Very slow speed. Reported but not fixed.

After having very slow up to 20mb speeds and constant disconnections I decided to go for infinity option 2 as I had so many problems with ADSL with constant calls to India and engineers coming out.
The engineer turned up as instructed and fitted the equipment. No problems there. He did say I was the only one to have infinity installed at my local cabinet.
Now the real problems started. I still have disconnection issues but not as many now. And the speed I am receiving is worse than my old up to 20mb service.
I have reported this several times (through the help desk in India !!) and some times an engineer comes out and tests the line, equipment, cabinet and telephones the infinity help desk as it appears they can do things remotely.
Each engineer that turns up says he is not trained to fix the problem and that he has done what he is contractually obliged to do and then leaves, stating to wait 10 days and see if the problem fixes itself.
So it appears I'm in a circle of ringing India and being told to wait 10 days or getting someone out who can't fix it, states to wait 10 days and then leaves with problem not fixed.
What am I to do.
Solved!
Go to Solution.

After getting the mods involved and a fault being raised the fault still hasn't been fixed even through it states on the BT website report and track faults that it has been fixed. An engineer hasn't been out to fix it so I am confused as to what BT have done to attempt to fix my broadband problem
Seriously what do I have to do to get this fixed. It is unacceptable that I'm am paying for a service I'm not getting.
How is this posted screen from BT Speedtest accetpable for BT Infinity Option 2 with speeds stated as 60mb down and 20mbs up as reported by the enginner who fitted it.
Your advise will be greatfully helped as I have tried every option now and stil no fix.

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EA4500 - can only access youtube, google at a very slow speed, can not access anyother website

Got a new EA4500 for X'mas
After setting up the new router I could only access youtube and google at a very slow speed, however I can not access anyother website - facebook, yahoo and etc...
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tonup80 wrote:
I've made sure that both the EA4500 setting were the same as the WRT54G, did not solve the problem.
IP Address behind WRT54G is 192.168.1.103
behind modem is 202.151.XX.XX
It might be a DNS problem. Release & renew ip on the status page of your router. Just make sure you are already using the latest Linksys smart wifi firmware, reset the router & reconfigure. You can download the firmware here http://homesupport.cisco.com/en-us/support/routers/EA4500.

2.4GHZ clients very slow speeds with AP3600

5508 WLC (7.5.102)
AP36021
We currently have a test WiFi SSID setup that uses basic mac filtering on our WLC's
WLAN is configured with WPA and WPA2 L2 Security with WPA Policy and WPA2 Encryption.
For some reason we seem to be getting very slow speeds on clients with 2.4GHZ
for example speedtest.net I get 70mg upload and 65mg download on 5GHZ devices and about 1-3mg download and 1mg upload for 2.4GZ devices!
AP36021 are dual band with 4 channels (2 x 2.4Ghz and 2 x 5Ghz)
fyi - There are no dropped packets on the client stats via Prime mgmt that use 2.4GHZ
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Foreign Primary WLC (let me know if you need the Anchor controller ouput as well)
We have 3 ports configured as 0/12 trunked
interface GigabitEthernet0/12
description + WLC ****
switchport access vlan 999
switchport trunk encapsulation dot1q
switchport trunk native vlan 999
switchport trunk allowed vlan 10,30,40
switchport mode trunk
switchport nonegotiate
load-interval 30
no cdp enable
channel-group 3 mode on
spanning-tree portfast
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Building configuration...
Current configuration : 330 bytes
interface Port-channel3
description + WLC ****
switchport access vlan 999
switchport trunk encapsulation dot1q
switchport trunk native vlan 999
switchport trunk allowed vlan 10,30,40
switchport mode trunk
switchport nonegotiate
logging event trunk-status
logging event bundle-status
load-interval 30
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AP switch port config
Building configuration...
Current configuration : 617 bytes
interface GigabitEthernet4/32
description AP36021
switchport
switchport access vlan 30
switchport mode access
switchport voice vlan 20
load-interval 30
speed auto 10 100
wrr-queue bandwidth 5 90 5
wrr-queue queue-limit 5 80 5
wrr-queue random-detect min-threshold 2 70 100 100 100 100 100 100 100
wrr-queue random-detect min-threshold 3 70 100 100 100 100 100 100 100
wrr-queue random-detect max-threshold 2 100 100 100 100 100 100 100 100
wrr-queue cos-map 2 1 0 1 2 4
wrr-queue cos-map 3 1 3 6 7
no snmp trap link-status
mls qos trust cos
no mdix auto
spanning-tree portfast
end
show wlan 4
WLAN Identifier.................................. 4
Profile Name..................................... WLKPV
Network Name (SSID).............................. WLKPV
Status........................................... Enabled
MAC Filtering.................................... Enabled
Broadcast SSID................................... Enabled
AAA Policy Override.............................. Disabled
Network Admission Control
Client Profiling Status
    Radius Profiling ............................ Disabled
     DHCP ....................................... Disabled
     HTTP ....................................... Disabled
    Local Profiling ............................. Disabled
     DHCP ....................................... Disabled
     HTTP ....................................... Disabled
Radius-NAC State............................... Disabled
SNMP-NAC State................................. Disabled
Quarantine VLAN................................ 0
Maximum number of Associated Clients............. 0
Maximum number of Clients per AP Radio........... 200
--More-- or (q)uit
Number of Active Clients......................... 21
Exclusionlist Timeout............................ 60 seconds
Session Timeout.................................. 7200 seconds
User Idle Timeout................................ Disabled
Sleep Client..................................... disable
Sleep Client Timeout............................. 12 hours
User Idle Threshold.............................. 0 Bytes
NAS-identifier................................... hellotest
CHD per WLAN..................................... Enabled
Webauth DHCP exclusion........................... Disabled
Interface........................................ new-byod
Multicast Interface.............................. Not Configured
WLAN IPv4 ACL.................................... unconfigured
WLAN IPv6 ACL.................................... unconfigured
WLAN Layer2 ACL.................................. unconfigured
mDNS Status...................................... Enabled
mDNS Profile Name................................ default-mdns-profile
DHCP Server...................................... Default
DHCP Address Assignment Required................. Disabled
Static IP client tunneling....................... Disabled
PMIPv6 Mobility Type............................. none
    PMIPv6 MAG Profile........................... Unconfigured
    PMIPv6 Default Realm......................... Unconfigured
--More-- or (q)uit
    PMIPv6 NAI Type.............................. Hexadecimal
Quality of Service............................... Silver
Per-SSID Rate Limits............................. Upstream      Downstream
Average Data Rate................................   0             0
Average Realtime Data Rate.......................   0             0
Burst Data Rate..................................   0             0
Burst Realtime Data Rate.........................   0             0
Per-Client Rate Limits........................... Upstream      Downstream
Average Data Rate................................   0             0
Average Realtime Data Rate.......................   0             0
Burst Data Rate..................................   0             0
Burst Realtime Data Rate.........................   0             0
Scan Defer Priority.............................. 4,5,6
Scan Defer Time.................................. 100 milliseconds
WMM.............................................. Allowed
WMM UAPSD Compliant Client Support............... Disabled
Media Stream Multicast-direct.................... Disabled
CCX - AironetIe Support.......................... Enabled
CCX - Gratuitous ProbeResponse (GPR)............. Disabled
CCX - Diagnostics Channel Capability............. Disabled
Dot11-Phone Mode (7920).......................... Disabled
Wired Protocol................................... None
Passive Client Feature........................... Disabled
--More-- or (q)uit
Peer-to-Peer Blocking Action..................... Disabled
Radio Policy..................................... All
DTIM period for 802.11a radio.................... 1
DTIM period for 802.11b radio.................... 1
Radius Servers
   Authentication................................ Global Servers
   Accounting.................................... Global Servers
      Interim Update............................. Disabled
      Framed IPv6 Acct AVP ...................... Prefix
   Dynamic Interface............................. Disabled
   Dynamic Interface Priority.................... wlan
Local EAP Authentication......................... Disabled
Security
   802.11 Authentication:........................ Open System
   FT Support.................................... Disabled
   Static WEP Keys............................... Disabled
   802.1X........................................ Disabled
   Wi-Fi Protected Access (WPA/WPA2)............. Enabled
      WPA (SSN IE)............................... Disabled
      WPA2 (RSN IE).............................. Enabled
         TKIP Cipher............................. Disabled
         AES Cipher.............................. Enabled
--More-- or (q)uit
      Auth Key Management
         802.1x.................................. Disabled
         PSK..................................... Enabled
         CCKM.................................... Disabled
         FT-1X(802.11r).......................... Disabled
         FT-PSK(802.11r)......................... Disabled
         PMF-1X(802.11w)......................... Disabled
         PMF-PSK(802.11w)........................ Disabled
      FT Reassociation Timeout................... 20
      FT Over-The-DS mode........................ Enabled
      GTK Randomization.......................... Disabled
      SKC Cache Support.......................... Disabled
      CCKM TSF Tolerance......................... 1000
   WAPI.......................................... Disabled
   Wi-Fi Direct policy configured................ Disabled
   EAP-Passthrough............................... Disabled
   CKIP ......................................... Disabled
   Web Based Authentication...................... Disabled
   Web-Passthrough............................... Disabled
   Conditional Web Redirect...................... Disabled
   Splash-Page Web Redirect...................... Disabled
   Auto Anchor................................... Enabled
   FlexConnect Local Switching................... Disabled
--More-- or (q)uit
   flexconnect Central Dhcp Flag................. Disabled
   flexconnect nat-pat Flag...................... Disabled
   flexconnect Dns Override Flag................. Disabled
   flexconnect PPPoE pass-through................ Disabled
   flexconnect local-switching IP-source-guar.... Disabled
   FlexConnect Vlan based Central Switching ..... Disabled
   FlexConnect Local Authentication.............. Disabled
   FlexConnect Learn IP Address.................. Enabled
   Client MFP.................................... Optional
   PMF........................................... Disabled
   PMF Association Comeback Time................. 1
   PMF SA Query RetryTimeout..................... 200
   Tkip MIC Countermeasure Hold-down Timer....... 60
AVC Visibilty.................................... Disabled
AVC Profile Name................................. None
Flow Monitor Name................................ None
Split Tunnel (Printers).......................... Disabled
Call Snooping.................................... Disabled
Roamed Call Re-Anchor Policy..................... Disabled
SIP CAC Fail Send-486-Busy Policy................ Enabled
SIP CAC Fail Send Dis-Association Policy......... Disabled
KTS based CAC Policy............................. Disabled
Assisted Roaming Prediction Optimization......... Disabled
--More-- or (q)uit
802.11k Neighbor List............................ Disabled
802.11k Neighbor List Dual Band.................. Disabled
Band Select...................................... Disabled
Load Balancing................................... Disabled
Multicast Buffer................................. Disabled
Mobility Anchor List
WLAN ID     IP Address            Status
4           10.x.x.x          Up
4           10.x.x.x         Up
802.11u........................................ Disabled
MSAP Services.................................. Disabled

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tonup80 wrote:
I've made sure that both the EA4500 setting were the same as the WRT54G, did not solve the problem.
IP Address behind WRT54G is 192.168.1.103
behind modem is 202.151.XX.XX
It might be a DNS problem. Release & renew ip on the status page of your router. Just make sure you are already using the latest Linksys smart wifi firmware, reset the router & reconfigure. You can download the firmware here http://homesupport.cisco.com/en-us/support/routers/EA4500.

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Very Slow Speed & BT seem unable to fix

Hi All,
First time post and would very much welcome anyone’s view on my problem.
Apologies if it’s a bit long!
The problem: Very slow download speed, going as low as 50kbs. Prior to this issue my download speed was around 4.5Mb but since this issue started it has reduced to around 1Mb first thing in the morning which decreases as the day goes on.
The results of a previous BT speedtest were Download Speed 190Kb / DSL connection rate 6.62 Mb (Downstream) / 448Kb (Upstream) IP Profile for line 5Mb
(All tests were carried out using a single Windows 7 desktop pc with a wired connection to a home hub 2)
6 Feb – Contacted BT to advise of speed problem and was informed that they would need to run a test which would take 48 hours.
8 Feb – Contacted BT to be advised it could be a problem with the home hub or network not passing signal. Further line test carried out and was told that it is not a fault within my property. They would pass problem to Network Faults Dept so they could reconfigure the line and they would call me 9 Feb.
9 Feb – BT Called and following a search on this site I mentioned that the noise margin seemed high (13.3dB/26.0dB) He said it should be 6dB and put in a request for it to be lowered and was told the speed should increase by 11 Feb. (Noise margin was under 6dB by the next day)
10 Feb – BT (Level 2 Help) called to advise the broadband connection is in the stabilisation phase.
11 Feb – Called BT to advise no change in speed. They run test and now say fault is inside the house and an engineer would be required. Oh and it would be a chargeable visit. I queried this as the advisor I spoke to 8 Feb said it was not a problem inside the house but his response was that it was originally a network fault, which was fixed, but now it is a problem inside the house. Sounds Fishy!
Call was transferred to the department that arrange engineers and to cut a long story short it was agreed that it would not be chargeable visit.
13 Feb – BT called to advise an engineer visit 14 Feb
14 Feb – Openreach engineer tested wiring and all was OK. Just to be double sure he replaced the master socket to a 2 port type (hub in top port and telephone in bottom) and was told this type does not require a DSL filter. He also changed the Home Hub 2 to a Home Hub 3 and after still no improvement he concluded BT were throttling my broadband. I’m not sure if he reset my profile but said it should start to improve over the next couple of days.
16 Feb – Still no improvement so I called BT again. They wanted to test the line again and it apparently came back with a network fault and it would take another 48 hours. I then asked to speak to a Manager who reviewed my problem history and transferred me to someone in the Network Department. She did a bit of tinkering and the speed went from 200kb to 400kb, then another bit of tinkering and it went to 550kb. At last, i thought, we were making slow progress but since this call, the speed has decreased again to 130kb. She said that I have to wait another 4 days for it to possibly improve and will call me 21 Feb. They keep telling me I have to wait 48 hours here, 3 days there but unfortunately I now have little faith that there will be any improvements in 4 days time. Is this acceptable or am I being too impatient.
This is the latest ADSL line status:
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
2 days, 05:23:05
Downstream:
6.469 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Fast
Noise margin (Down/Up):
5.6 dB / 23.0 dB
Line attenuation (Down/Up):
40.5 dB / 23.5 dB
Output power (Down/Up):
20.2 dBm / 12.4 dBm
FEC Events (Down/Up):
0 / 2
CRC Events (Down/Up):
2423 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
9705 / 2
Error Seconds (Local/Remote):
1920 / 3

Cable connection to Hub
1. Best Effort Test: -provides background information.
Download Speed
127 Kbps
0 Kbps
7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 127 Kbps
For your connection, the acceptable range of speeds is 600 Kbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :6.62 Mbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
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This test was not conclusive and further testing is required.This might be useful for your Broadband Service Provider to investigate the fault.
If you wish to carry out further tests,please click on 'Continue' button.If not, please close the window using 'Exit' button and contact your ISP for further assistance with these results.

Very slow speeds and ridiculous email and bill for...

Hi
i have several issues. I have been a very satisfied customer for over 15 years until early summer of this year:
1. My broadband speeds remain painfully slow despite 3 complaints and investigations. In fact my line is still connected to the test line as I was advised to do and I have never had a call back as promised.
2. I have now received an email message to say I have used 90gb at a cost of £50. This is almost all uploads. i upload nothing and this figure is impossible. Until June my usage was quite small and I came nowhere near my limit on option 2. Nothing has changed with my usage since then. I do not download or stream films and do not upload large quantities. I probably would stream films, but the slow speed does not allow it.
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Solved!
Go to Solution.

Ok....since the original post the problem has continued. I have spent literally hours on the phone to people who say all the same things and never come up with a solution.
The test results are below. I do not experience speeds as reported. And if I use another tester it correctly comes out as about 1 4 - 1.9. or even lower. The upload usage is still showing as high....but it is just not possible. I have now reset the hub wireless key, but I have not shared this with anyone in range. Apple TV is now disconnected after it was going to take 20 hours to download a film!
I am at my wits end with this and really do not want the hassle of changing provider but even after 20 years BT broadband I am so very close to that.
Any ideas would be appreciated.
Thanks
Julie
Home Hub 3
iMac
Set up not changed in 5 years. other than new hub about 6 months ago.
Wired connection to main mac, but also wireless to other devices.
The BT tester shows 6.09 mbps
Download speedachieved during the test was - 6.09 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 7.15 Mbps
ADSL Line Status
Connection information
Top of Form
Line state:
Connected
Connection time:
0 day, 17:53:05
Downstream:
8,128 Kbps
Upstream:
448 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Fast
Noise margin (Down/Up):
14.4 dB / 23.0 dB
Line attenuation (Down/Up):
6.5 dB / 5.0 dB
Output power (Down/Up):
15.8 dBm / 11.9 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
1 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
0 / 0
Error Seconds (Local/Remote):
0 / 0

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I have a macbook pro from 2007 (Mac OS X 10.4.11) and I have never had any issues with streaming video until yesterday. I have fast internet, and I can browse quickly, but my video is recently being very slow and won't fully load. It always says 14 out of 16 things loaded or some other number when I try to play a video. I have tried resetting Safari and emptying my cache to speed it up several times with no luck. I have Safari 4.1.2. I am wondering what I need to do to get this fixed as soon as possible because there are some important videos I need to watch for classes.
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!http://i46.tinypic.com/2nvn6f.gif!
"I have tried resetting Safari and emptying my cache to speed it up several times with no luck. I have Safari 4.1.2."
Do you have the same problem w/streaming videos using other browsers? Suggest that you re-post over in the Safari for Mac forums as your problem is not MBP related but rather software.
!http://i50.tinypic.com/izvwo1.gif!

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The computer is very slow to start applications and load web pages. I ran Etresoft as some have suggested and the report is below. Any help is appreciated. Thanks.
Hardware Information:
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          iMac - model: iMac11,2
          1 3.06 GHz Intel Core i3 CPU: 2 cores
          12 GB RAM
Video Information:
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System Software:
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Disk Information:
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                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 499.25 GB (172.87 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
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USB Information:
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          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Inc. Built-in iSight
          Apple Computer, Inc. IR Receiver
FireWire Information:
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                    Time Machine (disk1s3) /Volumes/Time Machine: 1 TB (125.26 GB free)
Thunderbolt Information:
Startup Items:
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          ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
Launch Daemons:
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          [System] com.cisco.anyconnect.vpnagentd.plist 3rd-Party support link
          [System] com.google.keystone.daemon.plist 3rd-Party support link
          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
          [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
          [System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
Launch Agents:
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          [System] com.google.keystone.agent.plist 3rd-Party support link
          [System] com.hp.messagecenter.launcher.plist 3rd-Party support link
          [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
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          Dropbox
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          o1dbrowserplugin: Version: 5.1.7.17873 3rd-Party support link
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          Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
          Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
          iPhotoPhotocast: Version: 7.0 - SDK 10.8
          CitrixICAClientPlugIn: Version: 11.2.0 3rd-Party support link
          googletalkbrowserplugin: Version: 5.1.7.17873 3rd-Party support link
          AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
          npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
          QuickTime Plugin: Version: 7.7.3
          SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
          JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
          InvisibleHand: Version: 3.9.37
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
          Citrix Online Plug-in 3rd-Party support link
          Flash Player 3rd-Party support link
          Flip4Mac WMV 3rd-Party support link
          Java 3rd-Party support link
          MacFUSE 3rd-Party support link
Old Applications:
          /Applications/Microsoft Office 2011/Office
                    Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    My Day:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
          /Applications/Microsoft Office 2011
                    Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Outlook:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
          Microsoft Language Register:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
          Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
          TurboTax Premier 2011:          Version: 2011.r17.007 - SDK 10.4 3rd-Party support link
          iSHS:          Version: 1.0 - SDK 10.0 3rd-Party support link
                    /Users/[redacted]/Downloads/iSHS.app
Time Machine:
          Skip System Files: NO
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 464.96 GB Disk used: 303.96 GB
          Destinations:
                    Iomega HDD [Local] (Last used)
                    Total size: 931.39 GB
                    Total number of backups: 147
                    Oldest backup: 2011-10-26 11:07:35 +0000
                    Last backup: 2014-03-12 00:53:28 +0000
                    Size of backup disk: Adequate
                              Backup size 931.39 GB > (Disk used 303.96 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
               9%          Google Chrome
               6%          WindowServer
               3%          mdworker32
               2%          EtreCheck
               1%          mds_stores
Top Processes by Memory:
          135 MB          com.apple.IconServicesAgent
          123 MB          PluginProcess
          123 MB          Safari
          111 MB          com.apple.WebKit.WebContent
          98 MB          mds_stores
Virtual Memory Information:
          9.28 GB          Free RAM
          1.66 GB          Active RAM
          303 MB          Inactive RAM
          783 MB          Wired RAM
          380 MB          Page-ins
          0 B          Page-outs

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Internet running slow on mac but not PC

The internet on my MacBook is running painfully slow both through a wired connection and through my wireless network. The problem happens when utilizing Firefox, Safari, updates and iTunes. It makes it impossible to view Youtube videos and download large software upgrades.
I have tried speedtest.net and the download rate is reasonable, however it does not match the download rate my computer experiences. The download as shown in the dialogue box (when I try to download software updates, photos, etc.) is in the range of 3 - 6 KB/sec but speedtest shows a download speed of 10Mbps.
Any ideas on how I should proceed?
Thank you.

bumping because I've been having the same issue ever since I came home from college. basically the situation is that websites load extremely slowly on my mac pro, but not on any other computer (all windows pcs) connected to the same network. I even disconnected my mac pro and plugged in my windows laptop and the connectivity was fine - which makes me think it has something to do with the settings on the mac.
I disabled IPV6 and reboot my mac, router, and modem but to no avail. what's wrong?! has anyone found a definitive solution for this problem? it's very aggravating.

WRT54G always reseting and very slow speeds.

I don't know whats going on, I have a WRT54G router thats completely up to date with the firmware and the such. I am connected to it via Ethernet cable, and only use the wireless part for my videogame stuff, so its not just the wireless network thats messing up, its the hardwired that is losing connection. Every half hour or so the router loses its connection and I'll either have to just wait for it to reconnect or have to power down the router (and sometimes the modem, or restarting the whole computer) and power it back up for it to be able to connect again. I have tried completely reseting the routers settings and uninstalling the EasyLink Advisor and reinstalling that and reconfiguring the router but its still doing this. When I am able to connect, my internet speeds are very slow. I am used to getting 200-300k/sec but now I am getting maybe 80k/sec when downloading. Is it possibly my router thats just messed up? thanks in advance(also, when i finished typing this my internet shut down again, and I had to restart the computer multiple times and now im just plugged into the modem so i get a stable connection..) Message Edited by zechgroove on 10-17-2007 02:24 PM
Message Edited by zechgroove on 10-17-2007 02:36 PM

access the router's web interface and try changing the MTU size to 1400 / 1300 .. check whether this makes any difference..

Very slow speed. Reported but not fixed.

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