Very strange Issue, and cannot find a reasonable solution or Tech Support help / Will PAY for HELP !!

So, without going into great details that cannot reasonably be explained, the scenario goes a little like this:
When editing a PDF, and with nothing else open on the computer, Adobe Acrobat Pro XI tends to "hang up" and become unresponsive. The only plausible solution is to force command and restart Acrobat in hopes it will open correctly the next time. Sometimes this works, other times - nope .. Does not resolve the problem. So - can anyone recommend a solution? I have contacted help and they had to to delete a Adobe Preference file, and this seemed to work while I still had them on live chat. Once offline, it happened again.
Here is the really weird thing, I thought that I fixed the issue (as I am doing this for my boss on his Macbook Pro) and was able to quickly edit a PDF .. but when I handed the computer over to him - literally in only 2 minutes - he proceeded to edit the same document and was not able to. He got the never ending rotating circle of death
So - that is problem #1
Problem #2 is with the inability my boss has to use CC offline. I have personally reconnected to our CC account and verified all settings, and when I perform my tests at the office, everything seems fine and all programs work as should. However, he is now on business travel and says the "Trial Expired" keeps popping up. What is going on? This is literally frustrating him and me with what little knowledge I can assist with resolving the trial expired issue. How many days can you be offline with CC? Tech support says up to 99 days .. Clearly 4 days is ridiculous and I am not able to duplicate the scenario when I have his computer but what would it work for me and not him?
I just need to resolve this whole Adobe Acrobat issue as to finally get it resolved and fixed once and for all.
BTW, called in outside computer help from a local company - and the computer guy was working to get it fixed, but it seems even with live chat or phone support - it has now been escalated to Tech Support 2 .. This make any sense or logic? I believe he has uninstalled and reinstalled Acrobat and now it is only creating more issues. I think he tried to install a trial version and activate the subscription but it failed.
Any HELP? We are desperate and I'll even pay via PayPal to get a resolution to this problem if any recommendation leads to a solid solution. Guaranteed !!

Actually I also noticed that usual heat with wifi and game play.. However this was extreme heat. I wasn't able to hold it for long time and had to drop it.
So can that bulge can be ignored and should I start using it back again. Though that bulge appeared after that heating issue.
Beside the hardware, safety would be my bigger concern. Perhaps because I have heard few incidents with mobile phones where battery generated heat and caused some defect in bodies and continued use resulted in a blast in battery causing physical harm.
So if its advised to try it by charging 100% and monitoring backup time or any other advise.

Similar Messages

Wrong PSN account linked, cannot unlink and cannot find a real solution

I am having a seemingly common issue that appears to have no real solution. I had previously linked my account to my PS3 but when I sold my PS3 to get a PS4 I did not disconnect it because usually when you sign up and pay money for an online service, you assume that you will be able to use it anywhere. The PS3 is now formatted and somewhere with gamestop so there is no way to access it to disconnect. There is no way to do it from Spotify.com (which I can't really figure out how that makes sense), customer support at playstation does not even understand what the problem is, and spotify has no phone number to call which is rediculous, I know. The only way to get help from spotify is from the "contact form" which is no help. Does anyone know how to get this fixed or how to get a response out of spotify to bring this issue to attention to them?

Hey there !
I deeply apologize for my previous post. I gained the knowledge from previous experience using my PS3 and Spotify account. After doing more research, I know what to do! If you formatted your PS3, don't worry about that PS3 as it no longer has access to your PlayStation account which is linked to your Spotify account. What needs to happen is if you haven't already, just contact Spotify directly through the online contact form saying you would like your account disconnected from all third party applications. They'll be able to sign you out of every connected application. I looked around and at this time, the developers don't allow users to manually disconnect. If you have already contact Spotify through the contact form, let me know the 8-digit case number and I'll make sure it gets to the right team!

I will pay for help, Media Encoder and Premiere Pro C4 won't work together

I know someone has two easy answers...help, help.
Big Problem one, exporting from Premiere C4, forced into using Media Encoder, which sit there and won't encode from the project/timeline.
The project is even small, 7 minutes, and I just want to me a AVI file and maybe Flash and Media Player. Is that too much to ask.
Then the versioncue.dll, decide to not let me right click in explorer and other links, get a windows error, and again, stuck with nothing.
Please, I will send someone a gift card if they can help me, really. $25-$50...depending on if you have the solutions.
[email protected]
828-778-4854

Stan, that's correct, however, it's a new computer now. And yes, I want to
export to avi from the premiere time line.
One thing that is weird, I can add to Media Encoder only finished encoded
files, say to send to a client in a media player
or flash format, and all works well. It's only the Premiere C4 project
export????
Thanks for any help you may be able to give me.
Ernie Sigmon

DM 4.5, software issues message "Cannot find system in table file"

Serious error in Desktop Manager Software V 4.5Windows XP SP3MS OutlookDesktop Manager Software V 4.5, accompanies new RIM Blackberry Curve package purchased retail Bell MobilityJune 2009
After installation DM 4.5, software issues message “Cannot find system in table file”This happens during “Intellisynch” [Outlook <> Curve] set up. Tried 4 times to make this work – no luck [I am experienced DM user – 4 BBerrys over 8 years]Called Bell Tech support 3 calls total time 2 hours !!Ended up trying to do command prompt and registry setting changes over the phoneDespite 3 long calls this did NOT solve the problem
Went to Blackberry web site -- their remedy is disgraceful - they expect untrained PC users to do clean removes of DM 4.5 with Windows Registry edits by hand. Highly risky – dangerous – and likely will not work
REMEDYUse MS Add/Remove programs to remove DM 4.5 or 4.7Download old version - DM 4.2 Release 2 from BBerry web suiteLoad DM 4.2DM 4.2 works fine – copied 1000 contacts and 1000 calendar entries from Outlook correctly to my new CurveDoug SeabornToronto Canada416 819 3684

Hi and welcome to the forums!
These procedures do work, and are not very hard.
A lot of users have dealt successfully with it.
Here is the Knowledgebase article:
Let us know if you need some help or explanations.
OK?
Thanks,
Bifocals
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15278&sliceId=1&docTy...
The following error message appears at the end of the synchronization process in BlackBerry® Desktop Manager:
Cannot find table in system file
CauseA BlackBerry Desktop Software upgrade failed to remove the Connectors folder from C:\Program Files\Research In Motion\BlackBerry\Connectors. As a result, older Microsoft Outlook applications were registered with BlackBerry Desktop Software.
Resolution
To resolve this issue, complete the following steps:
Verify that the Connectors folder is present in the following folder: C:\Program Files\Research In Motion\BlackBerry\Connectors\MS Outlook Connector
If the Connectors folder is present, complete the tasks listed below.
Task 1 - Remove the existing Microsoft Outlook connector ilxolkCompanion.fil
Open a command prompt.
Navigate to the following folder: C:\Program Files\Research In Motion\BlackBerry\Connectors\MS Outlook Connector
Type regsvr32 -u ilxolkCompanion.fil. Note: Microsoft Outlook will no longer be listed as an available application in BlackBerry Desktop Manager.
Task 2 - Register the most current Microsoft Outlook connector
Open a command prompt.
Navigate to the following location: C:\Program Files\Research In Motion\BlackBerry\IS71 Connectors\MS Outlook Connector
Type regsvr32 msoutlookconnector.fil. Note: Microsoft Outlook will now be registered as an available application in BlackBerry Desktop Manager.
Note: After these tasks are complete, remove and re-install the BlackBerry Desktop Software. For instructions, see KB02206.
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

HT203167 lost some music and cannot find it on my computer. tried to repurchase from itunes store and won't let me stating that it was previously purchased, yet doesn't give an option to redownload. help anyone?

lost some music and cannot find it on my computer. tried to repurchase from itunes store and won't let me stating that it was previously purchased, yet doesn't give an option to redownload. help anyone?

AlexCarey, I've been having issues purchasing recently and place a number of calls to the support team. On Oct. 5th, and on my own decision, I went into my itunes profile and re-entered my credit card expiration date and security code. (Notice, it is not displayed for safety measures.) Today, I received an email from Apple support verifying if I made changes made to my account. For the heck of it, I logged back into itunes; click "Buy". It's working again after three days of failure. However, diagnosis still displays "Secure link to itunes store failed". Very confusing state of affairs, lately. See my post on "Itunes dilemma"

Files transferred to external HD end up in trash - very strange issue

Hi,
I seem to be having a very strange issue, hopefully somebody can help or has seen this before.
Hardware: MacBook Air, Western Digital Passport external HD, 250gb, formatted NTFS.
Software: OSX 10.7 Lion, Paragon (allows me to write to an NTFS formatted HD)
Issue Summary: I copy something to the external HD; I empty trash; the file I copied is deleted from the external HD. It doesn't happen every time.
I do also seem to have a persistent folder in trash called "WD Sync Data" that won't go away unless I re-delete it as it's also in the root of the drive. Not sure if this is related somehow.
Recently I copied 3 video files inside a folder to the HD, then disconnected the HD. When I reconnected it a while later and noticed that inside the "WD Sync Data" folder in trash were the 3 files I'd copied. I then looked inside the same folder on the root of the drive and the files were there, instead of inside the folder that I'd copied to the drive, which had vanished. If I hadn't noticed and had emptied the trash, those files would've been deleted.
It's definitely happened more than once; last time I actually deleted the files from my computer after copying, then emptied trash, and they were gone from the external HD also.
I've only found one person who seemed to be experiencing a similar problem back in 2010. It sounds similar though it could've been user error: http://www.mac-forums.com/forums/apple-notebooks/188224-weird-external-hard-driv e-trash-problem-help-please.html
Has anyone experienced this or have any suggestions?

Quick update: I ran a verify then a repair in Disk Utility as there were a couple of errors. Hopefully this has solved the issue, however it'd still be interesting to know if anyone's come across this before and what caused it?

I have an iPad 1 and I found out I can not upgrade to IOS 6. I downloaed the History Channel program. I cannot find it on my iPad 1, but I was charged for it.

I have an ipad 1 and I found out I cannot upgrad to IOS6
I downloaded a History Channel. program. Ij cannot find it on my ipad 1, but I was charged for it. How do I find it?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
https://reportaproblem.apple.com/
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

'Font contains bad/Widths' and 'Cannot find/create font' errors when saving pdf as Other Reduced Size PDF

I am exporting .indd files from within Indesign as pdf files, opening in Acrobat Pro XI. I have no trouble creating the initial pdf file, however, when I go to Save Other > Reduced Size PDF I get error messages. Depending on the file, I receive either the message, "The font (Myriad Pro) contains bad/Widths" replacing the text with dots or "Cannot find or create the font (Helvetica) Some characters may not print or display properly" replacing text with dots or boxes.
My confusion is that the file is exporting to pdf from Indesign without error, it is only when I try to Save Other> Reduce Size PDF that the error occurs.
Also, it is only occurring on five out of 120 pages. These same fonts are on other pages and I have no trouble at all with exporting or Reduce Size PDF.
More frustrating is that I have never had this problem occur in all my previous versions of Acrobat using the same process and typefaces.
I am reaching deadline on this and cannot find a solution other than to reload Acrobat 9 and ditch this upgrade.
Any help would be greatly appreciated.

I, too have experienced this issue. Upon export from INDD CS6, I see the error message "The font 'IXWIPX+SourceHanSansSC-Bold' contains bad \Widths."
The only items on the single-page InDesign document I'm trying to export are copies of a one-page PDF (which was extracted from a longer PDF, arranged into a cover format). I can provide all files as necessary. The longer document that the one page came from also experienced an error when I tried to print to Adobe PDF. While I still get a PDF of the cover on export, despite the "bad \widths" message, it won't print from certain machines. I get nothing (not even an empty shell file) from the attempt to print the larger document (where the cover elements came from) to PDF.
I can deal with these issues with a few unorthodox workarounds, but wanted to offer comments or volunteer to help test fixes if possible.
For the record, I'm really not enjoying Acrobat XI. It doesn't seem to have much by way of new features (at least not that I use), and some of those I used most in version X are gone or less functional. Common fonts like Times New Roman are often not found (even though they are definitely on my system); I have a much harder time editing text through the new interface, and I have a few other small gripes—some that I don't have time to get into, others that wouldn't really matter, except that they weren't a problem until I "upgraded." Just sayin'.
Thanks for listening.

A very very strange issue on BlazeDS Deserializing

Hi all,
I run into a very very strange issue on BlazeDS Deserializing. Is there any hint or idea? Thanks a lot!
Scenario 1:
Both the browser(firefox or IE) and the midtier (BlazeDS ,java) are on the same machine.
Actual result:
Everything works fine. All the properties in the Flex Object could be mapped to the Java Class
Scenario 2:
The browser(firefox or IE) and the midtier (BlazeDS ,java) are on the different machine.
Actual result:
Sometimes it works fine.
And most of the time it does not work fine. Only the data in List is mapped correctly. All the values of simple data type such as int are mapped to 0 .
Let me simplify the problem.
The objects of Class B is always stored in the ArrayCollection assocItems of Class A
Flex side:
public class A {
public var id: int;
public var name: String;
public var assocItems: ArrayCollection=new ArrayCollection();
public class B {
public var id: int;
public var assocItems : ArrayCollection=new ArrayCollection();
The id , name in Flex Class A and assocItems in Class B could be deserialize to correct value . But the id of Class B is always mapped to 0. This is not correct.
The log level of BlazeDS is configured to Debug. From the log I can see that each value is passed from Flex side to Java server side correctly.
[BlazeDS][INFO] Channel endpoint my-amf received request.
[BlazeDS][DEBUG] Deserializing AMF/HTTP request
Version: 3
(Message #0 targetURI=null, responseURI=/18)
(Array #0)
[0] = (Typed Object #0 'flex.messaging.messages.RemotingMessage')
However, the Java object does not get the correct value of B.id.
In conclusion,
1. It’s an issue with only default types
2. It does not occur every time
3. It does not occur when the browser(firefox or IE) and the midtier (BlazeDS ,java) are on the same machine
Have you ever run into the similar problems? And what’s your solution?

I checked, when I hard-code the constant in linq, the generated sql is like this:
SELECT "Extent1"."AA" AS "AA"
FROM (SELECT "TBL"."AA" AS "AA"
FROM "USERNAME"."TBL" "TBL") "Extent1"
WHERE ('1062303212007000121' = "Extent1"."AA")
if I pass a variable to the query with same value, the sql is like this:
SELECT "Extent1"."AA" AS "AA"
FROM (SELECT "TBL"."AA" AS "AA"
FROM "USERNAME"."TBL" "TBL") "Extent1"
WHERE ("Extent1"."AA" = '1062303212007000121' /* @p__linq__0 */) (@p__linq__0 is passed as parameter)
The only difference is a paramter. I can't figure out why there is such a impact on performance.

Using Gmail in iPhoto and cannot find any of my groups to email. I have at least seven or eight groups that I email, each containing over 50 addresses. Is there a way to locate my email groups using iPhoto to send out mail in Gmail? Using version 9.5.1

Using Gmail in iPhoto and cannot find any of my groups to email. I have at least seven or eight groups that I email, each containing over 50 addresses. Is there a way to locate my email groups using iPhoto to send out mail in Gmail? Using version 9.5.1 (902.17) OS is Mavericks 10.9.1.

Your question and description is not very clear to me, so hopefully something here will help:
1. Gmail is a service not an app or a place. So you need to access the service with an app - that can be iPhoto, Mail, Outlook or any other mail client, or even a Web Browser like Safari or Firefox.
So you can't "go to GMail" as you write, but instead you go to an application set up to use the GMail service.
2. iPhoto is not a mail client. It's a handy way to email pics to Grandma, but for what you're doing you need to use an app that supports all of the Gmail service. iPhoto doesn't. There is no way around that.
3. How to send to groups will vary depending on what app you use to access the GMail service. All of these apps can receive photos from iPhoto, either - as in the case of Mail and Outlook, via the Share function - or, in the case of all the rest - via a Media Browser.
For help sending to Groups using any of these other apps you need to ask omn their respective forums. But the workflow is quite simple:
Using Mail or Outlook set in the iPhoto Prefereneces:
1. Select the pic(s) you want to share.
2. Choose email from the Share function
3. Make your selections re size etc
4. The email opens up in Mail or Outlook
- from there you need to figure out how to use the email client.
Using any other app:
1. In the mail app create a new email
2. Click on the Attach button or link
3. Use the Media browser to select the pic(s) you want to send
4. Attach them
- from there you need to figure out how to use the email client.
For help accessing your photos in iPhoto see this user tip:
https://discussions.apple.com/docs/DOC-4491

HT3209 purchase a movie on Apple TV and cannot find it on other Apple TVs in the house or on my ipad. It says I have no purchases, but I was watching it yesterday, but the reception was so bad that I stopped and wanted to view it today.

I purchased a movie on Apple TV and cannot find it on other Apple TVs in the house or on my ipad. It says I have no purchases, but I was watching it yesterday. The reception was so bad that I stopped and wanted to view it today. It has a link to other movies I might like based on buying that movie so its strange it says I had no purchases.

Ok problem solved; signing out of iTunes account and signing back in solved it.

HT1414 Hello, I have had to restore my iphone 4 to its factory setting as I had missed a number of updates and my computer was not recognising the device. I have now lost my contacts icon on the iphone and cannot find it even after syncing to my computer.

Hello, I have had to restore my iphone 4 to its factory setting as I had missed a number of updates and my computer was not recognising the device. I have now lost my contacts icon on the iphone and cannot find it even after syncing to my computer.
Would you know how to resolve this issue?
Many thanks.
Nilou

I have now lost my contacts icon on the iphone and cannot find it even after syncing to my computer.
Would you know how to resolve this issue?
It's a pre-installed app and therefore cannot be deleted so you may have inadvertently moved it onto a screen or into a folder, check the utilities folder as this is a common one for it to disappear into. Check all screens and folders and do a search in Spotlight, it will tell you if the app it still on your iPhone but unfortunately not where it is. If you find it on one or your screens or in a folder, press the icon until it wiggles and then drag it back to where you want it. Alternatively you can reset your home screen in Settings>General>Reset>Reset Home Screen Layout.

I have a new ipod nano and I am trying to load music to it and cannot find my music from my itunes that was on my Mac

I have a new ipod nano - im trying to find my old iTunes music as I had an iPod touch about 8 months ago and cannot find my iTunes music and it is not on my current computer that was connected to old iPod touch

Your music will only be where you put it.
It has always been very basic to always maintain a backup copy of your computer. Everything should be there.

I have installed Adobe packages and cannot find the Acrobat extension folder please advise how can I get these applications to load onto my computer?

I have installed Adobe Creative Cloud for teams CC Packages which says that Acrobat XI Pro is installed. Your support page says it does not install Acrobat and I have to look in the Extensions folder for an MSI file. I have run a number of searches and cannot find the Acrobat extension folder please advise how can I get these applications to load onto my computer?
Also I now administer the teams and have accepted the invitation to I received to be a team member and download the apps. The admin page shows that I have been sent an invitation but does not show my account as "ACtive" unlike my other team members. I tried to use the link in the invite to accept it become active but the link displayed an error saying I had already accepted the invite... why is no account not active?
Finally what other product downloads in Creative Cloud do not actually download as part of the Creative cloud Packager for downloading the apps? e.g. acrobat and what else?

My apologies Eadeszoo I believe our support agents are unavailable on January 1.
Are you able to copy the contents of the DVD to your computer? Are you receiving any particular error messages when you are trying to install? Finally which operating system are you using?

How can I sync my photo contents in iPhoto on my iMac to my new iPAD's iPhoto? I follwed all the instructions on manuals for both iPAD and iTunes re syncing, but I cannot find "phone button" under Device name on iTunes page. Please help! Thanks!

I follwed all the instructions on manuals for both iPAD and iTunes re syncing, but after physically connecting iPAD with iMac with USB or via WiFi I still cannot find "phone button" under Device name on iTunes page. Please help! Thanks!
I have been creating a photo book using a lots of photographs on iPhoto, and then I took another photos by using new iPAD which I want to integrate with the original album/book on iMac. I was able to import them from iPAD's iPhoto to iMac's iPhoto. However I cannot import or transfer or sync anything from iMac's iPhoto to that of my iPAD.
So my iPhoto page on iPAD contains only 3 or 4 newly created albums, and no other info. That means no syncing....
I am supposed to be able to work on this project on either of these iPAD and iMac, correct?
I am puzzled. I appreciate for your advice and help.
Thank you!

It doesn't appear under the iPad device on the left-hand sidebar of iTunes, you need to select the iPad device on the sidebar and then select the Photos tab on the right-hand side of iTunes e.g.
And then on the right-hand side :

Very strange Issue, and cannot find a reasonable solution or Tech Support help / Will PAY for HELP !!

Similar Messages

Maybe you are looking for