Video and Audio choppy sometimes

Hi All,
I have been facing this problem for the past few years. It first occurred six months into the purchase of my laptop.
I initially thought it was due to the windows 8.1 upgrade. but based on advice by the HP support folks, i reverted back to windows 8 reinstalled all drivers. However the issue still persists.
Basically the video and sound becomes choppy unpredictably. Then we either wait for sometime, pause the video for a bit and it becomes ok. Sometimes this doesnt work and we have to restart the laptop.
HP support made me install all latest drivers from the support site, whether it was related to graphics or not. But this has not solved the problem. Please help.

OK, follow the steps to POSSIBLY fix the problem:
1. Swipe in the Charms.
2. Tap or click Search
3. Search for "Device Manager"
4. Once opened, double click "Sound, video and game controllers".
5. Right click your speakers.
6. Click Uninstall
7. When prompted DON'T CLICK "Delete driver software".
8. If needed, restart the computer.
9. When the computer is restarted, Windows should reinstall the sound drivers.
10. IF it doesn't then open Windows Update.
11. Check for updates.
12. Find the update for the speakers and install it and restart when done.
I hope it worked!

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Message was edited by: Dan Foley

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Update to kichat: FAQ 3 - How do I get Video and Audio Chats with PCs ?

kichat: FAQ 3 - How do I get Video and Audio Chats with PCs ?
(To Replace http://discussions.apple.com/thread.jspa?threadID=406147 if Accepted. )
How do I get Video and Audio Chats with PCs ? iChat FAQ 3 (Updated 7/12/2008)
Applies to iChat 2.x, iChat 3.x and iChat 4.x to any version of AIM on a PC before AIM 6.1
This piece is designed for those trying to connect Mac to PC for Video and Audio chats. Any iChat version Panther and up.
Glossary For This FAQ
This bit is designed for clarity.
Video is the sending and /or recieving of pictures and sound.
Audio is the sending and or receiving of sound only.
One-Way is the ablity to start either an Audio or Video chat from one end to a receipient who can not match your capabilities (or Vice Versa)
What is needed
At the Mac end
A Mac running OS 10.3.x and iChat AV ver 2.1 or 10.4 plus iChat 3 or Leopard and iChat 4
A DSL/Cable/Fibre (Broadband) connection of at least an up link speed of 256kbs.
An AIM , @mac.com or MobileMe (@me.com) account name.
(hosting Multiple person Mac to Mac AV chats requires higher specs and broadband uplink speed).
At the PC end
1 PC running windows XP (home or Pro). THIS A MUST
The AIM Standalone Application, currently at ver. 5.9 at this link. AIM (the Site) now call this version Classic and it cannot be Installed On Vista
Note: there is also Trillian which has a Pro version for $25 that can also Video and Audio chat. The Basic version just Texts and Audio Chats (AIM does not Audio chat)
Some need the aimrtc12.exe file from Here Mostly Earlier than XP or Pre Service Pack 2 XP versions of Windows
Note: It has been noted that this file is now apparently included in Windows XP after Service Pack 2 and above.
An AIM account/screen name (AOL or Netscape count as well)
Service Pack 2 info. This info will allow the PC user to enable AIM thorough the XP Firewall. The Windows Firewall did not exist as such before this
Between both of you.
At least one camera (Mac end)
A sound input device (the camera, if it has one is ok)
Your Buddies screen/account name in each others Buddy Lists
Other tweaks
For some people, using AIM on a PC, may also have to make sure their preferences (properties) are set in the AIM Buddy list, for their camera and /or Mic. (Tuning at Message 570)
This is an icon button lower right on the Buddy List marked "Prefs" (AIM 5.5). This leads to the Preferences. Drop down the list until you read Live Video. Click on this. In the new window that opens click the button that says Tuning Video and Audio. Follow the instructions in the wizard that opens up. Access in AIM 5.9 for this is in the My AIM menu at the top of the Buddy list and then Options
To Start
You should now be able to chat to each other.
If each of you has a camera it can be full Video , as described in the Glossary at the top.
To start from the Mac end, select (highlight) your Buddy with one click. His camera icon should be dark. Click on the icon near his name or the one at the bottom of the Buddy List. (You do not have to start a text chat).
To start from the PC end you need to start a text chat, then select the Video icon at the bottom of the chat window.
If one of you has a camera and the other has a Mic then you will be able to chat One Way but have sound will be both ways.
To start this type of chat from the Mac end you will have to go to the menu item "Buddies" and drop down to the item "Invite to One Way Video Chat"
To start this from a PC follow the directions in the pargraph above. You may need to change the tab to the incoming Video at the back of the two to see the Video. These tabs are added when the Video chat starts and the front one normally states you do not have a camera and shows a connection to buy one.
It is also possible to chat One Way if the other person does not have a Mic: replies will have to be typed in a Text chat.
No Camera and No Mic will cause iChat to End the chat with "No Data Received for 10 Secs"
Summary
For any sort of sound to a PC using AIM, (Talk in PC or Audio in iChat) the Mac will need a camera. The other person can have a Mic and then live chats with sound both ways and Pictures (Video) the other.
NOTE: At This Time It Is NOT Possible to Audio (sound only) between Mac & PC with AIM & iChat
Trillian Basic can Audio. Trillian Pro can Video and has a bigger picture and can do Full Screen.
Another explanation of the set up can be found Here about AIM 5.5 but is transferable.
And Also here
My Web Pages particularly all of Page 12: What if your Girlfriend Lives a Long Way Away ? have more information.
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
4:24 PM Sunday; December 7, 2008

kichat: FAQ 3 - How do I get Video and Audio Chats with PCs ?
(To Replace http://discussions.apple.com/thread.jspa?threadID=406147 if Accepted. )
How do I get Video and Audio Chats with PCs ? iChat FAQ 3 (Updated 7/12/2008)
Applies to iChat 2.x, iChat 3.x and iChat 4.x to any version of AIM on a PC before AIM 6.1
This piece is designed for those trying to connect Mac to PC for Video and Audio chats. Any iChat version Panther and up.
Glossary For This FAQ
This bit is designed for clarity.
Video is the sending and /or recieving of pictures and sound.
Audio is the sending and or receiving of sound only.
One-Way is the ablity to start either an Audio or Video chat from one end to a receipient who can not match your capabilities (or Vice Versa)
What is needed
At the Mac end
A Mac running OS 10.3.x and iChat AV ver 2.1 or 10.4 plus iChat 3 or Leopard and iChat 4
A DSL/Cable/Fibre (Broadband) connection of at least an up link speed of 256kbs.
An AIM , @mac.com or MobileMe (@me.com) account name.
(hosting Multiple person Mac to Mac AV chats requires higher specs and broadband uplink speed).
At the PC end
1 PC running windows XP (home or Pro). THIS A MUST
The AIM Standalone Application, currently at ver. 5.9 at this link. AIM (the Site) now call this version Classic and it cannot be Installed On Vista
Note: there is also Trillian which has a Pro version for $25 that can also Video and Audio chat. The Basic version just Texts and Audio Chats (AIM does not Audio chat)
Some need the aimrtc12.exe file from Here Mostly Earlier than XP or Pre Service Pack 2 XP versions of Windows
Note: It has been noted that this file is now just another link to the Standalone application. This might be an error by AIM or a newer version that includes the file.
An AIM account/screen name (AOL or Netscape count as well)
Service Pack 2 info. This info will allow the PC user to enable AIM thorough the XP Firewall. The Windows Firewall did not exist as such before this
Between both of you.
At least one camera (Mac end)
A sound input device (the camera, if it has one is ok)
Your Buddies screen/account name in each others Buddy Lists
Other tweaks
For some people, using AIM on a PC, may also have to make sure their preferences (properties) are set in the AIM Buddy list, for their camera and /or Mic. (Tuning at Message 570)
This is an icon button lower right on the Buddy List marked "Prefs" (AIM 5.5). This leads to the Preferences. Drop down the list until you read Live Video. Click on this. In the new window that opens click the button that says Tuning Video and Audio. Follow the instructions in the wizard that opens up. Access in AIM 5.9 for this is in the My AIM menu at the top of the Buddy list and then Options
To Start
You should now be able to chat to each other.
If each of you has a camera it can be full Video , as described in the Glossary at the top.
To start from the Mac end, select (highlight) your Buddy with one click. His camera icon should be dark. Click on the icon near his name or the one at the bottom of the Buddy List. (You do not have to start a text chat).
To start from the PC end you need to start a text chat, then select the Video icon at the bottom of the chat window.
If one of you has a camera and the other has a Mic then you will be able to chat One Way but have sound will be both ways.
To start this type of chat from the Mac end you will have to go to the menu item "Buddies" and drop down to the item "Invite to One Way Video Chat"
To start this from a PC follow the directions in the pargraph above. You may need to change the tab to the incoming Video at the back of the two to see the Video. These tabs are added when the Video chat starts and the front one normally states you do not have a camera and shows a connection to buy one.
It is also possible to chat One Way if the other person does not have a Mic: replies will have to be typed in a Text chat.
No Camera and No Mic will cause iChat to End the chat with "No Data Received for 10 Secs"
Summary
For any sort of sound to a PC using AIM, (Talk in PC or Audio in iChat) the Mac will need a camera. The other person can have a Mic and then live chats with sound both ways and Pictures (Video) the other.
NOTE: At This Time It Is NOT Possible to Audio (sound only) between Mac & PC with AIM & iChat
Trillian Basic can Audio. Trillian Pro can Video and has a bigger picture and can do Full Screen.
Another explanation of the set up can be found Here about AIM 5.5 but is transferable.
And Also here
My Web Pages particularly all of Page 12: What if your Girlfriend Lives a Long Way Away ? have more information.
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
9:19 PM Friday; December 12, 2008

New to iMovie, create live video and audio?

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Hello, Nateomite
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in iChat: iChat > Video > Record Chat records both video and audio.
in iMovie: http://docs.info.apple.com/article.html?path=iMovie/7.0/en/10172.html
tells you how to record using your MacBook's built-in iSight (and mic.)
Other movie/video recording apps may work differently, but most allow sound with video.
EZ Jim
Message was edited by: EZ Jim for other apps
G5 DP 1.8GHz w/Mac OS X (10.5.7) PowerBook 1.67GHz (10.4.11) iBookSE 366MHz (10.3.9) External iSight

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