of a traditional hard drive,1 you can even edit four streams of uncompressed 8-bit 1080p HD video, right from the internal storage on your 15-inch MacBook Pro with Retina display.4"
    However, when I'm just browsing the web and emailing it runs quite warm and battery life is quite poor.  Sometimes doing those same activities I would say it gets so warm it's almost uncomfortable to have on your lap and the fans are running fast enough to become noticably noisy.  I'm also driving only one screen at and a time and I heard that the MacBook Pro can supposedly do three screens.
    If actually try to do something like video editing with final cut pro the laptop gets really hot, the fans are on full blast and battery life drops to only an hour or two.  I think when I rendered just a 3 or 4 minute clip once I got less than hour of battery life.  I will have to time again.
    Anyway most people (including the sales guys) are telling me no way this is not normal.  When I play with demos in the store browsing the web they are not getting warm or hot to the touch.  My friend's 2013 MacBook Air is also NOT getting warm to the touch doing the same activities.
    I installed iStat Pro so I could check the temperature and fan speeds.  I'm seeing temperatures of 70+ on the GPU, 85+ on the GPU diode and 65+ on the CPU heatsink along with elvated fan speeds above 5K which becomes noticeably noisy.  I understand that might be normal for the most processor intensive tasks but it really doesn't seem right for just light web browsing and e-mailing.  (I also may have viber and skype open but that shouldn't matter).  CPU usage is usually running between 2-10% as this is all happening to.
    Furthermore, straight from the specs:
    Intel HD Graphics 4000
    NVIDIA GeForce GT 650M with 1GB of GDDR5 memory and  automatic graphics switching
    I am assume "GPU" and "GPU diode" are temp measurements on the discrenete NVIDIA video card, especially since MacBook Airs from the same and newer generatio do not have this reading.  Since Apple Claims the graphics "automatically switches" it seems all the harder to believe the GPU is reaching 85+ when in theory it shouldn't even be activated.  I mean, shouldn't the INtel HD Graphics 4000 be capable of simple web browsing and e-mailing?  Especially with only one screen activated (be it it the internal or an external)?
    What should I do here?  When I asked the repair guys "OK well what is the normal operating temp range for the various sensors" they said "Sorry Apple doesn't provide that info". 

    Yes I have.
    Just web browsing and basically doing nothing I'm hear a lot of aduible fans, I'm getting 85C+ on GPU diode, 65+ on cpu heatsink.  I since installed anohter program that shows me not just the CPU heatsink but the cores and the cores are at 90C+.
    Seems like a lot of heat for doing nothing.  Not only that but I have these problems with no external monitor while on battery power too.
    I don't know what to do.  They already replaced the logic board.  Others seem to get advertised battery life out of Apple products and not have products that get **** near hot enough to burn you while just web browsing or watching a movie let alone advertised tasks like Photoshop and Final Cut Pro.

  • Has anyone found a solution to the poor battery life in Mavericks?

    Hi all,
    I was wondering if anyone has found a reliable solution to the poor battery life after updating to Mavericks. I tried to have the Mac shutdown by letting it go all the way dead and then charge it back up but it still is lousy. To literally see the battery guage go down in such a short period of time is surprising as I didn't have this in my previous OS. My machine is a five month old Macbook Pro Retina. I want to say I started seeing this change after installing the last Mail update for Mavericks. I definitely didn't encounter it after the initial update to Mavericks.
    Thoughts, comments, ideas?
    Ed

    Read through the posts on the right side of the page under 'More Like This'. Several fixes have been mentioned amongst them. But as there was an issue in Mountain Lion that was rectified with an update then it may just be a case of waiting to see if Apple issue a solar update for Mavericks. Remember it has only been out two weeks so I would doubt that if there is an update coming for it that they would release it without thorough testing.
    Cheers
    Pete

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