Very slow connection after phone line repair

I had my phone line repaired yesterday with new cabling and new BT box for phone and computer.My phone is fine, but the hub for my broadband does not appear to be ok. the phone symbol on the hub did not light up at all this morning, and after restarting the hub and going back to default settings it is now glowing orange only. It was ok yesterday after being fixed. Very slow connection now. Should i keep everything on to see if it will right itself, or re-start yet again?
I have been looking on BT's options for fixing but can't seem to find anything. the connections in my area are fine so it can't be an outside fault

Which home hub do you have? Did you recently re-contract or change your package, as that will affect your hub phone.
As for the speed issue, it should get better if you leave it alone.
See Why has my speed dropped
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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Apple track pad very slow connecting after sleep

I have a late 2009 iMac (11,1) running10.10.1. It is very slow (5 to 35 seconds) connecting to my Apple trackpad whether I am logged in when I put the iMac to sleep or whether no one is logged in. I have run EtreCheck and am including the output. I would appreciate anyone offering advice on what to do to get my trackpad to connect quickly.
Thanks,
Hugh McCutchen, Jr.
Problem description:
OS X 10.10.1 takes 5 to 35 seconds to find my Apple trackpad after putting the iMac to sleep.
EtreCheck version: 2.1.1 (104)
Report generated December 6, 2014 at 2:56:37 PM PST
Hardware Information: ℹ️
iMac (27-inch, Late 2009) (Verified)
iMac - model: iMac11,1
1 2.8 GHz Intel Core i7 CPU: 4-core
12 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
BANK 0/DIMM1
4 GB DDR3 1067 MHz ok
BANK 1/DIMM1
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4850 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 18:49:12
Disk Information: ℹ️
APPLE HDD HUA722010CLA330 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Oz (disk0s2) / : 999.35 GB (827.58 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
American Power Conversion Back-UPS ES 750 FW:841.I2 .D USB FW:I2
Fujitsu Takamisawa Component Apple Optical USB Mouse
USB Keyboard + 3P HUB
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.firmtek.driver.FT_ATA_Sil3112 (5.3.0) [Support]
[not loaded] com.firmtek.driver.Sil3112DeviceNub (5.3.0) [Support]
[not loaded] com.kensington.mouseworks.iokit.KensingtonMouseDriver (3.0) [Support]
[not loaded] com.ni.Fantom.nxtfwdl (1.1.1) [Support]
[not loaded] com.palm.ClassicNotSeizeDriver (3.2) [Support]
/System/Library/Extensions/KensingtonMouseDriver.kext/Contents/PlugIns
[not loaded] com.kensington.mouseworks.driver.ADBID32Mouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.ADBID32MouseX1 (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.ADBID4Mouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.ADBID4MouseX1 (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.KMWBluetoothHIDMouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.KMWBluetoothOldHIDMouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.KMWUSBHIDMouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.USBMouseX1 (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.VirtualMouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.VirtualMouseX1 (3.0) [Support]
[not loaded] com.kensington.mouseworks.iokit.KensingtonMouseDriverX1 (3.0) [Support]
Launch Agents: ℹ️
[running] com.bjango.istatmenusagent.plist [Support]
[running] com.brother.LOGINserver.plist [Support]
[loaded] com.citrix.AuthManager_Mac.plist [Support]
[running] com.citrix.ReceiverHelper.plist [Support]
[running] com.citrix.ServiceRecords.plist [Support]
[running] com.ecamm.iglasses3agent.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[running] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.barebones.authd.plist [Support]
[loaded] com.barebones.textwrangler.plist [Support]
[running] com.bjango.istatmenusdaemon.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
[invalid?] com.shirtpocket.backupbytime.plist [Support]
User Login Items: ℹ️
SMARTReporter ApplicationHidden (/Applications/SMARTReporter/SMARTReporter.app)
InstUtilLaunch Application (/Library/Printers/Brother/Utilities/InstallUtility.app/Contents/Resources/Inst UtilLaunch.app)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.1 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Support]
OVSHelper: Version: 1.1 [Support]
RealPlayer Plugin: Version: Unknown [Support]
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
DivXBrowserPlugin: Version: 2.2 [Support]
LogMeIn: Version: 1.0.298 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
CitrixICAClientPlugIn: Version: 11.8.0 - SDK 10.7 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
GarminGpsControl: Version: 2.9.2.0 Release [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Yahoo! Installer 3: Version: 1.0.128 [Support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
WebEx: Version: 1.0 [Support]
Safari Extensions: ℹ️
Translate
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
DivX [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Folding@home [Support]
Growl [Support]
Java [Support]
Kensington MouseWorks [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Oz: Disk size: 999.35 GB Disk used: 171.76 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 57
Oldest backup: 2014-05-05 03:43:59 +0000
Last backup: 2014-12-06 22:48:42 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 171.76 GB X 3)
Top Processes by CPU: ℹ️
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      2% SystemUIServer
      1% iStatMenusDaemon
      0% fontd
      0% powerd
Top Processes by Memory: ℹ️
271 MB mds_stores
206 MB com.apple.WebKit.WebContent
193 MB Safari
168 MB softwareupdated
168 MB SystemUIServer
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5.35 GB Free RAM
4.87 GB Active RAM
1.56 GB Inactive RAM
1.10 GB Wired RAM
46.17 GB Page-ins
66 KB Page-outs
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Dec 6, 2014, 09:41:20 AM NETserver_2014-12-06-094120_OZ-2.crash
Dec 4, 2014, 08:07:59 PM Self test - passed

Try the basics first:
   Change your router channel number. Most times this works & is all you have to do.
Disconnect & reconnect your modem. unplug it for about 10 seconds. Plug it back in. Do the same for Apple’s routers. Wait for everything to reboot.
System Preferences>Network
Click the Assist Me button.
In the next window that pops up, click the Diagnostic button & do the necessary.
Research Knowledge Base for network problems that pertain to the OS that is currently installed on your computer.   See these basic networking KB Articles: http://support.apple.com/kb/HT1401 AirPort troubleshooting guide
http://support.apple.com/kb/HT2712 Using network locations in Mac OS X
Manually provided DNS server addresses are higher priority than DHCP's
http://support.apple.com/kb/HT1714 Solutions for connecting to the Internet, setting up a small network, and troubleshooting
============================
What to do when you can't connect to the Internet
Also, run the Airport Utility app which is located inside the Utilities folder.
=====================
If using a Linksys router, contact LinkSys Customer Support and/or post in their forums.
If using Apple's Airport, please re-post over in one of the AirPort Forums.
====================
but i will then be without it for weeks which i cannot afford to miss at the minute,
If it does come down that, CALL AppleCare and request a replacement until yours is repaired.

Slow Broadband after phone line fault rectified

Joined BT Broadband Option 1 on 15/02/11, all was well with linespeed up to 6mbs while stabilising, On the 16/02/11 I reported a Phone fault (Broadband reverted to 135kbps) Phone fault was rectified on 18/02/11 and was told it would be 3 days before my broadband started to improve, it is now 24/02/11 and my Ip profile is still at the fail safe 135kbps, Anyone Help please.
Line state: Connected
Connection time: 0 days, 19:19:09
Downstream: 286.3 Kbps
Upstream: 440 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.5 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 26.3 dB / 23.2 dB
Line attenuation (Down/Up): 30.3 dB / 16.8 dB
Output power (Down/Up): 17.9 dBm / 12.9 dBm
FEC Events (Down/Up): 1528 / 2
CRC Events (Down/Up): 0 / 32
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 0 / 7
Error Seconds (Local/Remote): 0 / 0
Download speedachieved during the test was - 52 Kbps
For your connection, the acceptable range of speedsis 100-250 Kbps.
Additional Information:
Your DSL Connection Rate :286 Kbps(DOWN-STREAM), 440 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps
Thankyou chas2209
Solved!
Go to Solution.

Hello,
Your noise margin does seem high but the speed does take about 3-10 days to build up after faults. I had the same issue if you call tech help desk 0800 111 4567 they will be able to sent you profile higher.

Bridge for mac - Very slow connect after installing sd card

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Very slow connection even after upgrading firmware router WRT54G2 v1.5

Hi,
My connection is very very slow, even after upgrading firmware of a router WRT54G2 v1.5. I use a Mac, and Mac OS X 10.5.8.
I have also re-set the router and configured but it didn't work. Any other alternative to speed up my connection? Thanks!!

On the setup page,reduce the MTU to 1400,Under the Wireless tab..Wireless Network mode should be mixed...Provide a unique name in the Wireless Network Name (SSID) box.Set the Wireless channel to 11-2.462GHz...Click on Advanced Wireless Settings...Change the Beacon Interval to 75,Fragmentation Threshold to 2304,RTS Threshold to 2304.
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Mavericks install incomplete. No Apple installers on HD. Will I be able to upgrade to Yosemite and will it fix all that didn't install with Mavericks upgrade? Very slow connection speeds 30 hrs to download Mavericks. Tried re-install; no help/

Ever since upgrade to Mavericks I have been having problems which are too numerous to mention. I finally found a program from a UCBerkley professor called Pacifier which indicated 4000+ of 400,000+ files and folders did not install. I was unable to go further to try to fix everything because Pacifier can't find ANY Apple installers on my HD. It recommended I download the Mavericks installer without reinstalling to continue; however, after having done so (very slow connection; takes 30 hours to download) and although the installer appears in apps while downloading it disappears and NO Apple installer packages can be found on my hard drive. I tried to download Yosemite once and it indicated my system wasn't eligible for the upgrade. Its' download time was similar to Mavericks; 28+ hours.
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Regardless of how many files and apps I remove my memory is being eaten up to the point I can hardly do anything at all. There are no civil words for how frustrated I am. Someone please help me.
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Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer.

ARD 3.7.2 very slow connection on Lan

I'm running ARD 3.7.2 on MacBook Air (OSX 10.9.2) to connect mac mini (8gb / osx 10.9.2) very slow connection on LAN.
Mini connected to LAN 100Mbit Ethernet, MacBook connection is wi-fi

Ok, I solved it after doing some extensive Google searching. Still not sure why ARD went bonkers, but here's my fix.
1. Download the ARD 3.7.1 client drom the Apple downloads page and install it manually on the client machine.
2. Go back to the administrator machine and delete the computer client from the computers list.
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Still a mystery as to why ARD software itself will not create new client packages. I still haven't figured that part out. Downloading the standard client package from Apple is the only work around I know of so far. Good luck.

Very slow Safari after IOS8 Iphone 5S

Hello all
I live in Iraq, so basically internet here is very slow, however after installing IOS 8, Safari now is very very slow
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any one of you guys have similar issue ?

My iPad and iMac are really screaming after the update. My iPhone 4 is running more slowly. What's odd is that even with it right next to the AEBS it's running slow. The iPhone 4 is listed as 802.11 b/g/n in Airport Utility in the Advanced/Wireless Clients window. When it was running slow, the signal level was OK (actually good-about the same level as the iMac) but the noise was high so the signal to noise ratio was only between 12 and 20 dB. Also the rate was at 5 and staying there 9 (not sure what the rate number is but it was much smaller than all the others clients).
I turned WiFi OFF on the phone then back on again. When it came back, the signal to noise ratio was better (went to about 30-40 dB, and the rate went up to 58. Then after a few minutes, the signal to noise ratio went back to about 20 and the rate number dropped to 5 again.
I'm not sure what this all telling me exactly, but I agree the iPhone seems a bit slower. It's running quite a bit below my 60 day average for download and uplaod speeds - especially a ways away from the AEBS (new 5th gen). The other devices (iMac and iPad are performing as good and even a little better than their 60 day averages.

Help : very slow connection speed with AEBS and iMac

I connect to the internet using my newly purchased AEBS. I have a MacBook and an 24" iMac ( purchased in Nov 2007). My iMac showed very slow connecting speed of <1 MB/s download; with my MacBook placed just 1 foot from my iMac, the MacBook showed an amazing download speed of 20MB/s. If i connect the iMac to the AEBS using ethernet cable, it can get a very high speed.
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I am new to wireless, please help. I use iMac more than my MacBook at home.
Actually, i did not touch the any of the advance setting of the AEBS.

You know, I am experiencing the same problem. My wife's PC and iPhone are blazing fast, but my MacBook is accessing the internet at about dial-up speeds. Very frustrating and I haven't yet found the culprit.
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Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Very slow connection with Mifi 4510L??

I'm hoping someone here can give some guidance. I am having very slow connection with the 4510L we just got. Via test on speedtest.net I'm seeing download speed of .17 MBPS at times it was so slow the test was not completing. I normally have 1 or 2 bars on the mifi unit and have seen up to 3 at times. I drove into town and see the same range (1 to 3 bars). I have yet to see the 4G light come on except for prior to activation (would light solid green at times) since activating I have only seen the violet light for 3G.
Verizon advertises full service both around our city (Richmond, VA) and at my more remote location in Hanover. I have been through the recommended resets and nothing seems to improve the connection speed. Could the unit itself be defective? Also, I've noticed when I go to a location website it thinks I am in Pennsylvania when I am in Virginia. Could the Mifi be trying to connect to a signal in that location for some reason (was refurbished device)
Thanks for any help you can offer,
Brian

I was having problems but upgrading to 2.28 seems to have helped me in addition to a few other changes I made based on this review of the 4510L
http://www.anandtech.com/show/4500/novatel-wireless-mifi-4510l-review-the-best-4g-lte-wifi-hotspot/4
1) "selecting WPA2 Personal/PSK (AES)"
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3) "allowing for one to select between each network mode manually, so you can force 4G LTE, EVDO, 1xRTT, or all of the above. This is incredibly useful if you’re right at the cutoff for 4G LTE SINR" (that's WWAN Preferred Mode LTE only for me)
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It is my only internet service due to my semiremote location (no cable etc) and when I first got it as a replacement for my dependable 2200 I was about to pull all my hair out. I was "forced" into it because due to antenna issues on a local tower that supplies my 3G signal my 2200 wasn't even able to load my gmail account. Verizon very helpful on that - call us if its still an issue in a "few weeks"! However, when I inquired about the antenna's effect on a 4G signal, an intelligent tech was able to tell me that it was not the tower I would be getting a 4G signal off of - odd but I didn't question that possibility.
It runs very very warm but I suspect having it on the charger and using it almost all day is part of that. At first I was wondering if heat was part of the problem - going so far as to have it sitting on an ice pack to test that theory. Of course then I had to wonder if maybe I was freezing it -lol. I am careful to turn it off when I am done with it and take it off the charger for the night as well.
I've been on it most of the day and it seems to be behaving well - so fingers crossed

I am using ipod touch 4g 8 gb, with ios6 software. It is getting very very slow even after i reinstalled the software. Apps like temple run 2 and subway surfers are getting stuck and it is very very slow.My ipod has 2.6 gb free space.

I am using ipod touch 4g 8 gb, with ios6 software. It is getting very very slow even after i reinstalled the software. Apps like temple run 2 and subway surfers are getting stuck and it is very very slow.My ipod has 2.6 gb free space. What is the problem. I am not getting to know. Even after i reinstalled these apps it is still getting stuck and it is very very slow. Is this what i get after paying so much money for ipod. Is this what i get very poor perfomance.

Periodically double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod. This frees up memory. The 4G only has 256 MB of memory.
Next
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Helloo my name is jafthel i have problems with my ipod touch 4g. if you can help me how i can fix it or solution i will be very happy. the problem is: when i push some aplication my ipod is very slow i after 3 minutes it goback to the home screen.

helloo my name is jafthel i have problems with my ipod touch 4g. if you can help me how i can fix it or solution i will be very happy. the problem is: when i push some aplication my ipod is very slow i after 3 minutes it goback to the home screen.

Next try the remaining items of:
Apps crashing
See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

Tweak Firefox to very slow connection

Como configurar(no about:config) o meu firefox para conexões muito lentas?
Algo em torno de 32KBps?
Máximo de conexões? Pipeling? Requisições máximas, etc...
Obrigado desde já.
How to tweak(in about:config) Firefox to very slow connection?
Like 32KBps.
maxrequests? Pipeling(true or false)? MaxConn?
Thanks!

Olá sistematico,
Postei uma resposta [https://support.mozilla.org/pt-BR/questions/960088 neste outro tópico].
Aguardamos sua resposta nele, para que possamos lhe ajudar. =)
Abraços,
- Ralph

Very SLOW connection - 5 mbps download

Since November, 2014, I've been experiencing very slow connection.
Redlands, CA 92373
5 mbps download 30 mbps upload
Called the call center 5 times. Each time, just a bunch of rebooting the router & speedtest.net checking
A new Verizon router was installed and didn't improve anything.
Technician 1 visited and mentioned that there is a network hardware problem in the area and many people called in for slow connection issues. The technician rebooted the ONT box and said if the speed goes down again, the ONT box should be replaced. The speed went down as soon as the technical left.
Technician 2 visited and replaced the ONT box. Later that day, the speed went down to 5 mpbs for download.
It's so slow at the time of writing this that Facebook page is rendered with texts only.
Are there anyone from Redlands, CA area who have been experiencing the slow connection for a while?
I don't want to call in again to go thru another around of 1 hour long rebooting / resetting the router and chekcing the speedtest.net exercises.
I feel I am being ripped off because I am paying for 75/75.
I'm running out of patience and am considering to switch to Timewarner.

Oh Man this things popping out of everywhere!!!!!!!
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Very slow connection after phone line repair

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