Very slow performance running Mavericks - need troubleshooting help

Hello folks:
I have a MBP 2011 which was upgraded to Mavericks from Mountain Lion about 6 weeks ago. Since then I have had a major performance drop - slow machine, very slow window renderings, etc. I know a number of people have been facing these issues and have been recommended to clean up 3rd party extensions/agents. I ran Etrecheck (report below) and I need some help with fixing the failed kernel extensions and launch daemons. Thanks much!
Pavan
Hardware Information:
  MacBook Pro (13-inch, Late 2011)
  MacBook Pro - model: MacBookPro8,1
  1 2.8 GHz Intel Core i7 CPU: 2 cores
  4 GB RAM
Video Information:
  Intel HD Graphics 3000 - VRAM: 384 MB
Audio Plug-ins:
  BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
  AirPlay: Version: 1.9 - SDK 10.9
  AppleAVBAudio: Version: 2.0.0 - SDK 10.9
  iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
  OS X 10.9 (13A603) - Uptime: 6 days 4:6:6
Disk Information:
  TOSHIBA MK7559GSXF disk0 : (750.16 GB)
  EFI (disk0s1) <not mounted>: 209.7 MB
  Hurricane (disk0s2) /: 749.3 GB (257.76 GB free)
  Recovery HD (disk0s3) <not mounted>: 650 MB
  MATSHITADVD-R   UJ-8A8 
USB Information:
  Western Digital My Book 1148 3 TB
  EFI (disk4s1) <not mounted>: 209.7 MB
  disk4s2 (disk4s2) <not mounted>: 3 TB
  Boot OS X (disk4s3) <not mounted>: 134.2 MB
  Apple Computer, Inc. IR Receiver
  Apple Inc. FaceTime HD Camera (Built-in)
  Memorex TRAVELDRIVE 005B 16.01 GB
  EFI (disk2s1) <not mounted>: 209.7 MB
  Untitled (disk2s2) /Volumes/Untitled: 15.67 GB (15.63 GB free)
  Apple Inc. Apple Internal Keyboard / Trackpad
  Apple Inc. BRCM2070 Hub
  Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
  Apple Inc. thunderbolt_bus
Kernel Extensions:
  com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6)
Problem System Launch Daemons:
  [failed] com.apple.AOSNotificationOSX.plist
  [failed] com.apple.installd.plist
  [failed] com.apple.softwareupdated.plist
  [failed] com.apple.wdhelper.plist
Problem System Launch Agents:
Launch Daemons:
  [loaded] com.adobe.fpsaud.plist
  [loaded] com.adobe.versioncueCS3.plist
  [loaded] com.barebones.textwrangler.plist
  [loaded] com.cisco.anyconnect.vpnagentd.plist
  [loaded] com.google.keystone.daemon.plist
  [loaded] com.microsoft.office.licensing.helper.plist
  [loaded] com.oracle.java.Helper-Tool.plist
  [loaded] org.macosforge.xquartz.privileged_startx.plist
Launch Agents:
  [loaded] com.cisco.anyconnect.gui.plist
  [loaded] com.google.keystone.agent.plist
  [loaded] com.oracle.java.Java-Updater.plist
  [loaded] org.macosforge.xquartz.startx.plist
User Launch Agents:
  [failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist
  [loaded] com.google.Chrome.framework.plist
User Login Items:
  Flux
  iTunesHelper
  Google Drive
  Google Chrome
  AdobeResourceSynchronizer
3rd Party Preference Panes:
  Flash Player
  Java
Internet Plug-ins::
  o1dbrowserplugin: Version: 4.9.1.16010
  Default Browser: Version: 537 - SDK 10.9
  Flip4Mac WMV Plugin: Version: 2.2.0.49
  Loki: Version: 3.0
  net.juniper.DSSafariExtensions: Version: (null)
  RealPlayer Plugin: Version: Unknown
  FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
  DivXBrowserPlugin: Version: 1.3
  Silverlight: Version: 5.1.20513.0 - SDK 10.6
  Flash Player: Version: 11.9.900.170 - SDK 10.6
  AmazonMP3DownloaderPlugin: Version: Unknown
  googletalkbrowserplugin: Version: 4.9.1.16010
  npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5
  iPhotoPhotocast: Version: 6.0
  QuickTime Plugin: Version: 7.7.3
  SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6
  JavaAppletPlugin: Version: Java 7 Update 45
User Internet Plug-ins::
  Picasa: Version: 1.0
  Google Earth Web Plug-in: Version: 7.1
Bad Fonts:
  None
Old applications:
  Audacity: Version: 1.3.14.0 - SDK 10.4
  /Applications/Audacity/Audacity.app
  Hugin: Version: 2011.4.0 - SDK 10.4
  /Applications/Hugin/Hugin.app
  Keynote: Version: 5.3 - SDK 10.5
  /Applications/iWork '09/Keynote.app
  Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
  Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
  /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
  Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
  Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
  Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
  Microsoft Database Utility: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
  Microsoft Document Connection: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Microsoft Document Connection.app
  Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
  /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
  Microsoft Excel: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Microsoft Excel.app
  Microsoft Graph: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Office/Microsoft Graph.app
  Microsoft Language Register: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
  Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
  Microsoft Outlook: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Microsoft Outlook.app
  Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Microsoft PowerPoint.app
  Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
  /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
  Microsoft Upload Center: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
  Microsoft Word: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Microsoft Word.app
  My Day: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Office/My Day.app
  Open XML for Excel: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Office/Open XML for Excel.app
  PTBatcherGUI: Version: 2011.4.0 - SDK 10.4
  /Applications/Hugin/PTBatcherGUI.app
  Picasa: Version: 3.9.16 - SDK 10.4
  /Applications/Picasa.app
  SLLauncher: Version: 1.0 - SDK 10.5
  /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
  Solver: Version: 1.0 - SDK 10.5
  /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
  Spotify: Version: 0.8.4.107.g4fa0003f - SDK 10.5
  /Applications/Spotify.app
  SyncServicesAgent: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
  calibrate_lens_gui: Version: 2011.4.0 - SDK 10.4
  /Applications/Hugin/calibrate_lens_gui.app
Time Machine:
  Skip System Files: NO
  Mobile backups: ON
  Auto backup: YES
  Volumes being backed up:
  Hurricane: Disk size: 697.84 GB Disk used: 457.78 GB
  Destinations:
  Gasolina [Local] (Last used)
  Total size: 3 
  Total number of backups: 18
  Oldest backup: 2013-07-09 19:11:24 +0000
  Last backup: 2013-12-13 19:35:36 +0000
  Size of backup disk: Excellent
  Backup size 3  > (Disk size 697.84 GB X 3)
  Time Machine details may not be accurate.
  All volumes being backed up may not be listed.
Top Processes by CPU:
      22% storeagent
      2% WindowServer
      1% backupd
      1% Google Chrome
      1% EtreCheck
Top Processes by Memory:
  119 MB Google Chrome
  102 MB Google Chrome Helper
  82 MB mds_stores
  57 MB Finder
  33 MB WindowServer
Virtual Memory Statistics:
  45 MB Free RAM
  792 MB Active RAM
  748 MB Inactive RAM
  1.06 GB Wired RAM
  37.63 GB Page-ins
  1.98 GB Page-outs

Here’s your report with some comments:
Hardware Information:
  MacBook Pro (13-inch, Late 2011)
  MacBook Pro - model: MacBookPro8,1
  1 2.8 GHz Intel Core i7 CPU: 2 cores
  4 GB RAM
Video Information:
  Intel HD Graphics 3000 - VRAM: 384 MB
Audio Plug-ins:
  BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
  AirPlay: Version: 1.9 - SDK 10.9
  AppleAVBAudio: Version: 2.0.0 - SDK 10.9
  iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
  OS X 10.9 (13A603) - Uptime: 6 days 4:6:6
Disk Information:
  TOSHIBA MK7559GSXF disk0 : (750.16 GB)
  EFI (disk0s1) <not mounted>: 209.7 MB
  Hurricane (disk0s2) /: 749.3 GB (257.76 GB free)
  Recovery HD (disk0s3) <not mounted>: 650 MB
  MATSHITADVD-R   UJ-8A8
USB Information:
  Western Digital My Book 1148 3 TB    WD drives are one of the worst things that can happen to a mac. They have software on the drive and also in the firmware of the drive enclosure that is incompatible with Mavericks. The software that they also want you to install on your mac (to run the drive with the shitware on it that is incompatible with Mavericks) is also incompatible with Mavericks. The best thing to do with this drive is to open it and remove the hard drive and put it into a new (non-WD) enclosure. Then smash the WD enclosure into little bits with a sledgehammer and mail it back to WD.
  EFI (disk4s1) <not mounted>: 209.7 MB
  disk4s2 (disk4s2) <not mounted>: 3 TB
  Boot OS X (disk4s3) <not mounted>: 134.2 MB
  Apple Computer, Inc. IR Receiver
  Apple Inc. FaceTime HD Camera (Built-in)
  Memorex TRAVELDRIVE 005B 16.01 GB
  EFI (disk2s1) <not mounted>: 209.7 MB
  Untitled (disk2s2) /Volumes/Untitled: 15.67 GB (15.63 GB free)
  Apple Inc. Apple Internal Keyboard / Trackpad
  Apple Inc. BRCM2070 Hub
  Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
  Apple Inc. thunderbolt_bus
Kernel Extensions:
com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6)     This would be part of the shitware that you installed from WD. I would  uninstall the WD application that installs this driver. If the driver is still there after that, I'd look for the extension in /System/Library/Extensions and delete it from there. This may have damaged your kernel, though. If your performance is not improved after removing the WD app and this extension, you should probably back up your documents, erase your HD, and do a clean reinstall of Mavericks.
Problem System Launch Daemons:
[failed] com.apple.AOSNotificationOSX.plist    
[failed] com.apple.installd.plist
  [failed] com.apple.softwareupdated.plist
  [failed] com.apple.wdhelper.plist    These four are all apple software. I would try repairing your hard drive: Boot into your recovery partition (restart, hold down ⌘R until you see the Apple logo), and use Disk Utility to repair your hard drive. Repair permissions too while you're there. OS X: About OS X Recovery . Then restart, reassess your mac’s performance, and rerun Etrecheck. If that doesn’t work, I’d reinstall Mavericks over your current installation. If that doesn’t work, I’d do a clean install.
Problem System Launch Agents:
Launch Daemons:
  [loaded] com.adobe.fpsaud.plist
  [loaded] com.adobe.versioncueCS3.plist
  [loaded] com.barebones.textwrangler.plist 
  [loaded] com.cisco.anyconnect.vpnagentd.plist
  [loaded] com.google.keystone.daemon.plist    spyware from google
  [loaded] com.microsoft.office.licensing.helper.plist
  [loaded] com.oracle.java.Helper-Tool.plist
  [loaded] org.macosforge.xquartz.privileged_startx.plist
Launch Agents:
  [loaded] com.cisco.anyconnect.gui.plist
[loaded] com.google.keystone.agent.plist
  [loaded] com.oracle.java.Java-Updater.plist
  [loaded] org.macosforge.xquartz.startx.plist
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist   see the suggestions above.
[loaded] com.google.Chrome.framework.plist    This is why I prefer Safari. It doesn’t install all this extra junk.
User Login Items:
  Flux
  iTunesHelper
Google Drive   Last I heard Google drive was incompatible with Mavericks.
  Google Chrome
  AdobeResourceSynchronizer
3rd Party Preference Panes:
  Flash Player
  Java
Internet Plug-ins::   Way too many of these. If you have poor browser performance, get rid of these, and then only reinstall ones you absolutely need, and make sure they are mavericks compatible and up-to-date.
  o1dbrowserplugin: Version: 4.9.1.16010
  Default Browser: Version: 537 - SDK 10.9
  Flip4Mac WMV Plugin: Version: 2.2.0.49
  Loki: Version: 3.0
  net.juniper.DSSafariExtensions: Version: (null)
  RealPlayer Plugin: Version: Unknown
  FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
  DivXBrowserPlugin: Version: 1.3
  Silverlight: Version: 5.1.20513.0 - SDK 10.6
  Flash Player: Version: 11.9.900.170 - SDK 10.6
  AmazonMP3DownloaderPlugin: Version: Unknown
  googletalkbrowserplugin: Version: 4.9.1.16010
  npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5
  iPhotoPhotocast: Version: 6.0
  QuickTime Plugin: Version: 7.7.3
  SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6
  JavaAppletPlugin: Version: Java 7 Update 45
User Internet Plug-ins::
  Picasa: Version: 1.0
  Google Earth Web Plug-in: Version: 7.1
Bad Fonts:
  None
Old applications:
  Audacity: Version: 1.3.14.0 - SDK 10.4
  /Applications/Audacity/Audacity.app
  Hugin: Version: 2011.4.0 - SDK 10.4
  /Applications/Hugin/Hugin.app
  Keynote: Version: 5.3 - SDK 10.5
  /Applications/iWork '09/Keynote.app
  Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
  Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
  /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
  Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
  Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
  Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
  Microsoft Database Utility: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
  Microsoft Document Connection: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Microsoft Document Connection.app
  Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
  /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
  Microsoft Excel: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Microsoft Excel.app
  Microsoft Graph: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Office/Microsoft Graph.app
  Microsoft Language Register: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
  Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
  Microsoft Outlook: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Microsoft Outlook.app
  Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Microsoft PowerPoint.app
  Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
  /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
  Microsoft Upload Center: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
  Microsoft Word: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Microsoft Word.app
  My Day: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Office/My Day.app
  Open XML for Excel: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Office/Open XML for Excel.app
  PTBatcherGUI: Version: 2011.4.0 - SDK 10.4
  /Applications/Hugin/PTBatcherGUI.app
  Picasa: Version: 3.9.16 - SDK 10.4
  /Applications/Picasa.app
  SLLauncher: Version: 1.0 - SDK 10.5
  /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
  Solver: Version: 1.0 - SDK 10.5
  /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
  Spotify: Version: 0.8.4.107.g4fa0003f - SDK 10.5
  /Applications/Spotify.app
  SyncServicesAgent: Version: 14.3.9 - SDK 10.5
  /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
  calibrate_lens_gui: Version: 2011.4.0 - SDK 10.4
  /Applications/Hugin/calibrate_lens_gui.app
Time Machine:
  Skip System Files: NO
  Mobile backups: ON
  Auto backup: YES
  Volumes being backed up:
  Hurricane: Disk size: 697.84 GB Disk used: 457.78 GB
  Destinations:
  Gasolina [Local] (Last used)
  Total size: 3
  Total number of backups: 18
  Oldest backup: 2013-07-09 19:11:24 +0000
  Last backup: 2013-12-13 19:35:36 +0000
  Size of backup disk: Excellent
  Backup size 3  > (Disk size 697.84 GB X 3)
  Time Machine details may not be accurate.
  All volumes being backed up may not be listed.
Top Processes by CPU:
      22% storeagent
      2% WindowServer
      1% backupd
      1% Google Chrome
      1% EtreCheck
Top Processes by Memory:
  119 MB Google Chrome
  102 MB Google Chrome Helper
  82 MB mds_stores
  57 MB Finder
  33 MB WindowServer
Virtual Memory Statistics:
  45 MB Free RAM
  792 MB Active RAM
  748 MB Inactive RAM
  1.06 GB Wired RAM
  37.63 GB Page-ins
  1.98 GB Page-outs  This is the highest amount of page-outs I have ever seen. I'd get rid of Chrome and Google Drive. Dropbox works fine and doesn't screw up my mac.

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  • Very slow internet after Mavericks update. Opening websites very slow. Console info here. 9/25/14 11:12:51.416 AM com.apple.launchd[1]: (com.apple.qtkitserver[22059]) Could not terminate job: 3: No such process 9/25/14 11:12:51.416 AM com.apple.launc

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    Please read this whole message before doing anything.
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    Hello,
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    - change group policy = http://support.microsoft.com/kb/829700/nl
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    Hi,
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    Networks: packets: 70104/55M in, 66648/10M out.
    Disks: 966630/9347M read, 327765/18G written.
    PID   COMMAND      %CPU  TIME     #TH  #WQ  #POR #MREG RPRVT  RSHRD  RSIZE
    4058  top          5.2   00:03.32 1/1  0    28   29    912K   216K   1620K
    4055  bash         0.0   00:00.02 1    0    20   23    356K   216K   1112K
    4052  CVMCompiler  0.0   00:00.30 1    0    30   69    7780K  220K   16M
    4051  login        0.0   00:00.08 2    1    33   63    928K   216K   2184K
    4049  Terminal     0.3   00:01.34 7    3    128+ 164+  7580K+ 13M    15M+
    4042  ocspd        0.0   00:00.02 1    0    26   33    420K+  276K   1376K+
    4041  WebProcess   0.0   00:04.35 7    3    119  201   16M-   10M    26M-
    4039  Safari       1.1   00:09.44 12   3    193  413   47M-   20M    81M-
    3958  spindump_age 0.0   00:00.02 2    2    38   55    356K   220K   1100K
    3956  spindump     1.3   00:42.93 16/1 13   228  145   46M+   15M    53M+
    3953  aosnotifyd   0.0   00:00.18 3    1    53   279   2064K  3532K  6156K
    3939  AddressBookM 6.8   06:59.11 4    1    68   4067+ 2131M- 3308K  1554M-
    3895  lsboxd       0.0   00:00.06 2    2    49   69    1156K  6820K  3292K
    3031  cookied      0.0   00:01.36 2    1    42   82    2028K  268K   3
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    ok, stopped syncing in System preferences and even (horror) deleted the file which reappeared in seconds.
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    312           helpd          me          0,4          65          358,9 MB          Intel (64 bit)
    0           kernel_task          root          1,1          76          336,6 MB          Intel (64 bit)
    459           Mail          me          0,4          9          276,2 MB          Intel (64 bit)
    194           java          root          0,1          30          162,4 MB          Intel (64 bit)
    405           Safari          me          0,5          12          120,0 MB          Intel (64 bit)
    407           Safari Web Content          me          0,2          7          100,3 MB          Intel (64 bit)
    195           WindowServer          _windowserver          0,5          7          64,4 MB          Intel (64 bit)

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    murphygay wrote:
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    Finder is very slow to respond when navigating folders directly or through another program like say Flickr to add a photo. Rainbow pinwheel spins and spins for much longer than normal. Here is my report. Please help!
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    EtreCheck version: 1.9.11 (43) - report generated May 22, 2014 at 5:46:30 PM CDT
    Hardware Information:
              iMac (27-inch, Mid 2011)
              iMac - model: iMac12,2
              1 2.7 GHz Intel Core i5 CPU: 4 cores
              12 GB RAM
    Video Information:
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    System Software:
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    Disk Information:
              ST31000528AS disk0 : (1 TB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
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    USB Information:
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              [loaded] com.adobe.fpsaud.plist Support
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              [loaded] com.microsoft.office.licensing.helper.plist Support
              [loaded] com.oracle.java.Helper-Tool.plist Support
              [loaded] com.oracle.java.JavaUpdateHelper.plist Support
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              [not loaded] com.adobe.AAM.Updater-1.0.plist Support
              [running] com.amazon.sendtokindle.launcher.plist Support
              [running] com.Logitech.Control Center.Daemon.plist Support
              [loaded] com.oracle.java.Java-Updater.plist Support
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              [loaded] com.adobe.AAM.Updater-1.0.plist Support
              [loaded] com.adobe.ARM.[...].plist Support
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              [loaded] com.google.keystone.agent.plist Support
              [running] com.nds.pcshow.plist Support
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              [running] com.plexapp.helper.plist Support
    User Login Items:
              iTunesHelper
              VMware Fusion Start Menu
              CrashPlan menu bar
              Dropbox
              Google Drive
              Music Manager
              Google Chrome
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              Unity Web Player: Version: UnityPlayer version 4.0.0f7 Support
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 Support
              AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
              FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
              Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
              Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
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              SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 Support
              AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
              CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 Support
              DirectorShockwave: Version: 12.0.9r149 - SDK 10.6 Support
    Safari Extensions:
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    Audio Plug-ins:
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              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
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              NPRoblox: Version: 1.0.2.12 - SDK 10.9 Support
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              Google Earth Web Plug-in: Version: 7.1 Support
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              Flip4Mac WMV  Support
              FUSE for OS X (OSXFUSE)  Support
              Java  Support
              Logitech Control Center  Support
              MusicManager  Support
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    Time Machine:
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    Top Processes by CPU:
                   7%          mds
                   3%          WindowServer
                   2%          Google Chrome
                   1%          ocspd
                   0%          fontd
    Top Processes by Memory:
              983 MB          Adobe Photoshop CS6
              430 MB          CrashPlanService
              209 MB          com.apple.IconServicesAgent
              197 MB          mds_stores
              197 MB          Mail
    Virtual Memory Information:
              5.24 GB          Free RAM
              4.43 GB          Active RAM
              1.08 GB          Inactive RAM
              1.25 GB          Wired RAM
              17.78 GB          Page-ins
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    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
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    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
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    Thanks in advance,
    Col

    Just suggesting things right off the bat here-
    To me it sounds as though the HDD is failing, if your iMac shipped with a Seagate drive try entering your serial number to see if Apple will replace it:http://www.apple.com/au/support/imac-harddrive/
    Or try running Apple Hardware Test a few times back to see if it is a hardware error.
    As for the iLife apps they should've come on one of the install discs that shipped with your mac.
    If your iMac is ineligible for the program above I would consider replacing it yourself with either an SSD or HDD, as for recognising apples servers for download, you will need the original install discs that came with your computer or if you haven't already it will need a firmware update to enable internet recovery
    See here:Computers that can be upgraded to use OS X Internet Recovery
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