Very slow since Mavericks, but also pg jitter/won't stay "docked" - trys to go to dashboard without a request to do so -- is anyonle else having this problem??
Ever since I installed Mavericks , it has caused the screen/page to jitter/float - and the mouse won't work until it "settles down" - usually about 30 seconds - -- many times a day...:( - It seems like it is trying to go to the Dashboard/ shaking and jittering in that direction...???
I called Apple care a couple of times about this, but they couldn't figure it out -- and now I am out of contract with apple care. - Anybody have any suggestions?? - Any help would be appreciated.
Somebody clearly hasn't read the User Guide.
Basic troubleshooting steps are retart, reset, restore from backup, restore as NEW.
If you have tried ALL of these steps and you're still having problems, then you need to bring your phone into Apple for evaluation.
Similar Messages
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After updating to ios 7.0.4, my ipad air will not allow me to turn on the wifi in the settings, and the bluetooth constantly shows a spinning gear in the settings. I'm currently trying to restore factory settings on the ipad for the second time. Powering off did not help. Anyone else having this problem or know of a solution?
I was going to suggest - Settings>General>Reset>Reset all settings, but if you are restoring to factory settings, that should restore the settings back to factory defaults. But if you are restoring from a backup, after restoring to factory settings, try resetting all of the settings and see if that fixes it.
It might be something in your backup. -
Since dowloading Mavericks last week my Mac is very slow. Anyone else having this problem? any suggestions as to what to do to speed things up?
It will help people help you better if you post your iMac variant and Mac OSX version. Please do "About this Mac" from your Apple menu and, in the resulting window, click the "More Info" button. That will give this window:
The model is in the line I've indicated with the red arrow. Please also post the results for "Memory" and "Processor."
DO NOT post the serial number, however. -
since installing OS X Mavericks photoshop (CS6) runs so slow I can hardly use it. Is anyone else having this problem?
The post above is only partially true. There are many people that have install Mavericks over the top of a older version of OS X and haven't experiences any problem. Then of course there are others that have experiences many different problems.
Do you have a Time Machine backup from before you installed Mavericks? If you do, and you should, you can restore your system from that TM backup and then do a clean install of Mavericks on either an external drive or a second partition on your internal drive then use the Setup assistant system to copy over your setting files and apps from your older OS X version. You can then TEST that clean Mavericks install for any compatibilty problem before you commit to it totally. -
ever since I turned on ITunes match, album art shows in coverview but not in other views on my iphone. Anyone else having this problem?
jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport -
I have a new but 2010 model. It operates very slow and has gray screen occassionaly. One store said it's "safe sleep", the other graphic board. Is anyone else having this problem with computer only 4 mos. old?
Your problems may be caused by software or hardware, including the gray screen and the slowness. The intermittent gray screen is a puzzler and probably is hardware. TUSL2C’s diagnosis may be right on the money. A question is how to isolate it to HW or SW that so you can get good service?
The obvious cheap and easy fix is to replace that cable but I don’t think you can do that because it is under warranty. There are other ways to isolate the problem that won’t void the warranty.
If the disk turns out to be healthy and it continues to boot to a gray screen then that will be a sign that internal hardware, other than the disk, is to blame. Since they are blaming it on software we will be able to test it with a pristine OS X installation that has no 3rd-party software to blame.
> They are calling it "Safe Sleep Mode" and that happens if I don't use the machine within 4 hours.
The machine should go to sleep and wake up almost instantly every time without a gray screen. If you can demonstrate the problem reliably by putting it to sleep and waking it up then that will be most useful. We will show it failing on pristine OS X software without 3rd-party mods to prove it is an Apple problem. Similarly if you can reliably show the gray screen from a power-on boot that will help.
My first question is do you have a current Time Machine (or other) backup? If not you should create one before we get to steps that could stress the disk. If it is a faulty cable or a faulty disk then the system could stop functioning at any time. It is always prudent to maintain a current backup and especially important when the system is sick. If you do not have a Time Machine (or other) backup then post back for instructions on how to create one.
In the mean time please download and run Etrecheck and post back the results.
http://www.etresoft.com/etrecheck
This will indicate possible software compatibles and other details that may be helpful in a diagnosis.
Also run disk diagnostics with Disk Utility. This will check if the disk and filesystem are healthy.
From the Finder, pull down on the Go menu to Utilities. This will open the Applications > Utilities folder.
Then run Disk Utility.
Click on the upper left disk icon.
Does the S.M.A.R.T. status say “Verified”.
If not the disk/SSD is unhealthy and needs to be replaced.
Click on the icon indented below, usually called “Macintosh HD”.
Verify Disk.
If it finishes with a green “OK” message then all is well with the disk.
If it shows errors in red then you may have found a problem.
Click on Repair Disk Permissions.
It will give lots of messages in black and white, which are OK.
If it gives any messages in red then there is an issue to address.
It will be useful to have some test that shows the slow speed that uses standard OS X applications such as Pages, Numbers, Presenter, iTunes, iMovie... or even just the Finder opening windows or starting applications. We can then use that test when isolating the source of the slowness.
How many seconds does it take to boot from power-on to either the login screen or the Finder is up? Please time that. It is a good speed test. If it is over a minute then something is wrong.
One way to isolate the issues will be to sandbox it using another disk to test what happens with different software on different hardware disks in different locations. That will not void the warranty.
But before going there or proceeding further let’s look at the Etrecheck and Disk Utility results, ensure the system is backed up, and then try some other standard tests. -
Two days ago my iPad 3 and IPad 2 started to crash very unexpectedly. Both iPads have wifi and cellular and both are running iOS 7.0.2. I will be working and suddenly the screen just wipes to black and then the big white Apple appears as if I have done a hard reset. The iPads always come back, but the crashes and unexpected app closures are happening with greater frequency. It happens more with the iPad 3 than with the iPad 2. Until two day ago both iPads had been very stable. I don't keep a lot of apps open and I have plenty of GB of free space. I do hard resets after each event, doesn't help the situation. Did Apple do some kind of update to the OS in the last few days? I was just getting used to the new OS and this is very frustrating. Anyone else having this problem, have a possible answer or solution? Thanks for your help.
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If the issue persists...
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
Since I downloaded snow leopard, I cant view my movies in Iphoto.There is absolutely no response. (it does not default to anything else). Is anyone else having this problem? Suggestions please. My Iphoto says 7.1.5
i am sorry - i did do all of that. But I am hitting a brick wall. The closing comment after I did so said install complete and followed up by saying :
You may have installed Mac OS X software that is older than your current version of Mac OS X, and may not work properly. To ensure the best experience please download and install the latest version of the Mac OS X Combo update from http://www.apple.com/downloads/macosx/apple/macosx_updates/ . You should do this even if you currently have the latest Mac OS X update installed.
BUT when I check to see what version of QT I have it says 10 (not 7) even though I clicked on 7. I think I need to uninstall everything and start again. Sadly, i dont even know how to do that! -
Since the latest up-date I can't see any movies. It always returns to the main menu. Is anyone else having this problem and how do I fix it? We have gone 3 days without the use of renting movies.
Welcome to the Apple Community.
First you should try logging out of your iTunes Store account (settings > iTunes Store > accounts) and then back in again.
If that doesn't help, try resetting the Apple TV (Settings > General > Reset > Reset all settings). You should also try restarting your router.
If both of the above don't help, you should try a restore (Settings > General > Reset > Restore). -
Is anyone else having this problem?
Hey Morrly,
I would follow these steps to troubleshoot the issue you're encountering with using the Pinterest app:
1. Update your device software
Update your device to the latest version of iOS.
2. Check for app updates
You can setup apps to update automatically in Settings > iTunes & App Store, but make sure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
If prompted, enter your iTunes Store account information. App Store will then download and install the app updates.
Note: Some apps may require a Wi-Fi connection to update.
3. Install another app from the App Store
If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install an app that isn't already installed on your device to reset this information. You can also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
4. Restart the app
If the issue affects only a single app, try closing just that app.
5. Restart your device
Turn the device off and on.
6. Reinstall the affected app
Remove the app from your device and reinstall it:
Tap and hold any app icon on the Home Screen until the icons start to wiggle and show a small "x" in the top-right corner of the app.
Tap the "x" in the corner of the app you want to delete.
Tap Delete to remove the app and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the app and then download it again.
Note: If it is a paid app, ensure you are using the iTunes account you purchased the app with originally. If it is not, you may be asked to purchase the app again. Learn more about downloading previously purchased items.
7. If the issue is still unresolved, contact the developer
If you continue to experience the issue, contact the developer of the app for further assistance:
Find the app in the App Store.
Open the app's page, tap Reviews, and then App Support.
via: iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Sincerely,
Delgadoh -
My keyboard has a delay on it since I updated to iOS 7 anyone else having this problem?
My keyboard has a delay on it since I updated to iOS 7 anybody else having this problem? Just the odd keys not all the time. :)
(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Reset all settings
Settings>General>Reset>Reset all settings
Note: Data will not be affected but settings will be reset. -
My MacBook Pro (purchased in 2011) is taking 10 minutes to boot-up. It's also taking much longer to open files. I have 650 GB out of 700 GB left on my machine so it's not that I've overloaded the memory. Is anyone else having this problem?
Look at this comprehensive trouble shooting document;
https://discussions.apple.com/docs/DOC-3353
I suggest that you start with SMC and PRAM resets.
Then a Safe Boot.
Ciao. -
Since ios 7 I can no longer use google translate in safari. I use this page every day to translate friends Facebook entries. Anyone else having this problem? And is there a fix? Currently it is in my bookmark bar beside Facebook and worked fine until I upgraded top ios 7 a few days ago.
Go to your Google translate bookmark.
Type in a word then tap whatever language.
Make a select for the language to be translated to by tapping Dutch (or whatever language you see in the box all the way to the right. You should see a language menu. -
i have an iphone 4 and i just updated to ios5 and i can't get my music to stay on my iphone and i also keep getting and error message when trying to restore iphone. anyone else having this problem?
When you restore, which error # appears?
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Hi
is there any particular tutorial or is it happening with all of them. Could you please provide the url? Did you try it in a different browser?
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