Vibrating instead of ringing

good evening everybody
i have a problem with my iphone 4s........
it is vibrate instead of ring when i have incoming call , message ,alarm
also music and video files have no sound
how i can fix this problem ????................help me plz
thancks in advance

Check the mute switch on the side of the phone to make sure it is not set to mute.
Check the sounds in Settings to make sure sounds are turned on.
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

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