Vibration and coming back to the start screen or b...

For a week my ph is behaving abnormally. When ever I am opening any app it is coming back to the start screen or Bing or listening feature is opening
I have Thrice hard reset my phone but still facing the prob. Pl help. And let me know if this is a hardware or software issue.

Hi, swarupshan.
For which phone model is this? When was the last time you updated the phone's software? Make sure that all of the system apps are updated. See this: http://nokia.ly/1jvpb7l. 
BTW, since you mentioned in your post that "I have Thrice hard reset my phone but still facing the prob". Did you go to the Settings > About > Reset your phone? Considering that you already did this, but it does not fix the issue.You can try recovering the phone's software using the Nokia Software Recovery Tool. If possible, make sure to make a backup as doing this will delete all the data that are saved on the phone. See this: http://nokia.ly/1g15S00.
Thanks. Have a nice day! 

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