Video and audio tracks not synchronized after importing

When I try to watch a video in quicktime or itunes video and audio tracks not synchronized. If I wach on another player they are synced. Anyone help?

John:
Thanks for your reply.  Excuse my referring to you as "Kevin".  I'm new to the Adobe Community.  I have also referenced another article which is seemingly a bit easier to fix for such a non-technical woman like myself.  I'm going to try both solutions.  Whichever works I'll be sure to reply to the thread with my findings.  I found this article which provides the following solution:  http://blog.flickharrison.com/2012/04/problem-solving-in-adobe-premiere-audio-glitches-and -sync/

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    John:
    Thanks for your reply.  Excuse my referring to you as "Kevin".  I'm new to the Adobe Community.  I have also referenced another article which is seemingly a bit easier to fix for such a non-technical woman like myself.  I'm going to try both solutions.  Whichever works I'll be sure to reply to the thread with my findings.  I found this article which provides the following solution:  http://blog.flickharrison.com/2012/04/problem-solving-in-adobe-premiere-audio-glitches-and -sync/

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    1st
    More information needed for someone to help... please click below and provide the requested information
    -PPro Information FAQ http://forums.adobe.com/message/4200840
    2nd
    What is your exact brand/model graphics adapter (ATI or nVidia or ???)
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    nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
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