Very strange problem I cant hear anyone but I can ...

This afternoon I started to get phone calls where no one was on the line.
After this happened several times I tried to ring out. I did get dial tone and the first couple of times I did get busy tone and I think ring tone once. I couldn't hear anything after that and I assume they answered but I couldn't hear them.
Since then I don't get any busy or ring tone at all but still get Dial tone !
 suspecting my Gigaset digital phone I tried another one (we have four on the system) but all of them were the same.
     So I tried a normal plug in type phone but that was the same. I only have 1 socket so I had unplugged the Gigaset.
I tested it by ringing my mobile. This rang and my wife answered it but I couldn't hear her but she could hear me.
     I then tried using the socket inside the master socket for a final test even though I have no other internal wiring but the problem persisted.
     I have tried to report the problem but I can only book a visit from the engineer 6 days from now!
I can't see how it can be a problem in my house. I did the line test on the web and that said the line is OK and I think it must be as I can still get broadband as well.
I can only think it is an exchange fault but it seems I must wait till next week to explain the actual problem.
Has anyone got any idea what I can do or what might be the problem please.
I am a pensioner and can't afford to use my mobile all week at 35p a minute ;(
thanks
Mike

It sounds like an external problem and is as far as your are concerned since you can't do more than connect to the test socket. Could be an insulation problem somewhere between your socket and the exchange, lots of joints in the wires between these locations. With the low insulation it's in effect making another circuit on your line other than with your phone so when you hang up this other circuit stays connected for a while. It can also make your phone ring when no one is calling. If you have an engineer appointment you'll just have to wait, they'll be busier after the heavy rain and lightening, if you've just been told you'll be fix by that date hold a little hope it may be sooner, they do work weekends!

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