Very unhappy with iPhone 5. Please help.
Hello,
I really hope someone can help me because I am very upset with my new iPhone 5. I had an iPhone 4 for quite a while and it worked great, no issues, ever. I got my iPhone 5 yesterday and have wanted to throw it out a window ever since.
It was fine until I tried to sync it to iTunes (yesterday evening).
I had to download the latest version of iTunes, so I went ahead and did that yesterday before syncing. I also downloaded the latest iPhone software update so it should be all up to date.
The last time I synced my iPhone 4 (yesterday morning), I had no problems. No photos were loaded on it and only a handful of apps I use every day (My Fitness Pal, Pedometer Pro + GPS, Facebook and Pixlr-o-matic) and a handful of songs that I purchased from the phone. This has been how every sync I’ve done with the 4 has been for months. That last sync with the 4 worked fine, no issues.
Got the new phone and the guy at the AT&T store activated it and downloaded the latest software update etc. for me. Said it was good to go. It looked okay, all my contacts were there etc. Obviously none of my apps were there but I just went to the app store and my purchased section and grabbed these 4 apps in particular.
I thought it was really cool that all the photos in my photo stream on my iPad were there too. I found this feature to be great.
Got it home and synced to my computer and ran into the following issues (and I don't know why this computer auto-formatted this so they all say 1 and I'm too aggravated right now to manually fix it ):
Text messages I received and sent in 2011 showing up in my messages section. Why??
Even though the last time I synced my iPhone 4 I had no photos, this sync suddenly wanted to sync 6000+ photos to my phone. I unchecked all the folders in iTunes--- but before it would let me do that, it made me sync all of these photos first. I then had to sync it again to get rid of them all. Currently, there are no photos on the phone which is good HOWEVER, it also got rid of the Photo Stream that had been there which I wanted there. I did not check or uncheck anything for that, it just disappeared. Why?
Apps I haven’t used in a year synced to the phone despite not being checked off. I had to manually delete them from the phone. I really only use 4 apps regularly and these have been the only 4 apps on my old phone for months. Why did the sync revert back to stuff I haven’t had on my phone for like a year?
Pedometer Pro + GPS… all my data (3 months worth) is gone. It took 3 tries to get it to sync the app itself but I had to start it over from scratch. This could be an app issue but I can’t find any support anywhere for it to find out. I’ve never had this issue with my old phone, despite syncing to iTunes frequently. The data always synced.
Pixlr-o-matic…again, this could be an app issue but all my in-app purchases (a lot of $$ worth) are gone and it expects me to buy them again. Never lost them during software updates or syncs on the old phone. I found support for this app and no one seems to be able to answer the question.
It also randomly selected a background photo to use that I haven’t had on my old phone for like a year.
My wifi at home no longer works. Even when I enter my password. It worked when I first got the phone home and went in and put the password in for my wifi network at home. But as soon as I synced it, the wifi stopped working and now it won’t even take the password.
Same thing with my email. They set it up for me in the store and it worked but now, after the sync, it doesn’t.
I’m frustrated and baffled (and missing my old phone). I don’t even know if I’m describing this correctly. I’ve spent the entire night searching for answers and can’t find any. At this point, I think I might just return the 5 and have them reactivate the 4. Unfortunately, this phone was a gift and I cannot feasibly get to the store where my dad and I picked it up yesterday for at least two weeks as my dad (and the store) are about 2 hours away.
Before I make the 2 hour trip to return it, is there ANYTHING I can do to fix these problems?
https://discussions.apple.com/docs/DOC-3763
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