VF0415, Video capture cuts off at 4 seconds

Installation went fine, and most other features seem to work just fine, but every attempt to capture a video gets cutoff at 4 seconds.The video plays back, but is always only 4 seconds long.
The timer is set to 'off' and video clip duration is not checked in the Advanced settings.
I am running an HP Pavilion with 166Gb of free disk space, running Windows Vista (64bit), 4 Gb of RAM.
Any ideas?

Hi All,
could you please help me in an very tricky situation. I bought a Creative cam which has following model number:
Creative Live!Cam Video IM Ultra (VF0415)
In the original package there was a CD with drivers and also the software package "Creative Live! Central Premium"
My problem now is that I lost the installation CD and after a new installation of windows on my pc I lost also the software data.
I only have the generic driver files from windows and can use the webcam but I can't use any additional features like Avatar, muvee creator, setting of brightness and zoom, voice shift of the microphone,....
These are all great functions of the Live! Central Premium package.
On the creative hompage there are a lot of files available but there is no software for the VF0415 and also no Live! Central Premium package for download available.
I have already contacted the creative support but they didn't wat to help me. I tried it many times but they told me to buy a complete new package with software AND new cam!?!? They can/will not send me the software seperately.
So now I'm really frustrated and don't know what to do and how to use the superior functions of the VF0415 anytime again.
Therefore I wanted to ask you if you can send me the "Creative Live! Central Premium" software package or only the software files from the CD via email.
The software package is not that big so I think file transfer via email should be possible.
You are my last hope.
Many Thanks for your help!
Kind regards
Wurgi

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