Very slow through Verizon Palm Pre

When I connect my MacPro to my Palm Pre that uses mobile hotspot, I get about 1.5m down. When I connect my iPad, I only get about 160kbps. When I connect the iPad to my home wireless, I get the full speed of about 10megs down. I've tried connecting a few computers to the mobile hotspot and I always get pretty good speed but the iPad connected to the phone, is always slow. But again, no troubles when the iPad is connected to my home wireless.

this seems to be a known issue throughout 1.3.5...not sure of the fix time but this is being seen in huge numbers since the upgrade last week.  all of the slow response time seems to be a database issue and not a network connection issue.  i have direct wifi access points and good spring connection and it is virtuously impossible to check my email on the phone... ridiculous. 

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    I have seen a lot of slow down with my palm pre after the 1.4 update. The phone feels heavy, feels like its run slower, not as responsive as before, battery life is not logger it is sorter also all loading that the apps do now. Has this happen to you have you seen/feel like its slower?
    I also have tried to reset it but it still feel the same. Palm may have made some errors with this update.

    My battery life really stabilized and increased enough to get me through a work day after the last update. All my apps were running great and I was happy. I really, really wish I could undo 1.4!
    Everything is slower to open, slow to respond to touch/swipes. Mine locked up while opening an app and rebooted itself last night. Later last night, I check my alarm settings for the morning (4 in total) before going to bed. They disappeared during the middle of the night! Luckily, I woke myself up in time for work.
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  • Pleas a step by step instruction for downloading photos and videos from verizon palm pre to pc. Thank you.

    Post relates to: Pre 2 p102eww (Verizon)

    1. Hook your phone to your computer via the USB cable provided.  Choose "USB Mode" on the phone when the connection is made.
    2. Open Windows Explorer or My Computer, and find the phone.  View the folders on the phone.
    3. Look for a folder called "DCIM" and inside it "100PALM".  This is where your photos and videos live. 
    4. Copy them to your computer.
    5. As with any USB device, remember to "Eject" the phone (from right-clicking on the phone in Windows Explorer or My Computer) or stop the device using the "Safely remove Hardware" button in the bottom right tool tray in Windows.
    WyreNut
    I am a Volunteer here, not employed by HP.
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    Post relates to: Pixi Plus p121vzw (Verizon)

    What happened to your device?  I am having the exact same problem.  I have an extended batter that all of a sudden will not charge.  I put in the original battery and now it does not connect to the verizon network.
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  • SERIOUS PROBLEM Synching Palm Pre Plus (Verizon) with Companion Link OS USB -- NEED HELP!!

    I am having serious problems with Companion Link OS USB synching with Palm Desktop 4.2 via USB on my Verizon Palm Pre.
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    -  I e-mailed them my contact list and they SWORE to me that they were unable to duplicate my problem on their computers.  (I don’t believe this)
    -  AND has most recently told me that there is nothing more they can do for me, that I will have to find a solution myself.
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    Post relates to: Pre Plus p101vzw (Verizon)

    Hello,
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    Good luck,  the fight got the better of me.  I am done.

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    Unfortunate to hear your stories re: the palm pre plus.
    On the flip side, I have had my phone since Jan 2010 and have had NONE of the problems you guys have mentioned.
    To be honest, do not rely on verizon tech support re: palm webOS devices, as either they werent trained by palm when the devices were released, or they didnt pay mind to learn the ins and outs of webOS devices.  you'll get better tech support from palm, or even better from fan sites such as precentral or webOSroundup.  verizon is all into android these days, so if you have an android device, you will get much better tech support from verizon. 
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    This question was solved.
    View Solution.

    Correction to my last message. After doing a reset on my phone, and updating our server, I was able to connect to my email. Thank you for your comments to update to SP2. Overall, I am still very upset about the over the phone support Palm provided. Like I mentioned before, I brought up the SP1 vs SP2 option multiple times over the phone, and I was told each time that was not the issue. Even my IT guy fought me, a little, on doing that update since he had heard the same information as I did from the Palm reps on the phone. After creating an account on here, and PDAguy pointing me to the long thread about people with a similar problem, I showed this to our IT guy and he happily updated our server to SP2. 
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    Message Edited by tjp2176 on 01-28-2010 08:03 PM

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