VERY SLOW iMac loses memory
My co-worker has an iMac G5 iSight 2.1GHz with 1.5 GB ram. She uses all the CS2 programs, Word, Mail, Safari, etc. All went well for 6 months. Then the slow down. She gets the beach ball and has to start closing programs to use even one at a time. She has Memory Stick installed to show her memory use and it starts gonging when she saves a photoshop document or tries to open an Illustrator document. Eventually, she has to restart during the day just to start over. It seems this computer is not handling memory well and won't release memory that's not being used anymore. I thought OSX was fixing this problem.
I have a G4 MDD dual 867 with 2 GB RAM and use MUCH MORE stuff than she does. I have maybe 15 programs open at one time and I NEVER have memory issues (same OS).
We've reset PRAM and SMU. We've repaired permissions. Is this all we're left with?
Jennifer
iMac G5 Mac OS X (10.4.8) Reluctantly let a PC in the house for the husband....
Does she do any maintenance on it?
I don't have those issues with my G-5 imac or my G-4 933 either but I let mine run 24/7. I generally have 8-10 applications running at once. Resetting the PRAM will have zero effect and resetting the SMU won't do any good either but it was certainly worth a try.
I would suggest she start by following the advice here:
http://www.thexlab.com/faqs/maintainingmacosx.html
Similar Messages
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Can anyone help with a very slow iMac?
I'm getting increasingly frustrated by this computer, it takes an age to start up and then the processor makes it's noise for quite some time before allowing me to do anything. Often the beachball is whirling around too. I'm pretty useless when it comes to computers. I ran the etrecheck software and have this info from it. Can anyone offer any suggestions please?
Problem description:
very slow start up and slow to respond. Processor seems to be working a lot
EtreCheck version: 2.0.11 (98)
Report generated 24 November 2014 19:11:43 GMT
Hardware Information: ℹ️
iMac (20-inch, Early 2008) (Verified)
iMac - model: iMac8,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR2 SDRAM 800 MHz ok
BANK 1/DIMM1
1 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 2600 Pro - VRAM: 256 MB
iMac 1680 x 1050
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 16 days 11:58:6
Disk Information: ℹ️
WDC WD3200AAJS-40VWA1 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (29.23 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
HP Photosmart C5200 series
Apple Inc. Built-in iSight
Samsung M3 Portable Samsung M3 Portable 500.11 GB
S.M.A.R.T. Status: Verified
Timmy Teabags (disk1s1) <not mounted> : 500.11 GB
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) Support
[not loaded] com.maudio.usb.keystudio49i.driver (1.8.1) Support
Startup Items: ℹ️
M-Audio Firmware Loader: Path: /Library/StartupItems/M-Audio Firmware Loader
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.bird.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.pluginkit.pkd.plist
[failed] com.apple.printtool.agent.plist
[failed] com.apple.sbd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist
[failed] com.apple.awdd.plist
[failed] com.apple.coresymbolicationd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.diagnosticd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.periodic-monthly.plist
[failed] com.apple.periodic-weekly.plist
[failed] com.apple.sandboxd.plist
[failed] com.apple.softwareupdate_download_service.plist
[failed] com.apple.spindump.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
[failed] org.cups.cupsd.plist
Launch Agents: ℹ️
[running] com.m-audio.keystudio49i.helper.plist Support
[invalid?] com.maintain.CocktailSystemEvents.plist Support
[invalid?] com.maintain.PurgeInactiveMemory.plist Support
[invalid?] com.maintain.Restart.plist Support
[invalid?] com.maintain.ShutDown.plist Support
[running] com.maintain.SystemEvents.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.maintain.HideSpotlightMenuBarIcon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.rogueamoeba.hermes.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
Spotify Application (/Applications/Spotify.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 71 Check version
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.12 Support
AdobePDFViewer: Version: 10.1.12 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Musicnotes: Version: 1.17.3 Support
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
M-Audio KeyStudio49i Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 319.21 GB Disk used: 289.98 GB
Destinations:
Studio External [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 289.98 GB X 3)
Top Processes by CPU: ℹ️
3% WindowServer
0% AppleSpell
0% fontd
0% notifyd
0% Google Drive
Top Processes by Memory: ℹ️
88 MB Mail
43 MB Spotify
30 MB mds
28 MB mds_stores
28 MB iTunes
Virtual Memory Information: ℹ️
271 MB Free RAM
456 MB Active RAM
500 MB Inactive RAM
400 MB Wired RAM
34.73 GB Page-ins
1.65 GB Page-outsYou only have 2GB of RAM, which is not enough to run OS X 10.10 smoothly (it's the bare minimum requirement to run it at all). Consider buying more at http://eshop.macsales.com (there are other vendors as well). Find the correct RAM for your model by searching for your iMac's model identifier - iMac8,1. Also look at their installation videos.
You have several failed Apple launch agents, you may need to re-install OS X to fix that. Boot the computer while holding down the Command ⌘ and R keys at the same time. This will boot to the Recovery partition. Choose the reinstall OS X option. -
Dreamweaver CC opening files very slow iMac with Fusion drive
I am working on a small website based off on Bootstrap 3. Now that I am almost done with the project opening files take a few seconds to open them (in code view). I have tried the various fixes like resolveremoteurltoipaddress=FALSE but still the files load very slow. On my Windows Machine it loads very fast and that machine is 4 years old. The iMac I am using at work is the latest version with decked out specs and only Dreamweaver CC and Edge Code have very slow opening of files. Creating new documents inside Dreamweaver CC is fast. Is there a way to make Dreamweaver open files faster? How to make it load faster, open documents faster, especially in code view. My initial thought is maybe its because I am linking to a few JS library like TypeKit and jQuery but I have not experience these problems on my Windows PC. Any help would be appreciated.
I am working on a small website based off on Bootstrap 3. Now that I am almost done with the project opening files take a few seconds to open them (in code view). I have tried the various fixes like resolveremoteurltoipaddress=FALSE but still the files load very slow. On my Windows Machine it loads very fast and that machine is 4 years old. The iMac I am using at work is the latest version with decked out specs and only Dreamweaver CC and Edge Code have very slow opening of files. Creating new documents inside Dreamweaver CC is fast. Is there a way to make Dreamweaver open files faster? How to make it load faster, open documents faster, especially in code view. My initial thought is maybe its because I am linking to a few JS library like TypeKit and jQuery but I have not experience these problems on my Windows PC. Any help would be appreciated.
-
Dreamweaver very slow when lose connection to intranet
When not connected or lose connection while intranet
documents are open,
id still like to be able to work in dreamweaver yet it is so
slow like it is trying to find the intranet every second.
At least it wont give a popup for every open file like
Dreamweaver mx2004. but it still runs very slow, like switching to
another application and then switching back to Dreamweaver8, the
document open becomes active after 20seconds so have to wait.
Intuitively at least for me, it would be nice if it only
bothered you when u tried to save the document, a message would
popup saying ' Orig document path could not be found'. I would stop
whatever background process is running slowing down dreamweaver.
Anyway to turn off whatever process this is?Hi Murray, the RAM comments were irrelevant, pointless. 32GB RAM vs 4GB RAM? Sorry, I worked at Microsoft and as a systems integrataion consultant for a number of years. 32bit programmes don't access RAM the same as 64bit, but, having 32gb with a 64Bit OS means RAM usage for a 32bit programme is better managed. Programmes and data files are on seperate drives. My data files kept are on 3 disk stripe sets.
The CSS files and the HTML file are on the same drive. AS an example of performance for data read/writes, I also use Photoshop CS6 to edit images in excess of 2gb in size containg multiple smart object, and I dont experience this type perormance lag.
In this case, RAM is mainly irrlevent because the file are small, approx 200kb total combined size. I mentioned RAM in my initial post because any time I've had problems with Adobe products before, I've always been asked how much RAM I have.
So, can we please drop RAM, and perhaps focus on the problem....
Dreamweaver, regardless of what background processes I have running, regardless of how much RAM I have, regardless of where the files are kept, has a significant performance hit when editing an HTML file with links to multiple CSS files. -
Looking for guidance to fix my VERY SLOW imac/osx mavericks
I installed Mavericks many months ago and was disappointed in how it just crippled my system. To date I've just muddled through. I've tried cleaning out some programs, but I'm not sure what I should keep and what I should ditch. I'm not also sure how much space I have or need for the programs I run. I just started using Adobe Creative Suite and those programs are very very difficult to work with - in any kind of timely manner. (which I need to do for my work) so I'm default to working on a PC (where I also have it installed)
I ran the etracheck that's been recommended in other discussions: Below is the result. Any help would be much appreciated. Thanks.
EtreCheck version: 1.9.15 (52)
Report generated September 4, 2014 at 6:37:19 PM EDT
Hardware Information: ?
iMac (27-inch, Mid 2010) (Verified)
iMac - model: iMac11,3
1 3.2 GHz Intel Core i3 CPU: 2 cores
4 GB RAM
Video Information: ?
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 4 days 8:31:25
Disk Information: ?
APPLE HDD HUA722010CLA330 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (318.14 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5680H
S.M.A.R.T. Status: Verified
USB Information: ?
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Western Digital My Passport 0746 1 TB
S.M.A.R.T. Status: Verified
disk2s1 (disk2s1) <not mounted>: 32 KB
disk2s2 (disk2s2) <not mounted>: 29 KB
disk2s3 (disk2s3) <not mounted>: 29 KB
disk2s4 (disk2s4) <not mounted>: 29 KB
disk2s5 (disk2s5) <not mounted>: 29 KB
disk2s6 (disk2s6) <not mounted>: 262 KB
disk2s7 (disk2s7) <not mounted>: 262 KB
disk2s8 (disk2s8) <not mounted>: 262 KB
HD1_Lora (disk2s10) /Volumes/HD1_Lora: 1 TB (467.04 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) Support
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) Support
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) Support
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) Support
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) Support
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) Support
[loaded] com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
[loaded] com.techsmith.TACC (1.0.2 - SDK 10.8) Support
[not loaded] com.wacom.kext.wacomtablet (6.1.5) Support
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) Support
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) Support
[not loaded] com.wdc.driver.USBHP (1.0.11) Support
[loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) Support
Startup Items: ?
HP IO: Path: /Library/StartupItems/HP IO
Problem System Launch Daemons: ?
[failed] com.apple.wdhelper.plist
Launch Daemons: ?
[running] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.fpsaud.plist Support
[not loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[invalid] com.oracle.java.Helper-Tool.plist
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[failed] com.vmware.launchd.vmware.plist Support
Launch Agents: ?
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.adobe.AdobeCreativeCloud.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[loaded] com.hp.messagecenter.launcher.plist Support
[invalid] com.oracle.java.Java-Updater.plist
[running] com.sophos.uiserver.plist Support
[running] com.wacom.wacomtablet.plist Support
User Launch Agents: ?
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[running] com.akamai.single-user-client.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ?
Garmin Express Service
Monotype SkyFonts
Dropbox
HP Scheduler
Internet Plug-ins: ?
WacomNetscape: Version: 1.1.0-5 Support
Google Earth Web Plug-in: Version: 6.0 Support
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
WacomSafari: Version: 1.1.0-5 Support
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
GarminGpsControl: Version: 4.1.0.0 Release - SDK 10.7 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions: ?
iSkyDeluxe
Searchme
Amazon Shopping Assistant
Ebay Shopping Assistant
Slick Savings
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins ?
Picasa: Version: 1.0 - SDK 10.4 Support
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes: ?
Akamai NetSession Preferences Support
Flash Player Support
Growl Support
MacFUSE Support
WacomTablet Support
Time Machine: ?
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 634.42 GB
Destinations:
My Passport for Mac [Network] (Last used)
Total size: 2 TB
Total number of backups: 53
Oldest backup: 2013-10-29 03:57:03 +0000
Last backup: 2014-04-22 09:31:43 +0000
Size of backup disk: Too small
Backup size 2 TB < (Disk used 634.42 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
2% WindowServer
0% Core Sync
0% Creative Cloud
0% InterCheck
0% Garmin Express
Top Processes by Memory: ?
147 MB Finder
139 MB Mail
102 MB Google Chrome
98 MB InterCheck
98 MB WindowServer
Virtual Memory Information: ?
126 MB Free RAM
1.00 GB Active RAM
872 MB Inactive RAM
629 MB Wired RAM
17.78 GB Page-ins
645 MB Page-outsYou need to completely uninstall everything Sophos. It is not needed on OS X and can negatively impact proper OS X operation and performance
http://www.sophos.com/en-us/support/knowledgebase/119182.aspx
You also need to completely unistall CleanMyMac2. Macpaw's uninstaller is garbage. Search for and Download and install an app called FindAnyFile and use this to search for a delete files with the names CleanMyMac2 and MacPaw to completely rid yourself of the piece of paid "garbageware".
FIndAnyFile
http://apps.tempel.org/FindAnyFile/
Apps like MacKeeper or any other maintenance apps like CleanMyMac 1 or 2, TuneUpMyMac, MacCleanse or anything like these apps, installed on your Mac, while they appear to be helpful, can do too good a job of data "cleanup" causing the potential to do serious data corruption or data deletion and render a perfectly running OS completely dead and useless leaving you with a frozen, non-functional Mac.
Plus, these type of apps aren't really necessary OR needed. They really aren't.
There are manual methods to clear off unnecessary data off of your Mac that are safer and you have complete control over your Mac and not just leave a piece of auto cleaning software in charge of clearing off data off of your Mac. Their potential of causing OS X issues outweighs the implied good and benefits these types of hard drive or memory "cleaning" apps are written to do.
These types of system 'cleaning" apps are very poorly written and are really a scam to rob newbie and novice Mac users of their hard earned cash for a poorly written maintenance program that will do much more harm to a perfectly normal running OS X system than the good that the app developers purport these types of apps will do.
Plus, the software companies that write these apps make it hard to easily uninstall these apps if something DOES go wrong and these apps work in a way where you have no recovery or revert function to return your Mac back to its former, working state in the event something does go wrong.
It is best to never, EVER download and install these types of apps.
The risk to your system and important data is too great a risk!
Here are some general tips to keep your Mac's hard drive trim and slim as possible
You should never, EVER let a conputer hard drive get completely full, EVER!
With Macs and OS X, you shouldn't let the hard drive get below 15 GBs or less of free data space.
If it does, it's time for some hard drive housecleaning.
Follow some of my tips for cleaning out, deleting and archiving data from your Mac's internal hard drive.
Have you emptied your Mac's Trash icon in the Dock?
If you use iPhoto or Aperture, both have its own trash that needs to be emptied, also.
If you store images in other locations other than iPhoto, then you will have to weed through these to determine what to archive and what to delete.
If you are an iMovie or Final Cut user, both have its own individual Trash location that needs to be emptied, too!
If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!
Delete any old or no longer needed emails and/or archive to disc, flash drives or external hard drive, older emails you want to save.
Look through your other Mailboxes and other Mail categories to see If there is other mail you can archive and/or delete.
STAY AWAY FROM DELETING ANY FILES FROM OS X SYSTEM FOLDER!
Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.
Again, archive to disc, flash drives, ext. hard drives or delete any old documents you no longer use or immediately need.
Look in your Applications folder, if you have applications you haven't used in a long time, if the app doesn't have a dedicated uninstaller, then you can simply drag it into the OS X Trash icon. IF the application has an uninstaller app, then use it to completely delete the app from your Mac.
To find other large files, download an app called Omni Disk Sweeper.
http://www.omnigroup.com/more
Download an app called OnyX for your version of OS X.
http://www.titanium.free.fr/downloadonyx.php
When you install and launch it, let it do its initial automatic tests, then go to the cleaning and maintenance tabs and run the maintenance tabs that let OnyX clean out all web browser cache files, web browser histories, system cache files, delete old error log files.
Typically, iTunes and iPhoto libraries are the biggest users of HD space.
move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive.
If you have any other large folders of personal data or projects, these should be archived or moved, also, to the optical discs, flash drives or external hard drive and then either archived to disc and/or deleted off your internal hard drive.
Moving iTunes library
http://support.apple.com/kb/HT1449
Moving iPhoto library
http://support.apple.com/kb/PH2506
Moving iMovie projects folder
http://support.apple.com/kb/ph2289
Good Luck! -
845PE very slow when accessing memory
I have a P4 3.0GHZ (1.5GHZ) on a P845PE MAX board that runs very slowly (20 minutes+) on memory intensive operations, although it is only using half the available physical memory. If I run exactly the same operation on another machine running a P4 1.8GHZ it takes about a minute.
My machine
P845PE MAX
P4 3.0 GHZ running at 400 = 1.5GHZ
Win98(SE)
AMIBIOS 3.4 (default settings)
Radeon 7000 AGP
2 Western Digital Hard drives (7,200rpm)
512MB DDR PC2700
PCI Modem
300W PSU(will need to check as maybe the 12V and 5V rails are 140W)
Any suggestionsInstalled a new PSU - No change still slow.
My estimate is that the CPU is fast when I do a Virus Scan it takes 18 minutes for about 10GB.
Now also tried a Celeron 2.4GHz, 128KB, Bus Speed 400MHz still slow on memory intensive operations. Virus scan takes 32 minutes.
Tested the memory using a tool that's been mentioned on this site Passed 5 times.
In Bios AMI 3.4 CPU L1+L2 Cache set to WriteBack.
Can't upgrade the Bios fails to boot up if I flash with 3.9 or 3.4 always have to recover, very scary!
As I've said running on Win98(SE) - could this be a problem on MyComputer it states the processor is x86 Family 15 Model 2 Stepping 9.
Thanks in anticipation -
Very slow iMac running OS X Mavericks, etrecheck
Please help! I went into Disk Utilities and ran the Repair Disk and got the message "The volume MacIntosh HD appears to be O.K." I downloaded Etrecheck and am attaching report. I can see I need to update Flash Player, but I need other suggestions with detailed instructions, if possible. Thanks
EtreCheck version: 1.9.12 (48)
Report generated July 12, 2014 at 6:08:04 PM EDT
Hardware Information:
iMac (21.5-inch, Mid 2011) (Verified)
iMac - model: iMac12,1
1 2.5 GHz Intel Core i5 CPU: 4 cores
4 GB RAM
Video Information:
AMD Radeon HD 6750M - VRAM: 512 MB
iMac 1920 x 1080
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 0:38:6
Disk Information:
WDC WD5000AAKS-402AA0 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (323.22 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-STDVDRW GA32N
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Western Digital My Passport 0746 500.07 GB
disk1s1 (disk1s1) <not mounted>: 32 KB
My Passport for Mac (disk1s3) /Volumes/My Passport for Mac: 499.94 GB (210.6 GB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Canon CanoScan
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
Launch Agents:
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
User Login Items:
iTunesHelper
Dropbox
WDDriveUtilityHelper
Internet Plug-ins:
FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
DivX Web Player: Version: 3.1.0.13 - SDK 10.5 Support
Flash Player: Version: 14.0.0.125 - SDK 10.6 Outdated! Update
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 163.94 GB
Destinations:
My Passport for Mac [Local] (Last used)
Total size: 465.61 GB
Total number of backups: 127
Oldest backup: 2012-04-29 20:05:59 +0000
Last backup: 2014-07-12 21:48:05 +0000
Size of backup disk: Too small
Backup size 465.61 GB < (Disk used 163.94 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
1% WindowServer
0% dpd
Top Processes by Memory:
135 MB com.apple.IconServicesAgent
102 MB mds_stores
86 MB Finder
74 MB Dropbox
53 MB Dock
Virtual Memory Information:
1.75 GB Free RAM
1.12 GB Active RAM
359 MB Inactive RAM
794 MB Wired RAM
354 MB Page-ins
0 B Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/ { next;} /(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Very slow iMac after installing internet security software
I purchased Kaspersky Internet Security for Mac and since installing it my iMac has been painfully slow, from turning on, to opening Apps or just viewing documents.
Has anyone experienced the same issue?Antivirus software is NOT needed if the Mac you are running is only running OS X. Antivirus apps interfere with normal performance and operation of a Mac because they program too many controls into the main OS X system software impacting general performance of your Mac.
Here are some of my tidbits of advice on how to avoid viruses in the future, if you encounter a virus, again.
Some anti-virus solutions can slow down your Mac, but to be honest, the best anit-virus app is you, the user and your brain.
Don't visit questionable websites or website you are unsure about.
Don't use Torrents or engage in "Torrenting"
Don't install pirated software or software downloaded from a questionable or unknown websites or untrutsted sources.
Java is still a vulnerability concern, if you do not need it, don't use it.
Use a browser filter and pop-up blocker
Don't open email attachments from email addresses that you do not recognize.
Install security updates when they become available
Educate yourself as to what threats are common and active.
In effect, use your own brain as the antivirus filter.
Follow that advise and in MOST cases, you will be fine and won't risk your Mac to potential Trojans, malware or viruses.
If you feel you need some baseline virus protection that is minimally invasive on the Mac OS X system, install
ClamXAV
http://www.clamxav.com/ -
Problem description:
I have a very slow imac. In particular chrome browser is slow. Programs such as microsoft office and itunes slow to open.
Help please?
EtreCheck version: 2.1.5 (108)
Report generated 1 January 2015 16:15:39 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (20-inch, Early 2008) (Verified)
iMac - model: iMac8,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM1
2 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 2600 Pro - VRAM: 256 MB
iMac 1680 x 1050
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 3:9:25
Disk Information: ℹ️
WDC WD3200AAJS-40VWA1 disk0 : (298.09 GB)
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.73 GB (136.36 GB free)
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Kernel Extensions: ℹ️
/Applications/Kies.app
[not loaded] com.devguru.driver.SamsungACMControl (1.2.58 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.2.58 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungComposite (1.2.58 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.2.58 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.2.58 - SDK 10.6) [Support]
/System/Library/Extensions
[loaded] com.Logitech.Control Center.HID Driver (3.3.0) [Support]
[not loaded] com.Logitech.Unifying.HID Driver (1.2.0) [Support]
[loaded] com.NCHSoftware.driver.SoundTapVirtualAudioDevice (1.0.0d1) [Support]
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist [Support]
Launch Agents: ℹ️
[loaded] com.coupons.coupond.plist [Support]
[running] com.epson.ecrp.launcher.plist [Support]
[loaded] com.epson.ews.launcher.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.Logitech.Control Center.Daemon.plist [Support]
[running] com.trusteer.rapport.rapportd.plist [Support]
[running] net.culater.SIMBL.Agent.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[running] com.trusteer.rooks.rooksd.plist [Support]
[running] com.wdc.WDDMservice.plist [Support]
[running] com.WesternDigital.WDSmartWareD.plist [Support]
User Launch Agents: ℹ️
[running] com.amazon.music.plist [Support]
[loaded] com.macpaw.CleanMyMac.helperTool.plist [Support]
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Support]
[running] ws.agile.1PasswordAgent.plist [Support]
User Login Items: ℹ️
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
SIMBL Agent Application (/Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Degrees UNKNOWN (missing value)
Music Manager UNKNOWNHidden (missing value)
Music Manager ApplicationHidden (/Users/[redacted]/Library/PreferencePanes/MusicManager.prefPane/Contents/Helpe rs/MusicManagerHelper.app)
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
StatusMenu Application (/Library/Application Support/WDSmartWare/StatusMenu.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
OfficeLiveBrowserPlugin: Version: 12.2.5 [Support]
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
RealPlayer Plugin: Version: Unknown
AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.6.6
GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
Use
Problem description:
I have a very slow imac. In particular chrome browser is slow. Programs such as microsoft office and itunes slow to open
EtreCheck version: 2.1.5 (108)
Report generated 1 January 2015 16:15:39 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (20-inch, Early 2008) (Verified)
iMac - model: iMac8,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM1
2 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 2600 Pro - VRAM: 256 MB
iMac 1680 x 1050
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 3:9:25
Disk Information: ℹ️
WDC WD3200AAJS-40VWA1 disk0 : (298.09 GB)
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.73 GB (136.36 GB free)
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Kernel Extensions: ℹ️
/Applications/Kies.app
[not loaded] com.devguru.driver.SamsungACMControl (1.2.58 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.2.58 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungComposite (1.2.58 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.2.58 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.2.58 - SDK 10.6) [Support]
/System/Library/Extensions
[loaded] com.Logitech.Control Center.HID Driver (3.3.0) [Support]
[not loaded] com.Logitech.Unifying.HID Driver (1.2.0) [Support]
[loaded] com.NCHSoftware.driver.SoundTapVirtualAudioDevice (1.0.0d1) [Support]
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist [Support]
Launch Agents: ℹ️
[loaded] com.coupons.coupond.plist [Support]
[running] com.epson.ecrp.launcher.plist [Support]
[loaded] com.epson.ews.launcher.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.Logitech.Control Center.Daemon.plist [Support]
[running] com.trusteer.rapport.rapportd.plist [Support]
[running] net.culater.SIMBL.Agent.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[running] com.trusteer.rooks.rooksd.plist [Support]
[running] com.wdc.WDDMservice.plist [Support]
[running] com.WesternDigital.WDSmartWareD.plist [Support]
User Launch Agents: ℹ️
[running] com.amazon.music.plist [Support]
[loaded] com.macpaw.CleanMyMac.helperTool.plist [Support]
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Support]
[running] ws.agile.1PasswordAgent.plist [Support]
User Login Items: ℹ️
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
SIMBL Agent Application (/Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Degrees UNKNOWN (missing value)
Music Manager UNKNOWNHidden (missing value)
Music Manager ApplicationHidden (/Users/[redacted]/Library/PreferencePanes/MusicManager.prefPane/Contents/Helpe rs/MusicManagerHelper.app)
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
StatusMenu Application (/Library/Application Support/WDSmartWare/StatusMenu.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
OfficeLiveBrowserPlugin: Version: 12.2.5 [Support]
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
RealPlayer Plugin: Version: Unknown
AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.6.6
GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 [Support]
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Growl [Support]
Logitech Control Center [Support]
MusicManager [Support]
Rapport [Support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
11% iTunes
1% WindowServer
1% rapportd
0% usbmuxd
0% fontd
Top Processes by Memory: ℹ️
290 MB Google Chrome
84 MB iTunes
70 MB Google Chrome Helper
37 MB WindowServer
24 MB MusicManagerHelper
Virtual Memory Information: ℹ️
71 MB Free RAM
1.26 GB Active RAM
593 MB Inactive RAM
224 MB Wired RAM
3.26 GB Page-ins
1.58 GB Page-outs
Diagnostics Information: ℹ️
Jan 1, 2015, 01:06:56 PM Self test - passed
r internet Plug-ins: ℹ️
Picasa: Version: 1.0 [Support]
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Growl [Support]
Logitech Control Center [Support]
MusicManager [Support]
Rapport [Support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
11% iTunes
1% WindowServer
1% rapportd
0% usbmuxd
0% fontd
Top Processes by Memory: ℹ️
290 MB Google Chrome
84 MB iTunes
70 MB Google Chrome Helper
37 MB WindowServer
24 MB MusicManagerHelper
Virtual Memory Information: ℹ️
71 MB Free RAM
1.26 GB Active RAM
593 MB Inactive RAM
224 MB Wired RAM
3.26 GB Page-ins
1.58 GB Page-outs
Diagnostics Information: ℹ️
Jan 1, 2015, 01:06:56 PM Self test - passedYou need to install more RAM.
Your year and model IMac can take a total of 6 GBs of RAM.
Correct, compatible and reliable Mac RAM can ONLY be purchased from online RAM sources Crucial memory or OWC (macsales.com).
The 6 GB RAM kit can be found here.
http://eshop.macsales.com/shop/memory/iMac/Intel_Core_2_Duo_PC2-6400
If you haven't use this application often, completely uninstall CleanMyMac.
Total, useless "junkware"/"Garbageware"/malware.
http://macpaw.com/support/cleanmymac-classic/knowledgebase/how-to-uninstall-clea nmymac-classic
http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2
Ditch ALL Googlewares. They are ALL a serious resource hog on the OS X system.
https://support.google.com/chrome/answer/95319?hl=en
https://support.google.com/drive/answer/2375081?hl=en
If you do not like Apple's Safari web browser, download, install and try Mozilla FireFox, instead.
The current, up-to-date version of FireFox is fully compatible with OS X and is regularly updated by the great developers of the Mozilla group.
I have, also, stopped using the Google search engine, regularly and use DuckDuckGo as my default search engine.
You have too many and duplicate user login/startup items.
Add or remove automatic items
Choose Apple menu > System Preferences, then click Users & Groups.
Select your user account, then click Login Items.
Do one of the following:
Click Add below the list on the right, select an app, document, folder, or disk, then click Add.
If you don’t want an item’s windows to be visible after login, select Hide. (Hide does not apply to servers, which always appear in the Finder after login.)
Select the name of the item you want to prevent from opening automatically, then click Delete below the list on the right. -
My imac is 6 years old. It has recently become very slow (not internet related). Can I add memory to speed it up? Other suggestions?
rehereford wrote:
It is a 1.83 GHz Intel core 2 duo Memory: 2GB 667 mhz DDR2 5SDRAM. How do I find out how much RAM and toatl and free hard disc space?
Several ways. Open a Finder window & the info will be at the very bottom of the window frame. Also, if you open Disk Utility, click your hard drive, the info will be listed in DU. If your HD is shown on your desktop, click on it. Also, the info can be found inside the System Profiler. -
IMac is very slow and sluggish, keeps churning when editing files or on internet
My iMac is running slow and sluggish, it takes several minutes to edit a word document or search the internet ... intermittently it runs great but productivity is near zero when to edit a sentence in a Word document takes several minutes. When typing an email the cursor stops and if you keep typing it eventually fills in what was typed even though you can't see it when typing. Ran Etrecheck ... report is attached.
Problem description:
iMac mid 2010 is running very slow … takes too long to edit documents and open internet sites … increased RAM a month ago from 4 to 12 GB
EtreCheck version: 2.1.8 (121)
Report generated March 6, 2015 at 8:25:35 AM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,3
1 3.2 GHz Intel Core i3 CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 3 days 23:34:34
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (636.35 GB free) - 523 errors
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
HP Officejet Pro 8500 A910
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Hewlett-Packard HP LaserJet Professional P1606dn
Neat NeatConnect Scanner
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) [Click for support]
Launch Agents: ℹ️
[loaded] com.carbonite.launchd.carbonitealerts.plist [Click for support]
[running] com.carbonite.launchd.carbonitestatus.plist [Click for support]
[running] com.citrixonline.GoToMyPC.LaunchAgent.plist [Click for support]
Launch Daemons: ℹ️
[running] com.carbonite.launchd.carbonitedaemon.plist [Click for support]
[running] com.citrixonline.GoToMyPC.CommAgent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.roamingclient.cell.mac.tm.roamingclient.plist [Click for support]
[running] com.tmobile-rocket20.zerocd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support] [Click for details]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.hp.printerAgent.plist [Click for support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 51 Check version
FlashPlayerDebugger-10.6: Version: 11.2.202.235 [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 11.2.202.235 Outdated! Update
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]
DirectorShockwave: Version: 11.5.9r620 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
3rd Party Preference Panes: ℹ️
Carbonite [Click for support]
Flash Player [Click for support]
GoToMyPC Preferences [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 363.00 GB
Destinations:
Taylor Technology Time Caps [Network]
Total size: 2.00 TB
Total number of backups: 91
Oldest backup: 2014-01-13 06:38:23 +0000
Last backup: 2015-03-06 14:07:22 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 363.00 GB X 3)
Top Processes by CPU: ℹ️
81% CarboniteDaemon
4% WindowServer
3% Neat
1% HP Scanner 3
0% Microsoft Word
Top Processes by Memory: ℹ️
3.05 GB Neat
1.46 GB CarboniteDaemon
232 MB Microsoft Word
232 MB Finder
219 MB WindowServer
Virtual Memory Information: ℹ️
327 MB Free RAM
4.78 GB Active RAM
4.18 GB Inactive RAM
1.15 GB Wired RAM
125.62 GB Page-ins
298 MB Page-outs
Diagnostics Information: ℹ️
Feb 12, 2015, 10:18:58 AM /Library/Logs/DiagnosticReports/Kernel_2015-02-12-101858_[redacted].panic [Click for details]Matt ... got it done, recovery repair said Hard Drive OK. Re-ran EtreCheck report attached ... still having the same issues. Everything is fully backed up to Carbonite and Time Machine ... let me know if you see other conflicts or if it is the hard drive I will work to get it repaired.
Thanks.
EtreCheck version: 2.1.8 (121)
Report generated March 6, 2015 at 9:28:28 AM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,3
1 3.2 GHz Intel Core i3 CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:2:41
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (643.46 GB free) - 21 errors
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
HP Officejet Pro 8500 A910
Apple, Inc. Keyboard Hub
Apple Inc. iPhone
Apple, Inc Apple Keyboard
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Hewlett-Packard HP LaserJet Professional P1606dn
Neat NeatConnect Scanner
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) [Click for support]
Launch Agents: ℹ️
[loaded] com.carbonite.launchd.carbonitealerts.plist [Click for support]
[running] com.carbonite.launchd.carbonitestatus.plist [Click for support]
[running] com.citrixonline.GoToMyPC.LaunchAgent.plist [Click for support]
Launch Daemons: ℹ️
[running] com.carbonite.launchd.carbonitedaemon.plist [Click for support]
[running] com.citrixonline.GoToMyPC.CommAgent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.roamingclient.cell.mac.tm.roamingclient.plist [Click for support]
[running] com.tmobile-rocket20.zerocd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.hp.printerAgent.plist [Click for support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 51 Check version
FlashPlayerDebugger-10.6: Version: 11.2.202.235 [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 11.2.202.235 Outdated! Update
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]
DirectorShockwave: Version: 11.5.9r620 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
3rd Party Preference Panes: ℹ️
Carbonite [Click for support]
Flash Player [Click for support]
GoToMyPC Preferences [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 355.88 GB
Destinations:
Taylor Technology Time Caps [Network]
Total size: 2.00 TB
Total number of backups: 91
Oldest backup: 2014-01-13 06:38:23 +0000
Last backup: 2015-03-06 14:07:22 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 355.88 GB X 3)
Top Processes by CPU: ℹ️
25% CarboniteDaemon
3% WindowServer
2% systemstatsd
1% launchd
0% HP Scanner 3
Top Processes by Memory: ℹ️
129 MB CarboniteDaemon
103 MB ocspd
77 MB Safari
52 MB Dock
39 MB mds_stores
Virtual Memory Information: ℹ️
9.94 GB Free RAM
1.48 GB Active RAM
539 MB Inactive RAM
922 MB Wired RAM
1.01 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 6, 2015, 09:24:22 AM Self test - passed
Feb 12, 2015, 10:18:58 AM /Library/Logs/DiagnosticReports/Kernel_2015-02-12-101858_[redacted].panic [Click for details] -
Early 2009 iMac is running very slow
My early 2009 is running very slow. Takes about a minute to open Safari upon start-up....even opening up folders from finder take a long time. Get the spinning beachball often. Opening websites takes 30-40 seconds sometimes....they do open eventually. I have run permissions repair from Disk Utility. Our iPad has no such problems. iMac is hardwired, iPad is wireless. I ran a report with "EtreCheck" but don't really understand what it is telling me. I have about 100GB of space left out of 300GB. Will attach "EtreCheck" report if I can figure out how!
Thanks so much for any help! Only recent changes I have made is upgrading iPhone and updating Charter Cable Security Suite.
Problem description:
iMac running extremely slow, e.g. Safari takes a minute to open upon start up…
EtreCheck version: 2.1.8 (121)
Report generated March 14, 2015 at 10:56:31 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (20-inch, Early 2009) (Verified)
iMac - model: iMac9,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1680 x 1050
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 0:37:58
Disk Information: ℹ️
WDC WD3200AAJS-40H3A0 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
B&F's Mac (disk0s2) / : 319.21 GB (100.33 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
Western Digital Ext HDD 1021 1 TB
disk1s1 (disk1s1) <not mounted> : 32 KB
WD Elements (disk1s3) /Volumes/WD Elements : 1.00 TB (407.60 GB free)
Apple Inc. Built-in iSight
Apple Inc. Keyboard Hub
Logitech USB RECEIVER
Apple Inc. Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Maxtor.driver.PowSecDriver (4.3.1) [Click for support]
[loaded] com.f-secure.kext.fsauth (1.0.0d1) [Click for support]
[not loaded] com.maxtor.iokit.IOFireWireMxBt (4.2.6) [Click for support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
MxBtDaemon: Path: /Library/StartupItems/MxBtDaemon
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.f-secure.relauncher.plist [Click for support]
[loaded] com.f-secure.trasher.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.f-secure.fsavd.dbhelper.plist [Click for support]
[running] com.f-secure.fsavd.plist [Click for support]
[loaded] com.f-secure.fsmac.firewall.plist [Click for support]
[loaded] com.f-secure.fsmac.fsupdated_guts2.plist [Click for support]
[loaded] com.f-secure.fsmac.licensetool.plist [Click for support]
[running] com.f-secure.orspclient.plist [Click for support]
[running] com.iobit.AMCDaemon.plist [Click for support]
[loaded] com.klieme.TimeMachineScheduler.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
User Launch Agents: ℹ️
[running] com.amazon.music.plist [Click for support]
[failed] com.google.GoogleContactSyncAgent.plist [Click for support] [Click for details]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.iobit.MacBoosterMini.plist [Click for support]
[failed] com.zeobit.MacKeeper.Helper.plist [Click for support] [Click for details]
[running] ws.agile.1PasswordAgent.plist [Click for support]
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
iTunesHelper UNKNOWN Hidden (missing value)
Messages Application (/Applications/Messages.app)
Dropbox Application (/Applications/Dropbox.app)
Skype Application (/Applications/Skype.app)
Charter Security Suite Application (/Applications/Charter Security Suite/F-Secure Mac Protection.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.2.1.11 [Click for support]
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
Silverlight: Version: 4.0.60310.0 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
iPhotoPhotocast: Version: 7.0
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Click for support]
CANONiMAGEGATEWAYDL: Version: 3.0.0.2 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User internet Plug-ins: ℹ️
WebEx: Version: 1.0 [Click for support]
Safari Extensions: ℹ️
AdBlock
Searchme [Adware! - Remove]
Browsing protection
3rd Party Preference Panes: ℹ️
Safe Anywhere Mac Settings [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
B&F's Mac: Disk size: 319.21 GB Disk used: 218.88 GB
Destinations:
WD Elements [Local]
Total size: 1.00 TB
Total number of backups: 142
Oldest backup: 2010-09-24 03:28:31 +0000
Last backup: 2015-03-14 14:11:02 +0000
Size of backup disk: Excellent
Backup size 1.00 TB > (Disk size 319.21 GB X 3)
Top Processes by CPU: ℹ️
3% WindowServer
0% AppleSpell
0% fontd
0% askpermissiond
Top Processes by Memory: ℹ️
90 MB Finder
52 MB WindowServer
47 MB Safari
43 MB mds_stores
41 MB Skype
Virtual Memory Information: ℹ️
37 MB Free RAM
522 MB Active RAM
503 MB Inactive RAM
382 MB Wired RAM
4.66 GB Page-ins
34 MB Page-outs
Diagnostics Information: ℹ️
Mar 14, 2015, 10:56:30 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105630_[redacted].crash
Mar 14, 2015, 10:56:20 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105620_[redacted].crash
Mar 14, 2015, 10:56:09 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105609_[redacted].crash
Mar 14, 2015, 10:55:58 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105558_[redacted].crash
Mar 14, 2015, 10:55:49 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105549_[redacted].crash
Mar 14, 2015, 10:55:38 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105538_[redacted].crash
Mar 14, 2015, 10:55:27 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105527_[redacted].crash
Mar 14, 2015, 10:55:00 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105500_[redacted].crash
Mar 14, 2015, 10:54:45 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105445_[redacted].crash
Mar 14, 2015, 10:54:37 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105437_[redacted].crash
Mar 14, 2015, 10:54:25 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105425_[redacted].crash
Mar 14, 2015, 10:54:14 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105414_[redacted].crash
Mar 14, 2015, 10:54:04 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105404_[redacted].crash
Mar 14, 2015, 10:53:32 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105332_[redacted].crash
Mar 14, 2015, 10:53:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105321_[redacted].crash
Mar 14, 2015, 10:53:10 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105310_[redacted].crash
Mar 14, 2015, 10:30:26 AM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-03-14-103026_[reda cted].crash
Mar 14, 2015, 10:16:07 AM Self test - passed
Mar 14, 2015, 09:33:17 AM /Library/Logs/DiagnosticReports/softwareupdated_2015-03-14-093317_[redacted].cp u_resource.diag [Click for details]
Mar 13, 2015, 02:25:12 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-03-13-142512_[redacted].crash
Mar 14, 2015, 10:55:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105517_[redacted].crash
Mar 14, 2015, 10:55:06 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105506_[redacted].crash
Mar 14, 2015, 10:53:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105353_[redacted].crash
Mar 14, 2015, 10:53:42 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105342_[redacted].crash
Mar 13, 2015, 12:35:19 PM /Library/Logs/DiagnosticReports/iTunes_2015-03-13-123519_[redacted].cpu_resourc e.diag [Click for details]
Mar 13, 2015, 11:37:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-13-113752_[reda cted].crashI am having the same issue. I am going through some of the things listed above. When doing the Go To Folder portion of the Adware tutorial none of those files existed on my iMac. I will do the rest but was wondering if you can see any clear problems from my EtreCheck report. Thanks!
Problem description:
slow imac
EtreCheck version: 2.1.8 (121)
Report generated March 24, 2015 at 11:33:34 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
DELL SE198WFP 1440 x 900 @ 60 Hz
System Software: ℹ️
OS X 10.10.3 (14D105g) - Time since boot: 14:29:35
Disk Information: ℹ️
ST3500418ASQ disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (47.13 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.microsoft.VirtualPC.Networking (7.0.0) [Click for support]
[not loaded] com.microsoft.VirtualPC.OSServices (7.0.0) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.SAVD (1.0.0d1 - SDK 10.6) [Click for support]
[not loaded] com.eltima.SyncMate.kext (0.2.4b14) [Click for support]
[not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.1) [Click for support]
[not loaded] com.leapfrog.codeless.kext (2) [Click for support]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.0.1) [Click for support]
[not loaded] com.logmein.driver.LogMeInSoundDriver (1.0.0) [Click for support]
[loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.7) [Click for support]
[loaded] com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7) [Click for support]
[not loaded] com.wdc.driver.1394HP (1.0.8) [Click for support]
[not loaded] com.wdc.driver.IOFireWireWDHID (1.1.2) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.10) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.cloudphotosd.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.marcoagent.plist
[killed] com.apple.photolibraryd.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
6 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.geod.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[failed] com.apple.smbd.plist [Click for details]
[killed] com.apple.wdhelper.plist
[killed] org.cups.cupsd.plist
7 processes killed due to memory pressure
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[failed] syncmateStarter.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.sonos.smbbump.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[failed] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support] [Click for details]
[failed] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support] [Click for details]
[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support] [Click for details]
[running] com.spotify.webhelper.plist [Click for support]
[loaded] uk.co.markallan.clamxav.freshclam.plist [Click for support]
User Login Items: ℹ️
Google+ Auto Backup Application (/Applications/Google+ Auto Backup.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
Actions Server Application (/Applications/Actions Server.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30214.0 - SDK 10.6 [Click for support]
DirectorShockwave: Version: 12.1.5r155 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 - SDK 10.6 [Click for support]
NugsterPlugin: Version: Unknown - SDK 10.6 [Click for support]
Dashlane: Version: Dashlane 1.0.0 - SDK 10.10 [Click for support]
Safari Extensions: ℹ️
Buffer
QuickTu
Evernote Web Clipper
Dashlane
defaultsearch
DuckDuckGo
Save to Pocket
AdBlock
Tumblr+
Audio Plug-ins: ℹ️
VolumeLogic: Version: Unknown [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 452.11 GB
Destinations:
Seif Capsule [Network]
Total size: 997.71 GB
Total number of backups: 56
Oldest backup: 2014-09-15 09:31:01 +0000
Last backup: 2015-03-24 14:59:12 +0000
Size of backup disk: Too small
Backup size 997.71 GB < (Disk used 452.11 GB X 3)
Top Processes by CPU: ℹ️
35% WindowServer
23% clamscan
11% Google Chrome
2% mds
1% coreaudiod
Top Processes by Memory: ℹ️
116 MB Google Chrome
115 MB TweetDeck
74 MB Google Chrome Helper EH
74 MB Google Chrome Helper
51 MB clamscan
Virtual Memory Information: ℹ️
90 MB Free RAM
979 MB Active RAM
772 MB Inactive RAM
962 MB Wired RAM
47.27 GB Page-ins
1.00 GB Page-outs
Diagnostics Information: ℹ️
Mar 23, 2015, 09:23:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.preferences.internet accounts.remoteservice_2015-03-23-212302_[redacted].crash
Mar 23, 2015, 08:55:04 PM Self test - passed
Mar 23, 2015, 01:05:28 PM /Library/Logs/DiagnosticReports/Pages_2015-03-23-130528_[redacted].hang
Mar 23, 2015, 10:34:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-03-23-103413_[reda cted].crash
Mar 21, 2015, 07:17:12 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-21-191712_[redacted].panic [Click for details]
Mar 21, 2015, 01:41:17 PM /Library/Logs/DiagnosticReports/TweetDeck_2015-03-21-134117_[redacted].cpu_reso urce.diag [Click for details] -
Some time ago I opened a link in an email from a friend and later found out that his email address had been hijacked. The site the link took me to seemed innocuous, but ever since it seems that from time to time that my internet connection is very slow, as if there is not enough band width. Is it possible that my computer is infected with some sort of malware? How can I determine that? If it is infected how can the malware be removed?
Here is the report.
Problem description:
I clicked on a link in a email from a hacked email account and since then my internet connection runs very slow at times. I am concerned that my iMac may be infected with some sort of Malware
EtreCheck version: 2.1.6 (109)
Report generated January 21, 2015 at 12:26:10 PM MST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 1:8:36
Disk Information: ℹ️
WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (398.65 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
PIONEER DVD-RW DVRTS09
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.symantec.kext.SymAPComm (12.7.1f4 - SDK 10.8) [Support]
[loaded] com.symantec.kext.filesecurity (12.7f4 - SDK 10.8) [Support]
[loaded] com.symantec.kext.fw (5.3.1f4 - SDK 10.8) [Support]
[loaded] com.symantec.kext.internetSecurity (5.4f4 - SDK 10.8) [Support]
[loaded] com.symantec.kext.ips (3.9.2f1 - SDK 10.8) [Support]
[loaded] com.symantec.kext.pf (5.7.1f4 - SDK 10.8) [Support]
/System/Library/Extensions
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) [Support]
Launch Agents: ℹ️
[running] com.brother.LOGINserver.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.symantec.errorreporter-periodicagent.plist [Support]
[loaded] com.symantec.nis.application.plist [Support]
[running] com.symantec.uiagent.application.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.fitbit.galileod.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[running] com.sec.faxdb.plist [Support]
[running] com.symantec.deepsight-extractor.plist [Support]
[loaded] com.symantec.errorreporter-periodic.plist [Support]
[loaded] com.symantec.liveupdate.daemon.ondemand.plist [Support]
[loaded] com.symantec.liveupdate.daemon.plist [Support]
[invalid?] com.symantec.MissedTasks.plist [Support]
[not loaded] com.symantec.nav.migrateqtf.plist [Support]
[invalid?] com.symantec.Sched501-1.plist [Support]
[running] com.symantec.sharedsettings.plist [Support]
[running] com.symantec.symdaemon.plist [Support]
[invalid?] com.symantec.symSchedDaemon.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.google.GoogleContactSyncAgent.plist [Support]
User Login Items: ℹ️
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: Version 1.1.6 [Support]
GarminGpsControl: Version: 2.9.3.0 Release [Support]
NortonInternetSecurityBF: Version: 1.11.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Support]
Safari Extensions: ℹ️
Norton Internet Security [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Norton\nQuickMenu [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 100.60 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 1.00 TB
Total number of backups: 15
Oldest backup: 2013-08-01 22:49:49 +0000
Last backup: 2014-11-06 19:34:10 +0000
Size of backup disk: Adequate
Backup size 1.00 TB > (Disk used 100.60 GB X 3)
Top Processes by CPU: ℹ️
5% WindowServer
1% Fitbit Connect Menubar Helper
0% fontd
0% AppleSpell
0% launchservicesd
Top Processes by Memory: ℹ️
580 MB com.apple.dock.extra
322 MB SymDaemon
206 MB Google Chrome
168 MB spindump
155 MB mds_stores
Virtual Memory Information: ℹ️
7.46 GB Free RAM
2.59 GB Active RAM
1.51 GB Inactive RAM
1.05 GB Wired RAM
2.56 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Jan 21, 2015, 11:23:52 AM /Library/Logs/DiagnosticReports/rpcsvchost_2015-01-21-112352_[redacted].cpu_res ource.diag [Details]
Jan 21, 2015, 11:18:14 AM Self test - passed -
My mid 2010 iMac is running very slow.
I have done all the usual things such as checking the disk is clean, closing unnecessary programmes etc. I would rather not replace what seems to be a good machine. Any ideas? Below is an etrecheck report on the machine:
Problem description:
I have 21.5 inch mid 2010 iMac running Yosemite. Its very slow, programmes keep crashing etc. Could you recommend any fixes rather than me having to buy a new one? The HD is less than half full.
EtreCheck version: 2.1.5 (108)
Report generated 1 January 2015 12:26:08 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2010) (Verified)
iMac - model: iMac11,2
1 3.2 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 20:6:21
Disk Information: ℹ️
WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 999.01 GB (661.46 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 999.35 GB Online
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
TOSHIBA External USB 3.0 1 TB
EFI (disk2s1) <not mounted> : 210 MB
TOSHIBA EXT (disk2s2) /Volumes/TOSHIBA EXT : 999.86 GB (581.54 GB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.9) [Support]
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.0.1) [Support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.2) [Support]
[loaded] jp.co.toshiba.driver.ToExtCmd (1.0.2) [Support]
Startup Items: ℹ️
AGMacFSWatcher: Path: /Library/StartupItems/AGMacFSWatcher
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[running] jp.co.Toshiba.autorun.plist [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.avast.userinit.plist [Support]
[running] com.delicioussafari.DeliciousSafariAgent.plist [Support]
[running] com.epson.epw.agent.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.anchorfree.ajaxserver.plist [Support]
[loaded] com.avast.init.plist [Support]
[loaded] com.avast.uninstall.plist [Support]
[failed] com.avast.update.plist [Support]
[running] com.backblaze.bzserv.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.avast.home.userinit.plist [Support]
[running] com.backblaze.bzbmenu.plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
Backup & Storage UNKNOWNHidden (missing value)
Dropbox Application (/Applications/Dropbox.app)
Backup & Storage UNKNOWNHidden (missing value)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.1 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Support]
EPPEX Plugin: Version: 10.0 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Safari Extensions: ℹ️
wrc [Installed]
iTube Studio [Installed]
3rd Party Preference Panes: ℹ️
Backblaze Backup [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Java [Support]
MacFUSE [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.01 GB Disk used: 337.55 GB
Destinations:
TOSHIBA EXT [Local]
Total size: 999.86 GB
Total number of backups: 14
Oldest backup: 2014-12-16 03:10:34 +0000
Last backup: 2015-01-01 12:10:03 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 337.55 GB X 3)
Top Processes by CPU: ℹ️
2% WindowServer
1% mds_stores
0% bztransmit
0% bzfilelist
0% AppleSpell
Top Processes by Memory: ℹ️
159 MB com.apple.WebKit.WebContent
120 MB Safari
47 MB com.avast.daemon
47 MB bztransmit
47 MB System Events
Virtual Memory Information: ℹ️
292 MB Free RAM
1.20 GB Active RAM
813 MB Inactive RAM
735 MB Wired RAM
39.95 GB Page-ins
838 MB Page-outs
Diagnostics Information: ℹ️
Jan 1, 2015, 12:19:02 PM /Library/Logs/DiagnosticReports/iPhoto_2015-01-01-121902_[redacted].hang
Jan 1, 2015, 12:08:48 PM /Library/Logs/DiagnosticReports/AdobeReader_2015-01-01-120848_[redacted].hang
Jan 1, 2015, 12:08:47 PM /Library/Logs/DiagnosticReports/Safari_2015-01-01-120847_[redacted].hang
Dec 31, 2014, 04:20:24 PM Self test - passed
Dec 31, 2014, 03:43:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154336_[redac ted].crash
Dec 31, 2014, 03:43:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154327_[redac ted].crash
Dec 31, 2014, 03:43:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154322_[redac ted].crash
Dec 31, 2014, 01:15:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-131504_[redac ted].crash
Dec 31, 2014, 01:15:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-131502_[redac ted].crash
Dec 31, 2014, 01:14:00 PM /Library/Logs/DiagnosticReports/WindowServer_2014-12-31-131400_[redacted].crashHi Lex
Its bizarre to still see cleanmymac on report below. It wasn't listed in applications, and I just found a couple of files that I deleted. Anyway, here is the report:
EtreCheck version: 2.1.5 (108)
Report generated 3 January 2015 12:18:56 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2010) (Verified)
iMac - model: iMac11,2
1 3.2 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 21:51:10
Disk Information: ℹ️
WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 999.01 GB (664.62 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 999.35 GB Online
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
TOSHIBA External USB 3.0 1 TB
EFI (disk2s1) <not mounted> : 210 MB
TOSHIBA EXT (disk2s2) /Volumes/TOSHIBA EXT : 999.86 GB (603.88 GB free)
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.0.1) [Support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.2) [Support]
[loaded] jp.co.toshiba.driver.ToExtCmd (1.0.2) [Support]
Startup Items: ℹ️
AGMacFSWatcher: Path: /Library/StartupItems/AGMacFSWatcher
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[running] jp.co.Toshiba.autorun.plist [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.delicioussafari.DeliciousSafariAgent.plist [Support]
[running] com.epson.epw.agent.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.anchorfree.ajaxserver.plist [Support]
[running] com.backblaze.bzserv.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[running] com.backblaze.bzbmenu.plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
Backup & Storage UNKNOWNHidden (missing value)
Dropbox Application (/Applications/Dropbox.app)
Backup & Storage UNKNOWNHidden (missing value)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.1 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Support]
EPPEX Plugin: Version: 10.0 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Safari Extensions: ℹ️
wrc [Installed]
iTube Studio [Installed]
3rd Party Preference Panes: ℹ️
Backblaze Backup [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Java [Support]
MacFUSE [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.01 GB Disk used: 334.39 GB
Destinations:
TOSHIBA EXT [Local]
Total size: 999.86 GB
Total number of backups: 17
Oldest backup: 2014-12-16 03:10:34 +0000
Last backup: 2015-01-03 11:23:40 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 334.39 GB X 3)
Top Processes by CPU: ℹ️
8% backupd
3% WindowServer
0% mds
0% fseventsd
0% bzserv
Top Processes by Memory: ℹ️
228 MB Safari
168 MB Mail
101 MB com.apple.WebKit.WebContent
69 MB Finder
69 MB WindowServer
Virtual Memory Information: ℹ️
87 MB Free RAM
1.18 GB Active RAM
1.11 GB Inactive RAM
737 MB Wired RAM
54.29 GB Page-ins
41 MB Page-outs
Diagnostics Information: ℹ️
Jan 2, 2015, 06:28:06 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-01-02-182806_[ redacted].cpu_resource.diag [Details]
Jan 1, 2015, 02:28:20 PM Self test - passed
Jan 1, 2015, 01:31:20 PM /Library/Logs/DiagnosticReports/iTunes_2015-01-01-133120_[redacted].hang
Jan 1, 2015, 01:16:02 PM /Library/Logs/DiagnosticReports/EtreCheck_2015-01-01-131602_[redacted].hang
Jan 1, 2015, 12:19:02 PM /Library/Logs/DiagnosticReports/iPhoto_2015-01-01-121902_[redacted].hang
Jan 1, 2015, 12:08:48 PM /Library/Logs/DiagnosticReports/AdobeReader_2015-01-01-120848_[redacted].hang
Jan 1, 2015, 12:08:47 PM /Library/Logs/DiagnosticReports/Safari_2015-01-01-120847_[redacted].hang
Dec 31, 2014, 03:43:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154336_[redac ted].crash
Dec 31, 2014, 03:43:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154327_[redac ted].crash
Dec 31, 2014, 03:43:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154322_[redac ted].crash
Dec 31, 2014, 01:15:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-131504_[redac ted].crash
Dec 31, 2014, 01:15:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-131502_[redac ted].crash
Dec 31, 2014, 01:14:00 PM /Library/Logs/DiagnosticReports/WindowServer_2014-12-31-131400_[redacted].crash -
My 2010 iMac with Mavericks 10.9.2 is very slow. How do I fix?
I have tried the usual stuff: disk permissions repair, SMC reset, PRAM reset, dragging caches to trash, restarting computer, etc. My internet connection and speed is good. Computer is mid-2010 i3 iMac with 10.9.2 OS, 12GB RAM, and there is plenty of unused space on my HDD.
The computer is very slow to start applications and load web pages. I ran Etresoft as some have suggested and the report is below. Any help is appreciated. Thanks.
Hardware Information:
iMac (21.5-inch, Mid 2010)
iMac - model: iMac11,2
1 3.06 GHz Intel Core i3 CPU: 2 cores
12 GB RAM
Video Information:
ATI Radeon HD 4670 - VRAM: 256 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 0:6:34
Disk Information:
WDC WD5000AAKS-40V6A0 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (172.87 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5680H
USB Information:
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
FireWire Information:
Iomage HDD unknown_device 800mbit - 800mbit max
disk1s1 (disk1s1) <not mounted>: 32 KB
Time Machine (disk1s3) /Volumes/Time Machine: 1 TB (125.26 GB free)
Thunderbolt Information:
Startup Items:
ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.cisco.anyconnect.vpnagentd.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
Launch Agents:
[System] com.cisco.anyconnect.gui.plist 3rd-Party support link
[System] com.google.keystone.agent.plist 3rd-Party support link
[System] com.hp.messagecenter.launcher.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
[System] com.rosettastone.rosettastonedaemon.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] net.optimum.iptv.optimumapp.agent.v3.plist 3rd-Party support link
User Login Items:
Microsoft Database Daemon
Dropbox
Internet Plug-ins:
DirectorShockwave: Version: 12.0.4r144 - SDK 10.6 3rd-Party support link
o1dbrowserplugin: Version: 5.1.7.17873 3rd-Party support link
Google Earth Web Plug-in: Version: 6.1 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.2.1.11 3rd-Party support link
OfficeLiveBrowserPlugin: Version: 12.3.2 3rd-Party support link
PandoWebInst: Version: 1.0 3rd-Party support link
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
CitrixICAClientPlugIn: Version: 11.2.0 3rd-Party support link
googletalkbrowserplugin: Version: 5.1.7.17873 3rd-Party support link
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
InvisibleHand: Version: 3.9.37
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Citrix Online Plug-in 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Java 3rd-Party support link
MacFUSE 3rd-Party support link
Old Applications:
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
TurboTax Premier 2011: Version: 2011.r17.007 - SDK 10.4 3rd-Party support link
iSHS: Version: 1.0 - SDK 10.0 3rd-Party support link
/Users/[redacted]/Downloads/iSHS.app
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 303.96 GB
Destinations:
Iomega HDD [Local] (Last used)
Total size: 931.39 GB
Total number of backups: 147
Oldest backup: 2011-10-26 11:07:35 +0000
Last backup: 2014-03-12 00:53:28 +0000
Size of backup disk: Adequate
Backup size 931.39 GB > (Disk used 303.96 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
9% Google Chrome
6% WindowServer
3% mdworker32
2% EtreCheck
1% mds_stores
Top Processes by Memory:
135 MB com.apple.IconServicesAgent
123 MB PluginProcess
123 MB Safari
111 MB com.apple.WebKit.WebContent
98 MB mds_stores
Virtual Memory Information:
9.28 GB Free RAM
1.66 GB Active RAM
303 MB Inactive RAM
783 MB Wired RAM
380 MB Page-ins
0 B Page-outsPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.
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