Very weird behaviour by 8900

A few hours ago, every single button on my 6 month old Curve 8900 stopped working ( except for the trackball) - I could move the trackball, bu pushing it failed to register anything with the phone. All the qwert keys didn't work, nor the vol, lock button etc etc. The phone was connection to the network - I received calls, and text but coulnd't answer calls, nor read tetxs.  I took the battery out 8 or 9 times, each time waiting for phone to re start, verify secuirty software etc etc and re start, but still same problem. I plug my phone into the charged and that seems to have alleviated some of the problems- most of the keys now work.
BUT  the "b"  when using sms or bbm now seems to be recognised a "b" followed by carriage return and line feed. The "del" button doesn't work for one brief push- I have to hold it down for it to delete anything.
the "p" buttons registers as "xp"   as does the "x" key.
the "w" button automatically capitalises.
the "$" key ( changed under prefs to "£" doesn't work at all.
I have not dropped the phone.
There's no liquid or food spills on it.
i haven't downloaded any software in weeks.
I have again taken out battery a few times, and tried all of above with charger connected and un connected.
Does anyone have any ideas?
tia
Wayno
Solved!
Go to Solution.

Wayno, you took a shower this morning? The BlackBerry laying on the bathroom counter, and the bathroom was steamy?
It sounds like what I have seen multiple times on a device with moisture damage.
Even sitting on a bathroom counter during a hot steamy shower or bath can cause keyboard and trackball problems UNTIL properly dried out.
It really is more common than you think.
1. Remove the battery immediately!! Do not attempt to turn on your BlackBerry.
2. Let the device dry in a warm, dry place for 3 to 5 days* (see below)
3. DO NOT "check it each day" by placing the battery in. Leave it be to dry completely. This takes time. Replacing the battery to check it can only damage it more (moisture + electrical current = disaster).
3. If the device is warm after the drying period, allow it to cool to room temperature before placing the battery back in.
*Suggestions on drying your BlackBerry in a warm place (open, with the battery out):
Place the BB in a container of dry UNcooked rice, and then you might also place it in any of the locations mentioned below.
On top of any dry heat emitting electronic component: TV cabinet or CRT, LCD, cable TV/Satellite converter box or plasma monitor
On the dashboard of your car on a sunny day
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

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