Video adding problem.

I've got a problem with my iTunes, i cant add video files. when i try it just won't add it, no error, no nothing. i converted it to mpeg4 but still the problem remains.
help?
thanks.

If you're not already doing it this way, you have to change the video quality/resolution to a certain setting for ipod to be able to play it. I use a program called dvd fab platinum that is designed to reformat it for you.

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