VERY SLOW Mac Book Pro after Mavericks update...

I have recently updated my MacBook Pro to Mavericks and everything is slow. I use IMovie and my computer freezes. What should I do?

If you don't already have a current backup, back up all data before doing anything else. This procedure is a diagnostic  test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem. The backup is necessary on principle, not because of anything suggested in this comment. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The procedure will help to identify which such modifications you've installed, as well as some other aspects of the state of the system that may be pertinent.
Don’t be alarmed by the seeming complexity of these instructions — they’re easy to carry out. Here's a brief summary: You copy a line of text from this web page into a window in another application. You wait about a minute. Then you paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, paste again. That's all there is to it. Details follow.
You may have started the computer in "safe" mode. Preferably, these steps should be taken while booted in “normal” mode. If the system is now running in safe mode and is bootable in normal mode, reboot as usual. If it only boots in safe mode, proceed anyway.
Below are instructions to run a UNIX shell script. It does nothing but produce human-readable output. However, you need to be cautious about running any program at the behest of a stranger on a public message board. If you question the safety of the procedure suggested here — which you should — search this site for other discussions in which it’s been followed without any report of ill effects. If you can't satisfy yourself that these instructions are safe, don't follow them.
The script will line-wrap or scroll in your browser, but it's really a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it.
If you have more than one user, and the affected user is not an administrator, then please run the script twice: once while logged in as the affected user, and once as an administrator. The results may be different. The administrator is the user that is created automatically on a new computer when you start it for the first time. If you can't log in as an administrator, just run the script as the affected user. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the built-in Terminal application in any of the following ways: 
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.) 
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens. 
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid. 
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign. 
Triple-click anywhere in the line of text below on this page to select it:
clear; PB=/usr/libexec/PlistBuddy; PR () { [[ "$o" ]] && o=$(sed 's/^/   /' <<< "$o") && printf '\n%s:\n\n%s\n' "$1" "$o"; }; PC () { o=$(egrep -v '^[[:blank:]]*($|#)' "$2"); PR "$1"; }; PF () { o=$($PB -c Print "$2" | awk -F'= ' \/$3'/{print $2}'); PR "$1"; }; PN () { [[ $o -eq 0 ]] || printf "\n%s: %s\n" "$1" $o; }; a=$(id | grep -w '80(admin)'); [[ "$a" ]] && sudo true && r=1 || r=; { [[ "$a" ]] || echo $'No admin access\n'; [[ "$a" && ! "$r" ]] && echo $'No root access\n'; system_profiler SPSoftwareDataType | sed '8!d;s/^ *//'; o=$(system_profiler SPDiagnosticsDataType | sed '5,6!d'); fgrep -q P <<< "$o" && o=; PR "POST"; o=$(($(vm_stat | awk '/Pageo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0));  PN "Pageouts (MiB)"; s=( $(sar -u 1 10 | sed '$!d') ); [[ ${s[4]} -lt 90 ]] && o=$( printf 'User %s%%\t\tSystem %s%%' ${s[1]} ${s[3]} ) || o=; PR "Total CPU usage"; [[ "$o" ]] && o=$(ps acrx -o comm,ruid,%cpu | sed '2!d'); PR "Max %CPU by process (name, UID, %)"; o=$(kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1); PR "Loaded extrinsic kernel extensions"; o=$(launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'); PR "Loaded extrinsic user agents"; o=$(launchctl getenv DYLD_INSERT_LIBRARIES); PR "Inserted libraries"; PC "cron configuration" /e*/cron*; o=$(crontab -l | grep [^[:blank:]]); PR "User cron tasks"; PC "Global launchd configuration" /e*/lau*; PC "Per-user launchd configuration" ~/.lau*; PF "Global login items" /L*/P*/loginw* Path; PF "Per-user login items" L*/P*/*loginit* Name; PF "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=$(find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l); PN "Restricted user files"; cd; o=$(find -L /S*/L*/E* {,/}L*/{A*d,Compon,Ex,In,Keyb,Mail/Bu,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB -c 'Print :CFBundleIdentifier' "$d/Info.plist") || ID=; ID=${ID:-No bundle ID}; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf '%s\n\t(%s)\n' "${d%/Contents}" "$ID"; done); PR "Extrinsic loadable bundles"; o=$(find /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print); PR "Unsigned shared libraries"; o=$(system_profiler SPFontsDataType | egrep "Valid: N|Duplicate: Y" | wc -l); PN "Font problems"; for d in {,/}L*/{La,Priv,Sta}*; do o=$(ls -A "$d"); PR "$d"; done; [ "$r" ] && { o=$(sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'); PR "Loaded extrinsic daemons"; o=$(sudo defaults read com.apple.loginwindow LoginHook); PR "Login hook"; o=$(sudo crontab -l | grep [^[:blank:]]); PR "Root cron tasks"; }; o=$(syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|pagin|timed? ?o' | tail -n25 | awk '/:/{$4=""; print}'); PR "Log check"; } 2> /dev/null | pbcopy; exit
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately, leaving the Terminal window empty. If that doesn't happen, press the return key.
If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter your password, the script will run anyway, but it will produce less information. In most cases, the difference is not important, so don't worry about it.
The script may take up to a few minutes to run, depending on how many files you have and the speed of the computer. Wait for the line "[Process completed]" to appear in the Terminal window.
You can then quit Terminal. The output of the script will have been copied to the Clipboard automatically. All you have to do is paste into a reply to this message by pressing command-V again.
Please note:
☞ This procedure is all copy-and-paste — type nothing in the Terminal window except your login password if and when prompted.
☞ Remember to post the output. It's already in the Clipboard when you see "[Process completed]" in the Terminal window. You don't have to copy the output; just paste into your web browser.
☞ If any personal information, such as your name or email address, appears in the output, anonymize it before posting. Usually that won't be necessary.

Similar Messages

  • Very Very Slow Mac Book Pro

    Mac Book Pro 13" Late 2010
    Mac OsX 10.6.3
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    Cheked the SMART statued of the HD, and it Verifies okay.
    Reinstalled the HD
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    After an hour the back ball came back again. Opening Safari or even a Finder window would cause the Mac to freeze.
    I have reased the HD and reinstalled Os 10.6.3 from the original DVD, then updated to 10.6.8. The computer lasted about 4 hours before the same problems came back again.
    I tried to install Os 10.7.0 from an Apple Installer USB. The Installer said there was a disk error and couldn't complete the Installation.
    I ran disk utilities however it found no problems.
    I erased the HD again I reinstalled 10.6.3. and then tried to Install 10.7.0 but received an error massage, "The installation could not be completed, please try again".
    I tried to update the Os to 10.6.8 but the update process stalls at about 50% .
    The computer now freezes in beachball mode after about one minute of booting.
    Next I will try to swap HD's and see if that works.

  • Slow Mac Book Pro with Maverick Software

    I have a Mac Book Pro Mid 2009 model.  Ever since I have loaded Maverick software my computer has been very very slow.  Is there anyway to speed up the processor or revert back to Mountain Lion software?  This is really making me a disgruntled Mac user and I have always been a real supported of Apple products.  Suggestions would be appreciated.

    Hello!
    I'm new to forum but I am experiencing the same problem with '09 Mac Book Pro. New installed Mavericks worked quick at first but suddenly  everything slowed down and the whole system seems to be lagging and it's not very responsive. I have upgraded from Mountain Lion and never had any problems. I can understand that the machine is 5 years old but it's not very dated and should be supported buy apple in their new upgrades. However for now I would like to bring my laptop to life and wondered if there is any way to find out what is slowing down the machine or would I be better going back to my previous system?. Would Apple Genius team be able to help me with this issue?
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  • Slow mac book pro after upgrade

    Hi, I recently updated my macbook pro to Yosemite and ever since it has become very slow.
    I ran Etrecheck and the results are below. Not exactly sure what to do next.
    Any help would be much appreciated
    thanks
    EtreCheck version: 2.1.8 (121)
    Report generated 7 March 2015 1:30:40 am AEDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
    MacBook Pro - model: MacBookPro6,2
        1 2.53 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless: en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 252
    Video Information: ℹ️
        Intel HD Graphics - VRAM: 288 MB
        NVIDIA GeForce GT 330M - VRAM: 256 MB
            Color LCD 1440 x 900
            SONY TV spdisplays_1080p
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 19 days 14:3:11
    Disk Information: ℹ️
        TOSHIBA MK5055GSXF disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 388.48 GB (60.87 GB free)
    Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 110.76 GB (84.16 GB free)
    MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Western Digital External HDD 1.5 TB
            Elements (disk1s1) /Volumes/Elements : 1.50 TB (518.69 GB free)
        EPSON USB2.0 MFP(Hi-Speed)
        Apple Computer, Inc. IR Receiver
        Apple Inc. Built-in iSight
        Logitech USB Receiver
        Apple Internal Memory Card Reader
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
    /Library/Application Support/Roxio
    [not loaded]    com.roxio.TDIXController (1.7) [Click for support]
    /System/Library/Extensions
    [not loaded]    com.Huawei.driver.HuaweiDataCardDriver (2.6) [Click for support]
    [loaded]    com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Click for support]
    Problem System Launch Agents: ℹ️
    [killed]    com.apple.AirPlayUIAgent.plist
    [killed]    com.apple.CallHistoryPluginHelper.plist
    [killed]    com.apple.CallHistorySyncHelper.plist
    [killed]    com.apple.cloudd.plist
    [killed]    com.apple.coreservices.appleid.authentication.plist
    [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.nsurlsessiond.plist
    [killed]    com.apple.printtool.agent.plist
    [killed]    com.apple.telephonyutilities.callservicesd.plist
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    Problem System Launch Daemons: ℹ️
    [killed]    com.apple.AssetCacheLocatorService.plist
    [killed]    com.apple.awdd.plist
    [killed]    com.apple.ctkd.plist
    [killed]    com.apple.emond.aslmanager.plist
    [killed]    com.apple.icloud.findmydeviced.plist
    [killed]    com.apple.ifdreader.plist
    [killed]    com.apple.nehelper.plist
    [killed]    com.apple.nsurlsessiond.plist
    [killed]    com.apple.periodic-monthly.plist
    [killed]    com.apple.periodic-weekly.plist
    [killed]    com.apple.tccd.system.plist
    [killed]    com.apple.wdhelper.plist
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    Launch Agents: ℹ️
    [loaded]    com.epson.Epusp.plist [Click for support]
    [running]    com.epson.epw.agent.plist [Click for support]
    [not loaded]    com.teamviewer.teamviewer.plist [Click for support]
    [not loaded]    com.teamviewer.teamviewer_desktop.plist [Click for support]
    Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.teamviewer.Helper.plist [Click for support]
    [not loaded]    com.teamviewer.teamviewer_service.plist [Click for support]
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    [running]    com.google.Chrome.framework.plist [Click for support]
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        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 9.5.5 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        WebClient: Version: 1.0 - SDK 10.2 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.2.9 [Click for support]
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
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        Flash Player  [Click for support]
        MacFUSE  [Click for support]
        Perian  [Click for support]
    Time Machine: ℹ️
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            18%    WindowServer
             9%    VLC
             4%    coreaudiod
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        1.08 GB    Wired RAM
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    1.14 GB    Page-outs

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  • 10.8.5 crashes mac book pro: After installing Update 10.8.5 on early 2008 mac book pro i couldn't log in - system freezes at log.

    Hallo,
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    ... I tried to start in safe mode, installed combo update instead - nothing worked.

  • Very slow mac book pro

    My MBP has become very slow. Seems like I get the spinning color wheel all the time, which is annoying. I happens in Safari and Mail mostly. Any suggestions? Trying to avoid taking it in for an expensive service.

    John,
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              iMac - model: iMac9,1
              1 2.93 GHz Intel Core 2 Duo CPU: 2 cores
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    Disk Information:
              Hitachi HDT721064SLA360 disk0 : (640.14 GB)
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                        Recovery HD (disk0s3) <not mounted>: 650 MB
              OPTIARC DVD RW AD-5670S 
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              Apple, Inc. Keyboard Hub
                        Apple, Inc Apple Keyboard
              Lexmark Pro700 Series
              LaCie LaCie Storage 1 TB
                        disk1s1 (disk1s1) <not mounted>: 32 KB
                        LaCie (disk1s3) /Volumes/LaCie: 1 TB (364.8 GB free)
              Apple Computer, Inc. IR Receiver
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
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    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist
              [loaded] com.adobe.versioncueCS4.plist
              [loaded] com.google.keystone.daemon.plist
              [loaded] com.maintain.CocktailScheduler.plist
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              [loaded] com.adobe.CS4ServiceManager.plist
              [loaded] com.google.keystone.agent.plist
              [loaded] com.hp.help.tocgenerator.plist
              [failed] com.lexmark.hbnlistener.plist
              [loaded] com.lexmark.hostinfoupdater.plist
              [loaded] com.lexmark.hostregister.plist
              [not loaded] com.maintain.CocktailPurgeInactiveMemory.plist
              [loaded] com.maintain.CocktailSystemEvents.plist
              [not loaded] com.teamviewer.teamviewer.plist
              [not loaded] com.teamviewer.teamviewer_desktop.plist
    User Launch Agents:
              [loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
              [loaded] com.nds.pcshow.plist
              [loaded] com.nds.pcshow.uninstall.plist
    User Login Items:
              AdobeResourceSynchronizer
              System Lens
    3rd Party Preference Panes:
              Adobe Version Cue CS4
              Akamai NetSession Preferences
              Flash Player
              Flip4Mac WMV
              Java
    Internet Plug-ins:
              AdobePDFViewer.plugin
              AdobePDFViewerNPAPI.plugin
              AmazonMP3DownloaderPlugin101750.plugin
              CouponPrinter-FireFox_v2.plugin
              DirectorShockwave.plugin
              Flash Player.plugin
              FlashPlayer-10.6.plugin
              Flip4Mac WMV Plugin.plugin
              GarminGpsControl.plugin
              Google Earth Web Plug-in.plugin
              iPhotoPhotocast.plugin
              JavaAppletPlugin.plugin
              OfficeLiveBrowserPlugin.plugin
              QuickTime Plugin.plugin
              SharePointBrowserPlugin.plugin
              Silverlight.plugin
    User Internet Plug-ins:
              CitrixOnlineWebDeploymentPlugin.plugin
    Bad Fonts:
              None
    Top Processes by CPU:
                   7%          Mail
                   2%          mds
                   2%          WebProcess
                   1%          WindowServer
                   1%          EtreCheck
                   0%          fontd
                   0%          hidd
                   0%          System Lens
                   0%          Safari
                   0%          imagent
    Top Processes by Memory:
              311 MB             WebProcess
              180 MB             mds
              139 MB             Mail
              127 MB             Safari
              53 MB              com.apple.dock.extra
              49 MB              Dock
              49 MB              WindowServer
              37 MB              CalendarAgent
              33 MB              Finder
              33 MB              coreservicesd
    Virtual Memory Statistics
              1.94 GB            Free RAM
              1.47 GB            Active RAM
              209 MB             Inactive RAM
              398 MB             Wired RAM
              378 MB             Page-ins
              0 B                Page-outs
    I sit in front of this computer all day, will restart in Safe Mode right away and report back ASAP. Thanks.

  • Hello am using mac book pro ,recently i updated  my computer to OS X MAVERICKS ,where my launch pad in my dock is slow,when i move the track pad to next page in launch pad ,it is very slow ,it takes two to three swipes ,please help me

    hello am using mac book pro ,recently i updated  my computer to OS X MAVERICKS ,where my launch pad in my dock is slow,when i move the track pad to next page in launch pad ,it is very slow ,it takes two to three swipes ,please help me

    Hey rajafromind!
    I have an article here that can help you troubleshoot this issue:
    OS X Mavericks: If graphics-intensive tasks slow down your Mac
    http://support.apple.com/kb/PH13952
    The following article may also have some helpful information for you:
    OS X Mavericks: If your Mac runs slowly
    http://support.apple.com/kb/PH13895
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • Hey guys on my mac book pro after updating three apps wont leave my dock, when i close them they just re-appear they are "LoginServer", "USBServer" and "NetServer" any ideas to what is the issue?????? PLEASE HELP.

    Hey guys on my mac book pro after updating three apps wont leave my dock, when i close them they just re-appear they are "LoginServer", "USBServer" and "NetServer" any ideas to what is the issue?????? PLEASE HELP.

    Hi I have just got back from the apple store and the guy at the Genius bar looked at it and said it was a manufacturing fault, and because it has been like it since new, and seemed to be getting worse he replaced the computer  and I have a new warranty from today.
    We got the feeling as soon as he looked at it that he has seen this before, I did say to him I was concerned it would be a replacement screen and I was not really happy about that as it was so new, and he said that was the normal procedure, but as the fault was already there at new and it was getting worse they would replace. I could not have asked for a better service.
    Not unpacked this one yet but am hoping all is good, its a great little machine.
    Thank you for your responses, and I hope this might help someone else.  One thing it did not seem to be missing pixels but something to do with the screen production?

  • HT4356 Mavric doesn't support my 5 years old Big Screen Display, OR? Tried to connect my Mac Book Pro after installing Mavric, The Screen didn't work as before. I could only see the Desktop but not the movies for example. What can I do?

    Mavric doesn't support my 5 years old Big Screen Display, OR? Tried to connect my Mac Book Pro after installing Mavric, The Screen didn't work as before. I could only see the Desktop but not the movies for example.
    <E-mail Edited by Host>

    It appears what happened is the installer though it was looking at a empty drive and just went ahead and installed.
    I of course am assuming here you didn't use Disk Utility to format the drive first before installing, that would wipe out your files and programs for sure.
    So what to do, what to do.
    Well there is hope for you as long as the drive wasn't Filevaulted.
    I'll explain. When a hard drive writes data for the first time to a drive, it starts at the very top and works it's way down.
    When OS X was installed the first time, it was at the top of the drive, unless you upgraded then the upgraded OS X could have been written elsewhere.
    Now when you just reinstalled OS X, the new OS went on the top of the drive, overwriting any data that was there previously, so what was there you have lost forever which is about 8GB or so. If it was the previous OS there, then your more in luck because only the old OS X was overwritten.
    The remaining space on the drive still can have a copy of your files, provided it's not overwritten yet.
    It's because when a hard drive deletes data or reformats, it doesn't remove the data off the drive or overwrites it immediately, it's just made so it's SPACE is available for new files to be written there.
    So technically one can recover the deleted data off a non-encrypted/scrubbed hard drive with special software.
    The way it does this is it reads the 1's and 0's of the files themselves, and through a lot of figuring out, can tell what that file is and what it belongs too.
    So what you will have to do is this:
    Create a data recovery/undelete external boot drive
    or if you don't have the skills, then take it to a local PC/Mac tech and they can do a direct image of the drive and then you can run Data Rescue on it to rebuild your files.

  • Hello, I have a problem with my mac book pro after running the battery dead on a game.  The display has shrunk leaving two black margins on either side. What to do ?

    Hello, I have a problem with my mac book pro after running the battery dead on a game.  The display has shrunk leaving two black margins on either side. What to do ?

    Go to System Preferences>Displays and set the resolution to "Best for this computer" (or something to that effect).
    Clinton

  • Hi, I have a mac book pro running mavericks and recently tried to connect to a 3rd ten apple tv but the airplay icon is not showing up in the top bar. I then tried my girlfriends laptop running mountain lion and it showed up straight away. Any suggestions

    Hi, I have a mac book pro running mavericks and recently tried to connect to a 3rd gen apple tv but the airplay icon is not showing up in the top bar. I then tried my girlfriends laptop running mountain lion and it showed up straight away. Any suggestions?

    How old is the MacBook Pro?  AirPlay is only supported on 2011 and newer models, due to the requirements it has in hardware for graphics acceleration.

  • I installed the window 7 os in to my mac book pro. after that the partition is not supported and then the folder with question mark flashing on my screen. plaese helf me what to do next to resume the mac os x?

    i installed the window 7 ultimate OS in to my mac book pro. after that the partition is not supported and then the folder with question mark flashing on my screen. plaese helf me what to do next to resume mac mac os x?

    Assuming that you tried to install Win 7 in bootcamp.
    Power on the machine and press and hold the "option" key when you hear the bong sound.
    Select the Macintosh HD icon and press "return" or just click on the icon.
    Once booted into OS X go to System Preferences and select the Startup Disk icon and configure startup to use the Macintosh HD.

  • Help I tried opening my Mac book pro after shutting it down and all I get is a grey screen with the apple sign and a moving mouse but I can't open it !! What should I do ??

    Help I tried opening my Mac book pro after shutting it down but it won't open and all I get is a grey screen and a mo Jong mouse but nothin else so can u help me ??

    Hey HJA96,
    Thanks for the question. I understand that your MacBook Pro is booting to a gray screen. The following article addresses this symptom, and provides relevant troubleshooting information:
    Mac OS X: Gray screen appears during startup
    http://support.apple.com/kb/TS2570
    Some of the steps included:
    - Disconnect, test peripheral devices and network cables
    - Perform a Safe Boot
    - Reset the NVRAM / PRAM
    - Start from your Mac OS X Install disc; use Disk Utility
    - Check your cables and power source
    - Remove third-party RAM and internal hardware
    - Perform an Archive and Install installation of Mac OS X
    - Perform an Erase and Install installation of Mac OS X as a last resort
    (See article for full information on all of the above)
    Thanks,
    Matt M.

  • HT1338 My mac book pro has three updates ready to install.  When I select all three of them and click install it shows them downloading, the computer restarts, and when the computer turns back on and I go to updates again they are still there to install. 

    My mac book pro has three updates ready to install.  When I select all three of them and click install it shows them downloading, the computer restarts, and when the computer turns back on and I go to updates again they are still there to install.  Help

    Best to install them one at a time, re-booting between each one.

  • Tried to update Mac book pro to maverick now system will not boot

    I downloaded the maverick update but something happened during the update and now my Mac book pro will not boot into the os.  What should I do?

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

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