Very poor mobile coverage in the house

Despite apparently reasonable network coverage for this area, we struggle with making and receiving calls.
A local friend was issued with some form of booster box by EE. How do we go on about getting one?
It seems crazy that we recently took out new contacts with 4G coverage and bought new handsets to benefit, but can't get good phone calls!
Thanks for any advice.

No network can guarantee that you can get a signal inside a building of any kind, only outside your home. There are a few phones, that have wifi calling, but you will have to ring EE to see if they can supply you with a booster, unfortunately. What phone do you have?
 

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