VERY VERY poor Signal in the 75140 area

We are having a very hard time with making calls and receiving.
Calls Drop after 2 rings, calls drop in middle of calls at random times, When Making calls you can punch the number to call and hit make call and its just silence but the counter is counting how long you've been on the call.
This is our only phone we have is cells, no house phone please fix asap.
CWM

almost been 7 days and no answers I would like to know.
Thanks
Personal information removed as required by the Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

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iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
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http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
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http://support.apple.com/kb/HT1695
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~~~~~~~~~~~~~~~
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Very poor speed and the poor customer service is w...

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welcome to the BT community forum where customers help customers and only BT employees are the forum mods
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Problem description:
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EtreCheck version: 2.0.11 (98)
Report generated 12 November 2014 23:55:47 GMT-3
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1920 x 1080
LCD TV spdisplays_1080p
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2 days 10:0:44
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (374.54 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
SIGMACHIP USB Keyboard
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 6
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.18) Support
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.18) Support
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.18) Support
[loaded] org.virtualbox.kext.VBoxUSB (4.3.18) Support
Startup Items: ℹ️
TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.teamviewer.teamviewer.plist Support
[running] com.teamviewer.teamviewer_desktop.plist Support
Launch Daemons: ℹ️
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.teamviewer.Helper.plist Support
[running] com.teamviewer.teamviewer_service.plist Support
[not loaded] org.virtualbox.startup.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[not loaded] org.virtualbox.vboxwebsrv.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 Support
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.0 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Tuxera NTFS Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      20% mds
      6% Google Chrome
      4% WindowServer
      1% hidd
      0% Dropbox
Top Processes by Memory: ℹ️
481 MB Coda 2
258 MB Google Chrome
189 MB softwareupdated
189 MB loginwindow
189 MB Finder
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5.71 GB Free RAM
7.22 GB Active RAM
2.63 GB Inactive RAM
1.62 GB Wired RAM
25.24 GB Page-ins
0 B Page-outs

If it has been slow since it came out of the box, it's probably defective. The warranty entitles you to complimentary phone support for the first 90 days of ownership.

Very poor service in the Docklands (Canary Wharf /...

Hi, This is my first post, firstly, i'd like to say, I have a degree in Computer Science, and over 10 years experience in the Internet, Networking and Software Development. So i'm not looking for answers like "turn it off and on again" or "there are many factors that can affect the speed of your line..." etc... Sorry if this sounds a bit harsh but I just want a good response.
So, here comes my rant...
I am connected to the Poplar exchange, which is between 1 and 2 miles away worst case. The block of flats I live in is directly connected to the exchange without passing through a street cabinet.
Before signing up to BT I was aware of issues in the docklands with connectivity such as :
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- Lack of BT Infinity in many areas, and the fact that my building may not get it for a while (due to a limitation on no VDSL from direct-exchange connected lines currently?).
Therefor, I signed up with BT on the Option 3 package... Hoping that, due to their reputation and likely superior infrastructure, they would not be too-oversubscribed and would constantly improve their bandwidth offering at the exchange as the number of connected lines increased.... Maybe I was wrong.
I sync at around 3mb which is what I kind of expected... this is due to bad line stats... which could be down to a million things... I don't mind 3mb, its just about good enough for iPlayer, emails, etc etc.
However... even though i'm synced at 3mb, I seem to only be able to reach a max of around 0.3mb of throughput most of the time... i've tried opening multiple connections to multiple servers over multiple protocols simultaneously to get around any shaping etc... but this has no great effect on the speed... which would lead me to believe there just isn't enough bandwidth available on the backbone...
Somethings (albeit very rarely) however, I am able to acheive the profile of the synced speed. As I say... this is kinda rare.
To add insult to injury, i'm typing this email using 3g "broadband" as my BT line was too slow at loading the rich text editor used to make this post... I'm also staring at the Data Center, 30 meters away, that holds servers I own and each with over a gbit of connectivity, the irony.
So a few questions...:
1. Is BT planning to increase the bandwidth allocated on their oversubscribed exchange? So that, users in this area can actually acheive near to their sync speed?
2. Is BT planning to improve things end to end so that my line stats improve to close to what they should be, given the distance from the exchange etc.
3. The one i'd really like an answer on: Is BT infinity actually going to happen for me? the exchange is enabled... No one can give a real answer on this.. and I'd like one as a customer, even a "YES it will happen within a year" will be fine. If not.. are there any planned alternatives in the near (1 year or less) future?
4. I heard there are many people experiencing the same, sync doesn't match anywhere near real-life throughput issue... any action to be taken on this BT?
Please BT could you handle this query properly and not just give me a text-book answer as thats really not what i'm looking for.

Hi This is a customer to customer self help forum for BT retail products and services the only BT presence her are the Forum moderators posts made here do not go to BT
As you questions relate to the network NO one here can assist you as Network infrastructure is the Responsibility of OPENREACH and BT Wholesale both of whom are not customer facing services they only deal with service providers
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

VERY poor signal strength

I'm lucky if I get one bar at home, often getting the connection lost message every few minutes. We have another iphone in the household though that is absolutely fine.
Is this something that is supposed to improve after a couple of days (I did transfer my number from an old provider, and I still keep getting texts saying "We haven't set picture messaging up yet"), or could something be wrong with the phone?

Re picture messaging: I believe that's coupled to MMS which AT&T does not yet support. Should not be related to signal strength.
Re signal strength: I'd try a full reset (hold down the Home button below the screen and the power button at the top simultaneously). You might also try cycling Wi-Fi and 3G on and off in the Settings: I've seen my signal low and jump back to normal after changing such settings.
If anything my phone signals at home are better (consistently full bars) than they were with the 2G model. And 3G tests out as about 8x faster than EDGE, but substantially slower than Wi-Fi, here.
Phil

Very poor signal at home

Is there anything that can be done to in prove my signal. At my house I get maybe two bars on 3g, inside one if I'm lucky. But at my mailbox I get almost five bar on 4g. It's only a half mile in distance. I really need better signal as my phone is the only Internet option that is available.

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VERY VERY poor Signal in the 75140 area

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