Very Urgent !!!! Windows Crashing when running a LabVIEW Program using Comact DAQ Chassis

I am  using a Compact DAQ Chassis with a AI and a DO Card. The chassis is connected to the USB post of the computer. ( There is no other device connected to the laptop.) When the program is running, WIndows crash and gives a stop error. This has happened several times. Please help.
Thanks.

Hi,
I have a few questions for you, so that we may better troubleshoot your issue.
1. Are you able to view the device in MAX and communicate with it?
2. Could you attach a screen shot of the error you are receiving?
3. Have you been able to use this cDAQ chassis without the modules in it? Do you see the same behavior?
4. Have you tried using this chassis with another laptop? Do you see the same behavior?
If you would like to speak with an Applications Engineer directly, please visit ni.com/ask and create a service request.
Amanda Howard
Americas Services and Support Recruiting Manager
National Instruments

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