VERY slow mobile Hotspot connection?

I recently purchased the 4510L LTE mobile hotspot as it was that or dial up. I have been getting download speeds that generally cap out at about 100 KBps. That seems very slow for this area, with 3G coverage. I am always at 3 or 4 bars of service and am unsure if this is standard for that or if I am for some reason getting incredibly slow internet.

MyUnluckyDay wrote:
Yes, I have tried to move it around the house and that helped in a very very small way. I just don't think my area is really cut out for this type of service, I recently discovered that there is one company that offers DSL and hopefully I can get that. I luckily still have time on my 14 days and hope that I don't have any trouble returning and canceling my service.
Thanks to the community member for your input.
Hi MyUnluckyDay,
Have you kept trying to use your mobile hotspot to see if the speeds improved? Are you using a laptop with the connection that has an Anti Virus program running at the time slow speed occurs? If so, please try clearing the cache on your web browser and disable your Anti Virus program and retry using the hotspot to see if this improves the speed of your connection. Speeds can vary depending on what your doing on the connection such as downloading a large application or streaming videos, etc. Also, there was a software update released on September 1st that can help with the connection issues. Here is a direct link to our website that will provide steps on how to obtain the software update. I hope these suggestions can help with your concerns.

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dovdov2,
are you saying that when you connect your MacBook Pro to a monitor, your Internet connection slows down, but when you disconnect the monitor, it speeds up again, and that this is reproducible from one day to another?
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Mobile HotSpot connection

Does anyone know if it is possible to connect a laptop through the Mobile Hotspot application using the USB cable instead of WiFi - I have a very old laptop that I would like to occassionally use but it does not have WiFi capabilities.

The mobile hotspot app is a WiFi-only connection. It sets your Pre up as a WiFi access point. Try purchasing a USB WiFi adapter for your laptop, which would give it the WiFi capabilities it currently lacks.
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Connecting c309a to a wireless network, the printer does not find my mobile hotspot connection.

I switched to a mobile hotspot w/verizon. I had set up my computers (2) just fine the first time. I had to exchange the hotspot. I was told by my computer to insert a flashdrive and transfer my network settings to the printer and other computer. After inserting the flashdrive into my photosmart c309a printer, it flashed "turn off and on" I did, then the printer had lost the network settings menu altogether! I took it to bestbuy to be looked over and was told they were able to get my network menu back but it was still unable to register a wireless connection?? I'm not sure what to do now?

Sometimes DSL providers have more control over the router than the printer likes. There is what I believe to be a similar situation here in the states with ATT 2Wire routers. This is a cut and paste from instructions on how to fix that. Try it and see if it works.
- Unplug the telephone line from the router
- Turn the power off on the router, wait 30 seconds, then turn the power back on.
- Go through the normal process of connecting the printer to the device.
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- Use the router's IP address for the gateway and the first DNS (leave the second blank).
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Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Very slow broadband and connection keeps dropping

Hello, we have been BT customers since August 2013, after previously being Freeola customers for many years. We live in a very rural area, at the end of the exchange so we are never going to get amazingly fast broadband, we are estimated 1MB.
Previously using Speedtest.net at the beginning of the year we were getting 0.9Mbps, then in May our internet dropped and we couldn't get a proper connection or speed. We contacted Freeola who after doing some tests, said that we had a copper line failure and to contact BT. We did this and the copper line failure issue was fixed, an openreach engineer tested the line and we assumed all was fine. But we were still getting very slow speeds and the connection kept dropping. So we decided to switch to BT in August, we have put up with the slow speeds and dropping connection for 3 months hoping in vain that once we got a stable line the speed would increase and we would be back to were we expected to be.
When we are using the internet, we very often get "Your connection has been reset" errors within our browsers.
This has not happened, so I have decided to come on to this forum in the hope that we can solve this issue before my hair gets any greyer. We have a BT Home Hub 4 so we have not got all the stats that previous HH had available.
Also as we are in a rural area our telephone connection is through overhead cables and as said previously we are at the end of the exchange.
Please see below for the information that I have been able to get:
Home hub stats:
17:28:52, 28 Oct. ( 68.040000) DSL noise margin: 12.00 dB upstream, 9.50 dB downstream
17:28:51, 28 Oct. ( 67.970000) DSL line rate: 448 Kbps upstream, 192 Kbps downstream
Internet Connection Configuration
Connection Information
Connection time:
4 days, 22:01:39
Data Transmitted/Received:
221.4 MB / 2.3 GB
Bt Wholesale Broadband test:
Download Speed: 0.02
Upload speed: 0.34
Ping latency: 0.00
Further diagnostics:
Master socket is
I performed the quiet line test which wasn't too bad there was a very slight crackle, but it was with a wireless phone.
Speedtest.net results:
Ping: 463ms
Download:0.13mbps
Upload: 0.28mbps
As said previously before the copper line failure we were regularly getting download speeds of 0.9mbps.
Any help would be greatly appreciated.
Solved!
Go to Solution.

Hi jacoma,
Sorry to hear that your having issues with your BT Retail services.
You will either be on the ADSLMax (upto 8mbps) service or if your exchange has been BTw 21cn upgraded you maybe on the ADSL2/2+ (upto 12/20mbps) service depending on your line quality and length.
However these upto speeds may not be the speeds you will get as ADSL broadband connections are very dependent on the distance from your property to the exchange and the quality of your line. The further away you are from your local exchange the slower your broadband speed will be.
To enable the community to help you please see the advice below:
Please see Keith's help guide here: Helping forum members to help you, it will go through some checks that are needed for us to help you.
1) Are you in the TEST socket? if not can you please connect to the test socket and repeat steps 2, 3 and 4.
All the below performed in TEST Socket:
2) is there any noise on your line. dial 17070 option2 ,called quite line test, from landline phone. should be silent but slight hum normal on cordless phone.
If there is any noise on your line such as crackling, distictive noise when the phone is connected to the TEST socket and doing the quiet line test then you need to report a line fault to BT Retail by dailling 151. Once the crackling or disticive noise has gone then your broadband should slowly recover.
3) please post adsl line statistics
4) Can you please run a BT speed test (including IP Profile) http://speedtest.btwholesale.com (not beta version)[Best done with a wired, Ethernet, connection] After Quick Test is done you need to click "Further Diagnostics" to get IP Profile.
ADSL Line Statistic Help:
If you have a BT Home Hub like the one below...
Then:
1) Go to http://192.168.1.254 or http://bthomehub.home
2) click Settings
3) Click Advanced Settings
4) Click Broadband
5) Click Connection or sometimes called ADSL (see picture Below)
The direct Address is http://bthomehub.home/index.cgi?active_page=9116 (for bthomehub3.A firmware ending in 1.3)
or http://bthomehub.home/index.cgi?active_page=9118 (for bthomehub3.A firmware ending in 94.1.11)
You will need to copy and past all the adsl line statistics ( Including HEC, CRC and FEC errors). You may need to click " More Details"
If you have a HomeHub 4 then the majority of the ADSL Stats shown in the previous Hubs will not be there.
for HH4 users you can go to hub manager then select troubleshooting then logs and are look for 2 entries together which will show theconnection speed and noise margin for when your HH4 last sycned with the exchange.
There are more useful links on Keith's website here: If you have an ADSL connection, please select this link
cheers
I'm no expert, so please correct me if I'm wrong

Very slow/stalling wifi connection on iMac

I recently purchased the iMac 21.5" Core i3 3.06GHz- I was quite exited about my new computer as I've been thinking about switching to Mac for a couple of months. I was amazed with the software compared to Windows, but so far I'm very dissapointed with the wifi connection.
I connect to a router which is two floors down in the same apartment building (we have an agreement to share the connection with my neighbors)- D-link router using WEP- authentication. On the same spot where I placed my iMac, I regularly get 2-3 out of 5 bars and speeds of approx. 250 kb/s with my corporate Windows7 lenovo PC. However, the iMac wifi connection is very slow- I'm not sure of the exact speed, as the connection is very unstable- sometimes webpages load quickly, but sometimes a simple web-page takes forever. The key issue is downloading files- when downloading a file, the speed starts at 250- 300 kb/s at first, then quickly drops to approx. 50 kb/s, a then usually stalls and the download is rarely finished.
I have tried browsing apple support for help, and found advice to adjust MTU in AirPort settings, and I experimented with various DNS, but niether of these seems to help, my web-browsing and page loading times seem to have improved, but downloading files is still almost impossible. The problem si very frustrating, since I get reliable speed and connection on my lenovo PC on the very same spot as the iMac.
Based on reading internet discussions on this topic this seems to be a rather wide-spread problem with the iMac, and I'm wondering if anyone here has a similar experience and any suggestions for a solution? Can it be an issue with the aluminium body which has poorer reception, and I simply need to move my desk to different location in the apartment?
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Hello,
Is that Interface dragged to the top of Network>Show:>Network Port Configurations and checked ON?
The Interface that connects to the Internet, needs to be drug to the top of System Preferences>Network>Show:>Network Port Configurations and checked ON.
10.5.x/10.6.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
The interface that connects to the Internet should be dragged to the top of the list.
Then highlight the Ethernet, click Advanced, is it set to Using DHCP, what IP does it Show & Router IP, then click on Proxies tab & make sure none are set, click on the DNS tab and enter these numbers...
208.67.222.222
208.67.220.220

Very slow/non-existant connection and crackling no...

Hi, I am using Homehub option 2 (if I remember correctly, where can I check this?) and as the title says I am getting a very slow and sometimes no connection at all from my boardband, as well as crackling noises from the phone itself for 2 weeks. The connection is so bad I have to use BT FON on my neighbour's to visit this forum. I phoned up once last Saturday and the guy told me there were some construction problems nearby and I had to wait. On Monday I received a text saying the fault had been fixed. I wasn't at home at all until Wednesday so I hadn't the chance to check. However the problem is still there and the crackling noise on my phone is too loud for me to phone them again. Anyway, enough with my rambling. Here's my ADSL line status. Any help will be appreciated.
ADSL line status
Connection Information
Line state
Connected
Connection time
0 days, 00:06:31
Downstream
288 Kbps
Upstream
396 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.5 Annex A
Latency type
Interleaved
Noise margin (Down/Up)
5.3 dB / 3.9 dB
Line attenuation (Down/Up)
50.0 dB / 28.3 dB
Output power (Down/Up)
0.2 dBm / 1.1 dBm
Loss of Framing (Local/Remote)
0 / 0
Loss of Signal (Local/Remote)
0 / 0
Loss of Power (Local/Remote)
0 / 0
FEC Errors (Down/Up)
3 / 410076
CRC Errors (Down/Up)
1 / 874621
HEC Errors (Down/Up)
0 / 0
Error Seconds (Local/Remote)
1 / 146075

ADSL2+ and FTTC only
When first activated, your line is 'fully rate adaptive'. This means there's no upper limit to your sync speed (within the capabilities of your broadband product).
If your line drops frequently, has a high error rate or severe noise problems, a banded profile can be applied to aid stability.
This will force your line to sync within the range of an assigned band and is used to limit the sync rate when it's not stable above a certain rate.
The table below shows the bands used on ADSL2+ products. Details of the bands used on FTTC products has not yet been published by BT Wholesale.
Profile bands
160kb/s - 288kb/s
288kb/s - 576kb/s
576kb/s - 1152kb/s
1152kb/s - 2272kb/s
1472kb/s - 3072kb/s
2272kb/s - 4544kb/s
3328kb/s - 6656kb/s
4864kb/s - 9728kb/s
7168kb/s - 14336kb/s
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Dreamweaver very slow when lose connection to intranet

When not connected or lose connection while intranet
documents are open,
id still like to be able to work in dreamweaver yet it is so
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At least it wont give a popup for every open file like
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The CSS files and the HTML file are on the same drive. AS an example of performance for data read/writes, I also use Photoshop CS6 to edit images in excess of 2gb in size containg multiple smart object, and I dont experience this type perormance lag.
In this case, RAM is mainly irrlevent because the file are small, approx 200kb total combined size. I mentioned RAM in my initial post because any time I've had problems with Adobe products before, I've always been asked how much RAM I have.
So, can we please drop RAM, and perhaps focus on the problem....
Dreamweaver, regardless of what background processes I have running, regardless of how much RAM I have, regardless of where the files are kept, has a significant performance hit when editing an HTML file with links to multiple CSS files.

Very slow mobile home syncs (Mac OS X 10.7)

I have a mobile account set up on my Lion server (10.7.1) that I access from two mac clients (an iMac and a MacBook Air) - I've only been doing this since Lion/Lion Server came out so I can't compare the performance with Snow Leopard.
The problem I'm seeing is very, very long times to sync from either client machine back to the server.
This applies to sync on log in and log out, as well as the regular syncs that take place while I'm logged in.
For example, before I went to bed last night, my iMac (mid 2010 27" i7 16GB RAM running Lion 10.7.1) started a home sync of 1.37GB total size.
When I got up this morning, around 10 hours later, the same sync was still going - now at "78 of 118 items - 1.37GB of 1.37GB - 83% complete".
It's not stuck, because I do see the name of the sync'd file changing every few minutes.
This is over a gigabit ethernet network. I have a similar problem when the MacBookAir tries to sync (usually over WiFi but I have tried once or twice with it connected by Ethernet to see if it made any difference - none).
It's getting to the point where I'm seriously considering abandoning mobile accounts, going back to local ones and just syncing a small subset of my files between the iMac and MacBookAir.
Has anyone else come across a problem like this? Found a solution?
Systems info:
Server: mid-2007 mac mini, 500GB 7200 rpm HDD, 4GB RAM running Mac OS X 10.7.1 Server
iMac: mid-2010 27" iMac, 256GB SSD, 16GB RAM running Mac OS X 10.7.1
MacBookAir: 2011 13" MacBookAir, 256GB SSD, 4GB RAM, running Mac OS X 10.7.1
Gigabit ethernet network
Good signal/data rates on Wifi
Mobile account size around 45GB

In the end, I 'solved' this problem by throwing money at it and buying myself a mid-2011 Mac Mini server (any excuse!).
After the initial slow sync (my home weighs in at around 45GB) subsequent syncs take a matter of seconds now instead of hours.What does tend to slow things down (to minutes rather than seconds) is if I swap between machines - for example, if I've been logged in as the mobile account on my MBA, log out then log in as the same account on my iMac.
Nevertheless, orders of magnitude improvement in performance so that the mobile accounts are now usable.
Perhaps my poor old mid-2007 Mac Mini just wasn't up to the task - though seeing as it's mostly just I/O, and it has a 1GB Ethernet port and a 7,200rpm 500GB disc in it (which I fitted, upgrading the original 5,400rpm 80GB HD) I'm quite surprised.

Very slow speeds, bb connection dropping

I had bt BB installed a few weeks ago.
For the first 10 days, I was getting 2mbit down/0.5mbit up.
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Around the same time, my BB connection dropped out every 2-5 minutes. At this time I was getting 0.7mbit down/0.4mbit up.
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15.3 dB / 7.0 dB
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18.0 dB / 4.0 dB
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578
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384
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0
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89 / 55
CRC Errors (Down/Up)
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242
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For your connection, the acceptable range of speedsis 100-500 Kbps.
Additional Information:
Your DSL Connection Rate :1024 Kbps(DOWN-STREAM), 128 Kbps(UP-STREAM)
IP Profile for your line is - 500 Kbps
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Additional Information:
Upstream Rate IP profile on your line is - 128 Kbps
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I sent an email to the mods but am yet to receive a response. How long do they usually take?
The line is now worse than ever - it does not stay connected for any longer than 20 minutes before losing sync, usually within 5 minutes. My stats now are:
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Connection time
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1,184 Kbps
Upstream
448 Kbps
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Type
PPPoA
Modulation
ITU-T G.992.1
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Interleaved
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15.0 dB / 10.0 dB
Line attenuation (Down/Up)
18.0 dB / 4.0 dB
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23
Loss of Signal (Local)
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Loss of Power (Local)
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CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 2
Error Seconds (Local)
21

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Tom,
Just a few questions, how long has the NSS been in production? Was this working fine the all of a sudden becoming slow? Of course a 4Mb file should be instant. I have tested this is a lab and with no problems just now. What does your topology look like, what device models is in your network, like switch , router , etc. You said you tried to plug into different ports, question which ports and on what device? Did you plug into a different device like the router if NSS was plugged into a switch. Tried to give a little more details so we could have a better picture and idea? Also look into the NSS to make sure the hard drives are not having any errors (read/write errors). Also since you might be doing alot of configuration changes i would recommend backing up all data on NSS device if you haven't already done so.
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Basic troubleshooting
Confirm that your iOS device, computer, and wireless plan all meet the system requirements for Personal Hotspot.
Verify that Personal Hotspot is enabled by tapping Settings > General > Cellular > Personal Hotspot.
Verify the Internet connection on your iOS device by tapping Safari and loading a new webpage.
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Install the latest version of iOS. Tap Settings > General > Software Update.
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If none of the previous steps resolves your issue, restore the iPhone.
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You could create an index on date field for the table.

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i

Very slow wi-fi connectivity past few months on mac-mini os x 10.4.11

Thanks Randy for my earlier post response.
I'm using a 2007 Mac mini which runs on OS X Tiger 10.4.11.
I am facing hard time connecting with Airpot ON and Wi-Fi...past few months?
Almost all of the websites are taking long time to display.
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Perhaps your web browser is out of date. Firefox 3.x runs slow for me.
Safari 4.1.3 for Tiger
http://support.apple.com/kb/DL1069
iCab - The Taxi for the Internet
http://www.icab.de/
for PPC -- works for me on 10.4. Supports 10.5
tenfourfox -- It's a port of the latest FireFox to run on older hardware and software.
"World's most advanced web browser. Finely tuned for the Power PC."
http://www.floodgap.com/software/tenfourfox/
alternative download site:
http://www.macupdate.com/app/mac/37761/tenfourfox
BDAqua congradulations on getting over 100,000 points. WOW!
Robert

VERY slow mobile Hotspot connection?

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