Very upset that I can not put videos on my 5g 60gb ipod

Question

I paid near $600 for a 5g 60gb ipod of which does not come with any software to help one transfer video to the ipod. Apple expects me to use itunes to surf to their website to pay and d/l music videos for $1.99 or movie trailers.
but what if I have a large collection of dvd movies? well apples answer is to cough up $20 for quicktime pro which claims it can do this, help encode movie files for playback on ipod. To make matters worse you ahve to pay another $20 for the mpeg encoder so you can actually encode vob files into .mp4 format.
I admit I paid a bit more for my 5g because i know the issue apple has had with poor batteries so i got a warranty plan. Well for $500 apple will just screw you beccause you have to cough up another $40 for software that claims it can help encode for playback in the ipod, but the truth it the software hangs at 100% and fails to finish.
please explain to me why I have to pay $40 more for something that does not work and which should come included with the ipod 5g 60gb for $500.
I'm looking for a 1 click solution to convert my dvd movies collection into a playable format which i can upload to my ipod with 0 problems from start to end.

Answer 1

I've spent weeks now trying to take a dvd movie I have and putting it on a .mp4 file format and i'm having lousy luck with it. I've tried videora v2.0 and more than half the time the application hangs/crashes when it gets to the end. Also tried imtoo mpeg encoder and imtoo psp video converter and both of these apps will hang when it reaches the end of the movie and it does this randomly. Once in a while the mentioned apps will 100% convert the movie.
When I bought my 5g ipod it was made clear it could play digital video but apple misleads you because they make it sound like, after paying $500 you would have the tools to do it with included for the price. Even after I shelled out extra money for quicktime pro 7 and the mpeg encoder, it still fails. So far 4 apps can not seem to do the job. Its really a hit or miss if it actually converts a file. Thus far I've managed to convert only 3 movies out of 2 dozen dvd movies I've tried, and I experimented on 3 machines to just be sure.
I am not going to pay extra money to send away my ipod to have movies put on it that I already own, thats not a solution. your solution is to throw more money at the problem to fix it when in fact apple needs to seriously rethink about the blunder they have made and correct the problem.
first apple, needs to bundle/add software which can do the job, ie. quicktime pro with the mpeg encoder. This is their answer to the question people are asking "how to put dvd movies on my ipod". Next they need to have real support for the problem. Myself and my friend have been fighting with apple support for the past few weeks in trying to find a working solution to get dvd movies onto my ipod.
Using itunes to download movie trailers to my ipod is not the same as having a real movie. I find no interest in the poor selection of music videos either. I have my own collection. I just want to use what I have.
I find it dishonorable and a disgusting tactic by part of apple to sell a product for $500 that won't even let you take a dvd movie from your collection and enable you to put it on the ipod. I agree there does not seem to be an easy solution to the problem (I've tried other video app solutions which all fail) however I dont see apple making any real efforts and or documenting the issue.
its like when I first bought my 1g ipod and the battery failed after 1 month, it went from 8 hours of use down to 30min and when I called apple for help they said I had to send it in to be replaced for the price of a new one!!!!! and that is a very real fact!!! So now it sound like I should return my ipod, and buy a new ipod thru some website which will preload it with dvd movies. please, gimme a break. if they can do it then why not just document the process to do this and make the software available for owener of 5g ipods so they can in fact put video on their ipod.
now I have a 5g ipod, battery seems fine thus far but there really is no way to put the video one has collected on it, none what so ever and apples solution is buy their software which fails to work too!!!!
for some reason every aplication I've tried seems to hang when it gets to the end of the movie or its some other problem that leads to a dead end.