Very slow performance of MacBook Pro
Problem description:
MacBook Pro became unusually slow. I can’t open / play videos. It takes **** of time to open normal excel / word applications. Starting also takes took toooo much time. Appreciate support to resolve the issue.
EtreCheck version: 2.1.8 (121)
Report generated February 6, 2015 at 9:16:49 PM GMT+3
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 174
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 2:45:10
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (79.58 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS41N
USB Information: ℹ️
Western Digital My Passport 0730 1 TB
EFI (disk3s1) <not mounted> : 210 MB
My Passport (disk3s2) /Volumes/My Passport : 999.83 GB (348.05 GB free)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
[loaded] com.kaspersky.kext.kimul.44 (44) [Click for support]
[loaded] com.kaspersky.kext.mark.1.0.5 (1.0.5) [Click for support]
/System/Library/Extensions
[loaded] com.kaspersky.kext.klif (3.0.4d41) [Click for support]
[loaded] com.kaspersky.nke (1.6.4d15) [Click for support]
Launch Agents: ℹ️
[loaded] com.kaspersky.kav.gui.plist [Click for support]
[running] com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.cleverfiles.cfbackd.plist [Click for support]
[running] com.kaspersky.kav.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
[loaded] com.westerndigital.ErasePrivilegedHelper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[failed] com.mediafire.Desktop.plist [Click for support] [Click for details]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
Virtual Keyboard
URL Advisor
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
FUSE for OS X (OSXFUSE) [Click for support]
Trusteer Endpoint Protection [Click for support]
Time Machine: ℹ️
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 419.30 GB
Destinations:
My Passport [Local]
Total size: 999.83 GB
Total number of backups: 8
Oldest backup: 2014-07-06 23:55:02 +0000
Last backup: 2014-11-16 02:51:05 +0000
Size of backup disk: Too small
Backup size 999.83 GB < (Disk used 419.30 GB X 3)
Top Processes by CPU: ℹ️
30% kav
9% WindowServer
0% kav_agent
0% rapportd
0% SystemUIServer
Top Processes by Memory: ℹ️
554 MB firefox
339 MB kav
133 MB Finder
86 MB mds_stores
60 MB WindowServer
Virtual Memory Information: ℹ️
117 MB Free RAM
1.60 GB Active RAM
1.54 GB Inactive RAM
814 MB Wired RAM
8.81 GB Page-ins
249 MB Page-outs
Diagnostics Information: ℹ️
Feb 6, 2015, 08:52:10 PM /Library/Logs/DiagnosticReports/kav_2015-02-06-205210_[redacted].cpu_resource.d iag [Click for details]
Feb 6, 2015, 08:39:55 PM /Library/Logs/DiagnosticReports/kav_app_2015-02-06-203955_[redacted].hang
Feb 6, 2015, 08:03:41 PM /Library/Logs/DiagnosticReports/kav_app_2015-02-06-200341_[redacted].hang
Feb 6, 2015, 07:51:52 PM /Library/Logs/DiagnosticReports/kav_app_2015-02-06-195152_[redacted].hang
Feb 6, 2015, 06:22:46 PM Self test - passed
Feb 5, 2015, 08:58:46 PM /Library/Logs/DiagnosticReports/firefox_2015-02-05-205846_[redacted].hang
Feb 5, 2015, 08:42:13 PM /Library/Logs/DiagnosticReports/firefox_2015-02-05-204213_[redacted].hang
Feb 5, 2015, 08:33:18 PM /Library/Logs/DiagnosticReports/firefox_2015-02-05-203318_[redacted].hang
Feb 5, 2015, 08:11:08 PM /Library/Logs/DiagnosticReports/firefox_2015-02-05-201108_[redacted].hang
Very
EtreCheck version: 2.1.8 (121)
Report generated March 21, 2015 at 3:47:38 PM GMT+3
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 209
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 0:50:29
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (196.29 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS41N
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
[loaded] com.kaspersky.kext.kimul.44 (44) [Click for support]
[loaded] com.kaspersky.kext.mark.1.0.5 (1.0.5) [Click for support]
/Library/Extensions
[loaded] com.kaspersky.kext.klif (3.0.4a41) [Click for support]
[loaded] com.kaspersky.nke (1.6.4a15) [Click for support]
Launch Agents: ℹ️
[loaded] com.kaspersky.kav.gui.plist [Click for support]
[running] com.teamviewer.teamviewer.plist [Click for support]
[running] com.teamviewer.teamviewer_desktop.plist [Click for support]
[running] com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.cleverfiles.cfbackd.plist [Click for support]
[running] com.kaspersky.kav.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
[running] com.teamviewer.teamviewer_service.plist [Click for support]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
[loaded] com.westerndigital.ErasePrivilegedHelper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[failed] com.mediafire.Desktop.plist [Click for support] [Click for details]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
Virtual Keyboard
URL Advisor
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
FUSE for OS X (OSXFUSE) [Click for support]
Trusteer Endpoint Protection [Click for support]
Time Machine: ℹ️
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 302.59 GB
Destinations:
My Passport [Local]
Total size: 999.83 GB
Total number of backups: 9
Oldest backup: 2014-07-06 23:55:02 +0000
Last backup: 2015-02-07 15:16:55 +0000
Size of backup disk: Adequate
Backup size 999.83 GB > (Disk used 302.59 GB X 3)
Top Processes by CPU: ℹ️
2% hidd
1% firefox
0% WindowServer
0% SystemUIServer
0% kav
Top Processes by Memory: ℹ️
421 MB firefox
198 MB kav
73 MB Finder
64 MB WindowServer
43 MB mds_stores
Virtual Memory Information: ℹ️
104 MB Free RAM
1.75 GB Active RAM
1.61 GB Inactive RAM
660 MB Wired RAM
2.91 GB Page-ins
24 MB Page-outs
Diagnostics Information: ℹ️
Mar 21, 2015, 03:40:49 PM /Library/Logs/DiagnosticReports/kav_2015-03-21-154049_[redacted].cpu_resource.d iag [Click for details]
Mar 21, 2015, 02:56:45 PM /Library/Logs/DiagnosticReports/kav_2015-03-21-145645_[redacted].crash
Mar 21, 2015, 02:50:14 PM Self test - passed
Mar 21, 2015, 01:00:13 PM /Library/Logs/DiagnosticReports/kav_2015-03-21-130013_[redacted].cpu_resource.d iag [Click for details]
Mar 21, 2015, 11:29:38 AM /Library/Logs/DiagnosticReports/kav_2015-03-21-112938_[redacted].cpu_resource.d iag [Click for details]
Mar 21, 2015, 11:14:56 AM /Library/Logs/DiagnosticReports/kav_2015-03-21-111456_[redacted].crash
Mar 21, 2015, 11:12:20 AM /Library/Logs/DiagnosticReports/kav_2015-03-21-111220_[redacted].cpu_resource.d iag [Click for details]
Mar 20, 2015, 05:29:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/TeamViewer_2015-03-20-172937_[ redacted].crash
Mar 20, 2015, 05:07:46 PM /Library/Logs/DiagnosticReports/kav_2015-03-20-170746_[redacted].crash
Mar 19, 2015, 09:39:49 PM /Library/Logs/DiagnosticReports/kav_2015-03-19-213949_[redacted].cpu_resource.d iag [Click for details]
Mar 19, 2015, 07:40:59 PM /Library/Logs/DiagnosticReports/kav_2015-03-19-194059_[redacted].crash
Mar 19, 2015, 07:40:11 PM /Library/Logs/DiagnosticReports/kav_2015-03-19-194011_[redacted].cpu_resource.d iag [Click for details]
Mar 19, 2015, 06:52:16 AM /Library/Logs/DiagnosticReports/kav_2015-03-19-065216_[redacted].cpu_resource.d iag [Click for details]
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After installing Mavericks Back-up for my MacBook has become very slow. I checked firmware update as recommended by some, but that was rejected by the application provided for by Apple. Also a larger back-up device did not do the job. To back up 1.15 GB took about 30 mins. Before a back-up would take just minutes or maybe 1 hour, if I had not backed up for some days.
Any ideas?Running Virtual Box and based on the number of 'Page Outs' swaps more RAM would be useful. Your MBP will accept up to 8 GB RAM with the following specifications: 204-pin PC3-8500 (1066 MHz) DDR3 SO-DIMM. The best sources of Mac compatible RAM are OWC and Crucial.
Ciao. -
Hey FOlks.
Just wondering if anyone else is experiencing slow rendering (playing) of .MKV files on their MacBook Pro. And what to do?
I have Perian, but Im not convinced QT or Front Row can play .MKV files.
What do you recommend? What software for mac that can handle .MKV files good?
CoreAVC?
-JoeyIt could be a 'difficult' form of Matroska file. FYI Matroska is just a container like MOV or AVI, and some mkv have the video encoded with Real Video Codec (RV9 RV10). Perian+QT can't decode this, but VLC will play .mkv files just fine on OS X, as long as they don't use H.264!
It's a bit of a lottery until Matroska decide to properly support the Apple platform. I have found this:
http://mkv4mac.free.fr/index.php?lang=en&p=lec
which may help.
But there may be another workaround: 1. Get Info the mkv file
2. Change to extension to wmv. Save as wmv and that could work better. -
Very Slow Streaming from MacBook Pro to Apple TV
I am trying to stream movie from my MacBook to my Apple TV but the movies do not stream. My library shows up on my Apple TV and when I select them they do not load. After a few minutes a message will show up saying, "An error occurred loading this content, Try again later." I have had my Apple TV for about 5 months and have not had any problems streaming content before except when I had to do some port forwarding through my router but about a week ago it started with this issue. I have a PC hooked up to my network and am able to stream from that without any problems. My MacBook is running OSX 10.8.2 with iTunes 11.0.1, my Apple TV is running 5.1.1. Please help with any suggestions you might have.
This article may give you some pointers
http://support.apple.com/kb/TS1398 -
Lion: very slow performance of my macbook pro
very slow performance.
went to terminal, did the top command, and got following results (mind you, ONLY have Safari and of course Terminal open):
Processes: 96 total, 4 running, 9 stuck, 83 sleeping, 419 threads 19:07:17
Load Avg: 1.99, 1.81, 1.59 CPU usage: 2.36% user, 5.21% sys, 92.41% idle
SharedLibs: 1660K resident, 0B data, 0B linkedit.
MemRegions: 15947 total, 2662M resident, 47M private, 209M shared.
PhysMem: 695M wired, 2175M active, 1083M inactive, 3953M used, 13M free.
VM: 250G vsize, 1093M framework vsize, 699065(68) pageins, 1724738(881) pageouts
Networks: packets: 70104/55M in, 66648/10M out.
Disks: 966630/9347M read, 327765/18G written.
PID COMMAND %CPU TIME #TH #WQ #POR #MREG RPRVT RSHRD RSIZE
4058 top 5.2 00:03.32 1/1 0 28 29 912K 216K 1620K
4055 bash 0.0 00:00.02 1 0 20 23 356K 216K 1112K
4052 CVMCompiler 0.0 00:00.30 1 0 30 69 7780K 220K 16M
4051 login 0.0 00:00.08 2 1 33 63 928K 216K 2184K
4049 Terminal 0.3 00:01.34 7 3 128+ 164+ 7580K+ 13M 15M+
4042 ocspd 0.0 00:00.02 1 0 26 33 420K+ 276K 1376K+
4041 WebProcess 0.0 00:04.35 7 3 119 201 16M- 10M 26M-
4039 Safari 1.1 00:09.44 12 3 193 413 47M- 20M 81M-
3958 spindump_age 0.0 00:00.02 2 2 38 55 356K 220K 1100K
3956 spindump 1.3 00:42.93 16/1 13 228 145 46M+ 15M 53M+
3953 aosnotifyd 0.0 00:00.18 3 1 53 279 2064K 3532K 6156K
3939 AddressBookM 6.8 06:59.11 4 1 68 4067+ 2131M- 3308K 1554M-
3895 lsboxd 0.0 00:00.06 2 2 49 69 1156K 6820K 3292K
3031 cookied 0.0 00:01.36 2 1 42 82 2028K 268K 3
every minute or so the computer blocks, every 3 or 4 hours I have to restart etc.
any suggestions?ok, stopped syncing in System preferences and even (horror) deleted the file which reappeared in seconds.
now waiting to see if stopping the syncing helps - though computer is now working a bit better, the info on Activity Monitor would indicate it is not a real improvement
473 AddressBookMobileMeSharingAgent me 1,4 4 1.020,0 MB Intel (64 bit)
312 helpd me 0,4 65 358,9 MB Intel (64 bit)
0 kernel_task root 1,1 76 336,6 MB Intel (64 bit)
459 Mail me 0,4 9 276,2 MB Intel (64 bit)
194 java root 0,1 30 162,4 MB Intel (64 bit)
405 Safari me 0,5 12 120,0 MB Intel (64 bit)
407 Safari Web Content me 0,2 7 100,3 MB Intel (64 bit)
195 WindowServer _windowserver 0,5 7 64,4 MB Intel (64 bit)
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