VERY VERY slow to sync!!!

Hi I am not sure whether this is the most efficient way to summit my problem but hope you guys can find me the solution.
I brought Itouch early last month but was unable to install and use the itouch probably. The sync function is so slow that eg. It took me the whole day till now (21:36 hk time) to sync my contacts from outlook to the itouch! And this was not the first time I'd experienced this situation.
When I finally sync the contacts, again, the search function was so low. It took like 10seconds to type a character in the search bar and had to wait another 10 seconds to type the others.
You may advice me to reset my itouch and software, but I tried to reset my itouch and restored to software of itune before many times and same thing repeated again and again!
I have to say, after experienced all these, thought the itouch seems to be a fantastic device but the software and user friendliness are disappointing and much backward then other PDA/smart phone type of devices. Can you develop some more user-friendly software for business people who only need is manage contacts, reading files and connecting online? What I need is software that I can direct transfer my staff from the computer to itouch, it just took ages to do this using itune! The games are good but they are only complementary.
Secondly, I just brought software--abgrougs, which was supposed to be helping me to categorize my contact and let me search my contacts by company name, but I was unable to do that. Can you advice the solution?
Million thanks.

Same problem here. I spend a week thinking iTunes was locked up, killing it, and insanely doing it over and over again.
Is there some process we can collectively get Apple to look at this? I have spoken to support 3 times, and visited the Geniuses at the store, and while they all seem to want to help, they continue to give me the same bad advice, over and over... reinstall itunes, restore your phone.
I suspect this problem will just magically go away in the next itunes release, but I'd really like someone just once to tell me, hey there was a problem, we know what it was and we fixed it. Here's the details...

Similar Messages

Exchange 2013 CU5 , Exchange Power Shell very very very slow reasponse when using get command.

Exchange 2013 CU5 , Exchange Power Shell very very very slow reasponse when using get command.
First my organize has Exchange on 2 site like
site A (internet facing) : 2CAS 2 MB all are Services pack1
site B (DR Site , no user active on this site) : 2CAS 2MB all are Services pack 1
so today I upgrade Exchange 2013 from SP1 to CU5 start on "site B" and I found this issue and the details is....
When I open EMS on any CU5 for query something (like get-mailboxdatabasecopystatus) the response return very slow and some query will not return at all (like get-owavirtualdirectory).
But If I using EMS on SP1. Everything is ok then I try to use EMS on SP1 connect to CU5 and try to query something. the result is
some query command cannot return for any result that are server on siteB (just some query command)
Problem
EMS on CU5 return very slow result.
EMS on SP1 still ok.
Does anyone face this problem before for CU5??? Please help me figure this out. Thank you
reply from Social.technet

Hi,
Have you used the above cmdlets to check your Exchange server health?
"all other command that I ran on EMS didn't logged on event viewer.", my environment is the same with you. I use Exchange 2013, only errors will be displayed in MSExchange Management. Actually, it is not related to slow EMS response.
Hope it helps.
Best regards,
Amy Wang
TechNet Community Support

Since updating my iPad 2 to ios8, it safari has been slow and crashing and some of the apps acting wierd. The password app doesn't work at all so had to find another way of retrieving all my passwords. Very very dissapointing

Since updating my iPad 2 to ios8, it safari has been slow and crashing and some of the apps acting wierd. The password app doesn't work at all so had to find another way of retrieving all my passwords. Very very dissapointing. It appears from these forums that a lot of people are having the same problems wit this latest update.

Hi erastyle,
Actually the Licensing information for the package is missing hence it is not launching any applications. You need to Reserialize the products using APTEE which you can find it on the Machine where you have created the package. If you dont have the access to that Machine then please download and install Creative Cloud Packager and it will download APTEE in the below mentioned location.
Windows:
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities
Once downloaded please follow this KB article to use the Tool.
http://helpx.adobe.com/creative-cloud/packager/provisioning-toolkit-enterprise.html
Please let us know if it helps.
Regards,
Abhijit

My macbook pro is running very slow and very very hot

hi everyone I have a 13 inch mid 2012 MacBook pro,
it is running very very slow and extremely hot, I downloaded a program called smc fan control and it is reading the internal temperature of my computer as 80 degrees Celsius. I was looking on the forums and saw that I should run an apple hardware test. which I have done and it is coming up with Error 4/MOT/4/40000002: EXHAUST-2003
what does this mean? is it something to do with my fan?
also there is a very strange clicking noise when I lift the mac up or if its on its side and sometimes it just randomly freezes, the computer does not respond and then it restarts.
what do I do?
please help!

" the fan didn't seem congested with dust, at least not enough to cause any malfunction."
The lint and crap builds up in the heat exchanger radiator. It's the grilled thing at the output of the fan.
https://www.ifixit.com/Guide/MacBook+Pro+13-Inch+Unibody+Mid+2012+Fan+Replacemen t/10367
Look at step 6. It's that grilled thing at the top of the fan. If you remove the fan that radiator is probably clogged with lint. Brush it all away and if possible blow out the fan with compressed air. Make sure the fan turns freely and doesn't feel stiff.
http://s291.photobucket.com/user/spudnuty/media/13%20inch%20MacBook%20Core%202%2 05-2007%20dirty%20rainstrm/MacBookHeatsinkinlet.jpg.html?filters[user]=68196367& filters[recent]=1&sort=1&o=21
This isn't a MBP radiator but the problem will look like this.

TS1398 since i have updated the latest software i am facing problem using wifi which is very very slow most of the time or wont connect at all was that update supposed to be for better or worse

is apple product going down hill it seems their updates are creating a lot of problem now the wifi connection is really ******* me off it doesnt connect or even if it does its very very slow i used to love using iphone but i think its time to move on to something else they have taken everyone for granted

Welcome to Apple Discussions, Mark.
I've never come across your first problem on any of the Apple notebooks I currently own (or have owned in the past). Then again, perhaps I'm not looking close enough.
Have you compared it with any other 12" PowerBook? If not, perhaps you might be able to try that at a local store with units on display.
Otherwise you might want to give AppleCare a call. Alternatively, if you have an Apple Store or Apple Authorised Service Provider near you (I don't know where you are located) then you can take it in to be checked.
As for your second problem (uneven illumination), that has been known to afflict other notebooks. My own 15" PB has had its screen replaced on two occasions because of this. Depending on the severity, you might be able to get it replaced. Mine became so bad that the screen was effectively unusable.
To be honest, here in the UK, I would actually try for a replacement PowerBook - if the problems were severe enough and also because your PB is still very new. However the consumer laws in your country (wherever that may be) might be very different to mine.

Firefox (3.6.10) is very sluggish/slow and hangs up

All of a sudden Firefox (3.6.10) is very sluggish/slow and hangs up
I've been using Firefox (very actively) for over a year now and all of a sudden (yesterday) it began to act very sluggishly. On sites I have always visited frequently it hangs up for periods of 15-90 seconds or more, won't scroll down, won't open hot links, slowly opens new tabs ...
I rebooted my PC (multiple times), powered down my modem and router, ran a Norton disk optimization - essentially making sure it was not an outside factor effecting Firefox's performance. (Note: I am using a cable connection.)
I then ran a side by side speed comparison with Internet explorer (on my 2nd monitor) going to the same web sites, and IE had no problems/hang-ups.
FYI I only have a couple of add ins/extensions (Java, Microsoft Framework, Norton, No Squint, & RealPlayer) and none of those are new within the past few weeks at least.
Any ideas on what could be causing this? How to fix? (As I much prefer Firefox to any Microsoft product.)
Thanks.

Yes, FF gets sluggish from time to time. Sorry but it's the fact! FF also cannot render some websites properly (especially v3.6.10). I'm a big fan of all Mozilla software but FF 3.6.10 makes me very disappointed.

Very very slow to download gmail in mail APP iPad

As I wrote in the title, in the last days, from when I updated iOS 7.04, I've some problem with the mail app in iPad 3rd gen.
With the account gmail: it's very very very slow to download the emails.
First of all, I reset the iPad, but nothing.
So, I deleted the gmail account and set up it again... but nothing.
So, what's the problem: Gmail? Mail APP in iOS 7.04? Both? And how can I resolved it?
Thank you very much for yours replay. Best regards.
Fabio Panzeri

As I wrote in the title, in the last days, from when I updated iOS 7.04, I've some problem with the mail app in iPad 3rd gen.
With the account gmail: it's very very very slow to download the emails.
First of all, I reset the iPad, but nothing.
So, I deleted the gmail account and set up it again... but nothing.
So, what's the problem: Gmail? Mail APP in iOS 7.04? Both? And how can I resolved it?
Thank you very much for yours replay. Best regards.
Fabio Panzeri

My BlackBerry Messenger is very very slow. I am not rece...

My BlackBerry Messenger is very very slow. I am not receiving the messages in a timely fashion.

Do you mean your iPhone got wet in the rain? If so, turn it off, put it in a plastic bag with some uncooked rice and let it dry out for several days (minimum). You might want to change the rice out every day too, especially if you notice it swelling (from moisture coming out of the phone).
Continue to use it and you risk further harm from continued water damage. If it does not work after drying out, then you can take it to Apple and pay for an out of warranty exchange (water damage voids the warranty, so you would have to pay the replacement fee).

The query is performing very very slow, can any one please help me tue this

SELECT h.ROWID row_id, e.preparer_user_id
FROM arsarc.ars_sv_reconciliation e,
arsarc.ars_sv_reconciliation_accts a,
arsarc.ars_sv_acct_status_history h
WHERE e.rec_id = :b1
AND e.rec_id = a.rec_id
AND e.ledger_id = h.ledger_id
AND a.ccid = h.ccid
AND e.preparer_user_id <> h.preparer_user_id
AND h.fiscal_year + h.fiscal_period >= e.fiscal_year + e.fiscal_period
PLAN_TABLE_OUTPUT
Plan hash value: 2851427911
| Id | Operation                     | Name                           | Rows | Bytes | Cost (%CPU)| Time     |
|   0 | SELECT STATEMENT              |                                |    60 | 7740 | 6282 (11)| 00:00:08 |
|* 1 | HASH JOIN                    |                                |    60 | 7740 | 6282 (11)| 00:00:08 |
|* 2 |   INDEX RANGE SCAN            | PK_RECONCILIATION_ACCTS        |   104 | 4160 |     3   (0)| 00:00:01 |
|   3 |   NESTED LOOPS                |                                |   178K|    15M| 6243 (10)| 00:00:08 |
|   4 |    TABLE ACCESS BY INDEX ROWID| ARS_SV_RECONCILIATION          |     1 |    23 |     2   (0)| 00:00:01 |
|* 5 |     INDEX UNIQUE SCAN         | PK_ARS_SV_RECONCILIATION       |     1 |       |     1   (0)| 00:00:01 |
PLAN_TABLE_OUTPUT
|* 6 |    TABLE ACCESS BY INDEX ROWID| ARS_SV_ACCT_STATUS_HISTORY     |   178K|    11M| 6241 (10)| 00:00:08 |
|* 7 |     INDEX RANGE SCAN          | ARS_SV_ACCT_STATUS_HISTORY$LPY | 62094 |       | 5243 (11)| 00:00:07 |
Predicate Information (identified by operation id):
   1 - access("A"."CCID"="H"."CCID")
   2 - access("A"."REC_ID"=TO_NUMBER(:B1))
   5 - access("E"."REC_ID"=TO_NUMBER(:B1))
   6 - filter("E"."PREPARER_USER_ID"<>"H"."PREPARER_USER_ID")
PLAN_TABLE_OUTPUT
   7 - access("E"."LEDGER_ID"="H"."LEDGER_ID")
       filter("H"."FISCAL_YEAR"+"H"."FISCAL_PERIOD">="E"."FISCAL_YEAR"+"E"."FISCAL_PERIOD")

Hi,
the plan isn't showing any problem (the cost isn't high) so it's not possible to use it to troublehshoot the query. Please provide more information: 4-digit Oracle version, and depending on the version, either SQL real-time monitor report or dbms_xplan output with rowsource stats (option "iostats last" after running your sql with ALTER SESSION SET STATISTICS_LEVEL = ALL).
Also, when reporting a performance problem it would be wise to avoid expressions like "very, very slow" replacing them with something more useful like "my query is taking 2.5 hours to retrieve 30k rows".
Best regards,
Nikolay

Reasons why CS6 is running very very slow?

I have InDesign CS6 and the program is running extremely slow. I have googled and tried all troublshooting options but still cannot even highlight a sentence without it taking 30 seconds. Just going from one document to the next takes a very very long time. Besides for turning preflight off and other tricks is there anything else I can do to fix this problem?

Are you working documents from an older version of Indesign? I found that even though the document is "converted" Indesign CC has major problems with any older version's files.
I had to convert all my old files by copying masters and pages to a new, blank indesign cc document. All the speed issues went away.
Unfortunately, even though you can open the file, I don't feel it's compatible because you can't really work at that speed and still be profitable.
But hope that helps...

G5 Dual - DVD Reader has gone very very slow after Leopard

After 1 Migrate install and 1 clean install, I notice that reinstalling apps is taking 4/5 times as long as they should it's as if my DVD Reader has gone very very slow. I thought at first it was the migration that had caused FCPS2 to reinstall slow.
(Sony DVD RW AW-G170A 4 months old) on G5 Dual 2's)
FCPS2 wanted 19-hrs to install, I waited 6 hrs and then gave up. Luckily or unluckily as the case may be I used the time install Leo on my other Macs.
In the end I have installed Apps over the Firewire network connected to my other G5 Dual with the stock DVD drive, they are installing fast now.

Some more info about my setup:
*Simultaneous Dual band AEBS:*
Radio Mode: 802.11n only (5 GHz) - 802.11b/g
Radio Channel Selection: Manual - 161 (5GHz), 6(2.4GHz)
*Airport Express:*
Wireless mode: Extend a wireless network
Allow wireless clients checked under the name of the network (same as for AEBS).
Both are WPA/WPA2 Personal security. And both the routers were upgraded to 7.4.2 firmware this morning with the hope that it will help.
*N Devices (both working fine):*
Apple TV 40GB
2009 Model Mac Mini upgraded to Snow Leopard - working perfectly.
*G Devices:*
Thinkpad running WinXP
Dell Laptop running WinXP
Acer Netbook running WinXP
iPod Touch
iPhone 3G
Linksys webcam
_All of the above are working fine_.
+2008 model Mac mini -+ upgrade to Snow Leopard shows extremely slow wifi connection that it is unusable. It takes 20min to load apple homepage. When I boot from the clone of my Leopard lying on my external drive, it works perfectly.
I compared the settings between all the tabs of Network-->Airport-->Advanced and they are identical between Snow Leopard and Leopard mode except that SL doesn't have the "Apple Talk" tab.
Appreciate any help to debug this.

Please help, my Macbook Pro running very very slow...virus?

Hi all, my macbook pro is running very very slow, report and spec list as follow, thanks!
MBP 500GB : 2.4ghz Intel core i5 / 4gb DDR3 / OS10.9.5
report from Disk Utility:
Permissions differ on “System/Library/CoreServices/Feedback Assistant.app”; should be drwxr-xr-x ; they are lrwxr-xr-x .Repaired “System/Library/CoreServices/Feedback Assistant.app”Warning: SUID file “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent” has been modified and will not be repaired.Permissions differ on “Applications/Safari.app/Contents/Resources/Safari.help/Contents/Resources/inde x.html”; should be lrwxr-xr-x ; they are -rwxr-xr-x .Repaired “Applications/Safari.app/Contents/Resources/Safari.help/Contents/Resources/inde x.html”
thank you very much

Yes! Here it goes, many many thanks!
EtreCheck version: 2.1.8 (121)
Report generated 18 March, 2015 4:34:51 pm HKT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Late 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,1
    1 2.4 GHz Intel Core i5 CPU: 2-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 68
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 384 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.9.5 (13F1066) - Time since boot: 0:42:55
Disk Information: ℹ️
    TOSHIBA MK5065GSXF disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        MBP 500GB HD (disk0s2) / [Startup]: 499.25 GB (11.17 GB free) (Low!)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Configuration files: ℹ️
    /etc/hosts - Count: 15
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /System/Library/Extensions
    [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]
    [not loaded]    com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) [Click for support]
    [not loaded]    com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) [Click for support]
        /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
    [not loaded]    com.roxio.TDIXController (2.0) [Click for support]
Startup Items: ℹ️
    HW_CreateNetwork: Path: /Library/StartupItems/HW_CreateNetwork
    HWPortDetect_driver: Path: /Library/StartupItems/HWPortDetect_driver
    PenTabletDriver: Path: /Library/StartupItems/PenTabletDriver
    Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [running]    com.brother.LOGINserver.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [running]    com.wdc.raidmanagerstatusmenu.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [not loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [running]    com.iobit.AMCDaemon.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [running]    com.wdc.WDRAIDDriveService.plist [Click for support]
    [loaded]    com.westerndigital.WD-Drive-Manager-Installer.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [running]    com.iobit.MacBoosterMini.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    PenTabletDriver    Application (/Library/StartupItems/PenTabletDriver/PenTabletDriver.app)
    Launch Nikon Message Center 2    Application (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)
Internet Plug-ins: ℹ️
    Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    Default Browser: Version: 537 - SDK 10.9
    AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
    AdobePDFViewer: Version: 10.1.13 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
    Silverlight: Version: 4.1.10329.0 [Click for support]
    iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
    RealPlayer Plugin: Version: Unknown [Click for support]
    WangwangPlugin: Version: 1.4 - SDK 10.9 [Click for support]
Safari Extensions: ℹ️
    Searchme [Adware! - Remove]
    Slick Savings [Adware! - Remove]
    Amazon Shopping Assistant [Adware! - Remove]
    Ebay Shopping Assistant [Adware! - Remove]
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Flip4Mac WMV [Click for support]
    Java [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: NO - Auto backup turned off
    Volumes being backed up:
        MBP 500GB HD: Disk size: 499.25 GB Disk used: 488.08 GB
    Destinations:
        LaCie [Local]
        Total size: 500.11 GB
        Total number of backups: 2
        Oldest backup: 2013-11-19 08:37:51 +0000
        Last backup: 2013-11-19 08:37:51 +0000
        Size of backup disk: Too small
            Backup size 500.11 GB < (Disk used 488.08 GB X 3)
        Lacie 2T [Local]
        Total size: 2.00 TB
        Total number of backups: 13
        Oldest backup: 2013-12-30 05:35:56 +0000
        Last backup: 2014-07-29 10:04:45 +0000
        Size of backup disk: Excellent
            Backup size 2.00 TB > (Disk size 499.25 GB X 3)
Top Processes by CPU: ℹ️
         7%    WindowServer
         2%    com.apple.preference.network.remoteservice
         1%    Skype
         1%    AppleSpell
         0%    SystemUIServer
Top Processes by Memory: ℹ️
    154 MB    com.apple.WebKit.WebContent
    116 MB    installd
    116 MB    Skype
    112 MB    com.apple.IconServicesAgent
    107 MB    Stickies
Virtual Memory Information: ℹ️
    939 MB    Free RAM
    1.74 GB    Active RAM
    537 MB    Inactive RAM
    1.08 GB    Wired RAM
    488 MB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Mar 18, 2015, 03:43:02 PM    Self test - passed

After I updated to ios7, my keyboard touchscreen is very very slow. How can I fix this

After I updated to the ne ios7, my keypad touchscreen is very very slow. Any suggestions on how to fix this?

Try the following:
*Typing lag iOS 7*
Settings>General>Reset>Reset all settings. This should improve the typing responsiveness
*Note:* Settings, preferences, network settings, etc will be reset. *NO data or media will be lost*
and/or
Settings>iCloud>Documents and Data (turn it OFF)

Very very slow broadband , someone please help

Hi have come here as a last resort , i have been a bt internet/broadband user for over 10 years have had broadband for a long time , we often in our house have me playing games online on the pc , the kids have the xbox 360 and the mrs will have the ipad all hooked up at the same time with no problems ,
then friday the broadband dropped and we had a orange flashing light ,
it came back on about 5 mins later and ever since it is very very slow , i have tryed resteing and rebooting the router , it connects to the internet just fine but everything is running ar a snails pace , tryed calling them which is a nightmare trying to explaine to a call center guy , they told me to hang up for a line test and they would call me back and havnt bothered
i have done the line test online it it comes back as ok , we have noticed some nose on the phone line from today
can anyone please give me some advice?
here is btspeed check results:
FAQ
<script type="text/javascript"></script> Test1 comprises of Best Effort Test: -provides background information.
Download Speed
80 Kbps
0 Kbps
250 Kbps
Max Achievable Speed
Download speedachieved during the test was - 80 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :160 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps
If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
Your test has completed please close this window to exit the performance tester.
Please visit FAQ section if you are unable To understand the test results.
http://speedtest.net/result/1379380863.png

have phoned them 4 times now (2 times on 151) and they ensure me they have tested the line and i have no fault , they set up remote asstent and the guy did a soft restart of my hub which seemed to work , he then tryed to get me a better d/l speed but it whet back to a poor one again , so he again did a soft restart and i now get this:
ADSL line status
Connection Information
Line state
Connected <script type="text/javascript"></script>
Connection time
0 days, 00:40:50
Downstream
352 Kbps
Upstream
448 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.1 Annex A
Latency type
Interleaved
Noise margin (Down/Up)
11.4 dB / 21.0 dB
Line attenuation (Down/Up)
21.4 dB / 12.0 dB
Output power (Down/Up)
1.0 dBm / 1.5 dBm
the downstream and upstream numbers are both better but it has made no differnace, every page i go to takes ages to load (if they load at all) and the ipad wont load at all , this is now getting silly i have wasted around 6 hrs of my time tonight trying to fix this and now just feel like canceling and ordering from eleswhere as i know the messing i will have to go through in the morning to explaine this from the start to a new call center worker all over again
i was led to belive that bt staff would help me if i posted here hence why i did so but even this is looking like a total waste of my time , (no dissrepect to you imjolly for your help)

MacBook Pro (13-inch, Mid 2010) VERY VERY VERY Slow

Hi Folks,
First, let me start to say I am an IT Professional by trade and know a thing or two about fixing PC/Macs, but this one is stumping me. A friend has a 13-inch Mid 2010 MacBook Pro that started to run very very very slow. I figured it was just a bad mechanical drive and figured swapping it out with a new SSD would be the fix. Well, that didn't work and I couldn't even partition the new drive. I figured maybe I had a DOA drive, so I connected the new drive via a SATA to USB adapter to another Mac and a PC and it runs great. I researched the error I got during formating and it was recommended to replace the SATA flex cable. The part took about a week to arrive, so the battery fully died. I couldn't get the Mac wouldn't power up after replacing the SATA cable and I didn't get a charge light either. I figured OK, maybe I have a bad power cord, so I tried another and didn't work either. I can only get it to power up with a 85w charger, but it doesn't seem the battery is charing either. OK, so we have power but it's acting weird... and now I could format the drive. Thought that was it and I could call this one done. I thought the install was running very slow (maybe 15 minutes to preload all the setup files) but I still let the setup routine run over night. Woke up the next day and the setup was still running! I am running out of ideas what is going on with this MacBook Pro. Any ideas??

jmkalfut,
I have the same model MacBook Pro as your friend. Regarding the speed of the setup, one possibility is that the new internal SATA cable is also faulty. What I don’t understand is the logic in this part of your post:
The part took about a week to arrive, so the battery fully died.
Why would the time it took to deliver the new internal SATA cable be the cause of its battery fully dying? Since you’re currently able to get the MacBook Pro to run by using a 85 W charger, what information is shown about the battery in System Information when it’s running? Perhaps its battery needs to be replaced? Have you tried using a different 60 W charger, to see if the original charger needs to be replaced?

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