Very upset that there is no way to make a billing arrangement either online or phone

takes forever.  i work two jobs and i dont have time to pend on hold for forever.  i held 3 different times today for better than 10 minutes.  customer service either needs to employ more people for customer volume, both phone and live chat, or get out of the business.

Try calling Verizon Financial Services.
800-528-7594
866-266-1445
Mon - Fri:  7 am - 9 pm ET
Sat:  8 am - 5 pm ET
Sun:  closed

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