Very very slow charging

Hi
It is about 1 months that I bought my xperia z2 mobile and I was so happy with that. But today when I wanted to charge the phone, it lasted about 3 hours to reach to 23%!! It used to take this amount of time for full charging. I used wall charger and also pc charging.
Can any software problem lead to this issue? What if there is a problem with the phone? can it get fixed?

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
If I understand you correctly, you charged the phone for 3 hours and it only reached 23%? Are you charging the phone with a Sony original charger? You can also check the battery usage via Settings > Power management > Battery usage, to see if there are any function that drags a lot of battery. 
 - Official Sony Xperia Support Staff
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