VERY SLOW iMac loses memory

My co-worker has an iMac G5 iSight 2.1GHz with 1.5 GB ram. She uses all the CS2 programs, Word, Mail, Safari, etc. All went well for 6 months. Then the slow down. She gets the beach ball and has to start closing programs to use even one at a time. She has Memory Stick installed to show her memory use and it starts gonging when she saves a photoshop document or tries to open an Illustrator document. Eventually, she has to restart during the day just to start over. It seems this computer is not handling memory well and won't release memory that's not being used anymore. I thought OSX was fixing this problem.
I have a G4 MDD dual 867 with 2 GB RAM and use MUCH MORE stuff than she does. I have maybe 15 programs open at one time and I NEVER have memory issues (same OS).
We've reset PRAM and SMU. We've repaired permissions. Is this all we're left with?
Jennifer
iMac G5   Mac OS X (10.4.8)   Reluctantly let a PC in the house for the husband....

Does she do any maintenance on it?
I don't have those issues with my G-5 imac or my G-4 933 either but I let mine run 24/7. I generally have 8-10 applications running at once. Resetting the PRAM will have zero effect and resetting the SMU won't do any good either but it was certainly worth a try.
I would suggest she start by following the advice here:
http://www.thexlab.com/faqs/maintainingmacosx.html

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    Installed a new PSU - No change still slow.
    My estimate is that the CPU is fast when I do a Virus Scan it takes 18 minutes for about 10GB.
    Now also tried a Celeron 2.4GHz, 128KB, Bus Speed 400MHz still slow on memory intensive operations.  Virus scan takes 32 minutes.
    Tested the memory using a tool that's been mentioned on this site Passed 5 times.
    In Bios AMI 3.4 CPU L1+L2 Cache set to WriteBack.
    Can't upgrade the Bios fails to boot up if I flash with 3.9 or 3.4 always have to recover, very scary!
    As I've said running on Win98(SE) - could this be a problem on MyComputer it states the processor is x86 Family 15 Model 2 Stepping 9.
    Thanks in anticipation

  • Very slow iMac running OS X Mavericks, etrecheck

    Please help!  I went into Disk Utilities and ran the Repair Disk  and got the message "The volume MacIntosh HD appears to be O.K."   I downloaded Etrecheck and am attaching report.  I can see I need to update Flash Player, but I need other suggestions with detailed instructions, if possible.  Thanks
    EtreCheck version: 1.9.12 (48)
    Report generated July 12, 2014 at 6:08:04 PM EDT
    Hardware Information:
      iMac (21.5-inch, Mid 2011) (Verified)
      iMac - model: iMac12,1
      1 2.5 GHz Intel Core i5 CPU: 4 cores
      4 GB RAM
    Video Information:
      AMD Radeon HD 6750M - VRAM: 512 MB
      iMac 1920 x 1080
    System Software:
      OS X 10.9.4 (13E28) - Uptime: 0 days 0:38:6
    Disk Information:
      WDC WD5000AAKS-402AA0 disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 499.25 GB (323.22 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      HL-DT-STDVDRW  GA32N 
    USB Information:
      Apple Inc. FaceTime HD Camera (Built-in)
      Western Digital My Passport 0746 500.07 GB
      disk1s1 (disk1s1) <not mounted>: 32 KB
      My Passport for Mac (disk1s3) /Volumes/My Passport for Mac: 499.94 GB (210.6 GB free)
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Canon CanoScan
      Apple Computer, Inc. IR Receiver
      Apple Internal Memory Card Reader
    Thunderbolt Information:
      Apple Inc. thunderbolt_bus
    Gatekeeper:
      Mac App Store and identified developers
    Launch Daemons:
      [loaded] com.adobe.fpsaud.plist Support
    Launch Agents:
      [loaded] com.divx.dms.agent.plist Support
      [loaded] com.divx.update.agent.plist Support
    User Launch Agents:
      [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
    User Login Items:
      iTunesHelper
      Dropbox
      WDDriveUtilityHelper
    Internet Plug-ins:
      FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
      DivX Web Player: Version: 3.1.0.13 - SDK 10.5 Support
      Flash Player: Version: 14.0.0.125 - SDK 10.6 Outdated! Update
      OVSHelper: Version: 1.1 Support
      QuickTime Plugin: Version: 7.7.3
      Default Browser: Version: 537 - SDK 10.9
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
    Audio Plug-ins:
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
      Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
    3rd Party Preference Panes:
      Flash Player  Support
    Time Machine:
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 464.96 GB Disk used: 163.94 GB
      Destinations:
      My Passport for Mac [Local] (Last used)
      Total size: 465.61 GB
      Total number of backups: 127
      Oldest backup: 2012-04-29 20:05:59 +0000
      Last backup: 2014-07-12 21:48:05 +0000
      Size of backup disk: Too small
      Backup size 465.61 GB < (Disk used 163.94 GB X 3)
      Time Machine details may not be accurate.
      All volumes being backed up may not be listed.
    Top Processes by CPU:
          1% WindowServer
          0% dpd
    Top Processes by Memory:
      135 MB com.apple.IconServicesAgent
      102 MB mds_stores
      86 MB Finder
      74 MB Dropbox
      53 MB Dock
    Virtual Memory Information:
      1.75 GB Free RAM
      1.12 GB Active RAM
      359 MB Inactive RAM
      794 MB Wired RAM
      354 MB Page-ins
      0 B Page-outs

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
    Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/ { next;} /(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    7. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    8. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Very slow iMac after installing internet security software

    I purchased Kaspersky Internet Security for Mac and since installing it my iMac has been painfully slow, from turning on, to opening Apps or just viewing documents.
    Has anyone experienced the same issue?

    Antivirus software is NOT needed if the Mac you are running is only running OS X. Antivirus apps interfere with normal performance and operation of a Mac because they program too many controls into the main OS X system software impacting general performance of your Mac.
    Here are some of my tidbits of advice on how to avoid viruses in the future, if you encounter a virus, again.
    Some anti-virus solutions can slow down your Mac, but to be honest, the best anit-virus app is you, the user and your brain.
    Don't visit questionable websites or website you are unsure about.
    Don't use Torrents or engage in "Torrenting"
    Don't install pirated software or software downloaded from a questionable or unknown websites or untrutsted sources.
    Java is still a vulnerability concern,  if you do not need it, don't use it.
    Use a browser filter and pop-up blocker
    Don't open email attachments from email addresses that you do not recognize.
    Install security updates when they become available
    Educate yourself as to what threats are common and active.
    In effect, use your own brain as the antivirus filter.
    Follow that advise and in MOST cases, you will be fine and won't risk your Mac to potential Trojans, malware or viruses.
    If you feel you need some baseline virus protection that is minimally invasive on the Mac OS X system, install
    ClamXAV
    http://www.clamxav.com/

  • My Imac is very slow, in paticular Chrome browser. Can anyone help me identify cause? Thank you

    Problem description:
    I have a very slow imac. In particular chrome browser is slow. Programs such as microsoft office and itunes slow to open.
    Help please?
    EtreCheck version: 2.1.5 (108)
    Report generated 1 January 2015 16:15:39 GMT
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      iMac (20-inch, Early 2008) (Verified)
      iMac - model: iMac8,1
      1 2.66 GHz Intel Core 2 Duo CPU: 2-core
      2 GB RAM
      BANK 0/DIMM0
      empty empty empty empty
      BANK 1/DIMM1
      2 GB DDR2 SDRAM 800 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      ATI Radeon HD 2600 Pro - VRAM: 256 MB
      iMac 1680 x 1050
      spdisplays_display_connector
    System Software: ℹ️
      Mac OS X 10.6.8 (10K549) - Uptime: 3:9:25
    Disk Information: ℹ️
      WDC WD3200AAJS-40VWA1 disk0 : (298.09 GB)
      - (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 319.73 GB (136.36 GB free)
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Kernel Extensions: ℹ️
      /Applications/Kies.app
      [not loaded] com.devguru.driver.SamsungACMControl (1.2.58 - SDK 10.6) [Support]
      [not loaded] com.devguru.driver.SamsungACMData (1.2.58 - SDK 10.6) [Support]
      [not loaded] com.devguru.driver.SamsungComposite (1.2.58 - SDK 10.6) [Support]
      [not loaded] com.devguru.driver.SamsungMTP (1.2.58 - SDK 10.5) [Support]
      [not loaded] com.devguru.driver.SamsungSerial (1.2.58 - SDK 10.6) [Support]
      /System/Library/Extensions
      [loaded] com.Logitech.Control Center.HID Driver (3.3.0) [Support]
      [not loaded] com.Logitech.Unifying.HID Driver (1.2.0) [Support]
      [loaded] com.NCHSoftware.driver.SoundTapVirtualAudioDevice (1.0.0d1) [Support]
    Problem System Launch Daemons: ℹ️
      [not loaded] org.samba.winbindd.plist [Support]
    Launch Agents: ℹ️
      [loaded] com.coupons.coupond.plist [Support]
      [running] com.epson.ecrp.launcher.plist [Support]
      [loaded] com.epson.ews.launcher.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [running] com.Logitech.Control Center.Daemon.plist [Support]
      [running] com.trusteer.rapport.rapportd.plist [Support]
      [running] net.culater.SIMBL.Agent.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [running] com.trusteer.rooks.rooksd.plist [Support]
      [running] com.wdc.WDDMservice.plist [Support]
      [running] com.WesternDigital.WDSmartWareD.plist [Support]
    User Launch Agents: ℹ️
      [running] com.amazon.music.plist [Support]
      [loaded] com.macpaw.CleanMyMac.helperTool.plist [Support]
      [loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Support]
      [running] ws.agile.1PasswordAgent.plist [Support]
    User Login Items: ℹ️
      EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
      SIMBL Agent Application (/Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app)
      Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
      Degrees UNKNOWN (missing value)
      Music Manager UNKNOWNHidden (missing value)
      Music Manager ApplicationHidden (/Users/[redacted]/Library/PreferencePanes/MusicManager.prefPane/Contents/Helpe rs/MusicManagerHelper.app)
      EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
      StatusMenu Application (/Library/Application Support/WDSmartWare/StatusMenu.app)
    Internet Plug-ins: ℹ️
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      Google Earth Web Plug-in: Version: 7.1 [Support]
      OfficeLiveBrowserPlugin: Version: 12.2.5 [Support]
      Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
      RealPlayer Plugin: Version: Unknown
      AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Support]
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      iPhotoPhotocast: Version: 7.0
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      QuickTime Plugin: Version: 7.6.6
      GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 [Support]
      CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
      JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
    Use
    Problem description:
    I have a very slow imac. In particular chrome browser is slow. Programs such as microsoft office and itunes slow to open
    EtreCheck version: 2.1.5 (108)
    Report generated 1 January 2015 16:15:39 GMT
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      iMac (20-inch, Early 2008) (Verified)
      iMac - model: iMac8,1
      1 2.66 GHz Intel Core 2 Duo CPU: 2-core
      2 GB RAM
      BANK 0/DIMM0
      empty empty empty empty
      BANK 1/DIMM1
      2 GB DDR2 SDRAM 800 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      ATI Radeon HD 2600 Pro - VRAM: 256 MB
      iMac 1680 x 1050
      spdisplays_display_connector
    System Software: ℹ️
      Mac OS X 10.6.8 (10K549) - Uptime: 3:9:25
    Disk Information: ℹ️
      WDC WD3200AAJS-40VWA1 disk0 : (298.09 GB)
      - (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 319.73 GB (136.36 GB free)
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Kernel Extensions: ℹ️
      /Applications/Kies.app
      [not loaded] com.devguru.driver.SamsungACMControl (1.2.58 - SDK 10.6) [Support]
      [not loaded] com.devguru.driver.SamsungACMData (1.2.58 - SDK 10.6) [Support]
      [not loaded] com.devguru.driver.SamsungComposite (1.2.58 - SDK 10.6) [Support]
      [not loaded] com.devguru.driver.SamsungMTP (1.2.58 - SDK 10.5) [Support]
      [not loaded] com.devguru.driver.SamsungSerial (1.2.58 - SDK 10.6) [Support]
      /System/Library/Extensions
      [loaded] com.Logitech.Control Center.HID Driver (3.3.0) [Support]
      [not loaded] com.Logitech.Unifying.HID Driver (1.2.0) [Support]
      [loaded] com.NCHSoftware.driver.SoundTapVirtualAudioDevice (1.0.0d1) [Support]
    Problem System Launch Daemons: ℹ️
      [not loaded] org.samba.winbindd.plist [Support]
    Launch Agents: ℹ️
      [loaded] com.coupons.coupond.plist [Support]
      [running] com.epson.ecrp.launcher.plist [Support]
      [loaded] com.epson.ews.launcher.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [running] com.Logitech.Control Center.Daemon.plist [Support]
      [running] com.trusteer.rapport.rapportd.plist [Support]
      [running] net.culater.SIMBL.Agent.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [running] com.trusteer.rooks.rooksd.plist [Support]
      [running] com.wdc.WDDMservice.plist [Support]
      [running] com.WesternDigital.WDSmartWareD.plist [Support]
    User Launch Agents: ℹ️
      [running] com.amazon.music.plist [Support]
      [loaded] com.macpaw.CleanMyMac.helperTool.plist [Support]
      [loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Support]
      [running] ws.agile.1PasswordAgent.plist [Support]
    User Login Items: ℹ️
      EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
      SIMBL Agent Application (/Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app)
      Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
      Degrees UNKNOWN (missing value)
      Music Manager UNKNOWNHidden (missing value)
      Music Manager ApplicationHidden (/Users/[redacted]/Library/PreferencePanes/MusicManager.prefPane/Contents/Helpe rs/MusicManagerHelper.app)
      EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
      StatusMenu Application (/Library/Application Support/WDSmartWare/StatusMenu.app)
    Internet Plug-ins: ℹ️
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      Google Earth Web Plug-in: Version: 7.1 [Support]
      OfficeLiveBrowserPlugin: Version: 12.2.5 [Support]
      Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
      RealPlayer Plugin: Version: Unknown
      AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Support]
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      iPhotoPhotocast: Version: 7.0
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      QuickTime Plugin: Version: 7.6.6
      GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 [Support]
      CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
      JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
    User internet Plug-ins: ℹ️
      Picasa: Version: 1.0 [Support]
    Audio Plug-ins: ℹ️
      iSightAudio: Version: 7.6.6
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      Growl  [Support]
      Logitech Control Center  [Support]
      MusicManager  [Support]
      Rapport  [Support]
    Time Machine: ℹ️
      Time Machine information requires OS X 10.7 "Lion" or later.
    Top Processes by CPU: ℹ️
          11% iTunes
          1% WindowServer
          1% rapportd
          0% usbmuxd
          0% fontd
    Top Processes by Memory: ℹ️
      290 MB Google Chrome
      84 MB iTunes
      70 MB Google Chrome Helper
      37 MB WindowServer
      24 MB MusicManagerHelper
    Virtual Memory Information: ℹ️
      71 MB Free RAM
      1.26 GB Active RAM
      593 MB Inactive RAM
      224 MB Wired RAM
      3.26 GB Page-ins
      1.58 GB Page-outs
    Diagnostics Information: ℹ️
      Jan 1, 2015, 01:06:56 PM Self test - passed
    r internet Plug-ins: ℹ️
      Picasa: Version: 1.0 [Support]
    Audio Plug-ins: ℹ️
      iSightAudio: Version: 7.6.6
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      Growl  [Support]
      Logitech Control Center  [Support]
      MusicManager  [Support]
      Rapport  [Support]
    Time Machine: ℹ️
      Time Machine information requires OS X 10.7 "Lion" or later.
    Top Processes by CPU: ℹ️
          11% iTunes
          1% WindowServer
          1% rapportd
          0% usbmuxd
          0% fontd
    Top Processes by Memory: ℹ️
      290 MB Google Chrome
      84 MB iTunes
      70 MB Google Chrome Helper
      37 MB WindowServer
      24 MB MusicManagerHelper
    Virtual Memory Information: ℹ️
      71 MB Free RAM
      1.26 GB Active RAM
      593 MB Inactive RAM
      224 MB Wired RAM
      3.26 GB Page-ins
      1.58 GB Page-outs
    Diagnostics Information: ℹ️
      Jan 1, 2015, 01:06:56 PM Self test - passed

    You need to install more RAM.
    Your year and model IMac can take a total of 6 GBs of RAM.
    Correct, compatible and reliable Mac RAM can ONLY be purchased from online RAM sources Crucial memory or OWC (macsales.com).
    The 6 GB RAM kit can be found here.
    http://eshop.macsales.com/shop/memory/iMac/Intel_Core_2_Duo_PC2-6400
    If you haven't use this application often, completely uninstall CleanMyMac.
    Total, useless "junkware"/"Garbageware"/malware.
    http://macpaw.com/support/cleanmymac-classic/knowledgebase/how-to-uninstall-clea nmymac-classic
    http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2
    Ditch ALL Googlewares. They are ALL a serious resource hog on the OS X system.
    https://support.google.com/chrome/answer/95319?hl=en
    https://support.google.com/drive/answer/2375081?hl=en
    If you do not like Apple's Safari web browser, download, install and try Mozilla FireFox, instead.
    The current, up-to-date version of FireFox is fully compatible with OS X and is regularly updated by the great developers of the Mozilla group.
    I have, also, stopped using the Google search engine, regularly and use DuckDuckGo as my default search engine.
    You have too many and duplicate user login/startup items.
    Add or remove automatic items
    Choose Apple menu > System Preferences, then click Users & Groups.
    Select your user account, then click Login Items.
    Do one of the following:
    Click Add below the list on the right, select an app, document, folder, or disk, then click Add.
    If you don’t want an item’s windows to be visible after login, select Hide. (Hide does not apply to servers, which always appear in the Finder after login.)
    Select the name of the item you want to prevent from opening automatically, then click Delete below the list on the right.

  • My iMac is 6 years old.  It has recently become very slow.  Can I add memory? Other suggestions?

    My imac is 6 years old.  It has recently become very slow (not internet related).  Can I add memory to speed it up? Other suggestions?

    rehereford wrote:
    It is a 1.83 GHz Intel core 2 duo     Memory: 2GB 667 mhz DDR2 5SDRAM.  How do I find out how much RAM and toatl and free hard disc space?
    Several ways.  Open a Finder window & the info will be at the very bottom of the window frame.  Also, if you open Disk Utility, click your hard drive, the info will be listed in DU.  If your HD is shown on your desktop, click on it.  Also, the info can be found inside the System Profiler.

  • IMac is very slow and sluggish, keeps churning when editing files or on internet

    My iMac is running slow and sluggish, it takes several minutes to edit a word document or search the internet ... intermittently it runs great but productivity is near zero when to edit a sentence in a Word document takes several minutes.  When typing an email the cursor stops and if you keep typing it eventually fills in what was typed even though you can't see it when typing. Ran Etrecheck ... report is attached.
    Problem description:
    iMac mid 2010 is running very slow … takes too long to edit documents and open internet sites … increased RAM a month ago from 4 to 12 GB
    EtreCheck version: 2.1.8 (121)
    Report generated March 6, 2015 at 8:25:35 AM CST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2010) (Technical Specifications)
        iMac - model: iMac11,3
        1 3.2 GHz Intel Core i3 CPU: 2-core
        12 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM1
                4 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        ATI Radeon HD 5670 - VRAM: 512 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 3 days 23:34:34
    Disk Information: ℹ️
        ST31000528AS disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 999.35 GB (636.35 GB free) - 523 errors
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        OPTIARC DVD RW AD-5680H 
    USB Information: ℹ️
        HP Officejet Pro 8500 A910
        Apple, Inc. Keyboard Hub
            Apple, Inc Apple Keyboard
        Apple Computer, Inc. IR Receiver
        Apple Inc. Built-in iSight
        Hewlett-Packard HP LaserJet Professional P1606dn
        Neat NeatConnect Scanner
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Internal Memory Card Reader
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.marvell.kext.USBGenericPrinterClass (1.0.0) [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.carbonite.launchd.carbonitealerts.plist [Click for support]
        [running]    com.carbonite.launchd.carbonitestatus.plist [Click for support]
        [running]    com.citrixonline.GoToMyPC.LaunchAgent.plist [Click for support]
    Launch Daemons: ℹ️
        [running]    com.carbonite.launchd.carbonitedaemon.plist [Click for support]
        [running]    com.citrixonline.GoToMyPC.CommAgent.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [loaded]    com.roamingclient.cell.mac.tm.roamingclient.plist [Click for support]
        [running]    com.tmobile-rocket20.zerocd.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support] [Click for details]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.hp.printerAgent.plist [Click for support]
    User Login Items: ℹ️
        None
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 7 Update 51 Check version
        FlashPlayerDebugger-10.6: Version: 11.2.202.235 [Click for support]
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Flash Player: Version: 11.2.202.235 Outdated! Update
        Default Browser: Version: 600 - SDK 10.10
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]
        DirectorShockwave: Version: 11.5.9r620 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
    3rd Party Preference Panes: ℹ️
        Carbonite  [Click for support]
        Flash Player  [Click for support]
        GoToMyPC Preferences  [Click for support]
        Growl  [Click for support]
    Time Machine: ℹ️
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 999.35 GB Disk used: 363.00 GB
        Destinations:
            Taylor Technology Time Caps [Network]
            Total size: 2.00 TB
            Total number of backups: 91
            Oldest backup: 2014-01-13 06:38:23 +0000
            Last backup: 2015-03-06 14:07:22 +0000
            Size of backup disk: Adequate
                Backup size 2.00 TB > (Disk used 363.00 GB X 3)
    Top Processes by CPU: ℹ️
            81%    CarboniteDaemon
             4%    WindowServer
             3%    Neat
             1%    HP Scanner 3
             0%    Microsoft Word
    Top Processes by Memory: ℹ️
        3.05 GB    Neat
        1.46 GB    CarboniteDaemon
        232 MB    Microsoft Word
        232 MB    Finder
        219 MB    WindowServer
    Virtual Memory Information: ℹ️
        327 MB    Free RAM
        4.78 GB    Active RAM
        4.18 GB    Inactive RAM
        1.15 GB    Wired RAM
        125.62 GB    Page-ins
        298 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 12, 2015, 10:18:58 AM    /Library/Logs/DiagnosticReports/Kernel_2015-02-12-101858_[redacted].panic [Click for details]

    Matt ... got it done, recovery repair said Hard Drive OK.  Re-ran EtreCheck report attached ... still having the same issues.  Everything is fully backed up to Carbonite and Time Machine ... let me know if you see other conflicts or if it is the hard drive I will work to get it repaired.
    Thanks.
    EtreCheck version: 2.1.8 (121)
    Report generated March 6, 2015 at 9:28:28 AM CST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2010) (Technical Specifications)
        iMac - model: iMac11,3
        1 3.2 GHz Intel Core i3 CPU: 2-core
        12 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM1
                4 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        ATI Radeon HD 5670 - VRAM: 512 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 0:2:41
    Disk Information: ℹ️
        ST31000528AS disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 999.35 GB (643.46 GB free) - 21 errors
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        OPTIARC DVD RW AD-5680H 
    USB Information: ℹ️
        HP Officejet Pro 8500 A910
        Apple, Inc. Keyboard Hub
            Apple Inc. iPhone
            Apple, Inc Apple Keyboard
        Apple Inc. Built-in iSight
        Apple Computer, Inc. IR Receiver
        Hewlett-Packard HP LaserJet Professional P1606dn
        Neat NeatConnect Scanner
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Internal Memory Card Reader
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.marvell.kext.USBGenericPrinterClass (1.0.0) [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.carbonite.launchd.carbonitealerts.plist [Click for support]
        [running]    com.carbonite.launchd.carbonitestatus.plist [Click for support]
        [running]    com.citrixonline.GoToMyPC.LaunchAgent.plist [Click for support]
    Launch Daemons: ℹ️
        [running]    com.carbonite.launchd.carbonitedaemon.plist [Click for support]
        [running]    com.citrixonline.GoToMyPC.CommAgent.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [loaded]    com.roamingclient.cell.mac.tm.roamingclient.plist [Click for support]
        [running]    com.tmobile-rocket20.zerocd.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.hp.printerAgent.plist [Click for support]
    User Login Items: ℹ️
        None
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 7 Update 51 Check version
        FlashPlayerDebugger-10.6: Version: 11.2.202.235 [Click for support]
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Flash Player: Version: 11.2.202.235 Outdated! Update
        Default Browser: Version: 600 - SDK 10.10
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]
        DirectorShockwave: Version: 11.5.9r620 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
    3rd Party Preference Panes: ℹ️
        Carbonite  [Click for support]
        Flash Player  [Click for support]
        GoToMyPC Preferences  [Click for support]
        Growl  [Click for support]
    Time Machine: ℹ️
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 999.35 GB Disk used: 355.88 GB
        Destinations:
            Taylor Technology Time Caps [Network]
            Total size: 2.00 TB
            Total number of backups: 91
            Oldest backup: 2014-01-13 06:38:23 +0000
            Last backup: 2015-03-06 14:07:22 +0000
            Size of backup disk: Adequate
                Backup size 2.00 TB > (Disk used 355.88 GB X 3)
    Top Processes by CPU: ℹ️
            25%    CarboniteDaemon
             3%    WindowServer
             2%    systemstatsd
             1%    launchd
             0%    HP Scanner 3
    Top Processes by Memory: ℹ️
        129 MB    CarboniteDaemon
        103 MB    ocspd
        77 MB    Safari
        52 MB    Dock
        39 MB    mds_stores
    Virtual Memory Information: ℹ️
        9.94 GB    Free RAM
        1.48 GB    Active RAM
        539 MB    Inactive RAM
        922 MB    Wired RAM
        1.01 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 6, 2015, 09:24:22 AM    Self test - passed
        Feb 12, 2015, 10:18:58 AM    /Library/Logs/DiagnosticReports/Kernel_2015-02-12-101858_[redacted].panic [Click for details]

  • Early 2009 iMac is running very slow

    My early 2009 is running very slow.  Takes about a minute to open Safari upon start-up....even opening up folders from finder take a long time.  Get the spinning beachball often.  Opening websites takes 30-40 seconds sometimes....they do open eventually.  I have run permissions repair from Disk Utility. Our iPad has no such problems.  iMac is hardwired, iPad is wireless.  I ran a report with "EtreCheck" but don't really understand what it is telling me.  I have about 100GB of space left out of 300GB.  Will attach "EtreCheck" report if I can figure out how!
    Thanks so much for any help!  Only recent changes I have made is upgrading iPhone and updating Charter Cable Security Suite.
    Problem description:
    iMac running extremely slow, e.g. Safari takes a minute to open upon start up…
    EtreCheck version: 2.1.8 (121)
    Report generated March 14, 2015 at 10:56:31 AM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (20-inch, Early 2009) (Verified)
        iMac - model: iMac9,1
        1 2.66 GHz Intel Core 2 Duo CPU: 2-core
        2 GB RAM Upgradeable
            BANK 0/DIMM0
                1 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                1 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        NVIDIA GeForce 9400 - VRAM: 256 MB
            iMac 1680 x 1050
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 0:37:58
    Disk Information: ℹ️
        WDC WD3200AAJS-40H3A0 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            B&F's Mac (disk0s2) / : 319.21 GB (100.33 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GA11N
    USB Information: ℹ️
        Western Digital Ext HDD 1021 1 TB
            disk1s1 (disk1s1) <not mounted> : 32 KB
            WD Elements (disk1s3) /Volumes/WD Elements : 1.00 TB (407.60 GB free)
        Apple Inc. Built-in iSight
        Apple Inc. Keyboard Hub
            Logitech USB RECEIVER
            Apple Inc. Apple Keyboard
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.Maxtor.driver.PowSecDriver (4.3.1) [Click for support]
        [loaded]    com.f-secure.kext.fsauth (1.0.0d1) [Click for support]
        [not loaded]    com.maxtor.iokit.IOFireWireMxBt (4.2.6) [Click for support]
    Startup Items: ℹ️
        HP IO: Path: /Library/StartupItems/HP IO
        MxBtDaemon: Path: /Library/StartupItems/MxBtDaemon
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [loaded]    com.f-secure.relauncher.plist [Click for support]
        [loaded]    com.f-secure.trasher.plist [Click for support]
        [loaded]    com.hp.help.tocgenerator.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.f-secure.fsavd.dbhelper.plist [Click for support]
        [running]    com.f-secure.fsavd.plist [Click for support]
        [loaded]    com.f-secure.fsmac.firewall.plist [Click for support]
        [loaded]    com.f-secure.fsmac.fsupdated_guts2.plist [Click for support]
        [loaded]    com.f-secure.fsmac.licensetool.plist [Click for support]
        [running]    com.f-secure.orspclient.plist [Click for support]
        [running]    com.iobit.AMCDaemon.plist [Click for support]
        [loaded]    com.klieme.TimeMachineScheduler.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    User Launch Agents: ℹ️
        [running]    com.amazon.music.plist [Click for support]
        [failed]    com.google.GoogleContactSyncAgent.plist [Click for support] [Click for details]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.iobit.MacBoosterMini.plist [Click for support]
        [failed]    com.zeobit.MacKeeper.Helper.plist [Click for support] [Click for details]
        [running]    ws.agile.1PasswordAgent.plist [Click for support]
    User Login Items: ℹ️
        Garmin Express Service    Application  (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
        iTunesHelper    UNKNOWN Hidden (missing value)
        Messages    Application  (/Applications/Messages.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        Skype    Application  (/Applications/Skype.app)
        Charter Security Suite    Application  (/Applications/Charter Security Suite/F-Secure Mac Protection.app)
    Internet Plug-ins: ℹ️
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 2.2.1.11  [Click for support]
        AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
        Silverlight: Version: 4.0.60310.0 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
        iPhotoPhotocast: Version: 7.0
        GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Click for support]
        CANONiMAGEGATEWAYDL: Version: 3.0.0.2 [Click for support]
        JavaAppletPlugin: Version: Java 7 Update 71 Check version
    User internet Plug-ins: ℹ️
        WebEx: Version: 1.0 [Click for support]
    Safari Extensions: ℹ️
        AdBlock
        Searchme [Adware! - Remove]
        Browsing protection
    3rd Party Preference Panes: ℹ️
        Safe Anywhere Mac Settings  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            B&F's Mac: Disk size: 319.21 GB Disk used: 218.88 GB
        Destinations:
            WD Elements [Local]
            Total size: 1.00 TB
            Total number of backups: 142
            Oldest backup: 2010-09-24 03:28:31 +0000
            Last backup: 2015-03-14 14:11:02 +0000
            Size of backup disk: Excellent
                Backup size 1.00 TB > (Disk size 319.21 GB X 3)
    Top Processes by CPU: ℹ️
             3%    WindowServer
             0%    AppleSpell
             0%    fontd
             0%    askpermissiond
    Top Processes by Memory: ℹ️
        90 MB    Finder
        52 MB    WindowServer
        47 MB    Safari
        43 MB    mds_stores
        41 MB    Skype
    Virtual Memory Information: ℹ️
        37 MB    Free RAM
        522 MB    Active RAM
        503 MB    Inactive RAM
        382 MB    Wired RAM
        4.66 GB    Page-ins
        34 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 14, 2015, 10:56:30 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105630_[redacted].crash
        Mar 14, 2015, 10:56:20 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105620_[redacted].crash
        Mar 14, 2015, 10:56:09 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105609_[redacted].crash
        Mar 14, 2015, 10:55:58 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105558_[redacted].crash
        Mar 14, 2015, 10:55:49 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105549_[redacted].crash
        Mar 14, 2015, 10:55:38 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105538_[redacted].crash
        Mar 14, 2015, 10:55:27 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105527_[redacted].crash
        Mar 14, 2015, 10:55:00 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105500_[redacted].crash
        Mar 14, 2015, 10:54:45 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105445_[redacted].crash
        Mar 14, 2015, 10:54:37 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105437_[redacted].crash
        Mar 14, 2015, 10:54:25 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105425_[redacted].crash
        Mar 14, 2015, 10:54:14 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105414_[redacted].crash
        Mar 14, 2015, 10:54:04 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105404_[redacted].crash
        Mar 14, 2015, 10:53:32 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105332_[redacted].crash
        Mar 14, 2015, 10:53:21 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105321_[redacted].crash
        Mar 14, 2015, 10:53:10 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105310_[redacted].crash
        Mar 14, 2015, 10:30:26 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-03-14-103026_[reda cted].crash
        Mar 14, 2015, 10:16:07 AM    Self test - passed
        Mar 14, 2015, 09:33:17 AM    /Library/Logs/DiagnosticReports/softwareupdated_2015-03-14-093317_[redacted].cp u_resource.diag [Click for details]
        Mar 13, 2015, 02:25:12 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-03-13-142512_[redacted].crash
        Mar 14, 2015, 10:55:17 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105517_[redacted].crash
        Mar 14, 2015, 10:55:06 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105506_[redacted].crash
        Mar 14, 2015, 10:53:53 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105353_[redacted].crash
        Mar 14, 2015, 10:53:42 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105342_[redacted].crash
        Mar 13, 2015, 12:35:19 PM    /Library/Logs/DiagnosticReports/iTunes_2015-03-13-123519_[redacted].cpu_resourc e.diag [Click for details]
        Mar 13, 2015, 11:37:52 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-13-113752_[reda cted].crash

    I am having the same issue. I am going through some of the things listed above. When doing the Go To Folder portion of the Adware tutorial none of those files existed on my iMac. I will do the rest but was wondering if you can see any clear problems from my EtreCheck report. Thanks!
    Problem description:
    slow imac
    EtreCheck version: 2.1.8 (121)
    Report generated March 24, 2015 at 11:33:34 AM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (21.5-inch, Late 2009) (Technical Specifications)
        iMac - model: iMac10,1
        1 3.06 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                Empty  
            BANK 1/DIMM0
                Empty  
            BANK 0/DIMM1
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM1
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        NVIDIA GeForce 9400 - VRAM: 256 MB
            iMac 1920 x 1080
            DELL SE198WFP 1440 x 900 @ 60 Hz
    System Software: ℹ️
        OS X 10.10.3 (14D105g) - Time since boot: 14:29:35
    Disk Information: ℹ️
        ST3500418ASQ disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (47.13 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GA11N 
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Inc. Built-in iSight
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [not loaded]    com.microsoft.VirtualPC.Networking (7.0.0) [Click for support]
        [not loaded]    com.microsoft.VirtualPC.OSServices (7.0.0) [Click for support]
            /System/Library/Extensions
        [loaded]    com.Cycling74.driver.SAVD (1.0.0d1 - SDK 10.6) [Click for support]
        [not loaded]    com.eltima.SyncMate.kext (0.2.4b14) [Click for support]
        [not loaded]    com.flipvideo.IOUSBCameraMassStorage (1.0.1) [Click for support]
        [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
        [not loaded]    com.leapfrog.driver.LfConnectDriver (1.0.1) [Click for support]
        [not loaded]    com.logmein.driver.LogMeInSoundDriver (1.0.0) [Click for support]
        [loaded]    com.squirrels.airparrot.framebuffer (3 - SDK 10.7) [Click for support]
        [loaded]    com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7) [Click for support]
        [not loaded]    com.wdc.driver.1394HP (1.0.8) [Click for support]
        [not loaded]    com.wdc.driver.IOFireWireWDHID (1.1.2) [Click for support]
        [not loaded]    com.wdc.driver.USBHP (1.0.10) [Click for support]
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.cloudphotosd.plist
        [killed]    com.apple.cmfsyncagent.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [failed]    com.apple.marcoagent.plist
        [killed]    com.apple.photolibraryd.plist
        [killed]    com.apple.sbd.plist
        [killed]    com.apple.scopedbookmarkagent.xpc.plist
        6 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.geod.plist
        [killed]    com.apple.icloud.findmydeviced.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.nehelper.plist
        [failed]    com.apple.smbd.plist [Click for details]
        [killed]    com.apple.wdhelper.plist
        [killed]    org.cups.cupsd.plist
        7 processes killed due to memory pressure
    Launch Agents: ℹ️
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [failed]    syncmateStarter.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.sonos.smbbump.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [failed]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support] [Click for details]
        [failed]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support] [Click for details]
        [failed]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support] [Click for details]
        [running]    com.spotify.webhelper.plist [Click for support]
        [loaded]    uk.co.markallan.clamxav.freshclam.plist [Click for support]
    User Login Items: ℹ️
        Google+ Auto Backup    Application  (/Applications/Google+ Auto Backup.app)
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
        Actions Server    Application  (/Applications/Actions Server.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30214.0 - SDK 10.6 [Click for support]
        DirectorShockwave: Version: 12.1.5r155 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    User internet Plug-ins: ℹ️
        Picasa: Version: 1.0 - SDK 10.6 [Click for support]
        NugsterPlugin: Version: Unknown - SDK 10.6 [Click for support]
        Dashlane: Version: Dashlane 1.0.0 - SDK 10.10 [Click for support]
    Safari Extensions: ℹ️
        Buffer
        QuickTu
        Evernote Web Clipper
        Dashlane
        defaultsearch
        DuckDuckGo
        Save to Pocket
        AdBlock
        Tumblr+
    Audio Plug-ins: ℹ️
        VolumeLogic: Version: Unknown [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 499.25 GB Disk used: 452.11 GB
        Destinations:
            Seif Capsule [Network]
            Total size: 997.71 GB
            Total number of backups: 56
            Oldest backup: 2014-09-15 09:31:01 +0000
            Last backup: 2015-03-24 14:59:12 +0000
            Size of backup disk: Too small
                Backup size 997.71 GB < (Disk used 452.11 GB X 3)
    Top Processes by CPU: ℹ️
            35%    WindowServer
            23%    clamscan
            11%    Google Chrome
             2%    mds
             1%    coreaudiod
    Top Processes by Memory: ℹ️
        116 MB    Google Chrome
        115 MB    TweetDeck
        74 MB    Google Chrome Helper EH
        74 MB    Google Chrome Helper
        51 MB    clamscan
    Virtual Memory Information: ℹ️
        90 MB    Free RAM
        979 MB    Active RAM
        772 MB    Inactive RAM
        962 MB    Wired RAM
        47.27 GB    Page-ins
        1.00 GB    Page-outs
    Diagnostics Information: ℹ️
        Mar 23, 2015, 09:23:02 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.preferences.internet accounts.remoteservice_2015-03-23-212302_[redacted].crash
        Mar 23, 2015, 08:55:04 PM    Self test - passed
        Mar 23, 2015, 01:05:28 PM    /Library/Logs/DiagnosticReports/Pages_2015-03-23-130528_[redacted].hang
        Mar 23, 2015, 10:34:13 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-03-23-103413_[reda cted].crash
        Mar 21, 2015, 07:17:12 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-21-191712_[redacted].panic [Click for details]
        Mar 21, 2015, 01:41:17 PM    /Library/Logs/DiagnosticReports/TweetDeck_2015-03-21-134117_[redacted].cpu_reso urce.diag [Click for details]

  • How can I determine if my iMac is infected with Malware.  Internet is very slow at times.

    Some time ago I opened a link in an email from a friend and later found out that his email address had been hijacked.  The site the link took me to seemed innocuous, but ever since it seems that from time to time that my internet connection is very slow, as if there is not enough band width.  Is it possible that my computer is infected with some sort of malware?  How can I determine that?  If it is infected how can the malware be removed?

    Here is the report.
    Problem description:
    I clicked on a link in a email from a hacked email account and since then my internet connection runs very slow at times.  I am concerned that my iMac may be infected with some sort of Malware
    EtreCheck version: 2.1.6 (109)
    Report generated January 21, 2015 at 12:26:10 PM MST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      iMac (21.5-inch, Late 2009) (Technical Specifications)
      iMac - model: iMac10,1
      1 3.06 GHz Intel Core 2 Duo CPU: 2-core
      12 GB RAM Upgradeable
      BANK 0/DIMM0
      4 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1067 MHz ok
      BANK 0/DIMM1
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM1
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9400 - VRAM: 256 MB
      iMac 1920 x 1080
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Time since boot: 1:8:36
    Disk Information: ℹ️
      WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 499.25 GB (398.65 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      PIONEER DVD-RW  DVRTS09 
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Extensions
      [loaded] com.symantec.kext.SymAPComm (12.7.1f4 - SDK 10.8) [Support]
      [loaded] com.symantec.kext.filesecurity (12.7f4 - SDK 10.8) [Support]
      [loaded] com.symantec.kext.fw (5.3.1f4 - SDK 10.8) [Support]
      [loaded] com.symantec.kext.internetSecurity (5.4f4 - SDK 10.8) [Support]
      [loaded] com.symantec.kext.ips (3.9.2f1 - SDK 10.8) [Support]
      [loaded] com.symantec.kext.pf (5.7.1f4 - SDK 10.8) [Support]
      /System/Library/Extensions
      [not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) [Support]
      /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) [Support]
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) [Support]
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) [Support]
    Launch Agents: ℹ️
      [running] com.brother.LOGINserver.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [loaded] com.symantec.errorreporter-periodicagent.plist [Support]
      [loaded] com.symantec.nis.application.plist [Support]
      [running] com.symantec.uiagent.application.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [running] com.fitbit.galileod.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [running] com.sec.faxdb.plist [Support]
      [running] com.symantec.deepsight-extractor.plist [Support]
      [loaded] com.symantec.errorreporter-periodic.plist [Support]
      [loaded] com.symantec.liveupdate.daemon.ondemand.plist [Support]
      [loaded] com.symantec.liveupdate.daemon.plist [Support]
      [invalid?] com.symantec.MissedTasks.plist [Support]
      [not loaded] com.symantec.nav.migrateqtf.plist [Support]
      [invalid?] com.symantec.Sched501-1.plist [Support]
      [running] com.symantec.sharedsettings.plist [Support]
      [running] com.symantec.symdaemon.plist [Support]
      [invalid?] com.symantec.symSchedDaemon.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [invalid?] com.google.GoogleContactSyncAgent.plist [Support]
    User Login Items: ℹ️
      Microsoft AU Daemon Application  (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
      Fitbit Connect Menubar Helper Application  (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
    Internet Plug-ins: ℹ️
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
      AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
      FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Support]
      Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
      iPhotoPhotocast: Version: 7.0
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      QuickTime Plugin: Version: 7.7.3
      AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
      CouponPrinter-FireFox_v2: Version: Version 1.1.6 [Support]
      GarminGpsControl: Version: 2.9.3.0 Release [Support]
      NortonInternetSecurityBF: Version: 1.11.0 - SDK 10.6 [Support]
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User internet Plug-ins: ℹ️
      Google Earth Web Plug-in: Version: 7.1 [Support]
    Safari Extensions: ℹ️
      Norton Internet Security [Installed]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      Norton\nQuickMenu  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: OFF
      Auto backup: NO - Auto backup turned off
      Volumes being backed up:
      Macintosh HD: Disk size: 499.25 GB Disk used: 100.60 GB
      Destinations:
      Seagate Backup Plus Drive [Local]
      Total size: 1.00 TB
      Total number of backups: 15
      Oldest backup: 2013-08-01 22:49:49 +0000
      Last backup: 2014-11-06 19:34:10 +0000
      Size of backup disk: Adequate
      Backup size 1.00 TB > (Disk used 100.60 GB X 3)
    Top Processes by CPU: ℹ️
          5% WindowServer
          1% Fitbit Connect Menubar Helper
          0% fontd
          0% AppleSpell
          0% launchservicesd
    Top Processes by Memory: ℹ️
      580 MB com.apple.dock.extra
      322 MB SymDaemon
      206 MB Google Chrome
      168 MB spindump
      155 MB mds_stores
    Virtual Memory Information: ℹ️
      7.46 GB Free RAM
      2.59 GB Active RAM
      1.51 GB Inactive RAM
      1.05 GB Wired RAM
      2.56 GB Page-ins
      0 B Page-outs
    Diagnostics Information: ℹ️
      Jan 21, 2015, 11:23:52 AM /Library/Logs/DiagnosticReports/rpcsvchost_2015-01-21-112352_[redacted].cpu_res ource.diag [Details]
      Jan 21, 2015, 11:18:14 AM Self test - passed

  • My mid 2010 iMac is running very slow.

    I have done all the usual things such as checking the disk is clean, closing unnecessary programmes etc.  I would rather not replace what seems to be a good machine.  Any ideas?  Below is an etrecheck report on the machine:
    Problem description:
    I have 21.5 inch mid 2010 iMac running Yosemite.  Its very slow, programmes keep crashing etc.  Could you recommend any fixes rather than me having to buy a new one?  The HD is less than half full.
    EtreCheck version: 2.1.5 (108)
    Report generated 1 January 2015 12:26:08 GMT
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      iMac (21.5-inch, Mid 2010) (Verified)
      iMac - model: iMac11,2
      1 3.2 GHz Intel Core i3 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      empty empty empty empty
      BANK 1/DIMM0
      empty empty empty empty
      BANK 0/DIMM1
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM1
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      ATI Radeon HD 5670 - VRAM: 512 MB
      iMac 1920 x 1080
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 20:6:21
    Disk Information: ℹ️
      WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 999.01 GB (661.46 GB free)
      Encrypted AES-XTS Unlocked
      Core Storage: disk0s2 999.35 GB Online
      OPTIARC DVD RW AD-5680H
    USB Information: ℹ️
      TOSHIBA External USB 3.0 1 TB
      EFI (disk2s1) <not mounted> : 210 MB
      TOSHIBA EXT (disk2s2) /Volumes/TOSHIBA EXT : 999.86 GB (581.54 GB free)
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Internal Memory Card Reader
      Apple Computer, Inc. IR Receiver
      Apple Inc. Built-in iSight
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/Avast/components/fileshield/unsigned
      [loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]
      /Library/Application Support/Avast/components/proxy/unsigned
      [loaded] com.avast.PacketForwarder (2.0 - SDK 10.9) [Support]
      /Library/Application Support/Hotspot Shield
      [not loaded] com.anchorfree.tun (1.0.1) [Support]
      /System/Library/Extensions
      [loaded] com.Cycling74.driver.Soundflower (1.5.2) [Support]
      [loaded] jp.co.toshiba.driver.ToExtCmd (1.0.2) [Support]
    Startup Items: ℹ️
      AGMacFSWatcher: Path: /Library/StartupItems/AGMacFSWatcher
      Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
      [running] jp.co.Toshiba.autorun.plist [Support]
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.avast.userinit.plist [Support]
      [running] com.delicioussafari.DeliciousSafariAgent.plist [Support]
      [running] com.epson.epw.agent.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.anchorfree.ajaxserver.plist [Support]
      [loaded] com.avast.init.plist [Support]
      [loaded] com.avast.uninstall.plist [Support]
      [failed] com.avast.update.plist [Support]
      [running] com.backblaze.bzserv.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.adobe.ARM.[...].plist [Support]
      [invalid?] com.avast.home.userinit.plist [Support]
      [running] com.backblaze.bzbmenu.plist [Support]
      [loaded] com.facebook.videochat.[redacted].plist [Support]
      [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
      [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
      [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
      [running] com.spotify.webhelper.plist [Support]
    User Login Items: ℹ️
      Backup & Storage UNKNOWNHidden (missing value)
      Dropbox Application (/Applications/Dropbox.app)
      Backup & Storage UNKNOWNHidden (missing value)
    Internet Plug-ins: ℹ️
      Google Earth Web Plug-in: Version: 6.1 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
      AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
      AdobePDFViewer: Version: 10.1.13 [Support]
      CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Support]
      EPPEX Plugin: Version: 10.0 [Support]
      JavaAppletPlugin: Version: Java 8 Update 25 Check version
    Safari Extensions: ℹ️
      wrc [Installed]
      iTube Studio [Installed]
    3rd Party Preference Panes: ℹ️
      Backblaze Backup  [Support]
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      Java  [Support]
      MacFUSE  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 999.01 GB Disk used: 337.55 GB
      Destinations:
      TOSHIBA EXT [Local]
      Total size: 999.86 GB
      Total number of backups: 14
      Oldest backup: 2014-12-16 03:10:34 +0000
      Last backup: 2015-01-01 12:10:03 +0000
      Size of backup disk: Too small
      Backup size 999.86 GB < (Disk used 337.55 GB X 3)
    Top Processes by CPU: ℹ️
          2% WindowServer
          1% mds_stores
          0% bztransmit
          0% bzfilelist
          0% AppleSpell
    Top Processes by Memory: ℹ️
      159 MB com.apple.WebKit.WebContent
      120 MB Safari
      47 MB com.avast.daemon
      47 MB bztransmit
      47 MB System Events
    Virtual Memory Information: ℹ️
      292 MB Free RAM
      1.20 GB Active RAM
      813 MB Inactive RAM
      735 MB Wired RAM
      39.95 GB Page-ins
      838 MB Page-outs
    Diagnostics Information: ℹ️
      Jan 1, 2015, 12:19:02 PM /Library/Logs/DiagnosticReports/iPhoto_2015-01-01-121902_[redacted].hang
      Jan 1, 2015, 12:08:48 PM /Library/Logs/DiagnosticReports/AdobeReader_2015-01-01-120848_[redacted].hang
      Jan 1, 2015, 12:08:47 PM /Library/Logs/DiagnosticReports/Safari_2015-01-01-120847_[redacted].hang
      Dec 31, 2014, 04:20:24 PM Self test - passed
      Dec 31, 2014, 03:43:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154336_[redac ted].crash
      Dec 31, 2014, 03:43:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154327_[redac ted].crash
      Dec 31, 2014, 03:43:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154322_[redac ted].crash
      Dec 31, 2014, 01:15:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-131504_[redac ted].crash
      Dec 31, 2014, 01:15:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-131502_[redac ted].crash
      Dec 31, 2014, 01:14:00 PM /Library/Logs/DiagnosticReports/WindowServer_2014-12-31-131400_[redacted].crash

    Hi Lex
    Its bizarre to still see cleanmymac on report below.  It wasn't listed in applications, and I just found a couple of files that I deleted.  Anyway, here is the report:
    EtreCheck version: 2.1.5 (108)
    Report generated 3 January 2015 12:18:56 GMT
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      iMac (21.5-inch, Mid 2010) (Verified)
      iMac - model: iMac11,2
      1 3.2 GHz Intel Core i3 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      empty empty empty empty
      BANK 1/DIMM0
      empty empty empty empty
      BANK 0/DIMM1
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM1
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      ATI Radeon HD 5670 - VRAM: 512 MB
      iMac 1920 x 1080
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: one day 21:51:10
    Disk Information: ℹ️
      WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 999.01 GB (664.62 GB free)
      Encrypted AES-XTS Unlocked
      Core Storage: disk0s2 999.35 GB Online
      OPTIARC DVD RW AD-5680H 
    USB Information: ℹ️
      TOSHIBA External USB 3.0 1 TB
      EFI (disk2s1) <not mounted> : 210 MB
      TOSHIBA EXT (disk2s2) /Volumes/TOSHIBA EXT : 999.86 GB (603.88 GB free)
      Apple Internal Memory Card Reader
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Built-in iSight
      Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/Hotspot Shield
      [not loaded] com.anchorfree.tun (1.0.1) [Support]
      /System/Library/Extensions
      [loaded] com.Cycling74.driver.Soundflower (1.5.2) [Support]
      [loaded] jp.co.toshiba.driver.ToExtCmd (1.0.2) [Support]
    Startup Items: ℹ️
      AGMacFSWatcher: Path: /Library/StartupItems/AGMacFSWatcher
      Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
      [running] jp.co.Toshiba.autorun.plist [Support]
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [running] com.delicioussafari.DeliciousSafariAgent.plist [Support]
      [running] com.epson.epw.agent.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.anchorfree.ajaxserver.plist [Support]
      [running] com.backblaze.bzserv.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.adobe.ARM.[...].plist [Support]
      [running] com.backblaze.bzbmenu.plist [Support]
      [loaded] com.facebook.videochat.[redacted].plist [Support]
      [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
      [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
      [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
      [running] com.spotify.webhelper.plist [Support]
    User Login Items: ℹ️
      Backup & Storage UNKNOWNHidden (missing value)
      Dropbox Application (/Applications/Dropbox.app)
      Backup & Storage UNKNOWNHidden (missing value)
    Internet Plug-ins: ℹ️
      Google Earth Web Plug-in: Version: 6.1 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
      AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
      AdobePDFViewer: Version: 10.1.13 [Support]
      CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Support]
      EPPEX Plugin: Version: 10.0 [Support]
      JavaAppletPlugin: Version: Java 8 Update 25 Check version
    Safari Extensions: ℹ️
      wrc [Installed]
      iTube Studio [Installed]
    3rd Party Preference Panes: ℹ️
      Backblaze Backup  [Support]
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      Java  [Support]
      MacFUSE  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 999.01 GB Disk used: 334.39 GB
      Destinations:
      TOSHIBA EXT [Local]
      Total size: 999.86 GB
      Total number of backups: 17
      Oldest backup: 2014-12-16 03:10:34 +0000
      Last backup: 2015-01-03 11:23:40 +0000
      Size of backup disk: Too small
      Backup size 999.86 GB < (Disk used 334.39 GB X 3)
    Top Processes by CPU: ℹ️
          8% backupd
          3% WindowServer
          0% mds
          0% fseventsd
          0% bzserv
    Top Processes by Memory: ℹ️
      228 MB Safari
      168 MB Mail
      101 MB com.apple.WebKit.WebContent
      69 MB Finder
      69 MB WindowServer
    Virtual Memory Information: ℹ️
      87 MB Free RAM
      1.18 GB Active RAM
      1.11 GB Inactive RAM
      737 MB Wired RAM
      54.29 GB Page-ins
      41 MB Page-outs
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      Jan 2, 2015, 06:28:06 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-01-02-182806_[ redacted].cpu_resource.diag [Details]
      Jan 1, 2015, 02:28:20 PM Self test - passed
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  • My 2010 iMac with Mavericks 10.9.2 is very slow.  How do I fix?

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              iMac (21.5-inch, Mid 2010)
              iMac - model: iMac11,2
              1 3.06 GHz Intel Core i3 CPU: 2 cores
              12 GB RAM
    Video Information:
              ATI Radeon HD 4670 - VRAM: 256 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 0 days 0:6:34
    Disk Information:
              WDC WD5000AAKS-40V6A0 disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 499.25 GB (172.87 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              OPTIARC DVD RW AD-5680H 
    USB Information:
              Apple Internal Memory Card Reader
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Built-in iSight
              Apple Computer, Inc. IR Receiver
    FireWire Information:
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                        disk1s1 (disk1s1) <not mounted>: 32 KB
                        Time Machine (disk1s3) /Volumes/Time Machine: 1 TB (125.26 GB free)
    Thunderbolt Information:
    Startup Items:
              ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
              ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.cisco.anyconnect.vpnagentd.plist 3rd-Party support link
              [System] com.google.keystone.daemon.plist 3rd-Party support link
              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
              [System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
    Launch Agents:
              [System] com.cisco.anyconnect.gui.plist 3rd-Party support link
              [System] com.google.keystone.agent.plist 3rd-Party support link
              [System] com.hp.messagecenter.launcher.plist 3rd-Party support link
              [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
              [System] com.rosettastone.rosettastonedaemon.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] net.optimum.iptv.optimumapp.agent.v3.plist 3rd-Party support link
    User Login Items:
              Microsoft Database Daemon
              Dropbox
    Internet Plug-ins:
              DirectorShockwave: Version: 12.0.4r144 - SDK 10.6 3rd-Party support link
              o1dbrowserplugin: Version: 5.1.7.17873 3rd-Party support link
              Google Earth Web Plug-in: Version: 6.1 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 2.2.1.11  3rd-Party support link
              OfficeLiveBrowserPlugin: Version: 12.3.2 3rd-Party support link
              PandoWebInst: Version: 1.0 3rd-Party support link
              AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
              Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
              CitrixICAClientPlugIn: Version: 11.2.0 3rd-Party support link
              googletalkbrowserplugin: Version: 5.1.7.17873 3rd-Party support link
              AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
              npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
              JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
    Safari Extensions:
              InvisibleHand: Version: 3.9.37
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
              Citrix Online Plug-in  3rd-Party support link
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              Java  3rd-Party support link
              MacFUSE  3rd-Party support link
    Old Applications:
              /Applications/Microsoft Office 2011/Office
                        Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        My Day:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
              /Applications/Microsoft Office 2011
                        Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Outlook:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
              Microsoft Language Register:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
              Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              TurboTax Premier 2011:          Version: 2011.r17.007 - SDK 10.4 3rd-Party support link
              iSHS:          Version: 1.0 - SDK 10.0 3rd-Party support link
                        /Users/[redacted]/Downloads/iSHS.app
    Time Machine:
              Skip System Files: NO
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 464.96 GB Disk used: 303.96 GB
              Destinations:
                        Iomega HDD [Local] (Last used)
                        Total size: 931.39 GB
                        Total number of backups: 147
                        Oldest backup: 2011-10-26 11:07:35 +0000
                        Last backup: 2014-03-12 00:53:28 +0000
                        Size of backup disk: Adequate
                                  Backup size 931.39 GB > (Disk used 303.96 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   9%          Google Chrome
                   6%          WindowServer
                   3%          mdworker32
                   2%          EtreCheck
                   1%          mds_stores
    Top Processes by Memory:
              135 MB          com.apple.IconServicesAgent
              123 MB          PluginProcess
              123 MB          Safari
              111 MB          com.apple.WebKit.WebContent
              98 MB          mds_stores
    Virtual Memory Information:
              9.28 GB          Free RAM
              1.66 GB          Active RAM
              303 MB          Inactive RAM
              783 MB          Wired RAM
              380 MB          Page-ins
              0 B          Page-outs

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

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