Video and audio do not line

I have a zen vision:m 60 GB. when i use the conversion program to put video on the zen the sound does not match up with the video. the sound is atleast a second behind the video, i have all the lastest downloads and every thing. what is wrong with the zen converter? does any one else have this problem and how can i fix it. i have also tried this on 3 differnet computers, i get the same results. if it cannot be fixed can you recommend a good free video converter that will work with my zen.

What kind of file are you trying to covert?

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