Video Access Issue: Error 5062

Received "Video Access Issue: Error 5062" on all of my devices(Ipad, Iphone, Laptop). Wont let me sign in or stream anything. Struggling as it is a major outlet for my 8 yr old Autistic Son!! Please help ASAP! 

Been having the same issue for over a week. promised a return follow up call...NOTHING!

Similar Messages

  • FIOS TV Multi Room DVR Video On Demand errors

    I recently activated FIOS TV (already had FIOS Internet and Freedom phone) and received 5 STBs (1-QIP7216-1 DVR, two HD STBs a second HD DVR (QIP-6400 and a standard def STB) connected via COAX (MoCA) to an Actiontec Gen2 wireless router. Since the TV service install 1 month ago I have been on the phone with FIOS tech support at least a dozen times trying to resolve intermitent internet connectivity problems and most recently issues with FIOS TV features (i.e. Video on demand and multi-room DVR configurations). The Video on Demand issues would manifest as VOD_6 (request timeouts). Each time I worked with tech support to reset the router, power off the STB, etc and sometimes the VOD service would activate.
    Last week VOD failed again and the FIOS tech I spoke to was havnig difficulties remotely connecting to my STBs (a common situation from previous tech support calls). He dispatched a technician to visit my home to check DB levels for each of my STBs. The field tech arrived two days ago and brought a new QIP7216-1 and a new router. It took over an hour for him to get them working even with help from remote support (they couldn't "see" the STBs). Once they were able to flush out the issues, he departed but unfortunately he left without enabling the multi-room DVR functionality. I called FIOS support yesterday and the remote technician had significant difficulties getting the "system" to recognize my configuration and he eventually broke off our call so he could escalate to Video support. He called me back hours later once he felt that they had resolved all the configuration issues and when I checked everything seemed to be working.
    This morning I tried to program my DVD from my Verizon cellphone (this was working last week) and the DVR displayed a message that my account was not authorized. I called into FIOS support and the automated service attempted repair which included a "reload" of the STB firmware. Once the automated system felt I should be able to continue I noticed that the Video on Demand error VOD_5 happened when I tried to select it and now the option for Remote DVR programming is nolonger available on any menu!
    I called back to tech support and the technician had me unplug and restart the STB but he was having issues remotely accessing the STB. He broke off the call explaining that he needed to escalate to Video Networking specialists and I'm awaiting his call back.
    I am wondering if my experience is common and whether someone else has encountered (and resolved) these frustrating issues. I can't believe that Verizon expects users to have to re-boot routers and STBs anytime a feature is accessed. Hopefully one of the Verizon employees who monitor these forums can see some commonality and suggest a course of action that will bring relief. I have spent more hours troubleshooting my configuration than I've enjoyed the entertainment offerings, Please help! 

    Hi gr8scot,
    Since my original post I can attest that I've made it through 2 weeks without any error messages or unavailable features (fingers and toes crossed) . I can identify with your frustration and hope that once they exorcise the demons from your configuration (if you hang on) it seems that eventually the solution stabilizes. 
    In my case I found some help by contacting the Verizon Customer Relations team at 800-483-7988. Once I got these folks engaged I can say that my blood pressure returned to lower levels as they were in daily communications with me until I was satisfied that my issues were resolved. 
    It's unfortunate that it had to get to that point for me (and for you too) but it was fairly apparent that something about my equipment configuration was confused within the Verizon FIOS provisioning applications (my issues seem to have developed around the time of any equipment or service changes). I spoke to some very dedicated and personable FIOS tech support agents (unfortunately I actually got to know them very well after spending hours on the phone). It was clear to me that they were doing the best that they could and the issues were way above their toolset and my big beef was the lack of communication that happened once the first level folks had to pass the problem off to either the "network group" or the developers. 
    Good luck and hope we both can eventually get to enjoy our entertainment systems.

  • Excel Web Access(An error has occurred.Please contact your system administrator if this problem persists. )

    I'm using share point 2007 under windows server 2008 R2(one web server, another db server).When I publish a excel(*.xlsx) to report library or view it in web browser with the same error as bellows:
    Excel Web Access
    An error has occurred.
    Please contact your system administrator if this problem persists.
    Please kindly support to guide how to fix it with bellow information in details such as log.Many thanks!
    1. The 12/logs file is as bellows:
    10/10/2014 09:53:55.18  w3wp.exe (0x6528)                        0x5C08 Excel Services               
     Excel Calculation Services     2u7d Medium   ExcelServerSharedWebApplication.Local: An exception was thrown by configdb infrastructure: System.InvalidOperationException: ExcelServerSharedWebApplication.Local: Could
    not get ServerContext.Current, which indicates that either SharePoint or the SSP infrastructure isn't provisioned correctly or that we're running outside of a web context.     at Microsoft.Office.Excel.Server.ExcelServerSharedWebApplication.get_Local(). 
    10/10/2014 09:53:55.18  w3wp.exe (0x6528)                        0x5C08 Excel Services               
     Excel Services Administration  8tqh Critical Excel Services: Unexpected exception while trying to access Shared Services Database;. Error = ExcelServerSharedWebApplication.Local: Could not get ServerContext.Current, which indicates that
    either SharePoint or the SSP infrastructure isn't provisioned correctly or that we're running outside of a web context.. 
    10/10/2014 09:53:55.18  w3wp.exe (0x6528)                        0x5C08 Excel Services               
     Excel Web Access               6nfi Unexpected InternalEwr.OpenWorkbook - An unexpected exception in the ECS Proxy occurred. Message: Microsoft.Office.Excel.Server.ExcelServerSettingException:
    An error has occurred. ---> System.InvalidOperationException: ExcelServerSharedWebApplication.Local: Could not get ServerContext.Current, which indicates that either SharePoint or the SSP infrastructure isn't provisioned correctly or that we're running
    outside of a web context.     at Microsoft.Office.Excel.Server.ExcelServerSharedWebApplication.get_Local()     --- End of inner exception stack trace ---     at Microsoft.Office.Excel.Server.ExcelServerSharedWebApplication.get_Local()    
    at Microsoft.Office.Excel.Server.ExcelServerSettings.get_Settings()     at Microsoft.Office.Excel.Server.ExcelServerSettings.get_EcsList()     at Microsoft.Office... 
    2.the event in event viewer is:
    Log Name:      Security
    Source:        Microsoft-Windows-Security-Auditing
    Date:          2014/10/10 9:49:43
    Event ID:      4625
    Task Category: Logon
    Level:         Information
    Keywords:      Audit Failure
    User:          N/A
    Computer:      ***.net
    Description:
    An account failed to log on.
    Subject:
     Security ID:  NULL SID
     Account Name:  -
     Account Domain:  -
     Logon ID:  0x0
    Logon Type:   3
    Account For Which Logon Failed:
     Security ID:  NULL SID
     Account Name:  ***
     Account Domain:  ***
    Failure Information:
     Failure Reason:  An Error occured during Logon.
     Status:   0xc000006d
     Sub Status:  0x0
    Process Information:
     Caller Process ID: 0x0
     Caller Process Name: -
    Network Information:
     Workstation Name: ***
     Source Network Address: ***
     Source Port:  63664
    Detailed Authentication Information:
     Logon Process:  
     Authentication Package: NTLM
     Transited Services: -
     Package Name (NTLM only): -
     Key Length:  0
    This event is generated when a logon request fails. It is generated on the computer where access was attempted.
    The Subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe.
    The Logon Type field indicates the kind of logon that was requested. The most common types are 2 (interactive) and 3 (network).
    The Process Information fields indicate which account and process on the system requested the logon.
    The Network Information fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases.
    The authentication information fields provide detailed information about this specific logon request.
     - Transited services indicate which intermediate services have participated in this logon request.
     - Package name indicates which sub-protocol was used among the NTLM protocols.
     - Key length indicates the length of the generated session key. This will be 0 if no session key was requested.
    Event Xml:
    <Event xmlns="">
      <System>
        <Provider Name="Microsoft-Windows-Security-Auditing" Guid="{54849625-5478-4994-A5BA-3E3B0328C30D}" />
        <EventID>4625</EventID>
        <Version>0</Version>
        <Level>0</Level>
        <Task>12544</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8010000000000000</Keywords>
        <TimeCreated SystemTime="2014-10-10T01:49:43.563436300Z" />
        <EventRecordID>37602685</EventRecordID>
        <Correlation />
        <Execution ProcessID="532" ThreadID="26096" />
        <Channel>Security</Channel>
        <Computer>***.net</Computer>
        <Security />
      </System>
      <EventData>
        <Data Name="SubjectUserSid">S-1-0-0</Data>
        <Data Name="SubjectUserName">-</Data>
        <Data Name="SubjectDomainName">-</Data>
        <Data Name="SubjectLogonId">0x0</Data>
        <Data Name="TargetUserSid">S-1-0-0</Data>
        <Data Name="TargetUserName">***</Data>
        <Data Name="TargetDomainName">***</Data>
        <Data Name="Status">0xc000006d</Data>
        <Data Name="FailureReason">%%2304</Data>
        <Data Name="SubStatus">0x0</Data>
        <Data Name="LogonType">3</Data>
        <Data Name="LogonProcessName">
        </Data>
        <Data Name="AuthenticationPackageName">NTLM</Data>
        <Data Name="WorkstationName">***</Data>
        <Data Name="TransmittedServices">-</Data>
        <Data Name="LmPackageName">-</Data>
        <Data Name="KeyLength">0</Data>
        <Data Name="ProcessId">0x0</Data>
        <Data Name="ProcessName">-</Data>
        <Data Name="IpAddress">***</Data>
        <Data Name="IpPort">63664</Data>
      </EventData>
    </Event>

    Hi Tracy,
    Have you changed something on your SharePoint 2007 environment recently before this issue occurred?
    This issue may be related to Alternate Access Mappings settings like the following similar post, if you have configured AAM, you can check if this issue happened to some URLs, if it's the case, please add the problematic URLs as a Publish URLs for the default
    zone for your web application, and also add these URLs as trusted locations, then check results again.
    If above doesn't work, please enable ULS log on verbose level to get more useful log errors which time are corresponding to the errors occur. 
    https://social.technet.microsoft.com/Forums/en-US/c9ab4818-65c9-444d-be50-1bfed1f1509b/excel-web-access-web-part-works-on-intranet-but-not-internet?forum=sharepointgenerallegacy
    http://blog.bugrapostaci.com/2011/09/08/how-to-enable-verbose-log-mode-on-moss-2007/
    Thanks
    Daniel Yang
    TechNet Community Support

  • Access denied error while trying to install graphics drivers

    Hello,
    I have a new toshiba laptop P70-A. I have installed windows 7 and the pc was working excellent up until now. Noticed yesterday that the nvidia automated system failed to install the new update. When I tried to install the new driver manually, even from the
    device manager, I got the access denied message. 
    A day now wasted reading all the possible causes and solutions but with no luck. Read all the forums and all the posts, tried almost everything. Below youll find everything I tried as a solution and failed.
    1.Disabled UAC
    2.Enabled the administrator account and trying to take control from there
    3.Run the subinacl and the reset.cmd
    4.Tried manually to take control the folder windows (and access denied while changing the rights)
    5. Scanned the system with everything there is available ( Kaspersky, MalwareBytes, RegCurePro, Tuneup Utilities, CCleaner) The system came out clean.
    6. Tried restoring the system to an earlier time (got again access denied error code 0x80070005)
    7. Checked all the group policies (all seem to be fine)
    8. Run a script to take immediate ownership over all of C:
    TAKEOWN /A /F C:
    then the next one
    TAKEOWN /F C: 
    9. With subinacl I run all the above scripts... (still nothing changed)
    @echo off
    title Resetting ACLs...
    echo.
    echo Determine whether we are on an 32 or 64 bit machine
    echo.
    if "%PROCESSOR_ARCHITECTURE%"=="x86" if "%PROCESSOR_ARCHITEW6432%"=="" goto x86
    set ProgramFilesPath=%ProgramFiles(x86)%
    goto startResetting
    :x86
    set ProgramFilesPath=%ProgramFiles%
    :startResetting
    echo.
    cd /d "%ProgramFilesPath%\Windows Resource Kits\Tools"
    echo. 
    echo Resetting ACLs...
    echo (this may take several minutes to complete)
    echo. 
    echo IMPORTANT NOTE: For this script to run correctly, you must change
    echo the values named Athena to be the Windows user account that
    echo you are logged in with.
    echo.
    echo ==========================================================================
    echo. 
    echo. 
    subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f /grant=restricted=r /grant=Athena=f /setowner=administrators > %temp%\subinacl_output.txt
    echo. 
    echo. 
    subinacl /keyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f /grant=restricted=r /grant=Athena=f /setowner=administrators >> %temp%\subinacl_output.txt
    echo. 
    echo. 
    subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f /grant=users=r /grant=everyone=r /grant=restricted=r /setowner=administrators >> %temp%\subinacl_output.txt
    echo. 
    echo. 
    subinacl /keyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f /grant=users=r /grant=everyone=r /grant=restricted=r /setowner=administrators >> %temp%\subinacl_output.txt
    echo. 
    echo. 
    subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f /grant=users=r /setowner=administrators >> %temp%\subinacl_output.txt
    echo. 
    echo. 
    subinacl /keyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f /grant=users=r /setowner=administrators >> %temp%\subinacl_output.txt
    echo. 
    echo. 
    echo System Drive...
    subinacl /subdirectories %ProgramFilesPath%\ /grant=administrators=f /grant=system=f /grant=users=e >> %temp%\subinacl_output.txt
    echo. 
    echo. 
    echo Windows Directory...
    subinacl /subdirectories %windir%\ /grant=administrators=f /grant=system=f /grant=users=e >> %temp%\subinacl_output.txt
    echo. 
    echo. 
    echo ==========================================================================
    echo. 
    echo FINISHED.
    echo. 
    echo Press any key to exit . . .
    pause >NUL
    Im frustrated really... ANY help at all would be really appreciated.
    Thanks in Advance and sorry for the long post
    Athena 

    Hello,
    Thanks for the replies, i much appreciate it. I tried all of the above with no luck again. Safe mode allows me though to install drivers but thats reverting the moment im entering windows. Im always running commands and programs as a administrator or in
    the Admin enabled account.
    It seems the problem is solved today. Via tune up utilities I disabled most of the startup programs and services and it seems that 1 service is causing this issue. Although I havent played much with the disabled services but 3 remain to be checked. One of
    the three is causing this.
    Thanks again guys and Ill keep you posted about the soft. conflict.
    Athena

  • EFS Encrypted Files over home workgroup network via WebDAV avoiding Active Directory fixing Access Denied errors

    This is for information to help others
    KEYWORDS:
      - Sharing EFS encrypted files over a personal lan wlan wifi ap network
      - Access denied on create new file / new fold on encrypted EFS network file share remote mapped folder
      - transfer encryption keys / certificates
      - set trusted delegation for user + computer for EFS encrypted files via
    Kerberos
      - Windows Active Directory vs network file share
      - Setting up WinDAV server on Windows 7 Pro / Ultimate
    It has been a long painful road to discover this information.
    I hope sharing it helps you.
    Using EFS on Windows 7 pro / ultimate is easy and works great. See
    here and
    here
    So too is opening + editing encrypted files over a peer-to-peer Windows 7 network.
    HOWEVER, creating a new file / new folder over a peer-to-peer Windows 7 network
    won't work (unless you follow below steps).
    Typically, it is only discovered as an issue when a home user wants to use synchronisation software between their home computers which happens to have a few folders encrypted using windows EFS. I had this issue trying to use GoodSync.
    Typically an "Access Denied" error messages is thrown when a \\clientpc tries to create new folder / new file in an encrypted folder on a remote file share \\fileserver.
    Why such a EFS drama when a network is involved?
    Assume a home peer-to-peer network with 2pc:  \\fileserver  and  \\clientpc
    When a \\clientpc tries to create a new file or new folder on a \\fileserver (remote computer) it fails. In a terribly simplified explanation it is because the process on \\fileserver that is answering the network requests is a process working for a user on
    another machine (\\clientpc) and that \\fileserver process doesn't have access to an encryption certificate (as it isn't a user). Active Directory gets around this by using kerberos so the process can impersonate a \\fileserver user and then use their certificate
    (on behalf of the clienpc's data request).
    This behaviour is confusing, as a \\clientpc can open or edit an existing efs encrypted file or folder, just can't create a new file or folder. The reason editing + opening an encrypted file over a network file share is possible is because the encrypted
    file / folder already has an encryption certificate, so it is clear which certificate is required to open/edit the file. Creating a new file/folder requires a certificate to be assigned and a process doesn't have a profile or certificates assigned.
    Solutions
    There are two main approaches to solve this:
         1) SOLVE by setting up an Active Directory (efs files accessed through file shares)
              EFS operations occur on the computer storing the files.
              EFS files are decrypted then transmitted in plaintext to the client's computer
              This makes use of kerberos to impersonate a local user (and use their certificate for encrypt + decrypt)
         2) SOLVE by setting up WebDAV (efs files accessed through web folders)
               EFS operations occur on the client's local computer
               EFS files remain encrypted during transmission to the client's local computer where it is decrypted
               This avoids active directory domains, roaming or remote user profiles and having to be trusted for delegation.
               BUT it is a pain to set up, and most online WebDAV server setup sources are not for home peer-to-peer networks or contain details on how to setup WebDAV for EFS file provision
             READ BELOW as this does
    Create new encrypted file / folder on a network file share - via Active Directory
    It is easily possible to sort this out on a domain based (corporate) active directory network. It is well documented. See
    here. However, the problem is on a normal Windows 7 install (ie home peer-to-peer) to set up the server as part of an active directory domain is complicated, it is time consuming it is bulky, adds burden to operation of \\fileserver computer
    and adds network complexity, and is generally a pain for a home user. Don't. Use a WebDAV.
    Although this info is NOT for setting up EFS on an active directory domain [server],
    for those interested here is the gist:
    Use the Active Directory Users and Computers snap-in to configure delegation options for both users and computers. To trust a computer for delegation, open the computer’s Properties sheet and select Trusted for delegation. To allow a user
    account to be delegated, open the user’s Properties sheet. On the Account tab, under Account Options, clear the The account is sensitive and cannot be delegated check box. Do not select The account is trusted for delegation. This property is not used with
    EFS.
    NB: decrypted data is transmitted over the network in plaintext so reduce risk by enabling IP Security to use Encapsulating Security Payload (ESP)—which will encrypt transmitted data,
    Create new encrypted file / folder on a network file share - via WebDAV
    For home users it is possible to make it all work.
    Even better, the functionality is built into windows (pro + ultimate) so you don't need any external software and it doesn't cost anything. However, there are a few hotfixes you have to apply to make it work (see below).
    Setting up a wifi AP (for those less technical):
       a) START ... CMD
       b) type (no quotes): "netsh  wlan set hostednetwork mode=allow ssid=MyPersonalWifi key=12345 keyUsage=persistent"
       c) type (no quotes): "netsh  wlan start hostednetwork"
    Set up a WebDAV server on Windows 7 Pro / Ultimate
    -----ON THE FILESERVER------
       1  click START and type "Turn Windows Features On or Off" and open the link
           a) scroll down to "Internet Information Services" and expand it.
           b) put a tick in: "Web Management Tools" \ "IIS Management Console"
           c) put a tick in: "World Wide Web Services" \ "Common HTTP Features" \ "WebDAV Publishing"
           d) put a tick in: "World Wide Web Services" \ "Security" \ "Basic Authentication"
           e) put a tick in: "World Wide Web Services" \ "Security" \ "Windows Authentication"
           f) click ok
           g) run HOTFIX - ONLY if NOT running Windows 7 / windows 8
    KB892211 here ONLY for XP + Server 2003 (made in 2005)
    KB907306 here ONLY for Vista, XP, Server 2008, Server 2003 (made in 2007)
      2 Click START and type "Internet Information Services (IIS) Manager"
      3 in IIS, on the left under "connections" click your computer, then click "WebDAV Authoring Rules", then click "Open Feature"
           a) on the right side, under Actions, click "Enable WebDAV"
      4 in IIS, on the left under "connections" click your computer, then click "Authentication", then click "Open Feature"
           a) on the "Anonymous Authentication" and click "Disable"
           b) on the "Windows Authentication" and click "Enable"
          NB: Some Win 7 will not connect to a webDAV user using Basic Authentication.
            It can be by changing registry key:
               [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WebClient\Parameters]
               BasicAuthLevel=2
           c) on the "Windows Authentication" click "Advanced Settings"
               set Extended Protection to "Required"
           NB: Extended protection enhances the windows authentication with 2 security mechanisms to reduce "man in the middle" attacks
      5 in IIS, on the left under "connections" click your computer, then click "Authorization Rules", then click "Open Feature"
           a) on the right side, under Actions, click "Add Allow Rule"
           b) set this to "all users". This will control who can view the "Default Site" through a web browser
           NB: It is possible to specify a group (eg Administrators is popular) or a user account. However, if not set to "all users" this will require the specified group/user account to be used for logged in with on the
    clientpc.
           NB: Any user account specified here has to exist on the server. It has a bug in that it usernames specified here are not validated on input.
      6 in IIS, on the left under "connections" click your computer, then click "Directory Browsing", then click "Open Feature"
           a) on the right side, under Actions, click "Enable"
    HOTFIX - double escaping
      7 in IIS, on the left under "connections" click your computer, then click "Request Filtering", then click "Open Feature"
           a) on the right side, under Actions, click "Edit Feature Settings"
           b) tick the box "Allow double escaping"
         *THIS IS VERY IMPORTANT* if your filenames or foldernames contain characters like "+" or "&"
         These folders will appears blank with no subdirectories, or these files will not be readable unless this is ticked
         This is safe btw. Unchecked (default) it filters out requests that might possibly be misinterpreted by buggy code (eg double decode or build url's via string-concat without proper encoding). But any bug would need to be in IIS basic
    file serving and this has been rigorously tested by microsoft, so very unlikely. Its safe to "Allow double escaping".
      8 in IIS, on the left under "connections" right click "Default Web Site", then click "Add Virtual Directory"
           a) set the Alias to something sensible eg "D_Drive", set the physical path
           b) it is essential you click "connect as" and set
    this to a local user (on fileserver),
           if left as "pass through authentication" a client won't be able to create a new file or folder in an encrypted efs folder (on fileserver)
                 NB: the user account selected here must have the required EFS certificates installed.
                            See
    here and
    here
            NB: Sharing the root of a drive as an active directory (eg D:\ as "D_Drive") often can't be opened on clientpcs.
          This is due to windows setting all drive roots as hidden "administrative shares". Grrr.
           The work around is on the \\fileserver create an NTFS symbollic link
              e.g. to share the entire contents of "D:\",
                    on fileserver browse to site path (iis default this to c:\inetpub\wwwroot)
                    in cmd in this folder create an NTFS symbolic link to "D:\"
                    so in cmd type "cd c:\inetpub\wwwroot"
                    then in cmd type "mklink /D D_Drive D:\"
            NB: WebDAV will open this using a \\fileserver local user account, so double check local NTFS permissions for the local account (clients will login using)
             NB: If clientpc can see files but gets error on opening them, on clientpc click START, type "Manage Network Passwords", delete any "windows credentials" for the fileserver being used, restart
    clientpc
      9 in IIS, on the left under "connections" click on "WebDAV Authoring Rules", then click "Open Feature"
           a) click "Add authoring rules". Control access to this folder by selecting "all users" or "specified groups" or "specified users", then control whether they can read/write/source
           b) if some exist review existing allow or deny.
               Take care to not only review the "allow access to" settings
               but also review "permissions" (read/write/source)
           NB: this can be set here for all added virtual directories, or can be set under each virtual directory
      10 Open your firewall software and/or your router. Make an exception for port 80 and 443
           a) In Windows Firewall with Advanced Security click Inbound Rules, click New Rule
                 choose Port, enter "80, 443" (no speech marks), follow through to completion. Repeat for outbound.
              NB: take care over your choice to untick "Public", this can cause issues if no gateway is specified on the network (ie computer-to-computer with no router). See "Other problems+fixes"
    below, specifically "Cant find server due to network location"
           b) Repeat firewall exceptions on each client computer you expect to access the webDAV web folders on
    HOTFIX - MAJOR ISSUE - fix KB959439
      11 To fully understand this read "WebDAV HOTFIX: RAW DATA TRANSFERS" below
          a) On Windows 7 you need only change one tiny registry value:
               - click START, type "regedit", open link
               -browse to [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MRxDAV\Parameters]
               -on the EDIT menu click NEW, then click DWORD Value
               -Type "DisableEFSOnWebDav" to name it (no speech marks)
               -on the EDIT menu, click MODIFY, type 1, then click OK 
               -You MUST now restart this computer for the registry change to take effect.
          b) On Windows Server 2008 / Vista / XP you'll FIRST need to
    download Windows6.0-KB959439 here. Then do the above step.
             NB microsoft will ask for your email. They don't care about licence key legality, it is more to keep you updated if they modify that hotfix
      12 To test on local machine (eg \\fileserver) and deliberately bypass the firewall.
            a) make sure WebClient Service is running
                (click START, type "services" and open, scroll down to WebClient and check its status)
            b) Open your internet software. Go to address "http://localhost:80" or "http://localhost:80"
                It should show the default "IIS7" image.
                If not, as firewall and port blocking are bypassed (using localhost) it must be a webDAV server setting. Check "Authorization Rules" are set to "Allow All Users"           
            c) for one of the "virtual directories" you added (8), add its "alias" onto "http://localhost/"
                    e.g. http://localhost/D_drive
                If nothing is listed, check "Directory Browsing" is enabled
      13 To test on local machine or a networked client and deliberately try and access through the firewall or port opening of your router.
            a) make sure WebClient Service is running
                (click START, type "services" and open, scroll down to WebClient and check its status)
            b) open your internet software. Go to address "http://<computer>:80" or "http://<computer>:80".
                  eg if your server's computer name is "fileserver" go to "http://fileserver:80"
                  It should show the default "IIS7" image. If not, check firewall and port blocking. 
                  Any issue ie if (12) works but (13) doesn't,  will indicate a possible firewall issue or router port blocking issue.
           c) for one of the "virtual directories" you added (8), add its "alias" onto "http://<computername>:80/"
                   eg if alias is "C_driver" and your server's computer name is "fileserver" go to "http://fileserver:80/C_drive"
                   A directory listing of files should appear.
    --- ON EACH CLIENT ----
    HOTFIX - improve upload + download speeds
      14 Click START and type "Internet Options" and open the link
            a) click the "Connections" tab at the top
            b) click the "LAN Settings" button at the bottom right
            c) untick "Automatically detect settings"
    HOTFIX - remove 50mb file limit
      15 On Windows 7 you need only change one tiny registry value:
          a) click START, type "regedit", open link
          b) browse to [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WebClient\Parameters]
           c) click on "FileSizeLimitInBytes"
           d) on the EDIT menu, click MODIFY, type "ffffffff", then click OK (no quotes)
    HOTFIX - remove prompt for user+pass on opening an office or pdf document via WebDAV
     16 On each clientpc click START, type "Internet Options" and open it
             a) click on "Security" (top) and then "Custom level" (bottom)
             b) scroll right to the bottom and under "User Authentication" select "Automatic logon with current username and password"
             SUCH an easy fix. SUCH an annoying problem on a clientpc
       NB: this is only an issue if the file is opened through windows explorer. If opened through the "open" dialogue of the software itself, it doesn't happen. This is as a WebDAV mapped drive is consdered a "web folder" by windows
    explorer.
    TEST SETUP
      17 On the client use the normal "map network drive"
                e.g. server= "http://fileserver:80/C_drive", tick reconnect at logon
                e.g. CMD: net use * "http://fileserver:80/C_drive"
             If it doens't work check "WebDAV Authoring Rules" and check NTFS permissions for these folders. Check that on the filserver the elected impersonation user that the client is logging in with (clientpc
    "manage network passwords") has NTFS permissions.
      18 Test that EFS is now working over the network
           a) On a clientpc, map network drive to http://fileserver/
           b) navigate to a folder you know on the \\flieserver is encrypted with EFS
           c) create a new folder, create a new file.
               IF it throws an error, check carefully you mapped to the WebDAV and not file share
                  i.e. mapped to "http://fileserver" not "\\fileserver"
               Check that on clientpc the required efs certificate is installed. Then check carefully on clientpc what user account you specified during the map drive process. Then check on the \\fileserver this
    account exists and has the required EFS certificate installed for use. If necessary, on clientpc click START, type "Manage Network Passwords" and delete the windows credentials currently in the vault.
           d) on clientpc (through a webDAV mapped folder) open an encrypted file, edit it, save it, close it. On the \\fileserver now check that file is readable and not gobble-de-goup
           e) on clientpc copy an encrypted efs file into a folder (a webDAV mapped folder) you know is not encrypted on \\fileserver. Now check on the \\fileserver computer that the file is readable and not gobble-de-goup (ie the
    clientpc decrypted it then copied it).
            If this fails, it is likely one in IIS setting on fileserver one of the shared virtual directories is set to: "pass through authentication" when it should be set to "connect as"
            If this is not readable check step (11) and that you restarted the \\fileserver computer.
      19 Test that clients don't get the VERY annoying prompt when opening an Office or PDF doc
          a) on clientpc in windows explorer browse to a mapped folder you know is encrypted and open an office file and then PDF.
                If a prompt for user+pass then check hotfix (16)
      20 Consider setting up a recycling bin for this mapped drive, so files are sent to recycling bin not permanently deleted
          a) see the last comment at the very bottom of
    this page: 
    Points to consider:
       - NB: WebDAV runs on \\fileserver under a local user account, so double check local NTFS permissions for that local account and adjust file permissions accordingly. If the local account doesn't have permission, the webDAV / web folder share won't
    either.
      - CONSIDER: IP Security (IPSec) or Secure Sockets Layer (SSL) to protect files during transport.
    MORE INFO: HOTFIX: RAW DATA TRANSFERS
    More info on step (11) above.
    Because files remain encrypted during the file transfer and are decrypted by EFS locally, both uploads to and downloads from Web folders are raw data transfers. This is an advantage as if data is intercepted it is useless. This is a massive disadvantage as
    it can cause unexpected results. IT MUST BE FIXED or you could be in deep deep water!
    Consider using \\clientpc to access a webfolder on \\fileserver and copying an encrypted EFS file (over the network) to a web folder on \\fileserver that is not encrypted.
    Doing this locally would automatically decrypt the file first then copy the decrypted file to the non-encrypted folder.
    Doing this over the network to a web folder will copy the raw data, ie skip the decryption stage and result in the encrypted EFS file being raw copied to the non-encrypted folder. When viewed locally this file will not be recognised as encrypted (no encryption
    file flag, not green in windows explorer) but it will be un-readable as its contents are still encrypted. It is now not possible to locally read this file. It can only be viewed on the \\clientpc
    There is a fix:
          It is implimented above, see (11) above
          Microsoft's support page on this is excellent and short. Read "problem description" of "this microsoft webpage"
    Other problems + fixes
      PROBLEM: Can't find server due to network location.
         This one took me a long time to track down to "network location".
         Win 7 uses network locations "Home" / "Work" / "Public".
         If no gateway is specified in the IP address, the network is set to '"unidentified" and so receives "Public" settings.
         This is a disaster for remote file share access as typically "network discovery" and "file sharing" are disabled under "Public"
         FIX = either set IP address manually and specify a gateway
         FIX = or  force "unidentified" network locations to assume "home" or "work" settings -
    read here or
    here
         FIX = or  change the "Public" "advanced network settings" to turn on "network discovery" and "file sharing" and "Password Protected Sharing". This is safe as it will require a windows
    login to gain file access.
      PROBLEM: Deleting files on network drive permanently deletes them, there is no recycling bin
           By changing the location of "My Contacts" or similar to the root directory of your mapped drive, it will be added to recycling bin locations
          Read
    here (i've posted a batch script to automatically make the required reg files)
    I really hope this helps people. I hope the keywords + long title give it the best chance of being picked up in web searches.

    What probably happens is that processes are using those mounts. And that those processes are not killed before the mounts are unmounted. Is there anything that uses those mounts?

  • Access Denied Error while accessing "Site Settings Access requests and invitations"

    Hi,
    I am getting Access Denied Error while accessing "Site Settings > Access requests and invitations" in SharePoint  2013 online. Currently I am the owner of the site and have "FULL CONTROL" access. I am able to access using
    site collection account. So, what permission I have to give my regular account to access this page?
    Thanks, Pal

    Hello,
    Have you recently changed the Owners group of the site collection or removed the user from the original owners group? 
    The reason I am asking is when the Access requests and invitations list are created, the permissions are given only to the default owners group at the time that the Access Request list was created.  If this "regular account" is not part of that owners
    group, the user will receive access denied.  Site Collection Admins always have permissions for the Access Request List.
    A workaround for the Access Denied issue is listed in the KB article http://support.microsoft.com/kb/2911390/en-us.  By giving the correct group or user the permissions to this list, the users will not receive
    the Access Denied issue anymore.  
    Preferably, in order to grant the user the full permissions ( you will see features like resending invitations may still fail after implementing the above workaround) there is one other workaround that may be required depending on what the original issue
    was.  Below are additional steps to restore full functionality.
    1)Access the /_layouts/15/permsetup.aspx of the site collection, make sure the default Owners Group
    is set correctly.  (There is a group selected)
    2) Add user to that Owners Group.  (Issue may be resolved at this step if the site collection Owners
    Group was never changed, if not continue to next step.)
    3) Implement workaround on http://support.microsoft.com/kb/2911390/en-us, by adding that owners
    group as Full control on Access Request list Permissions.
    Let me know how this works out for you.
    - Shpendi Jashari

  • Error while Running ESS - TypeBroker failed to access SLD: Error while obta

    Hi all,
    We try to run a WebDypro Application of ESS on 6.40 with mySAP ERP 2004:
    All the necessary JCO connections
    - SAP_R3_HumanResources
    - SAP_RE_HumanResources_MetaData
    are maintained and pinged and tested positive.
    Still, we get following error message. (see complete stack below):
    ...TypeBroker failed to access SLD: Error while obtaining JCO connection.
    Could anybody help, please?
    ERROR STACK
    An error has occurred:
    "Failed to process the request."
    Please contact your system administrator.
    Hide details
    Web Dynpro client:
    HTML Client
    Web Dynpro client capabilities:
    User agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0), version: null, DOM version: null, client type: msie6, client type profile: ie6, ActiveX: enabled, Cookies: enabled, Frames: enabled, Java applets: enabled, JavaScript: enabled, Tables: enabled, VB Script: enabled
    Web Dynpro runtime:
    Vendor: SAP, Build ID: 6.4011.00.0000.20050217164947.0000 (release=630_VAL_REL, buildtime=2005-02-20:21:49:12[UTC], changelist=329752, host=PWDFM026)
    Web Dynpro code generators of DC sap.com/essarbank:
    SapDictionaryGenerationCore: 6.4009.00.0000.20040910101802.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:24:41[UTC], changelist=280522, host=PWDFM026.wdf.sap.corp)
    SapMetamodelWebDynpro: 6.4009.00.0000.20040910102423.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:28:58[UTC], changelist=280539, host=PWDFM026.wdf.sap.corp)
    SapMetamodelCore: 6.4009.00.0000.20040730142052.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:18:03[UTC], changelist=269100, host=PWDFM026.wdf.sap.corp)
    SapWebDynproGenerationTemplates: 6.4009.00.0000.20040929105448.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:46:16[UTC], changelist=286523, host=PWDFM026)
    SapWebDynproGenerationCTemplates: 6.4009.00.0000.20040929105448.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:46:16[UTC], changelist=286523, host=PWDFM026)
    SapGenerationFrameworkCore: 6.4009.00.0000.20040910102127.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:17:08[UTC], changelist=280527, host=PWDFM026.wdf.sap.corp)
    SapIdeWebDynproCheckLayer: 6.4009.00.0000.20040910102318.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:33:25[UTC], changelist=280536, host=PWDFM026.wdf.sap.corp)
    SapMetamodelDictionary: 6.4009.00.0000.20040609163924.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:21:50[UTC], changelist=253570, host=PWDFM026.wdf.sap.corp)
    SapMetamodelCommon: 6.4009.00.0000.20040730142052.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:18:14[UTC], changelist=269100, host=PWDFM026.wdf.sap.corp)
    SapWebDynproGenerationCore: 6.4009.00.0000.20040910102318.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:33:44[UTC], changelist=280536, host=PWDFM026.wdf.sap.corp)
    SapDictionaryGenerationTemplates: 6.4009.00.0000.20040910101802.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:24:46[UTC], changelist=280522, host=PWDFM026.wdf.sap.corp)
    Web Dynpro code generators of DC sap.com/pcui_gp~xssutils:
    SapDictionaryGenerationCore: 6.4009.00.0000.20040910101802.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:24:41[UTC], changelist=280522, host=PWDFM026.wdf.sap.corp)
    SapMetamodelWebDynpro: 6.4009.00.0000.20040910102423.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:28:58[UTC], changelist=280539, host=PWDFM026.wdf.sap.corp)
    SapMetamodelCore: 6.4009.00.0000.20040730142052.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:18:03[UTC], changelist=269100, host=PWDFM026.wdf.sap.corp)
    SapWebDynproGenerationTemplates: 6.4009.00.0000.20040929105448.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:46:16[UTC], changelist=286523, host=PWDFM026)
    SapWebDynproGenerationCTemplates: 6.4009.00.0000.20040929105448.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:46:16[UTC], changelist=286523, host=PWDFM026)
    SapGenerationFrameworkCore: 6.4009.00.0000.20040910102127.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:17:08[UTC], changelist=280527, host=PWDFM026.wdf.sap.corp)
    SapIdeWebDynproCheckLayer: 6.4009.00.0000.20040910102318.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:33:25[UTC], changelist=280536, host=PWDFM026.wdf.sap.corp)
    SapMetamodelDictionary: 6.4009.00.0000.20040609163924.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:21:50[UTC], changelist=253570, host=PWDFM026.wdf.sap.corp)
    SapMetamodelCommon: 6.4009.00.0000.20040730142052.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:18:14[UTC], changelist=269100, host=PWDFM026.wdf.sap.corp)
    SapWebDynproGenerationCore: 6.4009.00.0000.20040910102318.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:33:44[UTC], changelist=280536, host=PWDFM026.wdf.sap.corp)
    SapDictionaryGenerationTemplates: 6.4009.00.0000.20040910101802.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:24:46[UTC], changelist=280522, host=PWDFM026.wdf.sap.corp)
    Web Dynpro code generators of DC sap.com/ess~per:
    SapDictionaryGenerationCore: 6.4009.00.0000.20040910101802.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:24:41[UTC], changelist=280522, host=PWDFM026.wdf.sap.corp)
    SapMetamodelWebDynpro: 6.4009.00.0000.20040910102423.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:28:58[UTC], changelist=280539, host=PWDFM026.wdf.sap.corp)
    SapMetamodelCore: 6.4009.00.0000.20040730142052.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:18:03[UTC], changelist=269100, host=PWDFM026.wdf.sap.corp)
    SapWebDynproGenerationTemplates: 6.4009.00.0000.20040929105448.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:46:16[UTC], changelist=286523, host=PWDFM026)
    SapWebDynproGenerationCTemplates: 6.4009.00.0000.20040929105448.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:46:16[UTC], changelist=286523, host=PWDFM026)
    SapGenerationFrameworkCore: 6.4009.00.0000.20040910102127.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:17:08[UTC], changelist=280527, host=PWDFM026.wdf.sap.corp)
    SapIdeWebDynproCheckLayer: 6.4009.00.0000.20040910102318.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:33:25[UTC], changelist=280536, host=PWDFM026.wdf.sap.corp)
    SapMetamodelDictionary: 6.4009.00.0000.20040609163924.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:21:50[UTC], changelist=253570, host=PWDFM026.wdf.sap.corp)
    SapMetamodelCommon: 6.4009.00.0000.20040730142052.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:18:14[UTC], changelist=269100, host=PWDFM026.wdf.sap.corp)
    SapWebDynproGenerationCore: 6.4009.00.0000.20040910102318.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:33:44[UTC], changelist=280536, host=PWDFM026.wdf.sap.corp)
    SapDictionaryGenerationTemplates: 6.4009.00.0000.20040910101802.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:24:46[UTC], changelist=280522, host=PWDFM026.wdf.sap.corp)
    Web Dynpro code generators of DC sap.com/tcwddispwda:
    No information available
    Web Dynpro code generators of DC sap.com/pcui_gp~xssfpm:
    SapDictionaryGenerationCore: 6.4009.00.0000.20040910101802.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:24:41[UTC], changelist=280522, host=PWDFM026.wdf.sap.corp)
    SapMetamodelWebDynpro: 6.4009.00.0000.20040910102423.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:28:58[UTC], changelist=280539, host=PWDFM026.wdf.sap.corp)
    SapMetamodelCore: 6.4009.00.0000.20040730142052.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:18:03[UTC], changelist=269100, host=PWDFM026.wdf.sap.corp)
    SapWebDynproGenerationTemplates: 6.4009.00.0000.20040929105448.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:46:16[UTC], changelist=286523, host=PWDFM026)
    SapWebDynproGenerationCTemplates: 6.4009.00.0000.20040929105448.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:46:16[UTC], changelist=286523, host=PWDFM026)
    SapGenerationFrameworkCore: 6.4009.00.0000.20040910102127.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:17:08[UTC], changelist=280527, host=PWDFM026.wdf.sap.corp)
    SapIdeWebDynproCheckLayer: 6.4009.00.0000.20040910102318.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:33:25[UTC], changelist=280536, host=PWDFM026.wdf.sap.corp)
    SapMetamodelDictionary: 6.4009.00.0000.20040609163924.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:21:50[UTC], changelist=253570, host=PWDFM026.wdf.sap.corp)
    SapMetamodelCommon: 6.4009.00.0000.20040730142052.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:18:14[UTC], changelist=269100, host=PWDFM026.wdf.sap.corp)
    SapWebDynproGenerationCore: 6.4009.00.0000.20040910102318.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:33:44[UTC], changelist=280536, host=PWDFM026.wdf.sap.corp)
    SapDictionaryGenerationTemplates: 6.4009.00.0000.20040910101802.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:24:46[UTC], changelist=280522, host=PWDFM026.wdf.sap.corp)
    Web Dynpro code generators of DC sap.com/tcwdcorecomp:
    No information available
    Web Dynpro code generators of DC sap.com/ess~xx:
    SapDictionaryGenerationCore: 6.4009.00.0000.20040910101802.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:24:41[UTC], changelist=280522, host=PWDFM026.wdf.sap.corp)
    SapMetamodelWebDynpro: 6.4009.00.0000.20040910102423.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:28:58[UTC], changelist=280539, host=PWDFM026.wdf.sap.corp)
    SapMetamodelCore: 6.4009.00.0000.20040730142052.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:18:03[UTC], changelist=269100, host=PWDFM026.wdf.sap.corp)
    SapWebDynproGenerationTemplates: 6.4009.00.0000.20040929105448.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:46:16[UTC], changelist=286523, host=PWDFM026)
    SapWebDynproGenerationCTemplates: 6.4009.00.0000.20040929105448.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:46:16[UTC], changelist=286523, host=PWDFM026)
    SapGenerationFrameworkCore: 6.4009.00.0000.20040910102127.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:17:08[UTC], changelist=280527, host=PWDFM026.wdf.sap.corp)
    SapIdeWebDynproCheckLayer: 6.4009.00.0000.20040910102318.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:33:25[UTC], changelist=280536, host=PWDFM026.wdf.sap.corp)
    SapMetamodelDictionary: 6.4009.00.0000.20040609163924.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:21:50[UTC], changelist=253570, host=PWDFM026.wdf.sap.corp)
    SapMetamodelCommon: 6.4009.00.0000.20040730142052.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:18:14[UTC], changelist=269100, host=PWDFM026.wdf.sap.corp)
    SapWebDynproGenerationCore: 6.4009.00.0000.20040910102318.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:33:44[UTC], changelist=280536, host=PWDFM026.wdf.sap.corp)
    SapDictionaryGenerationTemplates: 6.4009.00.0000.20040910101802.0000 (release=630_VAL_REL, buildtime=2004-09-29:21:24:46[UTC], changelist=280522, host=PWDFM026.wdf.sap.corp)
    J2EE Engine:
    No information available
    Java VM:
    Java HotSpot(TM) Server VM, version: 1.4.2_08-b03, vendor: Sun Microsystems Inc.
    Operating system:
    Windows 2000, version: 5.0, architecture: x86
    Error stacktrace:
    com.sap.tc.webdynpro.services.exceptions.WDTypeNotFoundException: type com.sap.pcuigp.xssfpm.wd.model.types.Ext_Service could not be loaded: com.sap.dictionary.runtime.DdException: TypeBroker failed to access SLD: Error while obtaining JCO connection.
         at com.sap.tc.webdynpro.services.datatypes.core.DataTypeBroker.getSimpleType(DataTypeBroker.java:242)
         at com.sap.tc.webdynpro.services.datatypes.core.DataTypeBroker.getDataType(DataTypeBroker.java:205)
         at com.sap.tc.webdynpro.progmodel.context.AttributeInfo.init(AttributeInfo.java:485)
         at com.sap.tc.webdynpro.progmodel.context.NodeInfo.initAttributes(NodeInfo.java:771)
         at com.sap.tc.webdynpro.progmodel.context.NodeInfo.init(NodeInfo.java:756)
         at com.sap.tc.webdynpro.progmodel.context.NodeInfo.init(NodeInfo.java:761)
         at com.sap.tc.webdynpro.progmodel.context.Context.init(Context.java:40)
         at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:199)
         at com.sap.tc.webdynpro.progmodel.controller.Component.getCustomControllerInternal(Component.java:433)
         at com.sap.tc.webdynpro.progmodel.controller.Component.getController(Component.java:362)
         at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.getPublicInterface(DelegatingComponent.java:142)
         at com.sap.pcuigp.xssfpm.wd.wdp.InternalFPMComponent.wdGetBackendConnectionsController(InternalFPMComponent.java:199)
         at com.sap.pcuigp.xssfpm.wd.FPMComponent.wdDoInit(FPMComponent.java:171)
         at com.sap.pcuigp.xssfpm.wd.wdp.InternalFPMComponent.wdDoInit(InternalFPMComponent.java:105)
         at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.doInit(DelegatingComponent.java:95)
         at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:215)
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    Pryank Rohilla
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    Hi pryank,
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    <THE CONTENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED>
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    Please remember to "Mark as Answer" the responses that resolved your issue. It is a common way to recognize those who have helped you, and makes it easier for other visitors to find the resolution later.

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    Operating system: Windows 7 Home Premium Service Pack 1 (100% legal)
    Camera: Turbo-X 1080P Full HD with built-in microphone (functions perfectly during video calls)
    Internet Speed: Average of 100Mbps if I remember correctly. Fairly fast and functional 100% of the time (I don't know if it is relevant)
    Note: I have no Facebook or Live contacts on my contact list. I do not log in as Invisible. Some of my friends do, but the option is grayed out for everyone, not just those that are Invisible. The only personal modification I have done for Skype is to block the advertisments by blocking access to apps.skype.com through my Control Panel.
    Solved!
    Go to Solution.
    Attachments:
    video message issue.jpg ‏22 KB

    Wingmom23 wrote:
    It seems that everything you are telling me to do about video messaging is not working.   Even going to the Help, About to check for the latest version of Skype is not working.   I downloaded the latest version just in case.   I want to send a video message but the instructions tell me to 1. Click on the contact and then 2. Click on the plus sign.   When I click on the contact, I do not get a plus sign.   I get a dialog box that has a paper clip beside it.   I click on the paper clip and it has the "Send Video Message" there.   I click on that and Skype tells me there is a problem.   What do I need to do?
    Help please.    Thank you.
    Most likely you are on the new Skype version with a different design of user interface.
    http://blogs.skype.com/2014/12/18/here-are-the-skype-for-windows-layout-changes-that-you-requested/
    Please,  run the DirectX diagnostics tool (32-bit option).
    Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
    Be aware that you will have to zip this file before attaching it here.

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