Very slow downloads Network test says "can't connect to Apple"

Have a 1st generation ATV and it has been working great for years until now. When I have slow downloads so I go to "Test Network" and it fixes the problem, but not any more. Now it says "can't connect to Apple"
Funny thing is it can connect but it is very very slow!
I have tried most everything I can think of this has got me stumped!
-- Speed test on my network shows I am getting 12 Mb/s download speeds with Comcast cable
-- using an Apple Airport extreme
-- I have NOT done any changes to my network
-- Have done a factory reset on ATV
-- rebooted my Airport
-- Made sure all my updates have been done
-- Hooked ATV up with ethernet cable to network that just seemed to make to worse! strange?
-- look all very the boards
Does any one have any ideas?
Thanks!

I have the same experience, i.e., "Test Network" used to improve slow downloads, but now when I attempt it, the test download progress bar moves, but then I get the "can't connect to Apple" error message. I have not yet found a solution to this, however it may be related to the following problem:
ATV does not remember wireless network password.
▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔
I am having to re-enter the wireless network password every time the ATV starts up, and sometimes during startup it appears to be in a Catch-22 situation where it is trying to access the network but cannot because it has not yet let me manually enter the password, so it spends a long time with amber or amber plus white light blinking, and then more time with solid white light before finally showing the startup sequence, about half an hour after being switched on.
See post about password problem at http://discussions.apple.com/thread.jspa?messageID=13182180#13182180, which also lists my equipment.

Similar Messages

  • I can log into AppStore on my iPhone fine but when I download something it say 'can not connect to iTunes retry'

    I can log into AppStore on my iPhone fine but when I download something it say 'can not connect to iTunes retry' so I am stuck please help me guys

    Hi Grandmaz5,
    If you are having issues connecting to Facebook on your iPad, and you have already troubleshot the Facebook app itself, you may want to check the built-in iOS settings for Facebook; you may find the following article helpful:
    iOS: Using Facebook, Twitter, and other social network accounts
    http://support.apple.com/kb/HT5500
    Regards,
    - Brenden

  • Network diagnostics says can't connect to Brother server

    Everything was going fine for years when suddenly my Brother MFC-420CN won't print. It says "printer is offline". Status says "unable to connect to device". No problem with the USB cable. Downloaded and replaced the brother driver, deleted all other printer brands from my Library/Printer folder. Not sure how to get this going again, and need to print tonight in a big way. Anyone have any ideas??

    Thanks for the feedback. Apparently, the printer wasn't showing up or was listed, but grayed out, leading you to check the USB cable. Good computing.

  • I can not connect my ipad2 or my iphone 4s to itunes. when i connect either one it says "Can not connect beacause apple mobile device service has not started". PLEASE HELP!!!!

    I CAN NOT CONNECT MY IPAD 2 OR IPHONE 4S TO ITUNES TO SYNC. I WAS HAVING PROBLEMS WITH IT EARLIER AND FIXED THAT BUT NOW WHEN I CONNECT THEM BOTH THEY DO NOT CONNECT!!! CAN ANYONE PLEASE HELP!!

    There are instructions on this page for starting the AMDS, and how to set it to start automatically : http://support.apple.com/kb/TS1567
    For future info, typing in all capitals is considered SHOUTING

  • Having trouble with the iOS 8.1.1 download.  Very slow. Just keeps saying preparing update for about 4 hours now. Help

    Having trouble with the iOS 8.1.1 download.  Very slow. Just keeps saying preparing update for about 4 hours now. Help

    Hello there, Cmm405.
    If you're updating your iPad with an over-the-air iOS update, the following Knowledge Base article offers up some practical steps for troubleshooting some of the issues that can arise:
    Resolve issues with an over-the-air iOS update - Apple Support
    In your instance, these sections may prove particularly useful:
    Download takes a long time, or you can't reach update server
    iOS updates require a persistent Internet connection, and the time it takes to download the update will vary according to the size of the update and your Internet speed. You can use your device normally while downloading the iOS update, and iOS will notify you when you can install the update. To improve the speed of the download, avoid downloading other content.
    If you get a message that "an error occurred downloading iOS," try again later. If the issue persists, try updating your device in another network or use iTunes to update your device. Learn more about iOS updates.
    Update does not complete
    If you're installing the update and the progress bar appears to move slowly, be patient. The time an update takes depends on the size of the update and the number of files on the device.
    When you're updating over the air, keep your device connected to a power source so that it doesn't run out of power. If your device does run out of power, connect it to a power source and turn on the device to let the update or restore complete.
    If the update never completes and the progress bar hasn't moved for an extended time, try restarting your device. If you still see the issue after you restart, see what to do if your device appears frozen or won't start.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Very slow download speed with intermittent halts

    Need some help.
    I run Apple os/x latest version and have since yesterday begun to experience constant very slow download speeds.
    I have rebooted the router and I have reset it. I have tested with wireless and wired into router. No real change.
    The results are below and are pretty consistent no matter when or with what computer I test it with.
    This is very frustrating and I would like to know if anyone has experienced this and if there is anything I can do before calling for service.
    Thank you in advance.
    Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
    SendBufferSize set to [131768]
    running 10s outbound test (client to server) . . . . . 5.44Mb/s
    running 10s inbound test (server to client) . . . . . . 1.94Mb/s
    ------ Client System Details ------
    OS data: Name = Mac OS X, Architecture = x86_64, Version = 10.8.2
    Java data: Vendor = Apple Inc., Version = 1.6.0_37
    ------ Web100 Detailed Analysis ------
    Client Receive Window detected at 359104 bytes.
    10 Mbps Ethernet link found.
    Link set to Full Duplex mode
    Information: throughput is limited by other network traffic.
    Good network cable(s) found
    Normal duplex operation found.
    Web100 reports the Round trip time = 22.89 msec; the Packet size = 1448 Bytes; and
    There were 159 packets retransmitted, 288 duplicate acks received, and 394 SACK blocks received
    The connection stalled 9 times due to packet loss
    The connection was idle 2.01 seconds (16.75%) of the time
    This connection is sender limited 35.49% of the time.
    This connection is network limited 64.51% of the time.
    Excessive packet loss is impacting your performance, check the auto-negotiate function on your local PC and network switch
    Web100 reports TCP negotiated the optional Performance Settings to:
    RFC 2018 Selective Acknowledgment: ON
    RFC 896 Nagle Algorithm: ON
    RFC 3168 Explicit Congestion Notification: OFF
    RFC 1323 Time Stamping: ON
    RFC 1323 Window Scaling: ON
    Information: Network Middlebox is modifying MSS variable
    Server IP addresses are preserved End-to-End
    Information: Network Address Translation (NAT) box is modifying the Client's IP address
    Server says [71.100.xxx.xxx] but Client says [192.168.1.9]

    Both wired or wireless.
    auto - negotiate 
    Thank you.

  • Very Slow Downloads & Timeouts.......Interesting Info!

    Hi,
    Like many other users have posted I have been having problems with very slow downloads in the last few days and connection problems to the itunes store where the rest of the internet was fine.
    After trying disabling firewalls, upgrading to IE7 etc. etc. I tried using Anonymizer SSL to bypass my ISP and any country restrictions and create a direct pipe from my PC to the anonymizer servers in the USA. I should add I am in Japan by the way and access the US store but have had no problems up until a few days ago.
    Low and behold my download speed is back.
    I am awaiting a response from the ISP whether they have changed anything but I think it unlikely.
    So this leaves the following options for myself and other users:
    1) The ISP is capping traffic to itunes. Other American sites are unaffected so it is not a country specific problem.
    2) iTunes itself is denying a suitable level of service to users accessing the american store outside of the US based on IP address!
    These are the only two options I can think of right now. I believe number 1 is unlikely knowing my ISP but I will add to the post if that proves to be correct.
    If anyone has any more technical ideas why a normal ISP connection would be slow wheras a SSL tunnel direct to the states is faster I would be very interested to know and may help a lot of other people out who are outside the US and access the store.

    Hi spike_japan,
    Thanks for the info! However, I've been trying to find a software that does this for Mac comps, but i cant find one. Also, they only work when you want to surf the web anonymously.
    Can you enlighten me on how you bypassed your isp to connect straight to the anonymizer servers in the USA? I'm also using the iTunes store and for the past 2 weeks, i've been getting really slow downloads. I've been downloading a tv episode for over a week one - not one season, one episode. It says 80 hours remaining. So please help me out.
    I'm sure many peope are having this problem too. Thanks in advance.
    Ben

  • Why i have very very slow downloading speed on wifi on iphone5

    While on wifi I am experiencing very slow downloading speed on iPhone 5. My iPhone 5 is a brand new phone, I have to wait for hours to complete a running download of about 40mb or so. Please help me and tell me if there is any solution to that. On the same wifi network I have the new iPad and iPhone 4 and iPhone 4S, all are working perfectly getting perfect speed while downloading but I can't on iPhone 5.

    What you did was fine. Leopard is a little different to 10.4.11, but:
    Repairing permissions is an important part of regular maintenance, and should always be carried out both before and after any software installation or update.
    Go to Disk Utility (this is in your Utilities Folder in your Application folder) and click on the icon of your hard disk (not the one with all the numbers).
    In First Aid, click on Repair Permissions.
    This only takes a minute or two.
    Background information here:
    http://docs.info.apple.com/article.html?artnum=25751
    and here:
    http://docs.info.apple.com/article.html?artnum=302672
    If you were having any serious problems with your Mac you might as well complete the exercise by repairing your hard disk as well. You cannot do this from the same start-up disk. Reboot from your install disk (holding down the C key). Once it opens, select your language, and then go to Disk Utility from the Utilities menu. Select your hard disk as before and click Repair.
    Once that is complete reboot again from your usual start-up disk.

  • I can't read or download books all so says can't connect to iTunes

    I Can't read any book or download any new ones its also saying can't connect to iTunes please help

    Hi Mrstiddy,
    Welcome to the Support Communities!  If you are not able to connect to the iTunes Store to download iBooks, restart the device.  If the issue persists, try these additional steps:
    Can't connect to the iTunes Store - Apple Support
    http://support.apple.com/en-us/HT201400
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time. 
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    I hope this information helps ....
    - Judy

  • Very Slow Download Speed

    Hi,
    I am experiencing very slow downloading speeds, when I am just normally downloading something in Safari, or downloading a torrent with upto 100 seeders.
    The maximum download speed I have seen on my computer is 80kb/s, which is painfully slow for downloading the Adobe trials, when they reach about 1gb.
    I have a router, connected to 2 computers, and speedtest.net has told me that my download speed is 1mb/s.
    It seems like download speeds are being restricted to 80kb/s, so is there any way to 'unlock' full potential downloading speeds?
    Any help much appreciated!
    -Ollie
    Message was edited by: Ollie A

    I think you're making the same mistake a lot of people make.
    The maximum download speed I have seen on my computer is 80kb/s
    Safari reports downloads in kiloBYTES per second, not kilobits, so that 80KB/s translates to about 640 kilobits per second.
    downloading the Adobe trials, when they reach about 1gb
    Really? 1 gigabit per second? I assume that's a typo.
    speedtest.net has told me that my download speed is 1mb/s
    therefore your downloads are progressing at about 64% of maximum. That sounds about right - you won't get maximum throughput for every download - it will vary based on server location, network load and more.

  • I get constant buffering very slow downloads and the pinwheel.  is there a keystroke remedy for this??

    i get constant buffering very slow downloads and the pinwheel.  is there a keystroke remedy for this??

    No magical keystroke remedy. The causes for this can be complicated.
    http://www.thexlab.com/faqs/sbbod.html
    Also check the health of the drive with the free demo of SMART Utiltiy.
    http://www.volitans-software.com/smart_utility.php
    Only happening while on the Internet or all over the place? What's your Internet speed?
    http://www.speedtest.net/

  • MacBook Pro: Very slow download

    Hi, I'm experiencing very slow download speed with Macbook pro recently. Tried download the same file using a Window notebook worked fine. please help.
    I was downloading a spreadsheet from Hotmail: Download speed on Mac: 700b/s; Download speed on Window Notebook: 2Mb/s.

    That's insane.
    Are you sure you don't mean 30Mbps?
    Anyway, have you downloaded a test file hosted via ftp by your ISP?

  • TS3795 very slow downloads.....

    I'm getting very slow download speeds from my brand new iMac i7 27inch. where my pc is really fast on the same network. Makes no difference if I'm on wifi or ethernet... any advice?

    If you're using Google DNS, Open DNS, or similar free DNS services, this may be what is affecting you. Try puting in a static DNS setting such as the following:
    12.127.16.67
    209.244.0.3 - 209.244.0.4
    4.2.2.1 - 4.2.2.6
    For Mac users (Lion):
    System Preferences > Network
    Now make sure your appropriate connection you are utilizing whether it be your WiFi, Ethernet or otherwise is highlighted and currently active, then click "Advanced..."
    Click the DNS tab, and then click the "+" icon under DNS servers to add in one or more of the above static DNS IPv4 settings.
    Click "OK" and make sure to hit "Apply".
    Windows users:
    Follow these instructions to add in static DNS IP settings:
    http://windows.microsoft.com/en-US/windows7/Change-TCP-IP-settings
    My apologies, I don't have a Windows machine in front of my to walk you through the steps quickly.
    Hope this helps everyone, it worked for me! Went from 80 KB/s to 5 MB/s
    Please like this post if it fixed your issues!

  • E1200 router: very slow download speeds, ok uploady got

    I recently set up a new E1200 router to replace my old one. We are having problems with very slow download speeds (often <0.10 Mbps) even while the upload speeds are OK (8-10 Mbps). Our previous download speed over wifi was 10-15 Mbps.
    When I first set it up, the download speed was very poor on the initial computer. After fooling around, it was fine. I don't know what I did that made it speed up. However, my wife's computer has had very poor download speeds. After rebooting my computer, the download speed has also dropped bak to <0.10. I was able to stream Hulu on my Wii just fine an hour ago.
    What could the problem be?

    So we could have this isolated, check how much speed you’re getting straight to the modem so we’ll have some point of comparison that from your internet provider. If through the router, you have struggles with not getting an acceptable value for download speed especially if it only happens with the wireless connection, you can try these: change the wireless channel and the wireless security on the router. If on the router, you have the channel set to auto by default change it to (3,6,9,11), just have to play around with it. Moreover, for the wireless security, select WPA2 Personal. If that doesn’t make any difference, update the firmware of the router, reset and have it reconfigured.

  • Ipod touch 1st generation says "can not connect to itunes store" when trying to get free apps.  we have a new computer and i downloaded the newest version of itunes...please help

    I bought my son a 1st generation Ipod touch off of Ebay.  We set it back to factory settings and downloaded the newest version of itunes.  Whenever he tries to download any apps it says "can not connect to itunes"  I have checked the wifi connection and that is working (he can get on safari) and we have the newest version of windows.  He was so excited to finally get his first Ipod and now cant do anything with it...please help

    Try  here:
    Can't connect to the iTunes Store
    What iOS is on the iPod (Setings>General>About>VERSION)?

Maybe you are looking for

  • KM Scheduler not working

    Hi all,                I have created a KM Scheduler and have also set the time table to it , but never runs at the scheduled time. And when I deploy from NWDS , I get the following errors. com.sap.portal.plugins.ConfigFrameworkArchiver > No privateA

  • Null is not an object

    I'm trying to make a very simple epub and am getting a "null is not an object" error. I am finding nothing on why I am getting this error. I have no footnotes, no embedded objects, just text. Anyone have an idea why this is heppening and how I can fi

  • The Comparison of IIS on Windows Server 2012 R2 and Websphere application Server on R6 or AS400

    Customer is looking for the internet application solution, and they would like to know the difference/ comparison of IIS on Windows Server and WAS on Linux.  I know it's hard to answer, but is there any data/document/information so that we could conv

  • Can't adjust icons in notification area.

    I right click on task bar and go into and change wheather to always hide, hide when inactive, or always show icons and click ok.  Then I'm back to the start menu box to click apply then ok to go back to the desktop.  When I click on apply or ok in th

  • How to left aligned fields label of panel form

    hi am in jdeveloper 11.1.1.6.0, how can i left aligned fields label of panel form