Very strange internet connection speed issue,
Good Evening all.
I have a strange issue. I got hooked up with a new ISP a few weeks ago and since that time I have had very slow PC connection speeds. I have done speed tests, and I get between 16 and 17mbps down, but the PC runs and acts like I am getting 4 to 5mbps. I have a Compaq Presario running Windows Vista Home Premium. Service Pack 2. There is 3 gig of ram and a 3ghz processor, with a 32 bit OS.
Here is how the setup looks. The netgear modem is plugged into a regular phone jack and then goes through a router and then it is hardwired to the PC. If I wire the PC direcly to the modem instead of going through the router, I get the same mbps no matter what. Between 16 and 17.
The wierd thing is that I can watch a movie on Netflix through my Wii with no issues. This is strange to me because I would figure there to be more issues with wireless connections rather than wired connections.
I have a netgear modem and a netgear router.
I am almost wondering if my PC is not processing the incoming speed correctly. I don't know if this is correct, because I used to have Xfinity internet before this new internet and had absolutely no problems. BTW my new ISP is called Edge Networks. The boast speeds up to 30mbps. I know that 16 to 17 is pretty good, I just do not know why It seems like I am not getting anywhere near that.
While on the subject, I also have another PC that I have gotten a USB adapter and am using wireless to access the internet. This PC gets 5 to 6mbps down. It is a Compaq running Windows 7 Home Premium Service Pack 1. It has 3 gig ram and a 64 bit OS with a 2.3ghz processor.
I do not have a clue why I have such slow inernet page loading speeds, other than the possibility that my PC's are just severly outdated.
Can anyone help explain this issue?
Evadfa, welcome to the forum.
I suggest contacting your ISP for help with the problem. They should be able to help you since they know their product better than anyone. I don't believe that it is a computer problem, since it is happening on two separate computers.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
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UNIT LOAD ACTIVE SUB JOB DESCRIPTION
proc-sys-fs-binfmt_misc.automount loaded active waiting Arbitrary Executable File Formats File System Automount Point
sys-devices-pci0000:00-0000:00:16.3-tty-ttyS0.device loaded active plugged 5 Series/3400 Series Chipset KT Controller
sys-devices-pci0000:00-0000:00:19.0-net-eth0.device loaded active plugged 82577LM Gigabit Network Connection
sys-devices-pci0000:00-0000:00:1a.0-usb1-1\x2d1-1\x2d1.4-1\x2d1.4:1.0-bluetooth-hci0.device loaded active plugged /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.4/1-1.4:1.0/bluetooth/hci0
sys-devices-pci0000:00-0000:00:1b.0-sound-card0.device loaded active plugged 5 Series/3400 Series Chipset High Definition Audio
sys-devices-pci0000:00-0000:00:1c.1-0000:03:00.0-net-wlan0.device loaded active plugged RTL8191SEvB Wireless LAN Controller
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sys-devices-pci0000:00-0000:00:1f.2-ata1-host0-target0:0:0-0:0:0:0-block-sda-sda2.device loaded active plugged ST9500420AS
sys-devices-pci0000:00-0000:00:1f.2-ata1-host0-target0:0:0-0:0:0:0-block-sda-sda3.device loaded active plugged ST9500420AS
sys-devices-pci0000:00-0000:00:1f.2-ata1-host0-target0:0:0-0:0:0:0-block-sda-sda4.device loaded active plugged ST9500420AS
sys-devices-pci0000:00-0000:00:1f.2-ata1-host0-target0:0:0-0:0:0:0-block-sda-sda5.device loaded active plugged ST9500420AS
sys-devices-pci0000:00-0000:00:1f.2-ata1-host0-target0:0:0-0:0:0:0-block-sda-sda6.device loaded active plugged ST9500420AS
sys-devices-pci0000:00-0000:00:1f.2-ata1-host0-target0:0:0-0:0:0:0-block-sda-sda7.device loaded active plugged ST9500420AS
sys-devices-pci0000:00-0000:00:1f.2-ata1-host0-target0:0:0-0:0:0:0-block-sda.device loaded active plugged ST9500420AS
sys-devices-pci0000:00-0000:00:1f.2-ata2-host1-target1:0:0-1:0:0:0-block-sr0.device loaded active plugged HL-DT-ST_DVDRAM_GU40N
sys-devices-platform-serial8250-tty-ttyS1.device loaded active plugged /sys/devices/platform/serial8250/tty/ttyS1
sys-devices-platform-serial8250-tty-ttyS2.device loaded active plugged /sys/devices/platform/serial8250/tty/ttyS2
sys-devices-platform-serial8250-tty-ttyS3.device loaded active plugged /sys/devices/platform/serial8250/tty/ttyS3
sys-devices-platform-thinkpad_acpi-sound-card29.device loaded active plugged /sys/devices/platform/thinkpad_acpi/sound/card29
sys-module-fuse.device loaded active plugged /sys/module/fuse
sys-subsystem-bluetooth-devices-hci0.device loaded active plugged /sys/subsystem/bluetooth/devices/hci0
sys-subsystem-net-devices-eth0.device loaded active plugged 82577LM Gigabit Network Connection
sys-subsystem-net-devices-wlan0.device loaded active plugged RTL8191SEvB Wireless LAN Controller
-.mount loaded active mounted /
boot.mount loaded active mounted /boot
dev-hugepages.mount loaded active mounted Huge Pages File System
dev-mqueue.mount loaded active mounted POSIX Message Queue File System
home.mount loaded active mounted /home
run-user-1000-gvfs.mount loaded active mounted /run/user/1000/gvfs
sys-fs-fuse-connections.mount loaded active mounted FUSE Control File System
sys-kernel-debug.mount loaded active mounted Debug File System
tmp.mount loaded active mounted /tmp
cups.path loaded active running CUPS Printer Service Spool
systemd-ask-password-console.path loaded active waiting Dispatch Password Requests to Console Directory Watch
systemd-ask-password-wall.path loaded active waiting Forward Password Requests to Wall Directory Watch
colord.service loaded active running Manage, Install and Generate Color Profiles
console-kit-log-system-start.service loaded active exited Console System Startup Logging
cronie.service loaded active running Periodic Command Scheduler
cups.service loaded active running CUPS Printing Service
dbus.service loaded active running D-Bus System Message Bus
[email protected] loaded active running Getty on tty1
healthd.service loaded active running A daemon which can be used to alert you in the event of a hardware health monitoring alarm
netcfg.service loaded active exited Netcfg multi-profile daemon
ntpd.service loaded active running Network Time Service
polkit.service loaded active running Authorization Manager
slim.service loaded active running SLiM Simple Login Manager
sshd.service loaded active running OpenSSH Daemon
syslog-ng.service loaded active running System Logger Daemon
systemd-journald.service loaded active running Journal Service
systemd-logind.service loaded active running Login Service
systemd-modules-load.service loaded active exited Load Kernel Modules
systemd-remount-fs.service loaded active exited Remount Root and Kernel File Systems
systemd-sysctl.service loaded active exited Apply Kernel Variables
systemd-tmpfiles-setup.service loaded active exited Recreate Volatile Files and Directories
systemd-udev-trigger.service loaded active exited udev Coldplug all Devices
systemd-udevd.service loaded active running udev Kernel Device Manager
systemd-user-sessions.service loaded active exited Permit User Sessions
systemd-vconsole-setup.service loaded active exited Setup Virtual Console
udisks2.service loaded active running Disk Manager
upower.service loaded active running Daemon for power management
cups.socket loaded active listening CUPS Printing Service Sockets
dbus.socket loaded active running D-Bus System Message Bus Socket
syslog.socket loaded active running Syslog Socket
systemd-initctl.socket loaded active listening /dev/initctl Compatibility Named Pipe
systemd-journald.socket loaded active running Journal Socket
systemd-shutdownd.socket loaded active listening Delayed Shutdown Socket
systemd-udevd-control.socket loaded active listening udev Control Socket
systemd-udevd-kernel.socket loaded active running udev Kernel Socket
dev-sda5.swap loaded active active /dev/sda5
basic.target loaded active active Basic System
bluetooth.target loaded active active Bluetooth
cryptsetup.target loaded active active Encrypted Volumes
getty.target loaded active active Login Prompts
graphical.target loaded active active Graphical Interface
local-fs-pre.target loaded active active Local File Systems (Pre)
local-fs.target loaded active active Local File Systems
multi-user.target loaded active active Multi-User
network.target loaded active active Network
remote-fs.target loaded active active Remote File Systems
sockets.target loaded active active Sockets
sound.target loaded active active Sound Card
swap.target loaded active active Swap
sysinit.target loaded active active System Initialization
syslog.target loaded active active Syslog
systemd-tmpfiles-clean.timer loaded active waiting Daily Cleanup of Temporary Directories
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Nov 21 13:34:28 localhost dhcpcd[1285]: wlan0: sendmsg: Cannot assign requested address
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DEBUG: Loading profile GroundWork
DEBUG: Configuring interface wlan0
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DEBUG: Loading profile GroundWork
DEBUG: Configuring interface wlan0
DEBUG: wireless_up start_wpa wlan0 /run/network/wpa.wlan0/wpa.conf nl80211,wext
DEBUG: wireless_up scanning
DEBUG: wpa_cli -i wlan0 -p /run/wpa_supplicant scan
DEBUG: wpa_cli -i wlan0 -p /run/wpa_supplicant scan_results
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DEBUG: wireless_up wpa_reconfigure wlan0
DEBUG: wpa_cli -i wlan0 -p /run/wpa_supplicant reconfigure
DEBUG: wireless_up ifup
DEBUG: wireless_up wpa_check
DEBUG: Loading profile GroundWork
DEBUG: Configuring interface wlan0
DEBUG: ethernet_up bring_interface up wlan0
DEBUG: ethernet_up dhcpcd -qL -t 10 wlan0
DEBUG:
DEBUG: ethernet_up hostname okosmos
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[root@okosmos ~]# id
uid=0(root) gid=0(root) groups=0(root),1(bin),2(daemon),3(sys),4(adm),6(disk),10(wheel),19(log)
[root@okosmos ~]# id root
uid=0(root) gid=0(root) groups=0(root),1(bin),2(daemon),3(sys),4(adm),6(disk),10(wheel),19(log)
[root@okosmos ~]# id ambantis
uid=1000(ambantis) gid=100(users) groups=100(users)
and $ systemctl
UNIT LOAD ACTIVE SUB JOB DESCRIPTION
proc-sys-fs-binfmt_misc.automount loaded active waiting Arbitrary Executable File Formats File System Automount Point
sys-devices-pci0000:00-0000:00:16.3-tty-ttyS0.device loaded active plugged 5 Series/3400 Series Chipset KT Controller
sys-devices-pci0000:00-0000:00:19.0-net-eth0.device loaded active plugged 82577LM Gigabit Network Connection
sys-devices-pci0000:00-0000:00:1a.0-usb1-1\x2d1-1\x2d1.4-1\x2d1.4:1.0-bluetooth-hci0.device loaded active plugged /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.4/1-1.4:1.0/bluetooth/hci0
sys-devices-pci0000:00-0000:00:1b.0-sound-card0.device loaded active plugged 5 Series/3400 Series Chipset High Definition Audio
sys-devices-pci0000:00-0000:00:1c.1-0000:03:00.0-net-wlan0.device loaded active plugged RTL8191SEvB Wireless LAN Controller
sys-devices-pci0000:00-0000:00:1f.2-ata1-host0-target0:0:0-0:0:0:0-block-sda-sda1.device loaded active plugged ST9500420AS
sys-devices-pci0000:00-0000:00:1f.2-ata1-host0-target0:0:0-0:0:0:0-block-sda-sda2.device loaded active plugged ST9500420AS
sys-devices-pci0000:00-0000:00:1f.2-ata1-host0-target0:0:0-0:0:0:0-block-sda-sda3.device loaded active plugged ST9500420AS
sys-devices-pci0000:00-0000:00:1f.2-ata1-host0-target0:0:0-0:0:0:0-block-sda-sda4.device loaded active plugged ST9500420AS
sys-devices-pci0000:00-0000:00:1f.2-ata1-host0-target0:0:0-0:0:0:0-block-sda-sda5.device loaded active plugged ST9500420AS
sys-devices-pci0000:00-0000:00:1f.2-ata1-host0-target0:0:0-0:0:0:0-block-sda-sda6.device loaded active plugged ST9500420AS
sys-devices-pci0000:00-0000:00:1f.2-ata1-host0-target0:0:0-0:0:0:0-block-sda-sda7.device loaded active plugged ST9500420AS
sys-devices-pci0000:00-0000:00:1f.2-ata1-host0-target0:0:0-0:0:0:0-block-sda.device loaded active plugged ST9500420AS
sys-devices-pci0000:00-0000:00:1f.2-ata2-host1-target1:0:0-1:0:0:0-block-sr0.device loaded active plugged HL-DT-ST_DVDRAM_GU40N
sys-devices-platform-serial8250-tty-ttyS1.device loaded active plugged /sys/devices/platform/serial8250/tty/ttyS1
sys-devices-platform-serial8250-tty-ttyS2.device loaded active plugged /sys/devices/platform/serial8250/tty/ttyS2
sys-devices-platform-serial8250-tty-ttyS3.device loaded active plugged /sys/devices/platform/serial8250/tty/ttyS3
sys-devices-platform-thinkpad_acpi-sound-card29.device loaded active plugged /sys/devices/platform/thinkpad_acpi/sound/card29
sys-module-fuse.device loaded active plugged /sys/module/fuse
sys-subsystem-bluetooth-devices-hci0.device loaded active plugged /sys/subsystem/bluetooth/devices/hci0
sys-subsystem-net-devices-eth0.device loaded active plugged 82577LM Gigabit Network Connection
sys-subsystem-net-devices-wlan0.device loaded active plugged RTL8191SEvB Wireless LAN Controller
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boot.mount loaded active mounted /boot
dev-hugepages.mount loaded active mounted Huge Pages File System
dev-mqueue.mount loaded active mounted POSIX Message Queue File System
home.mount loaded active mounted /home
run-user-1000-gvfs.mount loaded active mounted /run/user/1000/gvfs
sys-fs-fuse-connections.mount loaded active mounted FUSE Control File System
sys-kernel-debug.mount loaded active mounted Debug File System
tmp.mount loaded active mounted /tmp
cups.path loaded active running CUPS Printer Service Spool
systemd-ask-password-console.path loaded active waiting Dispatch Password Requests to Console Directory Watch
systemd-ask-password-wall.path loaded active waiting Forward Password Requests to Wall Directory Watch
colord.service loaded active running Manage, Install and Generate Color Profiles
console-kit-log-system-start.service loaded active exited Console System Startup Logging
cronie.service loaded active running Periodic Command Scheduler
cups.service loaded active running CUPS Printing Service
dbus.service loaded active running D-Bus System Message Bus
[email protected] loaded active running Getty on tty1
healthd.service loaded active running A daemon which can be used to alert you in the event of a hardware health monitoring alarm
netcfg.service loaded active exited Netcfg multi-profile daemon
ntpd.service loaded failed failed Network Time Service
polkit.service loaded active running Authorization Manager
slim.service loaded active running SLiM Simple Login Manager
sshd.service loaded active running OpenSSH Daemon
syslog-ng.service loaded active running System Logger Daemon
systemd-journald.service loaded active running Journal Service
systemd-logind.service loaded active running Login Service
systemd-modules-load.service loaded active exited Load Kernel Modules
systemd-remount-fs.service loaded active exited Remount Root and Kernel File Systems
systemd-sysctl.service loaded active exited Apply Kernel Variables
systemd-tmpfiles-setup.service loaded active exited Recreate Volatile Files and Directories
systemd-udev-trigger.service loaded active exited udev Coldplug all Devices
systemd-udevd.service loaded active running udev Kernel Device Manager
systemd-user-sessions.service loaded active exited Permit User Sessions
systemd-vconsole-setup.service loaded active exited Setup Virtual Console
udisks2.service loaded active running Disk Manager
upower.service loaded active running Daemon for power management
cups.socket loaded active listening CUPS Printing Service Sockets
dbus.socket loaded active running D-Bus System Message Bus Socket
syslog.socket loaded active running Syslog Socket
systemd-initctl.socket loaded active listening /dev/initctl Compatibility Named Pipe
systemd-journald.socket loaded active running Journal Socket
systemd-shutdownd.socket loaded active listening Delayed Shutdown Socket
systemd-udevd-control.socket loaded active listening udev Control Socket
systemd-udevd-kernel.socket loaded active running udev Kernel Socket
dev-sda5.swap loaded active active /dev/sda5
basic.target loaded active active Basic System
bluetooth.target loaded active active Bluetooth
cryptsetup.target loaded active active Encrypted Volumes
getty.target loaded active active Login Prompts
graphical.target loaded active active Graphical Interface
local-fs-pre.target loaded active active Local File Systems (Pre)
local-fs.target loaded active active Local File Systems
multi-user.target loaded active active Multi-User
network.target loaded active active Network
remote-fs.target loaded active active Remote File Systems
sockets.target loaded active active Sockets
sound.target loaded active active Sound Card
swap.target loaded active active Swap
sysinit.target loaded active active System Initialization
syslog.target loaded active active Syslog
systemd-tmpfiles-clean.timer loaded active waiting Daily Cleanup of Temporary Directories
LOAD = Reflects whether the unit definition was properly loaded.
ACTIVE = The high-level unit activation state, i.e. generalization of SUB.
SUB = The low-level unit activation state, values depend on unit type.
JOB = Pending job for the unit.
85 loaded units listed. Pass --all to see loaded but inactive units, too.
To show all installed unit files use 'systemctl list-unit-files'.
The only error I see is with ntpd, and I believe it is because it can't access the internet connection. -
Very slow internet connection in the late evening.
Broadband works fine all evening until approx. 10pm. This has been happening for the last week the broadband has run very very slowly. I tried to run a test last night but connection was so bad it timed out. by 11 pm the connection drops completely.
This has been going on since we had to have a new junction box as we had phone and internet issues since 2012 and finally it was agreed that a more permanant fix should be put in place. First few times we just put it down to the new line as while digging the trench somebody put a spade through our exististing line and left with no phone or broadband for 24 hours.
Is there something happening at the exchange to make this happen every night as in the morning and early evenings it is fine. I cant test the line or the speed as the pages just wont loadwelcome to the BT community forum where customers help customers and only BT employees are the forum mods
in order for the forum members to help please can you post the adsl stats from your router you may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or if HH4/5 then go to troubleshooting then logs and you are looking for 2 line together when hub last connected to internet and they will show your connection speed and noise margin or if netgear enter 192.168.0.1). Then run btspeedtester (MAC users may have problems). when first test completes then run diagnostic test and post the results ( do not reset the router).
are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
check your exchange http://usertools.plus.net/exchanges/mso.php
http://usertools.plus.net/exchanges/?
http://btbusiness.custhelp.com/app/service_status
http://bt.custhelp.com/app/answers/detail/a_id/15036
http://community.plus.net/exchange-information/
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
Very very slow internet connection (modem: westell 327w)
hey guys, it's been 2 weeks already and my internet speed is very very slow. i checked my speed at speedtest.net and the speed is like 76kbps. i called customer service many times already but they couldnt fix the the problem, they said they're going to send a technition in about2-3 days but as you see it's been 2 weeks. of course i restarted my modem already but the speed slows down like right after a minute. i live in new york and there's no major rain on the day my internet connection slows down. i'm really tired of calling the customer service...so please help guys. thank you
If you are not useing wireless, and have no intention of useing it, I would log into the modem and turn it off. Someone else could be connecting to you router and useing your bandwidth. But not likely that is you problem.
If you are useing wireless then you should log into your modem/router and be sure you have security enabled so nobody can get into you connection.
If Verizon promised someone would come out and fix the issue, they should have given you a service order number for the repair. I would contact them and have them review you account and ask what gives? It is possible that there is a line problem and they should be able to determine that from the central office. Call tech support and insist that the problem be solved. If it requires a technician visit, ask for the order number and date when the repair will be made. Get the repair order number and insist that it be completed.
Message Edited by prisaz on 04-05-2009 11:03 AM -
Very Slow Internet connection using a 2TB TC
Hello,
Having issues connecting to the internet using a 2tb TC (802.11n).
I have 3 airport express and normally one computer macbook pro (10.8.2) or two join the network. This set up has worked fine for while, but lately the internet goes so slow, I am better off using my phone.
The ISP sent a technician to check speed, it is good up to the modem. The only way to have an ok connection is to reboot the TC and it lasts about 30 minutes to an hour.
Any ideas on how to solve this?
Thank you very much
FJDGOk, you can already see the TC is registering a problem.. double NAT which you have chosen to ignore..
But you should not ignore it.. you need to fix it.
So reset it to factory and setup again in bridge mode.. you will however still continue to create a wireless network.. it can be the same name and password as it is now.. that will keep the express working as they are.
Then I would also advise you to test the speed by ethernet direct to the TC LAN ports.. if it is slow.. then the TC has an issue.. one of which can be poor WAN connection speed to the UBee router.. I recommend you then try a few things.
Just plug the LAN ubee to the LAN TC.. in bridge this is perfectly acceptable.
Or if that fails downgrade the firmware of the TC to 7.6.1 as there is a bug with 7.6.4 that causes slow wan speeds.
Downgrade by holding down the option key when you select the version.
Tell me what speed you achieve by ethernet to the LAN port of the TC after these changes.. -
AirPort Express (2nd) Internet Connection Speed
Dear All
First of all, I looked everywhere on the internet about this issue I’m having and couldn’t find any solution. To explain my issue let me tell you how and why I use AirPort Express shortly;
My Purpose
I have a wireless network and all my PCs are connected in one network. I have a Windows server and using it for general purposes and also as a file server. But if someone joins my network, they all are able to see my shared folders. They are able to read/write files (even delete them).
So I decided to create 2 networks with AirPort Express (2nd Generation). I have a wireless network for internal use only (for me and my PCs) and one Guest network.
Everything seems okay and there is nothing wrong.
How I Installed AirPort Express (APE)
I connected APE to my router (standard US Robotics DSL router) and my switch to APE. I used AirPort Utility on a Windows 8 PC and configured APE settings.
Base Station status seems normal (have a green light as well) and works okay. I can use my internal network, my PCs are communication with each other (they are all on the same switch). Guest network also works okay and seems like there is nothing wrong.
My router uses 192.168.2.xx IP range and APE is using its own 10.0.1.xx IP range. This makes APE to add an issue to Issues list as Double NAT.
What is Wrong?
I have internet connection and I can browse web pages and do that kind of things. But my internet connection is really slow and some times cannot display web pages. I have to refresh some pages a few times to display it. My ping increased 5-6 times over than normal.
I thought the problem is the PC that I’m using but then realized that every PC has the same issue. I made a speed test and it showed 352ms ping to the nearest server to me which is really a high value.
My connection is unstable. It’s not dropping but speed suffers. Here is a test result. In this test my ping was 31 ms but as you see speeds are suffering. My connection is supposed to be 8mbps (Down) and 1mbps (Up).
What should I do to fix it? What is the point I’m missing? Could you please help me? Please let me know if you require further information.
Thank you very much.
Best RegardsDear All;
I just disabled DHCP Server from my router and now it seems to be better. But I don't know if it's something that I shouldn't do or not. Have any ideas?
This is the new result after disabling DHCP from my US Robotics router. There are still some minor issues (latency, slow downs etc.) but now seems to be better than before.
PS: I still have that "Double NAT" notification under Issues section.
Message was edited by: SakirSaka -
Time Capsule + Airport Extreme very slow internet connection
first time post here, looking for some help.
I have a small wireless network at home which runs as follows.
Modem - time capsule (acting as wireless router to macbook pro) - ethernet connection to iMac
I would like to extend the range of the wireless network as we dont get signal upstairs. To do this I have added an airport extreme to extend the signal (as someone gave me one for christmas!).
The network works fine, signal is great all over the house however internet traffic is very very slow when devices are connected to just the extreme station (ie when out of range from the time capsule).
Does anyone have any suggestions as to why my internet connection upstairs is very very slow?Thanks for the reply. It seems to have helped a little - should I expect slower speeds from the extended network?
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