Verzion ads in Verizon e-mail account

Does anyone know how to block verizon ads for various products without stopping basic important stuff like bills? I'm not interested in new products; just want the basic services I pay for. Any notions out there?

Hello,
If you are referring to the ads at the bottom of the screen, there is a "+" and a "-" that you can click on to not see the bar at the end. Also the different blocks you can click on "hide" to not show the advertisements.
Shamika_Vz
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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Unable to update apps since I have closed my Verizon e-mail account. The old ID address pops up and I can not do updates. I can not use the old password since the account is closed. I have a new ID and password on my laptop but not for my I phone.

My Verizon e-mail account is closed and I can not access the needed updates for my I phone apps. Even if I knew the password I would have to access the old e-mail account which I can not do. I have an ID and password for my new laptop but not for my I phone which is under a Verizon service contract....ugh!!! Thanks

kenfromsouth jordan wrote:
My Verizon e-mail account is closed and I can not access the needed updates for my I phone apps. Even if I knew the password I would have to access the old e-mail account which I can not do.
You don't need to access the email account.
Use the link provided by robdrage to update your old AppleID.

Tried setting up my verizon e-mail account on iPod Touch, 4th generation. Am able to send out e-mail messages but none of my e-mails on my Mac show up in the inbox. Just get the "Checking for Mail" endlessly.

Tried setting up my verizon e-mail account on iPod Touch, 4th generation. Am able to send out e-mail messages but none of my e-mails on my Mac show up in the inbox. Just get the "Checking for Mail" endlessly.

On the iOS array of devices, you need to make sure all of the settings are right. I have found an official Verizon webpage for setting it up on Apple devices right here:
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=39930
Hope this helped!

Won't connect to my Verizon e-mail account.

I downloaded firefox. When I went to my verizon e-mail account it wouldn't open. It just keep cycling the page like it was trying to connect but never did. I removed firefox. Is there a fix to this? Does verizon recognize firefox?

Hello  ,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
<b>WARNING:</b>Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be easily recovered unless they have been backed up to an external device!</u> See [[Back up and restore information in Firefox profiles]]. 
Yes its recognise Firefox nicely...
Please report back to say if this helped you!
Thank you.

Non-Verizon e-mail account

Does anyone know if I can keep my non-Verizon e-mail accounts when I get a FIOS connection? The reason I ask is I previously had a Verizon DSL account and I could not use my e-mail account with a seperate ISP. Is this scenario possible with a FIOS Internet account?

Justin wrote:
prisaz wrote:
On residential accounts Verizon blocks port 25 on all but their SMTP server, on the Verizon network. You would need to route your mail through outgoing.verizon.net. It is the only way to send residential outbound mail, unless you use a webmail account. I have been using Outlook Connector with MAPI connecting to my msn account, but suspect it would work with other web based email accounts.
I have seen this stated many times, but I have had no trouble sending emails using an sbcgobal server for the last two years while using my FiOS connection. I have AT&T DSL service at a lake house and I have that account defined in my Outlook Express with the SMTP server specified as smtp.sbcglobal.yahoo.com, using Port 25. I don't use that account for sending very often when I am on FiOS, but I just did another test and and the email went just fine (I sent it to one of my Verizon email accounts and received it just fine, and looking at the source of the email it clearly shows it came from the AT&T server). I also do the reverse, send from my FiOS email account using OE while connected via AT&T (I did have trouble in the beginning because they were blocking Port 25, but a short phone call to their tech support fixed that problem).
I don't know whether Verizon only blocks port 25 in certain areas of the country, or perhaps have removed the block completely, but it most certainly works ok for me.
Justin
Verizon FiOS TV, Internet, and phone
QIP6416, IMG 1.6.2, Build 08.58
Keller, TX 76248
Cool. I'll have to try it.

Cannot add my Verizon e-mail account to iPhone 4s.

I've searched everywhere and just can't figure this out. I go to the settings in my iPhone 4s iOS7 and add a new Mail account. I fill everything out with my Verizon email info and I get an error "the username or password for pop.verizon.net is incorrect".
Obviously the username or password IS correct because I can access my email on my computer but when I try and make a new mail account on my phone, this error always pops up. What am I doing wrong?

There is a pop outage. It should be over this evening. Try it later.

What passwords will a Verizon e-mail account accept?

I'm a new FiOS Internet customer and I saw that e-mail passwords have to be at least 6 characters, including one letter and one number. OK, so I can't use the password I used on my old account.
But when I chose a password composed of an English word plus two numbers it was rejected as too easy to guess.
Then I chose one composed of a foreign word plus numbers. It, too, was rejected for the same reason!
(At this point I want to mention that I once saw network correspondent John Roberts at a computer equipped with a password-cracking program and it guessed his password in a few seconds, and the password was "konnichi-wa" ("Good morning" in Japanese).
Still, my 2nd rejected choice should have been as unguessable as my final choice (which I won't hint at here)
Solved!
Go to Solution.

This is from Verizon's Help page:
Password change tips
Your password should be case-sensitive.
Use a combination of at least six numbers and letters.
Don't use your user name in any form (e.g., spelled backwards or with a number added to the beginning or end).
Avoid using a single word, from any language, with a number added to the beginning or end.
Your password cannot include such characters as /, #, *, or a blank space.
Please allow up to one hour for your password change to take effect.
Also:
It cannot be too simple. (passw0rd, abc123, etc.) - These are FAR too easy to guess.
It cannot contain your username or your first or last name as they appear in Verizon's system. (This means that if Verizon has your name as J Smith instead of John Smith, then your password can't have a 'j' in it!)
Hope this helps! If I remember/stumble across any other rules I'll let you know.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Establishing E-mail Accounts

[Hope complaining about services is OK on this forum. Please note: sarcasm is just one of my talents.]
Great forum content. Too bad it can't be searched for more specific issues. For all I know, this question has been answered several times already.
My issue concerns establishing e-mail accounts and I'm pretty sure I got the wrong answer from Verizon's 'chat' support.
Per Verizon chat support; "mail sent to any Verizon e-mail account or sub-account will appear to come from, or go to the primary Verizon e-mail account". I don't think this is true as my daughter has 3 different 'verizon.net' e-mail accounts and I can send messages to any or all of them from my Hotmail (or any other) account. The messages arrive at separate mail boxes, and messages she sends appear to come from separate addresses.
VERY strange arrangement if what chat support says is true.
Second issue: Verizon has already established two e-mail accounts for me (?!?). One is based on my user name for 'My Verizon'. The other appears to have been generated by Verizon.net, but bears no resemblance to any other account identifiers. I'd like to establish my own accounts and feel as a mature adult that I might be able to handle it.
Maybe these guys to learn a few things about support from their sister company Verizon Wireless. That end of the business has had good support from the beginning. Started with their predecessor (Airtouch), and is ingrained in their culture.
Keep trying guys, you'll get it.

To answer your second question first; when the account was opened Verizon assigned an internal Verizon ID(i.e... res8s14c random ID but unique) this ID is the primary ID and it cannot be changed or modified, however you are allowed to create what is considered a "Verizon Email Alias" which allows you to create your own user name(depending on availability) and once it gets created it cannot be changed. The Verizon ID and the new user name are now linked and one in the same but with an alias.
Example: {edited for privacy}@verizon.net = [email protected]
Verizon ID Verizon User Name(Alias)
Technically if we were to send an email to any of these above, either one will reach the same email user. In the end Verizon creates a Verizon ID for internal purposes and the user creates a user name for external purposes, but they are both linked together.
Once the primary is registered or alias created you are allowed to create/modify/delete any sub-accounts under the primary account. I do have to agree that the messages do not go to the primary email address, each goes to their own address; maybe what the rep from the chat process was trying to say is that any sub account is linked to the primary; the statement "mail sent to any Verizon e-mail account or sub-account will appear to come from, or go to the primary Verizon e-mail account" most likely refers to sub-accounts being linked to the primary Verizon ID/user name and therefore allowing Verizon to track a sub-account to the main account of origin.

Verizon E-mail not working on Cell Phone

When accessing both of my Verizon e-mail accounts thru my Android cell phone, I get the following message, Couldn't sign in, The password for XXXXXX is incorrect. Please enter the correct password". My passwork works if I access my e-mail from my desk computer. To the best of my knowledge, this started around 01:00 today.
I called the 1-800 number and was told that some areas are experienceing sign in issues.
CAN SOMEONE AT VERIZON PLEASE EXPLAIN AND FIX TIHS?

Dear kpemc,
Good afternoon. Ensuring you are able to access email on your phone is very important. I am sorry to see that your having issues with signing into your email.
What make & model phone are you currently using? Have you tried accessing your email on a desktop computer using the same password? Are you able to access your email. If you are experiencing log in issue on a desktop, I would recommend to reach out to Verizon Fios.
Thank You,
MichelleS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

How do I set up my Mail account on a Verizon Ipad?

I have been trying for a week to set up my mail account. I have talked two hours to Verizon and two hours to Apple Care. Noone can help me. I can log in to Safari and then verizon.net and then my name and password but why can't this automatically be set up for my mail account from the Home Page/ Noone can help me and I am so frustrated!

This site was of no help to you at all? I sent you this link the other night.
https://www22.verizon.com/ForYourHome/VZRepair/vziha/Service.aspx?ihaweb=EmailSe tup
Have you tried the Verizon forum for help? Have you seen this?
http://forums.verizon.com/t5/Verizon-net-Email/How-to-set-up-Verizon-net-email-o n-the-Apple-iPad-iPhone-amp/td-p/267823/page/3
Describe exactly what you are doing in the settings so everyone will know what you have tried to this point.

How to I set up a verizon mail account in Apple mail?

How to I get up my verizon mail account in Apple mail on my MacBook Air and iMac?
It's set up an works on my iPhone and iPad, but even though I duplicate the setting (as far a I can tell),
it doesn't work. It keeps akiing me for the password, thought I set the exact same password that works on
my iPhone/iPad.
Thanks,
Hal

The following from Verizon support may help: https://www.verizon.com/support/residential/internet/fiosinternet/email/setup+an d+use/questionsone/85572.htm

I swiched to verizon DSL an I'm trying to set up a mail account.

I spent over a half hour with Verizon Technical Support and they can't figure out what is going on. As far as we can tell everythingis set p correctly but everytime I try to "Get Mail" I get this error message "The POP server “incoming.yahoo.verizon.net” rejected the password for user ..."
Does anybody know what gives?
Macintosh G4 Mac OS X (10.4.5)

Exactly what is your email address? Yahoo and Verizon are not connected as far as I know, so I don't quite understand a "yahoo account hosted by Verizon." If your email account is with Yahoo ([email protected]) then the account is hosted by Yahoo. If it's "[email protected]", then it's hosted by Verizon.
Yahoo has two types of mail accounts. The "free" account is web-access only; the paid account can be accessed by web or by regular email program.

Android Phone and Verizon-Yahoo Email account

I've had my Verizon-Yahoo email account as my default email on my Android phone for nearly
2 years. Suddenly, it does not sync with my actual email anymore and I cannot retrieve newly
sent email to me.
What happened?
I deleted my Verizon-Yahoo email account thinking I could readd it without issue and now it
won't add it. So, I am without my regular, most used email address on my mobile phone.
How do I fix this problem step by step and what happened in the first place.
If I canot retrieve my email there is no need for data. I need it for college classes and work,
as well as other business uses.
Can someone help me?
In addition, I have been receiving ALOT of SPAM on my regular Verizon-Yahoo email over the
past 6-12 months and I don't understand why. How do I fix that. I keep sending these adult ads
and other SPAM to the SPAM folders but it keeps coming back!! Is someone signing me up
for this stuff and how do i stop t from happening?
Thank you for your assistance in advance.
Blue.

Hi:
I experience the same problem when I downloaded systems updates on my Android Bionic phone, I was not able to sync my Verizon Yahoo email account. I went through the same steps and nothing worked, until one savvy Verizon Wireless IT support agent told me to download the Yahoo Mail App on to my phone and that solved my problem instantly. I logged in using my Verizon.net username and password and have been able to access my email with no problems ever since and have also updated my Yahoo Mail App and all works beautifully.
NYCityGirl

Cannot send mail from Iphone using Verizon e-mail

I just switched from Comcast to Verizon as my internet provider, and although I can receive my Verizon e-mail on my Iphone, I can not send e-mail. I get an error "can not send mail"
"The sender address was invalid". I have checked all the settings, and they are correct. I was able to send e-mail with the Comcast Iphone mail app, but I am unable to do so with Verizon. Can someone who is a Verizon customer and has an Iphone please shed some light on this issue?

Verizon, like most ISPs, does not allow off-network use of it's SMTP servers (you would be able to send email when connected to your home Wi-Fi network, for example). When using 3G, you can use AT&T's SMTP server - go to Settings > Mail, Contacts, Calendars > tap the account > SMTP > AT&T SMTP Server and toggle it to ON.

E Mail Account suspended, but everything else works

I moved from an upstairs apartment to a downstairs apartment, had my service transferred, currently have my normal cable service and internet working, however my e-mail account is suspended. I have called Verizon about 5 or six times and been transferred around between technical and billing, but nobody can fix my problem. I am very frustrated with all of this. Apparently, the prior tenant had never called Verizon to cancel their account, but Verizon contacted my Landlord who gave them the ok to disconnect, they hooked mine up but the new address still shows the old account holder on it. I was also told there is half a work order, the from address is filled out, but the to is not. I really don't get why they can't solve this issue. So far I have spent about 5 collective hours on the phone to no avail. Several times I have been told that I would be called back, once by a supervisor, other times by the technical person but nobody calls.....this is unbelievable!!!
HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

Verzion ads in Verizon e-mail account

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